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Dell Solution Network: Knowledge Base Article

CD or DVD-R or -RW Is not Recognized by an Optical Drive

Journal ID:   09327ZT0V7
Article ID:  164030
Date Published:  5/22/2009
Last Revised:  9/26/2009

Table of Contents
 Why are some CD-R and CD-RW media not recognized by my CD or DVD drive?
» Why are some CD-R and CD-RW media not recognized by my CD or DVD drive?

A CD or DVD drive may not recognize a CD/DVD-R or -RW disc because of various reasons:

  • The disc was formatted with a non-standard format.

  • The quality of the disc itself is poor, often due to factors such as dye type and burn length.

If the CD or DVD drive recognizes other discs, the recognition problem is most likely due to problems with the disc itself.


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