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Performing a Soft or Hard Reset on a Dell™ Axim™

Journal ID:   100402DPN4
Article ID:  276885
Date Published:  11/19/2007
Last Revised:  9/26/2009

Table of Contents
 Reasons to Perform a Soft Reset
 Perform a Soft Reset on the Dell™ Axim™
 Reasons to Perform a Hard Reset on a Dell™ Axim™
 Perform a Hard Reset on the Dell™ Axim™
 Dell™ Axim™ Additional Information
» Reasons to Perform a Soft Reset

  • The Axim is experiencing problems.
  • The Axim is locking up, or the screen freezes.
  • The Axim does not synchronize with a computer.
  • A reboot is needed after a software or settings change.

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» Perform a Soft Reset on the Dell™ Axim™

Notice:  
  The soft reset will reboot the Axim. Any file that is open at that time may be lost, but all saved data and programs will remain.  

  1. Turn on the Axim.


  2. Use the stylus to press the reset button until it clicks. See Figure 1, Figure 2, or Figure 3 for the location of the reset button on the Axim models.


Figure 1: Reset
Button on Axim 5


Figure 2: Reset Button on
Axim 3 and 30

Figure 3: Reset Button on
Axim 50 and 51

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» Reasons to Perform a Hard Reset on a Dell™ Axim™

  • You want to delete all stored data.
  • You forget your password and need to clear it.
  • The Axim is experiencing problems and you have already performed a soft reset.

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» Perform a Hard Reset on the Dell™ Axim™

Notice:  
  Performing a hard reset of the Axim erases all data. Please make sure that any data you want to keep is backed up.  


  1. With the Axim turned on, press the reset button until it clicks (Figure 1).


  2. Press the power button.


  3. Release the reset button.


  4. Release the power button.


  5. When you see the prompt on the screen, press the contacts button to reset the Axim to factory defaults. You can also choose to press the Mail button if you need to cancel the reset process (Figure 2).


                           
Figure 1: Axim Reset Button (From Left to Right: Axim 5, Axim 3 and 30, Axim 50 and 51)


                           
Figure 2: Contacts and E-mail Buttons (From Left to Right: Axim 5, Axim 3 and 30, Axim 50 and 51)

Numbers reference images above:
Contacts Button
E-mail Button

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» Dell™ Axim™ Additional Information

Support Options

For more troubleshooting assistance, click one of the support options below.

Dell Community Forum - Dell Axim Message Boards

Get answers from Dell customers helping each other.
 
E-mail Dell
Communicate by e-mail with a Dell Representative.

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