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Appendix: Dell Inspiron 530 Series Owner's Manual

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Appendix

Dell™ Inspiron™ 530 Series Owner's Manual

  Specifications

  System Setup

  Clearing Forgotten Passwords

  Clearing CMOS Settings

  Flashing the BIOS

  Cleaning Your Computer

  Dell Technical Support Policy (U.S. Only)

  FCC Notice (U.S. Only)

  Contacting Dell



Specifications

Inspiron 530/530a/530c

Processor

 

Processor type

Intel® Core 2 Quad processor

Intel® Core 2 Duo processor

Intel® Pentium® Dual-Core processor

Intel® Celeron® processor

Level 2 (L2) cache

At least 512 KB pipelined-burst, eight-way set associative, writeback SRAM

Memory

 

Type

DDR2 SDRAM(667/800-MHz)

Memory connectors

four

Memory capacities

512 MB, 1 GB or 2 GB

Maximum memory

4 GB (Inspiron 530 only ) 8 GB(Inspiron 530a/530c)

Computer Information 

 

Chipset

G33/ICH9

RAID Support

RAID 1 support (on-board)

DMA channels

seven

Interrupt levels

24

BIOS chip (NVRAM)

16 Mb (Inspiron 530 only) 8Mb (Inspiron 530a/530c)

NIC

Integrated network interface capable of 10/100 communication

Video

 

Type

Intel integrated video

Audio

 

Type

Realtek ALC888 (7.1 Channel audio)

Expansion Bus 

 

Bus type

PCI 2.3
PCI Express 1.0A
SATA 1.0 and 2.0
USB 2.0

Bus speed

PCI: 133 MB/s

PCI Express:

x1 slot bidirectional speed - 500 MB/s

x16 slot bidirectional speed - 8GB/s

SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps high speed, 12 Mbps full speed, 1.2 Mbps low speed

PCI

 

connectors

two

connector size

124 pins

connector data width (maximum)

32 bits

PCI Express

 

connector

one x1

connector size

36 pins

connector data width (maximum)

1 PCI Express lane

PCI Express

 

connector

one x16

connector size

164 pins

connector data width (maximum)

16 PCI Express lanes

Drives 

 

Externally accessible:

one 3.5-inch drive bay (FlexBay)

two 5.25-inch drive bays

Internally accessible

two 3.5-inch drive bays

Available devices

two 3.5-inch Serial ATA hard drives and two 5.25-inch Serial ATA CD-ROM, CD-RW, DVD-ROM, DVD-RW, or combo drive (optional)

one 3.5-inch floppy drive (optional) or Media Card Reader (optional)

NOTE: Floppy drive is supported only on Inspiron 530.

Connectors 

 

External connectors:

 

Video

15-hole connector

Network adapter

RJ-45 connector

USB

two front-panel and four back-panel USB 2.0-compliant connectors

Audio

six connectors for 7.1 support

 

 

System board connectors:

 

Serial ATA

four 7-pin connectors

Internal USB device

two 9-pin connector (supports one flexbay device)

Floppy drive

one 34-pin connector

Processor fan

one 4-pin connector

Chassis fan

one 3-pin connector

PCI 2.3

two 124-pin connectors

PCI Express x1

one 36-pin connector

PCI Express x16

one 164-pin connector

Front panel control

one 9-pin connector

Front panel USB

one 9-pin connector (one connector supports two USB ports)

Front panel audio HDA header

one 9-pin connector

Processor

one 775-pin connector

Memory

four 240-pin connectors

Power 12V

one 4-pin connector

Power

one 24-pin connector

Inspiron 530b/530d

Processor

 

Processor type

Intel® Core 2 Duo processor

Intel® Pentium® Dual-Core processor

Intel® Celeron® processor

Level 2 (L2) cache

At least 512 KB pipelined-burst, eight-way set associative, writeback SRAM

Memory

 

Type

DDR2 SDRAM(667/800-MHz)

Memory connectors

two

Memory capacities

512 MB, 1 GB, 2 GB

Maximum memory

4 GB

Computer Information 

 

Chipset

G31/ICH7

RAID Support

NO RAID

DMA channels

seven

Interrupt levels

24

BIOS chip (NVRAM)

8 Mb

NIC

Integrated network interface capable of 10/100 communication

Video

 

Type

Intel integrated video

Audio

 

Type

Realtek ALC662 (5.1- Channel audio)

Expansion Bus 

 

Bus type

PCI 2.3
PCI Express 1.0A
SATA 1.0 and 2.0
USB 2.0

Bus speed

PCI: 133 MB/s

PCI Express:

x1 slot bidirectional speed - 500 MB/s

x16 slot bidirectional speed - 8GB/s

SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps high speed, 12 Mbps full speed, 1.2 Mbps low speed

PCI

 

connectors

two

connector size

124 pins

connector data width (maximum)

32 bits

PCI Express

 

connector

one x1

connector size

36 pins

connector data width (maximum)

1 PCI Express lane

PCI Express

 

connector

one x16

connector size

164 pins

connector data width (maximum)

16 PCI Express lanes

Drives 

 

Externally accessible:

one 5.25-inch drive bays

Internally accessible

one 3.5-inch drive bays

Available devices

one 3.5-inch Serial ATA hard drives and one 5.25-inch Serial ATA CD-ROM, CD-RW, DVD-ROM, DVD-RW, or combo drive (optional)

one Media Card Reader (optional)

Connectors 

 

External connectors:

 

Video

15-hole connector

Network adapter

RJ-45 connector

USB

two front-panel and four back-panel USB 2.0-compliant connectors

Audio

three connectors for 5.1 support

System board connectors:

 

Serial ATA

two 7-pin connectors

Internal USB device

one 9-pin connector (supports one flexbay device)

Floppy drive

NIL

Processor fan

one 4-pin connector

Chassis fan

one 3-pin connector

PCI 2.3

two 124-pin connectors

PCI Express x1

one 36-pin connector

PCI Express x16

one 164-pin connector

Front panel control

one 9-pin connector

Front panel USB

one 9-pin connector (one connector supports two USB ports)

Front panel audio HDA header

one 9-pin connector

Processor

one 775-pin connector

Memory

four 240-pin connectors

Power 12V

one 4-pin connector

Power

one 24-pin connector

Inspiron 530/530a/530b/530c/530d

Controls and Lights 

 

Front of computer:

 

Power button

push button

Power light

blue light — Blinking blue in sleep state; solid blue for power-on state

amber light — The blinking amber indicates a problem with the system board. A solid amber light when the system does not boot indicates that the system board cannot start initialization. This could be a system board or a power supply problem (see Power Problems).

Drive activity light

blue light — A blinking blue light indicates the computer is reading data from or writing data to the SATA hard drive or CD/DVD.

Back of computer:

 

Link integrity light (on integrated network adapter)

green light — A good connection exists between the network and the computer.

off (no light) — The computer is not detecting a physical connection to the network.

Network activity light (on integrated network adapter)

yellow blinking light — A good connection exists between the network and the computer.

Power 

 

DC power supply:

 

Wattage

300 W

350 W (for computers with Intel® Core™ 2 Quad processor)

Maximum heat dissipation

162 W

188 W (for computers with Intel® Core™ 2 Quad processor)

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information)

115/230 Vac, 50/60 Hz, 7A/4A

90~135 Vac / 180~265 Vac, 50/60 Hz, 7A/4A
(Japan only)

Coin cell battery

3-V CR2032 lithium coin cell

Physical

 

Height

36.2 cm (14.2 inches)

Width

17.0 cm (6.7 inches)

Depth

43.5 cm (17.1 inches)

Weight

12.7 kg (28.0 lb)

Environmental 

Temperature:

 

Operating

10° to 35°C (50° to 95°F)

Storage

–40° to 65°C (–40° to 149°F)

Relative humidity

20% to 80% (noncondensing)

Maximum vibration:

 

Operating

5 to 350 Hz at 0.0002 G2/Hz

Storage

5 to 500 Hz at 0.001 to 0.01 G2/Hz

Maximum shock:

 

Operating

40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec])

Storage

105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 in/sec [127 cm/sec])

Altitude:

 

Operating

–15.2 to 3048 m (–50 to 10,000 ft)

Storage

–15.2 to 10,668 m (–50 to 35,000 ft)

Airborne contaminant level

G2 or lower as defined by ISA-S71.04-1985


System Setup

Overview

Use system setup as follows:

  • To change the system configuration information after you add, change, or remove any hardware in your computer

  • To set or change a user-selectable option such as the user password

  • To read the current amount of memory or set the type of hard drive installed

Before you use system setup, it is recommended that you write down the system setup screen information for future reference.

NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work incorrectly.

Entering System Setup

  1. Turn on (or restart) your computer.

  2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.

  3. Once this F2 prompt appears, press <F2> immediately.

NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost.
  1. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then, shut down your computer (see Turning Off Your Computer) and try again.

System Setup Screens

The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions.

System Info

Item Help

Options List — This field appears on the left side of the system setup window. The field is a scrolled list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.

Option Field — Scroll up and down the list with the up- and down-arrow keys. As an option is highlighted, the Option Field displays more information about that option and the option's current and available settings.

This field contains information about each option. In this field you can view your current settings and make changes to your settings.

Use the right and left arrow keys to highlight an option. Press <Enter> to make that selection active.

Key Functions — This field appears at the bottom of the screen. This lists keys and their functions within the active system setup field.

System Setup Options

NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.

System Info

BIOS Info

Shows the BIOS version number and date information.

Service Tag

Shows the service tag of the computer.

CPU Info

Identifies whether the computer's processor supports Hyper-Threading and lists the processor bus speed, processor ID, clock speed, and L2 cache.

Memory Info

Indicates amount of installed memory, memory speed, channel mode (dual or single), and type of memory installed.

Standard CMOS Features

Date/Time

Displays current date and time settings. Date (mm:dd:yy)

SATA Info

Displays the SATA drives integrated in the system (SATA-0; SATA-1; SATA-2; SATA-3; SATA-4; SATA-5)

SATA HDD Auto-Detection

Auto detects the SATA connector to which the hard drive is attached.

Capacity

The combined installed capacity of all the SATA devices.

Drive A

None; 1.44M, 3.5 in (1.44M, 3.5 inches by default)

Halt On

All Error; All, But Keyboard (All, But Keyboard by default)

Advanced BIOS Features

CPU Feature

  • Limit CPUID ValueEnabled; Disabled (Disabled by default)
  • Execute Disable BitEnabled; Disabled (Enabled by default)
  • Virtualization TechnologyEnabled; Disabled (Enabled by default)
  • Core Multi-ProcessingEnabled; Disabled (Enabled by default)

Boot Up NumLock

Off; On (On by default)

Boot Device Configuration

Removable Device Priority

Used to set the device priority of removable devices like USB floppy drives. The items displayed are dynamically updated according to the removable devices connected.

Hard Disk Boot Priority

Used to set the device priority of hard drives. The items displayed are dynamically updated according to the hard drives detected.

First Boot Device

Removable; Hard Disk; CDROM; USB-CDROM; Legacy LAN; Disabled (Removable by default)

Second Boot Device

Removable; Hard Disk; CDROM; USB-CDROM; Legacy LAN; Disabled (Hard disk by default)

Third Boot Device

Removable; Hard Disk; CDROM; USB-CDROM; Legacy LAN; Disabled (CD-ROM by default)

Boot Other Device

Enabled; Disabled (Disabled by default)

Advanced Chipset Features

Init Display First

PCI Slot, Onboard (PCI Slot by default)

Video Memory Size

1 MB, 8 MB (8 MB by default)

DVMT Mode

FIXED, DVMT (DVMT by default)

DVMT/FIXED Memory Size

128 MB, 256 MB, MAX (128 MB by default)

Integrated Peripherals

USB Device Setting

  • USB Controller—Enabled or Disabled (Enabled by default)
  • USB Operation Mode—High Speed; Full/Low Speed (High Speed by default)

Onboard FDC Controller

Enabled or Disabled (Enabled by default)

Onboard Audio Controller

Enabled or Disabled (Enabled by default)

Onboard LAN Controller

Enabled or Disabled (Enabled by default)

Onboard LAN Boot ROM

Enabled or Disabled (Disabled by default)

SATA Mode

IDE; RAID (IDE by default)

NOTE: Applicable for Inspiron 530, 530a and 530c only.

Power Management Setup

ACPI Suspend Type

S1(POS); S3(STR) (S3(STR) by default)

Remote Wake Up

On; Off (On by default)

Auto Power On

Enabled; Disabled (Disabled by default)

Auto Power On Date

0

Auto Power On Time

0:00:00

AC Recovery

Off; On; Last (Off by default)

Boot Sequence

This feature allows you to change the boot sequence for devices.

Option Settings

  • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an error message.

  • Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer generates an error message.

  • CD Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer generates an error message.

  • USB Flash Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB flash option to the boot menu.

NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation.

Changing Boot Sequence for the Current Boot

You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities media, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive.

NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup (see page 187).
  1. If you are booting to a USB device, connect the USB device to a USB connector.

  2. Turn on (or restart) your computer.

  3. When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again.

The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.

  1. At the bottom of the menu, enter the number of the device that is to be used for the current boot only.

For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.

NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation.

Changing Boot Sequence for Future Boots

  1. Enter system setup (see Entering System Setup).

  2. Use the arrow keys to highlight the Boot Device Configuration menu option and press <Enter> to access the menu.

NOTE: Write down your current boot sequence in case you want to restore it.
  1. Press the up- and down-arrow keys to move through the list of devices.

  2. Press plus (+) or minus (–) to change the boot priority of device.


Clearing Forgotten Passwords

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  1. Follow the procedures in Before You Begin.

  2. Remove the computer cover (see Removing the Computer Cover).

  3. Locate the 3-pin password connector (PSWD) on the system board.

NOTE: The location of the password connector may vary depending on the system.

Inspiron 530

Inspiron 530a

Inspiron 530b

Inspiron 530c

Inspiron 530d

  1. Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2.

  2. Wait for approximately five seconds to clear the password.

  3. Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature.

  4. Replace the computer cover (see Replacing the Computer Cover).

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Clearing CMOS Settings

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  1. Follow the procedures in Before You Begin.

NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting.
  1. Remove the computer cover (see Removing the Computer Cover).

  2. Reset the current CMOS settings:

    1. Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system board based on your computer model:

    1. Remove the jumper plug from the CMOS jumper (CLEAR CMOS) pins 2 and 3.

    2. Place the jumper plug on the CMOS jumper (CLEAR CMOS) pins 1 and 2 and wait approximately five seconds.

    3. Remove the jumper plug and replace it on the CMOS jumper (CLEAR CMOS) pins 2 and 3.

  3. Replace the computer cover (see Replacing the Computer Cover).

NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Flashing the BIOS

The BIOS may require flashing when an update is available or when replacing the system board.

  1. Turn on the computer.

  2. Locate the BIOS update file for your computer at the Dell Support website at support.dell.com.

  3. Click Download Now to download the file.

  4. If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement.

The File Download window appears.

  1. Click Save this program to disk, and then click OK.

The Save In window appears.

  1. Click the down arrow to view the Save In menu, select Desktop, and then click Save.

The file downloads to your desktop.

  1. Click Close when the Download Complete window appears.

The file icon appears on your desktop and is titled the same as the download BIOS update file.

  1. Double-click the file icon on the desktop and follow the on-screen instructions.


Cleaning Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Computer, Keyboard, and Monitor

CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
  • Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard.

NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating.
  • To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor's antistatic coating.

  • Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.

NOTICE: Do not soak the cloth or let water drip inside your computer or keyboard.

Mouse

If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:

  1. Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.

  2. Wipe the ball with a clean, lint-free cloth.

  3. Blow carefully into the ball cage to dislodge dust and lint.

  4. If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.

  5. Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers.

  6. Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.

Floppy Drive (Optional)

NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads, which prevents the drive from operating.
NOTE: The floppy drive may not be available on all the models.

Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.

CDs and DVDs

NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive.

If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.

  1. Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc.
  1. With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.


Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer's service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.


FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.

  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

  • Reorient the receiving antenna.

  • Relocate the system with respect to the receiver.

  • Move the system away from the receiver.

  • Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

Product name:

Dell™ Inspiron™ 530 Series

Model number:

DCMF

Company name:

Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, TX 78682 USA
512-338-4400

NOTE: For further regulatory information, see your Product Information Guide.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

  1. Visit support.dell.com.

  2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

  3. Click Contact Us on the left side of the page.

  4. Select the appropriate service or support link based on your need.

  5. Choose the method of contacting Dell that is convenient for you.


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