NOTE: Some features may be optional and may not ship with your computer. Some
features may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?
Find It Here
A diagnostic program for my computer
Drivers for my computer
Device documentation
Notebook System Software (NSS)
Drivers and Utilities Media
Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities media to reinstall drivers (see Reinstalling Drivers and Utilities) or run the Dell Diagnostics (see Dell Diagnostics).
Readme files may be included on your Drivers and Utilities media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
Warranty information
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement
Dell Product Information Guide
How to set up my computer
Setup Diagram
NOTE: The appearance of your setup diagram may vary.
Service Tag and Express Service Code
Microsoft® Windows® Product Key
Service Tag and Microsoft Windows Product Key
These labels are located on your computer.
Use the Service Tag to identify your computer when you use support.dell.com or contact support.
Enter the Express Service Code to direct your call when contacting support.
NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a "security portal," which looks like a missing portion of the label, to discourage removal of the label.
Solutions Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions
Community Online discussion with other Dell customers
Upgrades Upgrade information for components, such as the memory, hard drive, and operating system
Customer Care Contact information, service call and order status, and warranty and repair information
Service and support Service call status, support history, service contract, and online discussions with support
Dell Technical Update Service Proactive e-mail notification of software and hardware updates for your computer
Reference Computer documentation, details on my computer configuration, product specifications, and white papers
Downloads Certified drivers, patches, and software updates
Notebook System Software (NSS) If you reinstall the operating system on your computer, you should also reinstall the NSS utility. NSS automatically detects your computer and operating system, and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for Dell 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer.
Dell Support Website support.dell.com
NOTE: Select your region or business segment to view the appropriate support site.
To download Notebook System Software:
Go to support.dell.com, select your country/region, and then click Drivers & Downloads.
Enter your Service Tag or product model, and then click Go.
Select your operating system and language, and then click Find Downloads, or under Downloads Search, search for the keywordNotebook System Software.
NOTE: The support.dell.com user interface may vary depending on your selections.
Software upgrades and troubleshooting hints Frequently asked questions, hot topics, and general health of your computing environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon on the taskbar. For more information, see Dell Support Utility.
How to use Microsoft Windows Vista
How to work with programs and files
How to personalize my desktop
Windows Help and Support
Click the Windows Vista Start button , and then click Help and Support.
In Search Help, type a word or phrase that describes your problem, and then press <Enter> or click the magnifying glass.
Click the topic that describes your problem.
Follow the instructions on the screen.
Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet.
Dell QuickSet Help
To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area.