||This Article Discusses the Actions Required Downgrading to Windows 7 Professional Edition on a System Shipped with Factory-installed Windows 8 Professional Edition. |
Table of Contents:
- Create Windows 8 Pro Recovery Media
- Download Critical Drivers and Copy to a USB Key
- Changing System Setup Settings for Windows 7 Installation
- Install Windows 7 Professional
- Update Critical Drivers from USB Drive
- Update All Drivers from Dell Support Website
||These instructions are specifically provided for customers that purchased systems pre-installed with Windows 8 Professional downgrading their operating system to Windows 7 Professional. Other versions of Windows 8 are not downgrade eligible, and Dell may not provide Windows 7 Professional driver support on systems licensed for Windows 8 Professional. |
The following table lists systems support downgrade from Windows 8 Pro to Windows 7 Pro:
|Vostro NB 3360
||XPS 14 (L421x)
|Vostro NB 3460
||XPS 15 (L521x)
|Vostro NB 3560
||XPS 2710 AIO
||OptiPlex 9010 AIO
|Vostro NB 2420
||Latitude E6430 ATG
|Vostro NB 2520
||XPS 13 (L322x)
|Vostro MT 470
||XPS 2720 AIO
||OptiPlex 9020 AIO
|Vostro DT 270s
||XPS 12 (9Q33)
||OptiPlex 3011 AIO
|Vostro DT 270
||XPS 8700 MT
||Inspiron DT 660s
||Inspiron MT 660
||Latitude E7240 (Latitude 12 7000)
||Inspiron One 2330 AIO
(Latitude 14 7000)
||Inspiron One 2020 AIO
The following materials are recommended when you downgrade your computer from Windows 8 Professional Edition to Windows 7 Professional Edition:
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- Up to four (4) writeable DVDs (DVD+R or DVD-R) OR one 16GB USB Key
- Windows 7 Professional installation media (DVD or USB key)
- USB Key for critical drivers (64MB or larger)
Before starting the downgrade process, create your recovery media for Windows 8 Professional. You want to return to the factory-installed operating system at a later date. To create your restore media for Windows 8 Professional Edition, follow these steps:
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- At the Windows Start Screen, swipe in from the right side of the screen (if using a mouse, hover your cursor in either right corner of the screen) to open your Charms bar (Or press Windows Key + C).
- In the Search Charm, under Apps, type Backup and select Dell Backup and Recovery.
- Read the Dell Backup and Recovery End-User Opt-In Agreements and choose your preferred option about updates to the program and history tracking your computer's Service Tag ticking the appropriate check boxes. Select Next to continue.
- Select the Recovery Media tile.
- Select the type of media you want to create your backup of Windows 8 Pro, either USB Key or Discs
||Creation of recovery media requires up to 16GB of space on a USB memory key or up to FOUR (4) DVD+R or DVD-R discs. Do not use a USB key that already contains data, as the drive will be formatted and all data will be destroyed in the process. |
- Insert a USB key or DVD disc into the computer. Dell Backup and Recovery will identify the drive and you will see a green checkbox if the media is sized correctly for the recovery media.
- Select the drive and then select Start, then select Yes at the bottom of the screen to proceed.
- The application will create the recovery media. You may need to change discs several times if you are using DVD backup.
- Once the recovery media is created, select OK to exit the application.
Prior to installing Windows 7 Professional, visit the Dell Drivers and Downloads website to download critical driver packages that will let you get online and return to the Dell website to install the rest of your hardware drivers. The following Windows 7 drivers are considered critical and must be downloaded:
- Intel Rapid Storage Technology Driver
- Wireless or Local Area Network (LAN) driver
||Systems that use AMD processors will not have a Intel Rapid Storage Technology driver. You may need to download an applicable AMD storage driver. |
||Many Dell system models have Dell Driver Packs. These Driver Packs (.CAB files) allow users with imaging expertise the ability to load all drivers during the imaging process.|
Once these driver files are downloaded, run the downloaded executable files (.exe) to extract the files. Be sure to select the USB key as the destination for the files. Do not continue the driver installation beyond the file extraction. The extracted files may (Depending on the system model) be needed during the installation of Windows 7 Professional.
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Dell System Setup configuration changes that are required are as follows for the successful installation of Windows 7 Professional include:
Examples of various System Setup configurations available in eligible systems are as follows:
- If a SECURE BOOT option exists in the system setup, it must be DISABLED.
- Change the BOOT OPTION from UEFI to LEGACY
- Some systems have an advanced boot option LEGACY OPTION ROM setting, this must be ENABLED.
Phoenix System Setup: (Vostro 3360, 3460, XPS 322x)
Phoenix System Setup: (Vostro 3560, Inspiron 5737, 5721, 5537, 5521, 3737, 3537, 3721, 3521, XPS L521x, L421x)
AMI System Setup (Vostro, 2420, 2520, 470, 270, Inspiron 5437, 3437, 5423, 3423, 5421, 3421, One 2330, One 2020, 660, XPS 8700, 8500, 2710, 2720, 9Q33)
Dell System Setup (All Latitude, OptiPlex & Precision Workstation systems)
To access the System Setup on your Dell computer, you must enable an advanced startup mode. To do this, follow these steps:
When the computer restarts, it will enter an advanced options menu. Proceed with these steps to enter your System Setup:
- Swipe in from the right side of the screen, Press Windows Start Key+C or hover your mouse pointer in the top/bottom right corner of the screen and drag down/up to bring up the Charms menu.
- Select Settings, then select Change PC Settings.
- Select the General tab.
- Under the Advanced Startup section, select Restart Now.
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- Select Troubleshoot.
- Select UEFI Firmware Settings.
- Select Restart. The computer will restart again, and this time it will enter the System Setup.
During the process of installing Windows 7 Professional, removal of the Windows 8 partitions is required (Windows 7 cannot be installed on Windows 8 GPT partitions).
To install Windows 7 Professional on your computer. Perform the following steps:
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- Boot to your Windows 7 media using one of the following methods:
Insert the Windows 7 Professional DVD into the DVD drive, and then shurdown your computer. When you restart the system, watch for the message Press any key to boot from the CD or DVD ... then press the spacebar or any of the other keys on the keyboard to continue booting to the DVD.
||Note: If System fails to boot to the DVD ONLY|
|| Power on the system and watch for the Dell logo to appear. When the Dell logo appears, press the F12 key to load the Boot Menu. If the menu does not appear, restart the system and F12 several times at the Dell logo screen. When the Boot Menu appears, highlight the CD/DVD drive (listed as "CDROM", "CD/DVD" or "CD/DVD/CD-RW") entry from the list and press Enter. |
Insert the USB key into an available USB port and restart the computer. At the Dell logo screen, press the F12 key once (You should hear a beep and see Selective Boot Selected or such in the upper right of the screen). Select USB Flash Drive and press the enter key.
- After the Windows 7 Setup loads, confirm the Language, Time, Currency and Keyboard Method settings are correct then click Next.
- Press the SHIFT + F10 Key combination to open a command window. (We will continue the installation of Windows 7 after removing the Windows 8 partitions.)
- Type DISKPART then press the enter key. (A prompt may appear: "Do you want to allow the following program to make changes to this computer?". If this appears, select Yes.)
- Type: List Disk then press the enter key. This will list the disks in the system. (Depending on the system configuration, you may have more than one hard drive available. Take care in choosing the correct drive based on the size and other information you may have available. In most cases you will choose drive Zero "0".)
- Type "Select Disk #"then press the enter key. (# should correspond with the drive number you are installing Windows on.)
||Users are cautioned to use extreme care in choosing the partition to delete and ensure that it the correct partition. Failure to do so may cause unrecoverable data loss. If you do not feel comfortable with this process, it is recommended you contact Dell Support or if you desire, a local technical professional. |
- Once you have selected the disk, then type: clean then press the enter key.
- Type: List Partition then press the enter key, and confirm that the partitions have been deleted.
- Type: Exit then press the enter key to exit diskpart. (This should close the command window and return you to the Windows 7 installation screen.)
- On the Windows 7 Installation page, click Install Now.
- Review the terms and click I accept the license terms to proceed.
- On the Which type of installation do you want? window, click Normal.
||If the hard drive in your computer cannot be found, you may need to install the Intel Rapid Storage Technology or other hard disk drive controller driver (PERC H310/H810 etc.) from the USB key you previously created for this installation. See the LOAD DRIVER section at the bottom of the Windows 7 install screen to load the drive controller driver. |
||Your computer will restart several times during installation.|
- Once you have personalized your Windows 7 system and completed the Windows 7 Setup, you will be at the Windows desktop.
- If you are using Dell-branded Windows 7 Professional media, Windows 7 Professional will automatically activate on Dell computers that ship with a valid Windows operating system, and a Windows 7 Professional Certificate of Authenticity will not be provided. If you are using Microsoft retail media, you will need to activate your copy of Windows using the Windows Product Key that can be found on the Certificate of Authenticity that was shipped with the media.
Using the files created during Step 2, install the Intel Rapid Storage Technology driver and the Wireless or LAN driver for your computer. With these installed, you will be able to access the Internet and download the rest of your computer's drivers.
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Visit the http://support.dell.com website to download drivers for your computer's hardware. Input your computer's Service Tag, or automatically detect your system to get a list of specific drivers needed for your computer.
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- For instructions on using the Dell Drivers and Downloads website, click here.
- If the above steps do not resolve the issue, please contact Dell Technical Support for assistance.
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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.