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Dell Computer Support for Windows 8 Upgrade and Windows 8.1 Update

Article ID : 575111Date Published : 2012-08-10Journal ID : 48694a6b-bdfb-4b72-aa97-a0869ab9a329

Table of Contents:

  1. How to Determine Your Computer Model
  2. Select Your Computer Type
  3. Dell Installed Software Support for Windows 8.1
  4. Dell Printer Support for Windows 8.1
  5. Return to the Windows 8.1 Update Checklist


This article designates the "supported" or "unsupported" status of Dell laptops and desktops that have been tested for upgrade to Windows 8 and update to Windows 8.1. Click the links to see issues that supported computers may have with an update prior to updating all drivers from Dell's Drivers and Downloads website.

How to Determine Your Computer Model

There are two options to determine your Dell computer model:

Option 1: Use the Dell Service Tag Detect Tool

Browse to the Dell Support Website and select Detect My Service Tag. If you know your Service Tag, enter it in the box provided.
You will be taken to your computer model product page.

Option 2: Check the System BIOS

To check your computer model in the computer's BIOS, restart your computer and tap the F2 key repeatedly at the Dell logo screen. The first page of the BIOS should show the specific computer model.

Once you have identified your computer model name, search the lists below (by scrolling or by using Ctrl-F to keyword search this document) to determine if your computer supports an upgrade to Windows 8.


Alienware

The table below lists Alienware computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
X51 Yes Yes
M18xR2 Yes Yes
Aurora-R4 Yes Yes
M14xR2 Yes Yes
M17xR4 Yes Yes
X51 R2 Yes Yes
Alienware 14 R1 Yes Yes
Alienware 17 R1 Yes Yes
Alienware 18 R1 Yes Yes
M11x R3 Yes No
M18x Av No
Aurora No
Area 51 No
M14x No
Aurora-R3 No
M17xR3 No


Inspiron Desktop

The table below lists Dell Inspiron Desktop computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
One 2020 AIO (Inspiron One 20) Yes Yes
660 Yes Yes
One 2330 AIO (Inspiron One 23) Yes Yes
660s Yes Yes
One 2350 AIO No Yes
One 2320 (Inspiron One 23) Yes No
One 2305 AIO (AMD) / One2310 AIO (Intel) (Inspiron One 23) No
410 No
620 / 620s No
560 / 560s No
One 2205 (Inspiron One 22) No
570 No
580 / 580s No


Inspiron Laptop

The table below lists Dell Inspiron Laptop computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
5323 (Inspiron 13z) Yes Yes
5425 (Inspiron 14R) Yes Yes
5420/(Inspiron 14R) Yes Yes
7420 (Inspiron 14R (SE)) Yes Yes
5525 (Inspiron 15R) Yes Yes
5520 (Inspiron 15R) Yes Yes
7520 (Inspiron 15R (SE)) Yes Yes
5720 (Inspiron 17R) Yes Yes
7720 (Inspiron 17R (SE)) Yes Yes
5423 (Inspiron 14z) Yes Yes
3420 (Inspiron 14) Yes Yes
3520 (Inspiron 15) Yes Yes
3421 Yes Yes
5421 Yes Yes
3521 Yes Yes
5521 Yes Yes
3721 Yes Yes
5721 Yes Yes
5523/15z No Yes
3137 No Yes
3135 No Yes
7437 No Yes
7537 No Yes
7737 No Yes
5437/M431R No Yes
5437/14R No Yes
3437 No Yes
5535/M531R No Yes
5537/15R No Yes
3537/Inspiron 15 No Yes
5735/M731R No Yes
5737/17R No Yes
3737/Inspiron 17 No Yes
3138 No Yes
M4040 (Inspiron 14) Yes No
N4050 (Inspiron 14) Yes No
M5040 (Inspiron 15) Yes No
N5050 (Inspiron 15) Yes No
N5040 (Inspiron 15) Yes No
N311Z (Inspiron 13z) Yes No
N4120 (Inspiron 14R) Yes No
M4110 / M411R (Inspiron 14R) Yes No
N4110 (Inspiron 14R) Yes No
M5110 / M511R (Inspiron 15R) Yes No
N5110 (Inspiron 15R) Yes No
N7110 (Inspiron 17R) Yes No
N411z (Inspiron 14z) Yes No
N7010 No
1122 (Inspiron M101z) No
M4010 (Inspiron 14) No
N4030 (Intel AR) / N4020 (Intel MV UMA) (Inspiron 14) No
N5010 (Intel)/ M5010 (AMD) (Inspiron 15) No
M5030 (Inspiron 15) No
N5030 (Inspiron 15) No
N4010 (Inspiron 14) No
1018 (Mini 10) No
1464 No
N3010 No
1090 (Inspiron Duo) No


Vostro

The table below lists Dell Vostro computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
2420 Yes Yes
2520 Yes Yes
3360 Yes Yes
3460 Yes Yes
3560 Yes Yes
470 Yes Yes
270 Yes Yes
270s Yes Yes
2421 Yes Yes
2521 Yes Yes
5460 No Yes
5470 No Yes
5560 No Yes
3900MT No Yes
360 Yes No
1440 Yes No
1450 Yes No
1540 Yes No
1550 Yes No
V131 Yes No
3350 Yes No
3450 Yes No
3550 Yes No
3555 Yes No
3750 Yes No
260 / 260S Yes No
230 No
460 No
3300 No
3400 No
3500 No
3700 No


XPS

The table below lists Dell XPS computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
L421x (XPS 14) Yes Yes
8500 Yes Yes
L521x (XPS 15) Yes Yes
One 2710 (XPS One 27) Yes Yes
L322x (XPS 13) Yes Yes
8700 Yes Yes
One 2720 No Yes
L221x No Yes
XPS 12 No Yes
XPS 18 No Yes
L412z (XPS 14z) Yes No
L502X (XPS 15) Yes No
L511z (XPS 15z) Yes No
L702X (XPS 17) Yes No
L321X (XPS 13) Yes No
435T / 9100 No
8300 No


Latitude

The table below lists Dell Latitude computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
E6230 Yes Yes
E6330 Yes Yes
E6430 Yes Yes
E6430 ATG Yes Yes
E6340s Yes Yes
E6530 Yes Yes
E5430 Yes Yes
E5530 Yes Yes
E6430U Yes Yes
3330 Yes Yes
E5440 No Yes
E5540 No Yes
3440 No Yes
E7240 No Yes
E7440 No Yes
3540 No Yes
Latitude 10 ST2 No Yes
Latitude 10 ST2e No Yes
E5420 Yes No
E5520 Yes No
E6320 Yes No
E6420 Yes No
E6420 ATG Yes No
E6420 XFR Yes No
E6520 Yes No
E6220 Yes No
2120 No
XT3 No
ST No
E6540 No


OptiPlex

The table below lists Dell OptiPlex computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
7010 Yes Yes
9010 AIO Yes Yes
9010 Yes Yes
3010 Yes Yes
3011 AIO Yes Yes
9020 MT Yes Yes
9020 SFF Yes Yes
9020 USFF Yes Yes
9020 AIO Yes Yes
XE2 MT Yes Yes
XE2 SFF Yes Yes
3020 No Yes
580 Yes No
790 Yes No
990 Yes No
390 Yes No
XE Yes No
380 No
FX 160 No
PC 160 No


Precision

The table below lists Dell Precision computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.

Model Supports Windows 8 Upgrade Supports Windows 8.1 Update
T1650 Yes Yes
M4700 Yes Yes
M6700 Yes Yes
R7610 Yes Yes
T1700 MT Yes Yes
T1700 SF Yes Yes
T3610 No Yes
T5610 No Yes
T7610 No Yes
M4800 No Yes
M6800 No Yes
M4600 Yes No
M6600 Yes No
T7500 Yes No
T5500 Yes No
T3500 Yes No
R5500 Yes No
M4500 No
T7600 No
T5600 No
T3600 No
M6500 No
T1600 No
R5400 No
T3600 XL No
T5600 XL No


Dell Installed Software Support for Windows 8

The following link lists both supported and unsupported software that shipped on Dell computers, and supported software also lists the minimum version required to work with Windows 8 and above.

View Installed Software Support for Windows 8 Here


Dell Printer Support for Windows 8

The following link lists Dell printer support for Windows 8 and Windows 8.1.

View Windows 8 Supported Printers Here


Return to the Windows 8 Upgrade Checklist

Once you have identified that your system supports an upgrade to Windows 8 or update to Windows 8.1, be sure to return to the appropriate Upgrade Checklist to continue on the path to Windows 8.x

Return to the Windows 8 Upgrade Checklist

Return to the Windows 8.1 Update Checklist



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