Table of Contents:
- Summary: How to choose a method.
- Method 1: Able to Access the Desktop
- Method 2: Unable to Access the Desktop
There are two ways to perform a System Restore in Microsoft Windows. The choice only depends on if the computer is currently able to boot into Windows or not. If the computer is able to get to the desktop (with the clickable
 |
start |
 | in the lower left corner), then choose Method 1. If the system is unable to boot to the desktop or otherwise is unable to complete a system restoration using the selection above, then choose Method 2.
1
|
start | .
| then click
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Help and Support | .
2 Under
, click
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Undo changes to your computer with System Restore | .
3 Select
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Restore my computer to an earlier time | , then click
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Next > |
 | .
4 Under, 1. On this calendar, click a bold date, select a date before problems were observed with the computer.
Dates in bold indicate a restore point is available for that date.
5 Under, 2. On this list, click a restore point, click to choose a restore time from the list.
6 Click
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Next > |
| .
7 Verify that the desired restore point is listed, then click
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Next > |
| .
8 After the computer restarts, the Restoration Complete page of the System Restore window appears. Click
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OK |
| .
If the problem still occurs, try restoring the computer to an earlier restore point.
1 Turn off the computer.
2 Turn on the computer and press the F8 key every other second until the Windows Advanced Options window appears.
3 Press the <Down Arrow> key on the keyboard and select Safe Mode with Command Prompt.
4 Press the <Enter> key on the keyboard.
5 Log in as the administrator or as a user with administrator rights.
6 At the command prompt (blinking cursor), type:
C:\Windows\system32\restore\rstrui.exe
and then press the <Enter> key.
If Windows XP has been reinstalled to a different location on this computer, change C:\Windows to the new path.
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