Technical Support for Dimension 9100

Support Options

Support Home Page

Dell Solution Network: Knowledge Base Article

How Do I Fix the "hal.dll is missing or corrupt" Error Message?

Journal ID:   10040FGDM4
Article ID:  117590
Date Published:  7/17/2009
Last Revised:  10/27/2009

Table of Contents
 Summary
 Repair the Windows Boot Configuration
 Run Dell™ PC Restore by Symantec to Restore Default Settings
 Request Backup Disks and Manually Reinstall
 Additional Information
» Summary

Article Summary: This article provides instructions to manually resolve the hal.dll is missing or corrupt error that prevents a computer from starting Microsoft® Windows XP or Windows Vista®

Back to Top

» Repair the Windows Boot Configuration

The error hal.dll is missing or corrupt can usually be resolved by repairing the Windows boot configuration. Click the button below that corresponds to your version of Windows to view the repair instructions.

 
Windows XP Repair the boot configuration using the Windows XP Recovery Console
 
 
Windows Vista Repair the boot configuration using Windows Vista Startup Repair
 

If repairing the boot configuration does not resolve the problem, the operating system must be reinstalled.


Back to Top

» Run Dell™ PC Restore by Symantec to Restore Default Settings

The Dell PC Restore by Symantec utility reinstalls the Windows® operating system and all of your Dell-installed hardware drivers and software applications.

For instructions on using Dell PC Restore, refer to the Dell KB Article: "Restore the Software on a Dell™ Computer to Original Configuration" Article ID: 333950.

Notice:  
  The Dell PC Restore utility erases all the data on your computer. Back up any personal files you do not want to lose before using the utility.  


Back to Top

» Request Backup Disks and Manually Reinstall

If other methods for reinstalling your operating system have failed, the only option is to reinstall from the installation media.

Note:  
  If installation media did not ship with your computer, or has been misplaced, click the following link to request backup discs: Request Backup Discs  

For step-by-step instructions to reinstall your operating system, refer to Dell Support Wizard:"How to Reinstall Microsoft® Windows®, Drivers, and Software on a Dell™ Computer"Wizard ID: 295204.


Back to Top

» Additional Information

The information contained in the above article consists of excerpts from the Microsoft Knowledge Base. Any content editing was done for space considerations. Where possible, the article was left in its entirety. The technical information and troubleshooting described herein are for informational purposes only. For additional information or the complete article, please go to Microsoft's support Web site and search the Microsoft Knowledge Base.

For additional troubleshooting assistance, click the support option below:

Dell Community Forum
Get answers from Dell customers helping each other.


Back to Top

Toolbar

Printable Version
Contact Us

Start a New Search
Look up a journal

Was this Page Helpful?
Provide Feedback

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Services | Monitors | Printers | LCD TVs | Electronics
© 2010 Dell | About Dell | Terms of Sale | Unresolved Issues | Privacy | About Our Ads | Dell Recycling | Contact | Site Map | Feedback
AT | AU | BE | BR | CA | CH | CL | CN | CO | DE | DK | ES | FR | HK | IE | IN | IT | JP | KR | ME | MX | MY | NL | NO | PA | PR | RU | SE | SG | UK | VE | ALL

snEB10