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Dell Solution Network: Knowledge Base Article

How Do I Clean and Maintain the LCD Screen On My Dell™ Portable Computer?

Journal ID:   10040FQ1M4
Article ID:  154327
Date Published:  12/7/2007
Last Revised:  4/2/2009

Table of Contents
 Clean the LCD
 LCD Maintenance
 Visit the Dell Community Forum for More Information
» Clean the LCD

Caution:  
 
  • Isopropyl alcohol is a flammable liquid.
  • Never spray or pour any liquid directly on the LCD panel.
  • Do not clean the screen while the computer is on.
 

  1. Shut down the computer.

  2. Disconnect power to the system or monitor.

  3. Wipe the LCD screen gently with a soft, dry cloth.

    If any marks remain, moisten the cloth with LCD cleaner, and then gently stroke the cloth across the display in one direction, moving from the top of the display to the bottom.

Notice:  
  Do not use any of the following chemicals or any solutions that contain them: acetone, ethyl alcohol, toluene, ethyl acid, ammonia, or methyl chloride. If you have a different chemical or solution and are not sure whether it is suitable, do not use it. Using any of the chemicals in the previous list may cause permanent damage to the LCD screen. Some commercial window cleaners contain ammonia and are, therefore, unacceptable.  

  1. Be sure the LCD screen is dry before closing it or using the computer.

Note:  
  Many cleaning solutions are sold specifically as LCD cleaners. You can use these to clean LCD screens on Dell laptops. Alternately, you may use a 50/50 isopropyl alcohol and water mixture. Microfiber cloths such as those used to clean eyeglasses are excellent for use with LCDs.  


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» LCD Maintenance

      • Do not place anything heavy on your laptop
      • When using a carrying case or backpack, ensure that you are not over-stuffing the carrying case and applying extra pressure to the laptop case and LCD back
      • Do not scratch, twist or hit the surface of the LCD screen.
      • Avoid subjecting your LCD screen to extremes of temperature and humidity.
      • Avoid exposing your LCD screen to direct sunlight or strong fluorescent light for long periods of time.
      • Avoid hard physical shocks to the system.

Marks or stains can appear on an LCD due to a variety of reasons. This might be a mark transferred from the pointing stick, palmrest, or from the key tops of the keyboard when the cover was pressed from the outside of the portable.


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» Visit the Dell Community Forum for More Information

Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and to help each other. Use the message boards to post questions and answers.


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