Dell has released firmware that has corrected the issue. To download the updated firmware, perforn the following steps:
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Click here to enter the Drivers and Downloads page.
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Click to choose Enter Tag, input your printer's Service Tag and click Go.
If you do not know your printer's Service Tag number, choose Select Your Model and click Printers under Select Your Product Family. Then click to choose the printer's model number under Select Your Product Model.
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Click the plus sign next to Printers, and click to select Dell-Firmware.
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Click Download Now.
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Click Save in the File Download - Security Warning window.
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Click Save in the Save As window to download the file to your Desktop.
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When the download operation is complete, click Run to start the firmware installation program.
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Follow the onscreen instructions.
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