This article contains information about using Sonic RecordNow! with the CD rewritable (CD-RW) drive on a Dell computer. The RecordNow! program can be used to make exact copies of CDs and create CDs. This article contains links to more information about the following topics:

• How to use RecordNow! to copy and create CDs
• Common questions about using RecordNow!
• Information about CDs and CD-RW drives
• Troubleshooting RecordNow!
• Using Dell Diagnostics to run diagnostic tests on CD-RW drives
• Additional support and troubleshooting information

Sonic RecordNow! can be used to do the following:

• Make exact copies of almost any type of CD, such as music CDs or data CDs. To do this, use the Exact Copy feature. For more information, refer to the Dell Knowledge Base Article: "How Do I Use the Exact Copy Feature Within the Sonic™ RecordNow! Program To Make a Duplicate Master Disc" Article ID: 173723

When making an exact copy of a CD, note that some CDs use copy-protection features that prevent their contents from being copied.

	Note:
	Sonic RecordNow! is intended to be used to reproduce material to which you own the copyright, unless permission has been obtained from the copyright owner to copy the data. If you do not own the copyright or if permission has not been obtained from the copyright owner to copy the data, you may be violating copyright law. You may be subject to payment of damages or other actions if the data is copied. If you are uncertain, contact a legal advisor.

• Create music or data CDs from files that are stored on the computer or on another CD. For more information, refer to the Dell Knowledge Base Article: "How Do I Make an Audio or Data CD Using the Sonic Program" Article ID: 173551

For answers to some common questions about using Sonic RecordNow! to create CDs, refer to the following Dell Knowledge Base Articles:

• "What Are the Supported Media Types For Use With the Sonic Program" Article ID: 179515
• "Where Can I Find .mp3, .wav, or .wma Files For Use With the Sonic™ Program" Article ID: 173549
• "What Is a Data Disc" Article ID: 179727

For more information about using CDs and CD-RW drives, refer to the following Dell Knowledge Base Articles:

• "What Are the Different CD and DVD Media Formats Available?" Article ID: 162051

Troubleshoot Sonic RecordNow!

For more information about troubleshooting issues when using Sonic RecordNow!, refer to the Dell Knowledge Base Article: "Optical Drive Unavailable Error Message Appears When Using Sonic to Record or Copy a Disc" Article ID: 173007.

Use Dell Diagnostics to Troubleshoot CD-RW Drives

In scenarios in which an issue may exist with the CD-RW drive, use the Dell Driver and Utilities CD that was included with the computer to run diagnostic tests. For more information, refer to the following Dell Knowledge Base Articles:

• "How do I use Dell™ Diagnostics to test the CD-RW drive on my Dimension™ computer" Article ID: 156603
• "How do I test the CD-RW drive on my Dell™ portable computer using the Dell Diagnostics program" Article ID: 154767

For additional troubleshooting information, see the following resources:

• The Sonic Support Web site

• The Dell Community Forum

  Find out what other users in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and to help each other.

• E-mail Dell

  Communicate by e-mail with a Dell representative.