Request Backup Discs - Internal

Request Backup Discs - Internal

Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
  • Requests are limited to one (1) set of backup discs per system purchased.
  • The backup discs requested must match the operating system that was factory installed on the original order.
Please note that Dell will provide you the most up to date Resource disc available, containing the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old.
Additional Drivers and Downloads for your system can be found at
If you are considering an operating system reinstall, please click here for an alternative.
To proceed with requesting these backup discs, please fill out the request form below and click Submit to continue.

E-mail Customer Service
- Indicates required fields
First Name
Last Name
Requestor E-mail Address
Confirm E-mail Address
Phone Number
- Ext.
Ship To Address Information - Original
Street Address

Zip Code
Ship To Address Information - Current (if different than the original)
Street Address

Zip Code
Other Information
Request Reason
Service Tag
Order Number
Find My Order Number.