Technical Support for Latitude D520

Support Options

Support Home Page

Protect Yourself from the Win32/Conficker Virus

Journal ID:   09328F2KV8
Article ID:  355792
Date Published:  10/7/2009
Last Revised:  11/16/2009

Table of Contents
 Need Help With a Virus Problem? Contact Dell on Call!
 Download and Install MS08-067 for Your Computer
 Repair Tools for the Conficker Family of Viruses
 Answers to Common Questions About Conficker
 More Information on the Win32/Conficker.C Virus
» Need Help With a Virus Problem? Contact Dell on Call!

We’re here to help! Call us for Antivirus, Spyware, or Firewall installation and configuration for $49. Virus or Spyware removal is $129. Dell On Call is available to home users 24x7 to get you set up, protected, and upgraded! Call 1-866-934-3355 to talk to us today.

Back to Top

» Download and Install MS08-067 for Your Computer

Microsoft has released a security update that will prevent the virus from infiltrating your computer.

To install the security update for your operating system, browse to Microsoft Security Bulletin MS08-067 and locate your operating system in the Affected Software table. To determine your Windows edition and service pack, click  or , right-click My Computer and select Properties. Once you've identified your operating system version, click the appropriate link and click Download to install the patch.

Note:  
  The Microsoft update does not remove an existing virus from your computer. It can only prevent the virus from entering the computer. Refer to your antivirus software vendor for virus removal instructions.  


Back to Top

» Repair Tools for the Conficker Family of Viruses

The Conficker Working Group has built a website to consolidate information on removal tools for the Conficker family of viruses. To view the full list of removal tools available for the virus, visit http://www.confickerworkinggroup.org/wiki/pmwiki.php?n=ANY.RepairTools

Note:  
  Due to high interest and the close proximity to the release of this virus, this website may be running slowly.  


Back to Top

» Answers to Common Questions About Conficker

Q: What will happen on April 1, 2009?
A: Based on our collective technical analysis, we've determined that systems infected with the latest version of Conficker will begin to use a new algorithm to determine what domains to contact. We have not identified any other actions scheduled to take place on April 1, 2009.

Q: Will an updated version of Conficker go out to already-infected systems on April 1, 2009?
A: It is possible that systems with the latest version of Conficker will be updated with a newer version of Conficker on April 1, 2009 by contacting domains on the new domain list. However, these systems could be updated on any date before or after April 1, 2009 including via the "peer-to-peer" updating channel in the latest version of Conficker.

Q: Should the general public be alarmed? Why or why not?
A: No, the general public should not be alarmed. Most home users have been protected by Microsoft Security Update MS08-067 (http://www.microsoft.com/technet/security/bulletin/ms08-067.mspx) being applied automatically.

Q: What should people who are worried about April 1, 2009 and Conficker do?
A: We recommend that home users who have not yet enabled automatic updates do so and ensure their security software is up to date with the latest antivirus signatures for the antivirus product they use.


Back to Top

» More Information on the Win32/Conficker.C Virus

Several companies and media outlets have published information and history on this virus. For more information, refer to the following:

Additionally, Microsoft has provided updated guidance on the Conficker virus. These resources aim to help customers by providing answers to common questions, steps customers can use to protect their systems, and steps that can be used to recover systems that have been infected.

Microsoft has published new information today on the following web pages:


Back to Top

Toolbar

Printable Version
Contact Us

Start a New Search
Look up a journal

Was this Page Helpful?
Provide Feedback

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | LCD TVs | Electronics
© 2009 Dell | About Dell | Terms of Sale | Unresolved Issues | Privacy | About Our Ads | Dell Recycling | Contact | Site Map | Feedback
AT | AU | BE | BR | CA | CH | CL | CN | CO | DE | DK | ES | FR | HK | IE | IN | IT | JP | KR | ME | MX | MY | NL | NO | PA | PR | RU | SE | SG | UK | VE | ALL

snWEB8