Dear QVC Customer:
Congratulations! We are delighted that you purchased a new Dell™ computer. This letter provides you with some important information. Please keep the letter with your Dell documents.
If any of your items have been damaged in shipment, or if you wish to return your computer, please contact QVC Customer Service at 1-800-367-9444. QVC Customer Service is available from 7 a.m. to 1 a.m. EST, 7 days a week. You can also access the QVC website at www.qvc.com, click Customer Service, and click LiveHelp. Customer Service representatives are available online 24 hours a day, 7 days a week, to assist you.
We are very happy to notify you that Dell has established a unique QVC Custom Care phone number for technical support, which is available 24 hours a day, 7 days a week. The technical support line—created just for QVC customers—allows you to get in touch with a technician easily and conveniently. You can reach the QVC-dedicated Dell technical support number toll-free at 1-877-457-3640. When you call, please have your Dell Express Service Code available. The Express Service Code is located on the back of your computer.
Dell also offers a Dell-dedicated web page just for QVC customers at support.dell.com/qvc.
For information about the warranty included with your new Dell product, click on the Dell Solutions link on your computer’s desktop or visit support.dell.com.
Again, thank you for your purchase. QVC and Dell look forward to serving you in the future.
QVC Customer Services
Information in this document is subject to change without notice. ª 2005 Dell Inc. All rights reserved. Printed in the U.S.A.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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