Request Backup Discs

Request Backup Discs

 
If you recently purchased a Dell computer with the Windows 7 operating system and have DataSafe Local 2.0 on your system, you can create a set of Recovery Discs that contain a complete copy of all software installed on your Dell computer.
 
How do I know if DataSafe Local 2.0 is on my system?
  • Click on start menu
  • Click on all programs
  • Click Dell DataSafe folder
  • Click Dell DataSafe Local Backup
For more information about DataSafe Local please see the following Dell articles:
Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
  • Requests are limited to one (1) set of backup discs per system purchased.
  • The backup discs requested must match the operating system that was factory installed on the original order.
Please note that Dell will provide you the most up to date Resource disc available. This disc contains the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old.
 
To ensure that you have the correct drivers for your system, we strongly suggest that you download your drivers from our web site.
 
All Drivers and Downloads for your system can be found at http://support.dell.com/support/downloads.
 
If you are considering an operating system reinstall, please click here for an alternative.
 
To proceed with requesting these backup discs, please fill out the request form below and click Submit to continue.
 
Depending on your systems warranty status or if more information if needed, you may be asked to contact Dell by phone or schedule a time when Dell can contact you by phone.
 
Important Note:
 
If you have a question about Enterprise (PowerEdge Servers, PowerVault Storage) product media, please complete the form at this link: http://www.dell.com/enterpriseemail

Media Request Form
- Indicates required fields
First Name
MI
Last Name
Requestor E-mail Address
Confirm E-mail Address
Phone Number
- Ext.
Ship To Address Information - Original
Street Address


CityState
Zip Code
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Ship To Address Information - Current (if different than the original)
Street Address


CityState
Zip Code
-
Other Information
Request Reason
Service Tag
Order Number
Find My Customer Data.
Comments:
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