Manuals

Manuals
Zip Tools Software Installation and Special Support Issues: Iomega Zip 100 Internal IDE Drive

Zip Tools Software Installation and Special Support Issues: Iomega Zip 100 Internal IDE Drive

Introduction | Tools 95 for Windows� 95 | Support Issues Under Windows 95 | ToolsNT for Windows NT� | Support Issues Under Windows NT | Zip Tools for Windows 3.1 or Windows for Workgroups | Support Issues Under Windows 3.x | Zip Support for MS-DOS� | Support Issues Under MS-DOS


Introduction

Software support for the Zip Internal drive includes drivers and tools packages for Microsoft� Windows 95, Windows NT, Windows 3.x, Windows for Workgroups, and MS-DOS. All software packages can be installed from a combination of Install diskettes and a 100-MB Zip Tools disk, which contains most of the Tools installation files. The Install diskette for Microsoft Windows 95 and Windows/DOS includes an electronic manual, manual.exe, which contains detailed installation information for the Windows 95, Windows 3.x, and DOS packages, including system requirements, compatibility information, installation instructions, and problem solving help.

NOTE: The Zip Internal drive ships with the Zip Tools software already installed on the computer's hard-disk drive. Dell does not provide the Zip Tools disk.

Tools 95 for Windows� 95

Tools 95 is a collection of integrated software utilities that takes full advantage of the Windows 95 operating environment. Tools 95 provides the Zip Internal drive with a customized drive icon and easy access to Iomega tools from the drive shortcut menus. To use Tools 95, right-click on the Zip drive icon in either My Computer or Windows Explorer and select the tool you want to use. If you need help, you can use the integrated Windows 95 quick help feature or access a complete context-sensitive help file.

To install the Zip software package for Windows 95, run setup95.exe from the w95stuff folder on the 100-MB Tools disk. (To access the Zip drive, double-click on the Removable Drive icon in My Computer or Windows Explorer.) Installing Tools 95 will automatically:

  • Add Iomega tools options and functionality to the drive shortcut menus available under Windows 95
  • Install the Tools applications and the Iomega help files under Iomega Tools on the Start Programs menu
  • Copy the Iomega tools files to the tools_95 folder on drive C

Support Issues under Windows 95

NOTE: The Zip Internal drive will ship with Windows 95 OEM Service Release 2 (OSR 2).

IDE Drivers

To support the Zip Internal IDE drive under Windows 95, two system files, esdi_506.pdf and voltrack.vxd (located in the windows\system\iosubsys directory), must be the updated versions that specifically support the IDE Zip drive. Unless you have the updated versions installed on your system, you will not be able to access the Zip Internal drive. The updated versions are included in OSR 2, which can be obtained from Microsoft.

IDE Bus Mastering

Do not use Intel� IDE Bus Mastering drivers with the Zip Internal IDE drive as this causes the Zip Internal drive to appear as a hard-disk drive even when the correct versions of esdi_506.pdr and voltrack.vxd are loaded. Microsoft IDE Bus Mastering drivers work correctly with the Zip Internal drive and are installed by default with the OSR 2 version Windows 95.

Installing Third-Party Software

If you get a System Error message when reading the Zip Internal drive letter while installing third-party software, you must insert a Zip disk in the Zip drive in order to continue the installation. This is necessary because some install packages scan devices attached to the system and require media to be present in order to scan properly.

diskcopy

Do not run the diskcopy command with the Zip Internal drive (or any Iomega device), because diskcopy does not handle removable media drives, other than diskette drives. This problem is documented in the readme.txt and manual.exe files, which are included with the Tools 95 software package.


ToolsNT for Windows NT

The ToolsNT software package includes the Iomega driver required to support the Zip Internal IDE drive under Windows NT 3.51 or 4.0. ToolsNT also includes an integrated package of utilities and applications that fully supports Zip drive features under Windows NT. The Iomega Zip IDE driver must be installed before attempting to use the Zip Internal drive or installing the remainder of the ToolsNT software package.

Driver Installation

The procedure for installing the Iomega Zip IDE driver differs depending on whether the Windows NT operating system is already installed when the Zip IDE drive is installed.

Installing the Iomega driver while installing Windows NT

  1. Press <s> when Windows NT prompts you to specify additional SCSI devices.
  2. Insert the Install disk for Windows NT into the computer's diskette drive, and select the diskette drive letter when Windows NT prompts for the driver location.
  3. Install the Iomega Zip IDE driver.
  4. Windows NT automatically copies the necessary driver file, imgatapi.sys.

Installing the Iomega driver with Windows NT already installed

If Windows NT is already installed when the Zip Internal drive is added to the system, the driver installation procedure differs depending on the version of Windows NT.

Installing the Iomega driver under Windows NT 4.0

  1. Use the Control Panel available under Settings on the Start menu.
  2. Select SCSI Adapters, select the Drivers tab, and then click Add.
  3. Click Have Disk, and insert the Install diskette for Windows NT into the computer's disk drive.
  4. Use Browse to select first the drive letter for the diskette drive, then the IDE directory.
  5. Select the Iomega Zip IDE driver; then click Next and then OK for Windows NT to install the necessary driver file, imgatapi.sys.
  6. Click OK to exit. Reboot the system in order for the new driver to take effect.

Installing the Iomega driver under Windows NT 3.51

  1. From the Windows NT Main icon, double-click on the Windows NT Setup icon.
  2. From the Setup window, choose the Options pull-down menu, select Add/Remove SCSI adapter, and then click Add.
  3. Select Other from the adapter list box, and insert the Install diskette for Windows NT into the computer's disk drive.
  4. Type the drive letter for the disk drive and specify the IDE directory; then click OK.
  5. Select the Iomega Zip IDE driver and click OK; then click Install for Windows NT to install the necessary driver file, imgatapi.sys.
  6. Reboot the system to configure the driver.

ToolsNT Installation

After the Iomega Zip IDE driver is installed on the system, you can install the ToolsNT utilities and applications by running setupnt.exe from the Install disk for Windows NT.

NOTE: The 100-MB Zip Tools disk must be inserted into the Zip drive to complete the installation of the ToolsNT software package.

 


Support Issues Under Windows NT

Installing Windows NT 4.0

When running the initial setup of the Windows NT 4.0 operating system in a system with a Zip Internal drive, insert a Zip disk into the Zip Internal drive immediately after the system POST, but before running the Windows NT 4.0 initial setup. The Windows NT 4.0 setup program expects to see media in the Zip drive. If no media is present, one of two error conditions may occur:

  • During the start process, the system will stall on the blue start-up screen.
  • The following error message may appear:

setup.exe - Drive Not Ready

The drive is not ready for use: its door may be open. Please check drive \Device1\Harddisk1\Partition1 and make sure that a disk is inserted and that the drive door is closed.

Abort Retry Ignore

After the initial setup has been completed, future startups of Windows NT 4.0 do not require a Zip disk in the Zip Internal drive.

Formatting Zip Disks in Windows NT 4.0

When using Windows NT 4.0 and performing an Iomega Tools short format on the new, preformatted Zip disk provided with your Zip Internal drive, the format will fail. Use the long format option to format the disk. The long format takes 7 to 10 minutes.

IDE Driver Issues

CAUTION: Do not run the Zip Internal IDE drive under the Windows NT 4.0 native IDE driver. Data corruption could occur as a result. The Iomega Zip IDE driver, imgatapi.sys, must be installed with every Zip Internal drive and should replace the Windows NT ATAPI driver in supporting the Zip drive.

If the Zip Internal IDE drive appears as a hard-disk drive, the Iomega Zip IDE driver was probably not properly installed. Retry the software installation.

If, after installing the Iomega Zip IDE driver and rebooting the system, a message appears stating At least one service or driver failed during system startup, check the system event log. If the system event log says ATDISK did not start, use Devices under the Control Panel to disable ATDISK and reboot. If the system event log in Windows NT 4.0 says ATAPI did not start, use Devices under the Control Panel to disable ATAPI and restart.

diskcopy/Copy Disk

Do not run diskcopy.exe or right-click Copy Disk when using the Zip Internal drive (or an Iomega device), because these utilities do not handle removable media drives, other than diskette drives. This problem is documented in the readme.txt and manual.exe files, which are included with the Tools NT software package.


Zip Tools for Windows 3.x or Windows for Workgroups

The Zip Tools package for Windows 3.x includes a driver program, guest.exe, that loads from the autoexec.bat file and a set of Windows-based utilities that provides full support for the Zip Internal IDE drive and Iomega SCSI drives. You have ready access to the Zip Tools utilities via the Iomega Zip Tools program group that is created when the software is installed.

To install the Zip Tools package for Windows 3.x, insert the Install diskette into the computer's disk drive and the 100-MB tools disk into the Zip Internal drive. Then run setup.exe from the Install diskette. The Setup program will automatically:

  • Install guest.exe in the computer's autoexec.bat file
  • Copy the Zip Tools software files to the ziptools directory on drive C
  • Create the Iomega Zip Tools program group, with icons for the Tools program, Zip Tools Help, and any optional utilities included in this software package
  • Add icons for Tools Startup, Disk Watch, and Eject to the Windows start-up group

Support Issues Under Windows 3.x

BIOS/CMOS Support

You should disable BIOS support for the IDE Zip drive in the CMOS Setup. On some systems with autodetection, it will be necessary to turn off autodetection for the Zip Internal drive. If BIOS support or autodetection is active for the Zip Internal drive, both the BIOS and the aspiide.sys ASPI manager may assign a drive letter to the Zip IDE drive, resulting in duplicate drive letters.

CAUTION: Using the Zip drive when it is assigned duplicate drive letters could result in data loss.

32-bit Access

Windows 3.x does not support 32-bit access for removable media drives. Make sure the Windows option for Use 32-bit Disk Access is turned off. (This option is available when changing virtual memory options under 386 Enhanced in the Windows Control Panel.)

Microsoft Backup

Microsoft Backup is not supporting removable media drives. To use the Zip Internal drive for backup, use either the Copy Machine utility or drag-and-drop.

Copy Machine Data Estimates

When using the Copy Machine utility, the estimated amount of data to be copied is a rough estimate only, which is dependent on the size of the swap file and the number of programs currently in use (and therefore inaccessible to Copy Machine). Do not expect an exact amount.

Installing Third-Party Software

If you get a System Error message when reading the Zip Internal drive letter while installing third-party software, you must insert a Zip disk in the Zip drive in order to continue the installation. This is necessary because some install packages scan devices attached to the system and require media to be present in order to scan properly.

diskcopy

Do not run diskcopy command with the Zip Internal drive (or any Iomega device), because diskcopy does not handle removable media drives, other than diskette drives. This problem is documented in the readme.txt and manual.exe files, which are included with the Zip Tools software package.


Zip Support for MS-DOS

The Zip software support for MS-DOS includes an ASPI manager, aspiide.sys, that provides an IDE-to-SCSI interface for the Zip Internal IDE drive; a high-level SCSI driver, scsidrvr.sys, that loads from the config.sys file; and a set of DOS-based utilities that provide full support for the Zip Internal IDE drive and Iomega SCSI drives. The utilities support all features of the Zip drive and can be accessed from either MS-DOS command lines or a single graphical user interface. Full information on the Iomega SCSI software is available in an electronic manual, refman.exe, which is included in the dosstuff directory on the 100-MB Tools disk and installed with the software in the iomega directory on drive C.

To install the Zip software package for MS-DOS, first run guest.exe from the Install diskette to assign a drive letter to the Zip Internal drive. Then run install.exe from the dosstuff directory on the 100-MB Tools disk. The Install program will automatically:

  • Install aspiide.sys, scsicfg.exe, and scsidrvr.sys in the computer's config.sys file
  • Copy the Iomega SCSI software files to the iomega directory on drive C

Support Issues Under MS-DOS

BIOS/CMOS Support

BIOS support for the IDE Zip drive should be disabled in the CMOS Setup. On some systems with autodetection, it will be necessary to specifically turn off autodetection for the Zip Internal drive. If BIOS support or autodetection is active for the Zip Internal drive, both the BIOS and the aspiide.sys ASPI manager may assign a drive letter to the Zip IDE drive, resulting in duplicate drive letters.

CAUTION: Using the Zip drive when it is assigned duplicate drive letters could result in data loss.

Installing Third-Party Software

If you get a System Error message when reading the Zip Internal drive letter while installing third-party software, you must insert a Zip disk in the Zip drive in order to continue the installation. This is necessary because some install packages scan devices attached to the system and require media to be present in order to scan properly.

Diskcopy

Do not run the diskcopy command with the Zip Internal drive (or any Iomega device), because diskcopy does not handle removable media drives, other than diskette drives. This problem is documented in the readme.txt and manual.exe files, which are included with the Zip software package.

 

 

 

 

 

 

 

 

 

 

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