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Jasc Paint Shop Pro or Photo Album Problem With Shortcut or Disk Not Available Errors

Journal ID:   10040MWGL4
Article ID:  182440
Date Published:  12/11/2007
Last Revised:  9/26/2009

Table of Contents
 Errors Occur When Launching Jasc Paint Shop Pro or Paint Shop Photo Album
 Uninstall the Paint Shop Photo Album Program
 Uninstall the Paint Shop Pro Program
 Install the Paint Shop Photo Album and Paint Shop Pro Programs
 Dell™ Printer Additional Information
» Errors Occur When Launching Jasc Paint Shop Pro or Paint Shop Photo Album

When attempting to launch either the Paint Shop Pro 8.1 or Paint Shop Photo Album 4.0.3 programs from All Programs, errors will appear.


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» Uninstall the Paint Shop Photo Album Program

  1. Click Start.

  2. Click Control Panel on the column on the right.

  3. Double-click Add or Remove Programs.

  4. From the Currently installed programs: listing, locate Jasc Paint Shop Photo Album.

  5. Click Jasc Paint Shop Photo Album.

  6. Click the Change/Remove or the Remove button. 

  7. The Confirm File Deletion window appears, click Yes.
    Several uninstallation windows automatically open and close.

  8. Click Finish.


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» Uninstall the Paint Shop Pro Program

  1. Click Start.

  2. Click Control Panel on the column on the right.

  3. Double-click Add or Remove Programs.

  4. From the Currently installed programs: listing, locate Jasc Paint Shop Pro.

  5. Click Jasc Paint Shop Pro.

  6. Click the Change/Remove or the Remove button.

  7. The Confirm File Deletion window appears, click Yes.
    Several uninstallation windows automatically open and close.

  8. Click Finish.


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» Install the Paint Shop Photo Album and Paint Shop Pro Programs

  1. Insert the Dell 922 or 720 Printer Installation CD into the CD-ROM drive.

  2. Click Install.

  3. Select Custom installation.

  4. Click Next.

  5. Ensure that Install Paint Shop Photo Album and Install Paint Shop Pro have a checkmark in the box next to each of the listings.


    Note:  
      The Install OCR and the Install Documentation options are automatically selected. To avoid any conflicts that may occur if you install these programs on top of the already existing ones, click the Install OCR and the Install Documentation to remove the checkmarks next to each of the listings.  

  1. Click Next.
    The System Settings Change window appears.

  2. When prompted to restart your computer now, click Yes.

After the system restarts, you will be able to use the Paint Shop Pro and Paint Shop Photo Album programs.


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» Dell™ Printer Additional Information

For additional assistance beyond what is provided in this article, you can E-mail or Chat with a Technical Support Representative at Dell support.


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