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Troubleshooting: NVIDIA Quadro FX 3000

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Troubleshooting: NVIDIA Quadro FX 3000

If you need additional technical support, refer to the Getting Help section in the documentation that shipped with your system. You can also contact Dell's technical support on the World Wide Web, at www.dell.com.


General Windows Problems

If you experience a problem using the NVIDIA Quadro FX 3000-based card, the following causes may apply:

  • Your application is incompatible with the NVIDIA Quadro FX 3000-based card or OpenGL. 
  • The NVIDIA Quadro FX 3000 driver software is not correctly installed. 

To correct the problem, try the following:

  • Check your application's certification status to verify its compatibility with your NVIDIA Quadro FX 3000-based card. Also see Application Incompatibility.. below.
  • If you are using external displays, shut down your computer and re-check the cable connections.  

Application Incompatibility with NVIDIA Quadro FX 3000

The NVIDIA Quadro FX 3000-based card supports the following APIs (application programming interfaces) on Windows XP:

  • Direct3D
  • OpenGL (ICD)

If the software application or game you are running does not support one of these 3D APIs, it cannot properly detect the NVIDIA Quadro FX 3000-based card and therefore will not utilize the card's features. In this case, check with the application/game publisher about obtaining a version that will support these 3D APIs.


Incorrect Installation of NVIDIA Driver Software

Windows XP

Check your Windows Device Manager to determine if all the drivers are installed properly. To go to the Windows Device Manager window, follow these steps:

  1. From the Windows XP taskbar, click  Start > Settings (if you are using the Windows Classic menu style) > Control Panel. 

  2. Double-click System to open the System Properties window.

  3. Click Device Manager to display the Device Manager window.

 Note:

The Display adapters item in the list will show if the NVIDIA driver is functioning properly. If it is not functioning properly, a yellow icon with an exclamation point appears next to the device driver in question. (If it is functioning properly, the name of your NVIDIA-based graphics card is displayed.) Refer to the installation instructions to properly install the NVIDIA driver.

Windows 2000

Check your Windows Device Manager to determine if all the drivers are installed properly. To go to the Windows Device Manager window, follow these steps:

  1. From the Windows XP taskbar, click  Start > Settings > Control Panel. 

  2. Double-click System to open the System Properties window.

  3. Click Device Manager to display the Device Manager window.

 Note:

The properties dialog box for the Display Adapter will show if the driver is functioning properly. If the driver is not functioning properly, a yellow icon with an exclamation point appears next to the device driver in question. Refer to the installation instructions to properly install the NVIDIA driver.


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