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Dell Solution Network: Knowledge Base Article

What is a Service Tag and How Do I Locate It?

Journal ID:   09327MHY18
Article ID:  161942
Date Published:  10/14/2009
Last Revised:  10/31/2009

Table of Contents
 What is a Service Tag or Express Service Code?
 Find Your Service Tag Online
 Find the Service Tag Label on the Computer or Device
 Additional Information
» What is a Service Tag or Express Service Code?

Article Summary: This article provides guidance on where to find a Dell product's service tag label. The service tag is a unique sequence of numbers and letters that Dell uses to identify each individual system.

The Service Tag is the serial number of the computer or device and is a 5 or 7 digit Alpha-Numeric code.

Note:  
 

The Express Service Code is an all numeric conversion of the Service Tag. It is used to allow callers to enter their identifier into the telephone system and therefore bypass some of the interactive phone menus, thus reaching support technicians faster.

 


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» Find Your Service Tag Online

Dell has an optional online utility that can quickly scan and identify your system.

  1. Click to launch the System Profiler.

  2. Follow the prompts in order to find your Service Tag and Express Service Code.


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» Find the Service Tag Label on the Computer or Device

Select your system type by clicking one of the following selections:

Desktops   Dimension, Inspiron, Optiplex, XPS or Precision Workstations

Laptops   Latitude, Inspiron, Mobile XPS, Mobile Precision and Vostro

Enterprise   PowerEdge Servers, PowerVault & Dell|EMC Storage

Printers   Inkjet, All-in-One and Laser Printers

Electronics   Projectors, Monitors & TVs, DJs & Axims

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» Additional Information

General Information
Additional Information

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