Manuals

Manuals
Dell E197FP Flat Panel Monitor

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Appendix

Dell™ E197FP Flat Panel Monitor

  Safety Instructions

  FCC Notice (U.S. Only)

  Contacting Dell™

  Your Monitor Setup Guide


CAUTION: Safety Instructions

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

  • To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location:

    • 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.

    • 230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.


  • Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in the "Electrical Specifications" section in the User's Guide.

  • Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

  • Avoid moving the monitor between locations with large temperature differences.

  • Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

  • Do not store or use the monitor in locations exposed to high humidity or dusty environment.

  • Do not allow water or other liquids to spill on or into the monitor.

  • Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

  • Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

  • To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

  • Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.

  • Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

  • Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.


  • Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

  • Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

  • Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

  • Locate your monitor near an easily accessible electric outlet.

  • If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

  • Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service personnel.

  • High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat.

  • Unplug the monitor when it is going to be left unused for an extended period of time.

  • Unplug your monitor from the electric outlet before any service is performed.

  • LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

  • Reorient the receiving antenna.
  • Relocate the system with respect to the receiver.
  • Move the system away from the receiver.
  • Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

  • Product name: E197FP
  • Model number: E197FPb
  • Company name:
    Dell Inc.
    Worldwide Regulatory Compliance & Environmental Affairs
    One Dell Way
    Round Rock, Texas 78682 USA
    512-338-4400

Contacting Dell

To contact Dell electronically, you can access the following websites:

  • www.dell.com

  • support.dell.com (technical support)

  • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

  NOTE: Toll-free numbers are for use within the country for which they are listed.
  NOTE: In certain countries, technical support specific to Dell Inspiron XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)
International Access Code Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support toll-free: 800-335-0031
Antigua and Barbuda General Support 1-800-805-5924
Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Website: www.dell.com.ar
E-mail: us_latin_services@dell.com
E-mail for desktop and portable computers:
la-techsupport@dell.com
 
E-mail for servers and EMC:
la_enterprise@dell.com
 
Customer Care toll-free: 0-800-444-0730
Tech Support toll-free: 0-800-444-0733
Tech Support Services toll-free: 0-800-444-0724
Sales 0-810-444-3355
Aruba General Support toll-free: 800-1578
Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

E-mail (Australia): au_tech_support@dell.com    
E-mail (New Zealand): nz_tech_support@dell.com    
Home and Small Business 1-300-655-533
Government and Business toll-free: 1-800-633-559
Preferred Accounts Division (PAD) toll-free: 1-800-060-889
Customer Care toll-free: 1-800-819-339
Technical Support (portables and desktops) toll-free: 1-300-655-533
Technical Support (servers and workstations) toll-free: 1-800-733-314
Corporate Sales toll-free: 1-800-808-385
Transaction Sales toll-free: 1-800-808-312
Fax toll-free: 1-800-818-341
Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Website: support.euro.dell.com     
E-mail: tech_support_central_europe@dell.com    
Home/Small Business Sales 0820 240 530 00
Home/Small Business Fax 0820 240 530 49
Home/Small Business Customer Care 0820 240 530 14
Preferred Accounts/Corporate Customer Care 0820 240 530 16
Home/Small Business Technical Support 0820 240 530 14
Preferred Accounts/Corporate Technical Support 0660 8779
Switchboard 0820 240 530 00
Bahamas General Support toll-free: 1-866-278-6818
Barbados General Support 1-800-534-3066
Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com   
E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/   
Technical Support for Inspiron XPS computers only 02 481 92 96
Technical Support for all other Dell computers 02 481 92 88
Technical Support Fax 02 481 92 95
Customer Care 02 713 15 .65
Corporate Sales 02 481 91 00
Fax 02 481 92 99
Switchboard 02 481 91 00
Bermuda General Support 1-800-342-0671
Bolivia General Support toll-free: 800-10-0238
Brazil

International Access Code: 00

Country Code: 55

City Code: 51

Website: www.dell.com/br   
Customer Support, Technical Support 0800 90 3355
Technical Support Fax 51 481 5470
Customer Care Fax 51 481 5480
Sales 0800 90 3390
British Virgin Islands General Support toll-free: 1-866-278-6820
Brunei

Country Code: 673

Customer Technical Support (Penang, Malaysia) 604 633 4966
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales (Penang, Malaysia) 604 633 4955
Canada (North York, Ontario)

International Access Code: 011

Online Order Status: www.dell.ca/ostatus  
AutoTech (automated technical support) toll-free: 1-800-247-9362
Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096
Customer Care (med./large business, government) toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096
Technical Support (med./large bus., government) toll-free: 1-800-387-5757
Sales (Home Sales/Small Business) toll-free: 1-800-387-5752
Sales (med./large bus., government) toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales 1 866 440 3355
Technical Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless) 1-877-335-5767
Cayman Islands General Support 1-800-805-7541
Chile (Santiago)

Country Code: 56

City Code: 2

Sales, Customer Support, and Technical Support toll-free: 1230-020-4823
China (Xiamen)

Country Code: 86

City Code: 592

Technical Support website: support.dell.com.cn  
Technical Support E-mail: cn_support@dell.com  
Customer Care E-mail: customer_cn@dell.com  
Technical Support Fax 592 818 1350
Technical Support (Dell Dimension™ and Inspiron™) toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950
Technical Support (servers and storage) toll-free: 800 858 0960
Technical Support (projectors, PDAs, printers, switches, routers, and so on) toll-free: 800 858 2920
Technical Support (printers) toll-free: 800 858 2311
Customer Care toll-free: 800 858 2060
Customer Care Fax 592 818 1308
Home and Small Business toll-free: 800 858 2222
Preferred Accounts Division toll-free: 800 858 2557
Large Corporate Accounts GCP toll-free: 800 858 2055 
Large Corporate Accounts Key Accounts toll-free: 800 858 2628 
Large Corporate Accounts North toll-free: 800 858 2999
Large Corporate Accounts North Government and Education toll-free: 800 858 2955
Large Corporate Accounts East toll-free: 800 858 2020
Large Corporate Accounts East Government and Education toll-free: 800 858 2669
Large Corporate Accounts Queue Team toll-free: 800 858 2572
Large Corporate Accounts South toll-free: 800 858 2355
Large Corporate Accounts West toll-free: 800 858 2811
Large Corporate Accounts Spare Parts toll-free: 800 858 2621
Colombia General Support 980-9-15-3978
Costa Rica General Support 0800-012-0435
Czech Republic (Prague)

International Access Code: 00

Country Code: 420

Website: support.euro.dell.com   
E-mail: czech_dell@dell.com   
Technical Support 22537 2727
Customer Care 22537 2707
Fax 22537 2714
Tech Fax 22537 2728
Switchboard 22537 2711
Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Website: support.euro.dell.com    
E-mail: support.euro.dell.com/dk/da/emaildell/   
Technical Support for Inspiron XPS computers only 7013 00742
Technical Support for all other Dell computers 7023 0182
Customer Care (Relational) 7023 0184
Home/Small Business Customer Care 3287 5505
Switchboard (Relational) 3287 1200
Switchboard Fax (Relational) 3287 1201
Switchboard (Home/Small Business) 3287 5000
Switchboard Fax (Home/Small Business) 3287 5001
Dominica General Support toll-free: 1-866-278-6821
Dominican Republic General Support 1-800-148-0530
Ecuador General Support toll-free: 999-119
El Salvador General Support 01-899-753-0777
Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Website: support.euro.dell.com   
E-mail: support.euro.dell.com/fi/fi/emaildell/  
Technical Support 09 253 313 60
Customer Care 09 253 313 38
Fax 09 253 313 99
Switchboard 09 253 313 00
France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Website: support.euro.dell.com     
E-mail: support.euro.dell.com/fr/fr/emaildell/     
Home and Small Business     
Technical Support for Inspiron XPS computers only 0825 387 270
Technical Support for all other Dell computers 0825 387 270
Customer Care 0825 823 833
Switchboard 0825 004 700
Switchboard (calls from outside of France) 04 99 75 40 00
Sales 0825 004 700
Fax 0825 004 701
Fax (calls from outside of France) 04 99 75 40 01
Corporate      
Technical Support 0825 004 719
Customer Care 0825 338 339
Switchboard 01 55 94 71 00
Sales 01 55 94 71 00
Fax 01 55 94 71 01
Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Website: support.euro.dell.com  
E-mail: tech_support_central_europe@dell.com  
Technical Support for Inspiron XPS computers only 06103 766-7222
Technical Support for all other Dell computers 06103 766-7200
Home/Small Business Customer Care 0180-5-224400
Global Segment Customer Care 06103 766-9570
Preferred Accounts Customer Care 06103 766-9420
Large Accounts Customer Care 06103 766-9560
Public Accounts Customer Care 06103 766-9555
Switchboard 06103 766-7000
Greece

International Access Code: 00

Country Code: 30

Website: support.euro.dell.com  
E-mail: support.euro.dell.com/gr/en/emaildell/  
Technical Support 00800-44 14 95 18
Gold Service Technical Support 00800-44 14 00 83
Switchboard 2108129810
Gold Service Switchboard 2108129811
Sales 2108129800
Fax 2108129812
Grenada General Support toll-free: 1-866-540-3355
Guatemala General Support 1-800-999-0136
Guyana General Support toll-free: 1-877-270-4609
Hong Kong

International Access Code: 001

Country Code: 852

Website: support.ap.dell.com   
Technical Support E-mail: apsupport@dell.com   
Technical Support (Dimension and Inspiron) 2969 3188
Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191
Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) 2969 3196
Customer Care 3416 0910
Large Corporate Accounts 3416 0907
Global Customer Programs 3416 0908
Medium Business Division 3416 0912
Home and Small Business Division 2969 3105
India Technical Support 1600 33 8045
Sales (Large Corporate Accounts) 1600 33 8044
Sales (Home and Small Business) 1600 33 8046
Ireland (Cherrywood)

International Access Code: 00

Country Code: 353

City Code: 1

Website: support.euro.dell.com    
E-mail: dell_direct_support@dell.com    
Technical Support for Inspiron XPS computers only 1850 200 722
Technical Support for all other Dell computers 1850 543 543
U.K. Technical Support (dial within U.K. only) 0870 908 0800
Home User Customer Care 01 204 4014
Small Business Customer Care 01 204 4014
U.K. Customer Care (dial within U.K. only) 0870 906 0010
Corporate Customer Care 1850 200 982
Corporate Customer Care (dial within U.K. only) 0870 907 4499
Ireland Sales 01 204 4444
U.K. Sales (dial within U.K. only) 0870 907 4000
Fax/Sales Fax 01 204 0103
Switchboard 01 204 4444
Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Website: support.euro.dell.com    
E-mail: support.euro.dell.com/it/it/emaildell/    
Home and Small Business      
Technical Support 02 577 826 90
Customer Care 02 696 821 14
Fax 02 696 821 13
Switchboard 02 696 821 12
Corporate     
Technical Support 02 577 826 90
Customer Care 02 577 825 55
Fax 02 575 035 30
Switchboard 02 577 821 
Jamaica General Support (dial from within Jamaica only) 1-800-682-3639
Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Website: support.jp.dell.com  
Technical Support (servers) toll-free: 0120-198-498
Technical Support outside of Japan (servers) 81-44-556-4162
Technical Support (Dimension and Inspiron) toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435
Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894
Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690
Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468
Faxbox Service 044-556-3490
24-Hour Automated Order Service 044-556-3801
Customer Care 044-556-4240
Business Sales Division (up to 400 employees) 044-556-1465
Preferred Accounts Division Sales (over 400 employees) 044-556-3433
Large Corporate Accounts Sales (over 3500 employees) 044-556-3430
Public Sales (government agencies, educational institutions, and medical institutions) 044-556-1469
Global Segment Japan 044-556-3469
Individual User 044-556-1760
Switchboard 044-556-4300
Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Technical Support toll-free: 080-200-3800
Sales toll-free: 080-200-3600
Customer Service (Penang, Malaysia) 604 633 4949
Fax 2194-6202
Switchboard 2194-6000
Technical Support (Electronics and Accessories) toll-free: 080-200-3801
Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093
Customer Service (Austin, Texas, U.S.A.) 512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883
Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.) 512 728-4600

or 512 728-3772

Luxembourg

International Access Code: 00

Country Code: 352

Website: support.euro.dell.com   
E-mail: tech_be@dell.com   
Technical Support (Brussels, Belgium) 3420808075
Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884
Corporate Sales (Brussels, Belgium) 02 481 91 00
Customer Care (Brussels, Belgium) 02 481 91 19
Fax (Brussels, Belgium) 02 481 92 99
Switchboard (Brussels, Belgium) 02 481 91 00
Macao

Country Code: 853

Technical Support toll-free: 0800 105
Customer Service (Xiamen, China) 34 160 910
Transaction Sales (Xiamen, China) 29 693 115
Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Website: support.ap.dell.com toll-free: 1 800 88 0193
Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 1306
Technical Support (Dimension, Inspiron, and Electronics and Accessories)  
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386
Customer Service (Penang, Malaysia) 04 633 4949
Transaction Sales toll-free: 1 800 888 202
Corporate Sales toll-free: 1 800 888 213
Mexico

International Access Code: 00

Country Code: 52

Customer Technical Support 001-877-384-8979

or 001-877-269-3383

Sales 50-81-8800

or 01-800-888-3355

Customer Service 001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 01-800-888-3355

Montserrat General Support toll-free: 1-866-278-6822
Netherlands Antilles General Support 001-800-882-1519
Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Website: support.euro.dell.com  
Technical Support for Inspiron XPS computers only 020 674 45 94
Technical Support for all other Dell computers 020 674 45 00
Technical Support Fax 020 674 47 66
Home/Small Business Customer Care 020 674 42 00
Relational Customer Care 020 674 4325
Home/Small Business Sales 020 674 55 00
Relational Sales 020 674 50 00
Home/Small Business Sales Fax 020 674 47 75
Relational Sales Fax 020 674 47 50
Switchboard 020 674 50 00
Switchboard Fax 020 674 47 50
New Zealand

International Access Code: 00

Country Code: 64

E-mail (New Zealand): nz_tech_support@dell.com   
E-mail (Australia): au_tech_support@dell.com   
Technical Support (for desktop and portable computers) toll-free: 0800 446 255
Technical Support (for servers and workstations) toll-free: 0800 443 563
Home and Small Business 0800 446 255
Government and Business 0800 444 617
Sales 0800 441 567
Fax 0800 441 566
Nicaragua General Support 001-800-220-1006
Norway (Lysaker)

International Access Code: 00

Country Code: 47

Website: support.euro.dell.com  
E-mail: support.euro.dell.com/no/no/emaildell/  
Technical Support 671 16882
Relational Customer Care 671 17575
Home/Small Business Customer Care 23162298
Switchboard 671 16800
Fax Switchboard 671 16865
Panama General Support 001-800-507-0962
Peru General Support 0800-50-669
Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Website: support.euro.dell.com  
E-mail: pl_support_tech@dell.com  
Customer Service Phone  57 95 700
Customer Care  57 95  999
Sales  57 95 999
Customer Service Fax  57 95 806
Reception Desk Fax  57 95 998
Switchboard  57 95 999
Portugal

International Access Code: 00

Country Code: 351

Website: support.euro.dell.com    
E-mail: support.euro.dell.com/pt/en/emaildell/     
Technical Support 707200149
Customer Care 800 300 413
Sales 800 300 410 or  800 300 411 or  800 300 412 or 21 422 07 10
Fax 21 424 01 12
Puerto Rico General Support 1-800-805-7545
St. Kitts and Nevis General Support toll-free: 1-877-441-4731
St. Lucia General Support 1-800-882-1521
St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609
Singapore (Singapore)

International Access Code: 005

Country Code: 65

Website: support.ap.dell.com  
Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430
Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales toll-free:  1 800 394 7412
Corporate Sales toll-free: 1 800 394 7419
Slovakia (Prague)

International Access Code: 00

Country Code: 421

Website: support.euro.dell.com   
E-mail: czech_dell@dell.com   
Technical Support 02  5441 5727
Customer Care 420  22537 2707
Fax 02  5441 8328
Tech Fax 02  5441 8328
Switchboard (Sales) 02  5441 7585
South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Website: support.euro.dell.com  
E-mail: dell_za_support@dell.com  
Gold Queue 011  709 7713
Technical Support 011 709 7710
Customer Care 011 709 7707
Sales 011 709 7700
Fax 011 706 0495
Switchboard 011 709 7700
Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810
Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Website: support.euro.dell.com  
E-mail: support.euro.dell.com/es/es/emaildell/  
Home and Small Business    
Technical Support 902 100 130
Customer Care 902 118 540
Sales 902 118 541
Switchboard 902 118 541
Fax 902 118 539
Corporate    
Technical Support 902 100 130
Customer Care 902 115 236
Switchboard 91 722 92 00
Fax 91 722 95 83
Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Website: support.euro.dell.com  
E-mail: support.euro.dell.com/se/sv/emaildell/  
Technical Support 08 590 05 199
Relational Customer Care 08 590 05 642
Home/Small Business Customer Care 08 587 70 527
Employee Purchase Program (EPP) Support 20 140 14 44
Technical Support Fax 08 590 05 594
Sales 08 590 05 185
Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Website: support.euro.dell.com   
E-mail: Tech_support_central_Europe@dell.com   
E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/   
Technical Support (Home and Small Business) 0844 811 411
Technical Support (Corporate) 0844 822 844
Customer Care (Home and Small Business) 0848 802 202
Customer Care (Corporate) 0848 821 721
Fax 022 799 01 90
Switchboard 022 799 01 01
Taiwan

International Access Code: 002

Country Code: 886

Website: support.ap.dell.com  
E-mail: ap_support@dell.com  
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 
Transaction Sales toll-free: 00801 65 1228
Corporate Sales toll-free: 00801 651 227
Thailand

International Access Code: 001

Country Code: 66

Website: support.ap.dell.com  
Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09
Customer Service (Penang, Malaysia) 604 633 4949
Corporate Sales toll-free: 1800 006 009
Transaction Sales toll-free: 1800 006 006
Trinidad/Tobago General Support 1-800-805-8035
Turks and Caicos Islands General Support toll-free: 1-866-540-3355
U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Website: support.euro.dell.com  
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com  
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0500
Technical Support (direct and general) 0870 908 0800
Global Accounts Customer Care 01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care 01344 373 185
Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010
Central Government Customer Care 01344 373 193
Local Government & Education Customer Care 01344 373 199
Health Customer Care 01344 373 194
Home and Small Business Sales 0870 907 4000
Corporate/Public Sector Sales 01344 860 456
Home and Small Business Fax 0870 907 4006
Uruguay General Support toll-free: 000-413-598-2521
U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status Service toll-free: 1-800-433-9014
AutoTech (portable and desktop computers) toll-free: 1-800-247-9362
Consumer (Home and Home Office)  
Technical Support toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Support toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com 
Financial Services (lease/loans) toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210
Business  
Customer Service and Technical Support toll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Printers and Projectors Technical Support toll-free: 1-877-459-7298
Public (government, education, and healthcare) 
Customer Service and Technical Support toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490
Dell Sales toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561
Software and Peripherals Sales toll-free: 1-800-671-3355
Spare Parts Sales toll-free: 1-800-357-3355
Extended Service and Warranty Sales toll-free: 1-800-247-4618
Fax toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands General Support 1-877-673-3355
Venezuela General Support 8001-3605


Your Monitor Setup Guide

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Your Monitor Setup Guide (.pdf ) (2.2 MB)

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To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.

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