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Dell Solution Network: Knowledge Base Article

Repairing Problems With Dell™ MediaDirect™ 2 and 3

Journal ID:   10040F86N4
Article ID:  330711
Date Published:  12/29/2008
Last Revised:  5/27/2009

Table of Contents
 Repairing Dell MediaDirect
» Repairing Dell MediaDirect

Most MediaDirect issues are caused by corrupted or deleted software or when partitions on the hard drive have been changed. As a result, MediaDirect has limited troubleshooting options available and in most cases reinstalling MediaDirect is required to resolve any issues.

Answer the following question to proceed with this step. Before You Begin
Are you using Media Direct 2 or Media Direct 3?
How can I tell?
I am using Media Direct 2
I am using Media Direct 3

Step 1   Backup Data
Step 2   Restore/Repair MediaDirect

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