Contact Dell Technical Support by phone. Please have your system's Service Code, Express Service Code or order number ready.
| Notebooks and Desktops | Phone Number | | Hours |
 |
Home and Home Office
(Please have your Service Tag ready when calling) | 1-800-847-4096 | | 24/7 |
All Business, Government and Education
(Please have your Service Tag ready when calling) | 1-800-387-5757 | | 24/7 |
| XPS Systems | Phone Number | | Hours |
|
All Customers
| 1-866-398-8977 | | 24/7 |
| Printers, Wireless, Projectors, TVs, Handhelds & Digital Jukebox | Phone Number | | Hours |
|
| Home and Home Office | 1-877-335-5767 | | 24/7 |
| All Business, Government and Education | 1-800-387-5757 | | 24/7 |
| PowerEdge Servers, PowerVault and EMC Storage Products, and PowerConnect Switches | Phone Number | | Hours |
|
| All Customers (Please have your Service Tag ready when calling) | 1-800-387-5757 | | 24/7 |
| Support for the Deaf, Hearing Impaired, or Speech Impaired | Phone Number | | Hours |
|
| TTY Support | 1-877-DELLTTY | | Mon.-Fri.
7am - 5pm CST |
| Other Information: | | | |
|
To get the best results from your call:
If you suspect a problem with your system, write down any error
messages or beep codes received, if applicable, and perform the diagnostic tests using the
Dell Diagnostics Diskette provided with your system. See your system documentation for
information about error messages, beep codes, and running the diskette-based diagnostics.
Document the results of the diagnostic tests.
Talking to the Support Representative:
Explain your problem to the Support Representative. Be prepared to provide the following information:
-Your system's Service Tag Number
-The names and versions of installed operating systems (the operating system that was running when the problem occurred)
-Peripherals being used
-Any error message and/or beep codes received and when they occurred
-What you were doing when the problem occurred
-What steps you have taken to resolve the problem, including the results from the diagnostic tests
