Technical Support 

Support Options

Support Home Page

Frequent Lock-ups or Freezes on Studio XPS 13

Journal ID:   09328YTC29
Article ID:  359898
Date Published:  10/7/2009
Last Revised:  10/29/2009

Table of Contents
 Frequent Lock-ups or Freezes on Studio XPS 1340
» Frequent Lock-ups or Freezes on Studio XPS 1340

If you are experiencing computer lock-ups or freezes on your Studio XPS 13, it is recommended to update to the latest Basic Input/Output System (BIOS) and nVidia Video Driver.
  1. Save any work and close all programs.



  2. It is recommended that you add this link to your favorites or print the instructions out as this is a two part process that will require a restart of the computer.



  3. The computer must be running on A/C power during this process.



  4. For information on how to download and install drivers and updates, refer to Dell Knowledge Base article "How to Use the Drivers and Downloads Website" Article ID: 324722.


    5. The BIOS update us under the Bios category and the nVidia Video Driver is under the Video category.
If the lockups persist after the updates, contact Dell Tech Support in your region.

Back to Top

Toolbar

Printable Version
Contact Us
Revise Search
Start a New Search
Look up a journal

Was this Page Helpful?
Provide Feedback
Shop
Solutions
Services
Systems
Software & Peripherals
Support
Drivers and Downloads
Product Support
Support by Topic
Warranty Information
Order Support
Community
Join the Discussion
Share Your Ideas
Read our Blog
Ratings & Reviews
Community Home
About Dell
Investor Relations
News
Company Information
Corporate Responsibility
All About Dell
My Account
Sign-in / Register
Order Status

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | LCD TVs | Electronics
© 2009 Dell | About Dell | Terms of Sale | Unresolved Issues | Privacy | About Our Ads | Dell Recycling | Contact | Site Map | Feedback
AT | AU | BE | BR | CA | CH | CL | CN | CO | DE | DK | ES | FR | HK | IE | IN | IT | JP | KR | ME | MX | MY | NL | NO | PA | PR | RU | SE | SG | UK | VE | ALL

Regular-sized Text
snWEB1