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Dell Solution Network: Knowledge Base Article

Systems With 4 GB of Memory Display Less

Journal ID:   100414N1Q4
Article ID:  128472
Date Published:  8/3/2009
Last Revised:  10/27/2009

Table of Contents
 Summary
 Additional Information
» Summary

If you have 4GB (or more) of memory installed in your computer, Windows System Properties will not show all 4 GB. This is normal for 32-bit versions of Windows (the most common versions).

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» Additional Information

32-bit processors only have 32 address lines, limiting it to a memory addressing map of 4 gigabytes (GB).

The chipset, PCI devices, PCI-Express region, and any installed video cards use some of this map, and the BIOS correctly reports this range as unavailable to the operating system. If 4 GB of physical memory is installed, then the processor has no way to address the memory that overlaps with these regions that are already in use. The chipset directs memory access to the appropriate device rather than sending it to random access memory (RAM).

On Dell's newer lines of desktops, PCI-Express uses 500 megabytes (MB) in the map; integrated video takes 256 MB right below PCI-Express, leaving 3.25 GB of memory available to the operating system via RAM. In some cases, less RAM is available depending on what other add-in cards are installed.

For more information about virtual memory limitations, refer to Microsoft Knowledge Base Article:

"Comparison of 32-Bit and 64-Bit Memory Architecture" Article ID: 294418


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