Important Product Documentation for Dell Computer Systems

Important Product Documentation for Dell Computer Systems
Quality Value Convenience

Dear QVC Customer:

Congratulations! We are delighted that you purchased a new Dell™ computer. This letter provides you with some important information. Please keep the letter with your Dell documents.

If any of your items have been damaged in shipment, or if you wish to return your computer, please contact QVC Customer Service at 1-800-367-9444. QVC Customer Service is available from 7 a.m. to 1 a.m. EST, 7 days a week. You can also access the QVC website at, click Customer Service, and click LiveHelp. Customer Service representatives are available online 24 hours a day, 7 days a week, to assist you.

Dell understands the close relationship that you maintain with QVC. Dell acknowledges QVC's privacy policy and also complies with its own privacy policy. If you are not already receiving communications from Dell Home Systems, you can sign up to receive periodic updates about how to get the most from your new Dell computer. You will also be one of the first to know about Dell product upgrades, special offers, and promotions. To sign up for free e-mail updates, visit the Dell Subscription Center. You can also call 1-800-624-9897, select option 4, and follow the prompts to request a catalog.

We are very happy to notify you that Dell has established a unique QVC Custom Care phone number for technical support, which is available 24 hours a day, 7 days a week. The technical support line—created just for QVC customers—allows you to get in touch with a technician easily and conveniently. You can reach the QVC-dedicated Dell technical support number toll-free at 1-877-457-3640. When you call, please have your Dell Express Service Code available. The Express Service Code is located on the back of your computer.

Dell also offers a Dell-dedicated web page just for QVC customers at

For information about the warranty included with your new Dell product, click on the Dell Solutions link on your computer’s desktop or visit

Again, thank you for your purchase. QVC and Dell look forward to serving you in the future.

QVC Customer Services

Information in this document is subject to change without notice. ª 2005 Dell Inc. All rights reserved. Printed in the U.S.A.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
March 2005 |