Press and hold the CTRL key until the Windows
Startup Menu appears, then select the number for Safe Mode, and
press Enter (you can also press F8 instead of CTRL to display the Windows
Startup Menu). In Safe Mode, open the Device Manager and check for
duplicate display adapter and monitor entries if you are using only one
graphics card.
Disable any programs that start automatically when you
start Windows.
Check that you have the correct monitor and display
driver selected in the Display Properties. For more information, click Help
and Support in the Start menu.
Check for the existence of memory managers and ensure
they are configured properly.
For technical assistance, refer to your technical
support documentation or contact your vendor.
If you have external
speakers, ensure that they are powered-on (power indicator light is on)
and connected to the line-out or speaker out connectors on your sound
card.
Still no sound?
Play a WAV sound:
Click Start, point to
Control Panel, then double click Sounds and Audio Devices.
In the Sounds tab,
select a WAV file from the Sounds drop-down list.
Click the Play button
to
hear the sound.
If you still do not hear any
sound, ensure that the Volume Controls are not muted or set very low.
Check that you are using the
correct broadcast standard format.
Try connecting your tuner
directly to the input source. Too many splitters in the cable will
degrade the signal.
There is no video or audio
Ensure that your cable box or
digital satellite is connected.
Check that the audio and
video connectors are securely plugged into the correct jacks.
Check that your video card is
securely seated in its slot.
Dropped frames during video recording
Dropped frames during video
recording may indicate that other software is presently running and
slowing down the overall system performance. Captures are best done when
no other software/applications are running on the system except for the
capture software.
Defragment your hard drive.
A large, dedicated disk is
recommended if you plan to do much video recording.
Ensure that DMA is enabled
for your hard drive, to improve disk access speed and free up the system
CPU.
Close all other running
tasks, including those in the System Tray — clock, popup
reminders, virus scanners, etc.
Close and exit from any Task
Scheduler.
Do not log on to your
network.
Do not connect USB devices
while recording.
Do not open or close CD-ROM
trays while recording.
to
hear the sound.