Expired warranty? We're still here for you.

If your warranty has expired and you experience a hardware issue, you can still take advantage of our expired warranty repair service on a fee basis.

Chat now or Call Dell support at 1-888-261-1716, enter your Express Service Code (located on the back of your PC) and your call will be routed to the appropriate technician.

For the low cost of $49, the technician will diagnose the problem to determine if there has been a hardware failure.

If a part has failed, the technician will assist you with step 2 or 3, whichever is appropriate. Separate fees are applicable for parts and/or labor for installation.

Hours of operation for Expired Warranty Repair technicians: 24 hours a day, 7 days a week

More Details, including an overview of what products are covered

If you have how-to questions or your issue is about non-Dell hardware, we have one convenient place to call for expert help on many popular products.

Dell On Call 1-866-940-3355

For a fee, our Dell On Call technicians can help with:

Virus and spyware removal
Installing virus protection Software
Operating system support
Downloading images from a digital camera to your PC
Much, much more!

Hours of Operation: 24 hours a day; 7 days a week

For more information: www.dell.com/helpdesk

Step 2 - Parts that can be self-installed

Parts that can be easily self-installed can be purchased online for self-installation.

Parts for Your Dell Products

If you cannot find what you are looking for online, call 1-800-372-3355 and a sales person will help you purchase the right part.

Online Manuals can assist in installing these parts.

Step 3 - Parts that require professional installation

Desktops	Convenient On-Site Service	Cost

	After diagnosis by a Dell technician in step 1, a 3rd party service provider will contact you to arrange payment and schedule a convenient time to come to your location for part replacement. Call:1-800-624-9896	You will be billed directly by the service provider for only the time and materials required to repair your desktop system.
Notebooks	Hassle-Free Depot Repair	Cost

	After diagnosis by a Dell technician in step 1, we'll send you packaging and instructions to mail your notebook to a repair facility. Your repaired notebook will usually be returned to you in 5-7 business days after you've shipped it. Call:1-800-288-4410	$199 covers anything except motherboards and LCDs, which are subject to an additional charge.