Expired warranty? We're still here for you.

If your warranty has expired and you experience a hardware issue, you can still take advantage of our expired warranty repair service on a fee basis.

Call Dell support at 1-800-847-4096 , enter your Express Service Code (located on the back of your PC) and your call will be routed to the appropriate technician.

The technician will diagnose the problem to determine if there has been a hardware failure.

If a part has failed, the technician will assist you with step 2 or 3, whichever is appropriate. Separate fees are applicable for parts and/or labor for installation.

Hours of operation for Expired Warranty Repair technicians: 24 hours a day, 7 days a week

More Details, including an overview of what products are covered

If you have how-to questions or your issue is about non-Dell hardware , we can help.

Dell On Call

For a fee, our Dell On Call technicians can help with:

Virus and spyware removal
Installing virus protection Software
Operating system support
Downloading images from a digital camera to your PC
Much, much more!

For more information: www.dell.ca/delloncall

Step 2 - Parts that can be self-installed

Parts that can be easily self-installed can be purchased over the phone through service parts at 1-866-440-3355

Online Manuals can assist in installing these parts.

Step 3 - Parts that require professional installation

Desktops	Convenient On-Site Service	Cost

	Service Parts will need to be contacted for payment for parts and/or service. 3rd Party provider will contact you and schedule a convinient time to come to your location for part replacement. Call: Service Parts- 1-866-440-3355	Cost will be determined upon calling Service Parts department.
Notebooks	Hassle-Free Depot Repair	Cost

	After diagnosis by a Dell technician in step 1, we'll send you packaging and instructions to mail your notebook to a repair facility. Your repaired notebook will usually be returned to you in 3-5 business days after you've shipped it. Call:1-800-847-4096	$249 Covers diagnostic, troubleshooting, boxes, shipping cost to and from the depot, repair and replacement of all parts excluding Motherboards and LCDs, which are subject to additional charges.

All prices exclude taxes and environmental advanced disposal surcharges where applicable. Prices subject to error, change and/or substitution at Dell's discretion at any time without notice. Dell cannot be responsible for errors in typography or photography. Unless otherwise specifically advertised, promotional offers are not combinable with any other offer or volume based or other discounts to which you may be entitled. Advertised configurations and limited time offers only available to customers in Canada. All purchases subject to Dell's Customer Agreement or Dell's standard terms of sale, Dell's limited warranty terms and the applicable Dell or third party service agreement. Copies available on request or at www.dell.ca. Remember to back-up your data. Dell is not responsible for lost or corrupt data or software. Limit one (1) offer per eligible system. Dell reserves the right to limit quantities to five (5) systems per customer.