integrated network interface capable of 10/100/1000 communication
System clock
1066-MHz data rate
Video
Type
PCI Express
Audio
Type
HDA 7.1 channel
Expansion Bus
Bus type
PCI 32-bit PCI Express x1 and x16
Bus speed
Bus throughput
PCI: 33 MHz
PCI Express:
x1 slot bidirectional speed 2.5 Gbps
x16 slot bidirectional speed 40 Gbps
PCI
connector
three
connector size
124 pins
connector data width (maximum)
32 bits
PCI Express
NOTE: If a graphics card is installed in each of the PCI Express x16 card slots in the dual-graphics configuration, the PCI Express x1 card slot is not accessible for use.
connector
one x1
connector size
36 pins
connector data width (maximum)
1 PCI Express lane
PCI Express
connector
one x8
connector size
98 pins
connector data width (maximum)
8 PCI Express lanes
PCI Express
connector
two x16
connector size
164 pins
connector data width (maximum)
16 PCI Express lanes
Drives
Available devices
Serial ATA drive, floppy drive, memory devices, DVD drive, DVD-RW drive, CD-RW/DVD combo drive, and media card reader
Externally accessible:
two 3.5-inch drive bays
four 5.25-inch drive bays
Internally accessible:
four 3.5-inch drive bays for hard drives
Connectors
External connectors:
IEEE 1394
front and back-panel 6-pin serial connectors
Network adapter
RJ45 connector
PS/2 (keyboard and mouse)
two 6-pin mini-DIN
Serial
9-pin connector
USB
two front-panel, six back-panel, and two internal USB 2.0compliant connectors
System board connectors:
IDE drive
one 40-pin connector
Serial ATA
six 7-pin connectors
Floppy drive
34-pin connector
Fan
three 5-pin connectors
Liquid cooling (optional)
one 12-pin connector
PCI
three 124-pin connectors
PCI Express x1
36-pin connector
PCI Express x8
98-pin connector
PCI Express x16
two 164-pin connectors
Controls and Lights
Power control
push button
Power light
green light Blinking green in sleep state; solid green for power-on state.
amber light Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see Power Problems).
Hard-drive access light
green
Network activity light (front panel)
solid green indicates network connection
Link integrity light (on integrated network adapter)
green light A good connection exists between a 10-Mbps network and the computer.
orange light A good connection exists between a 100-Mbps network and the computer.
yellow light A good connection exists between a 1-GB (1000-Mbps) network and the computer.
off (no light) The computer is not detecting a physical connection to the network.
Activity light (on integrated network adapter)
yellow blinking light when there is activity on the network; if there is not any network activity, the light will be off
eight multi-colored LEDs provide illumination for the front of the computer
NOTE: The color of the front panel LEDs can be adjusted in system setup (see System Setup).
back panel LEDs
two multi-colored lights provide illumination for the I/O panel on the back of the computer
NOTE: The color of the back panel LEDs can be adjusted in system setup (see System Setup).
Power
DC power supply:
CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power strip, or convenience receptacle. The total ampere rating of all products plugged into an electrical outlet, power strip, or other receptacle should not not exceed 80 percent of the branch circuit rating.
Wattage
750 W or 1 KW
Heat dissipation
750 W: 2559 BTU/hr or 1KW: 3412 BTU/hr
NOTE: Heat dissipation is calculated based upon the power supply wattage rating.
Voltage (see the safety instructions located in the Product Information Guide)
auto-sensing power supply90 V to 265 V at 50/60 Hz
Backup battery
3-V CR2032 lithium coin cell
Physical
Height
Without stand
55.5 cm (21.9 inches)
With stand
57.2 cm (22.5 inches)
Width
Without stand
21.9 cm (8.6 inches)
With stand
35.6 cm (14.0 inches)
Depth
59.4 cm (23.4 inches)
Weight
Typical configuration
21.7 kg (47.8 lb)
Maximum configuration
25.6 kg (56.4 lb)
Environmental
Temperature:
Operating
10° to 35°C (50° to 95°F)
Storage
40° to 65°C (40° to 149°F)
Relative humidity
20% to 80% (noncondensing)
Maximum vibration:
Operating
0.25 G at 3 to 200 Hz at 0.5 octave/min
Storage
0.5 G at 3 to 200 Hz at 1 octave/min
Maximum shock:
Operating
bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec)
Storage
27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec)
Altitude:
Operating
15.2 to 3048 m (50 to 10,000 ft)
Storage
15.2 to 10,668 m (50 to 35,000 ft)
System Setup
Overview
Use system setup as follows:
To change the system configuration information after you add, change, or remove any hardware in your computer
To set or change a user-selectable option such as the user password
To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future reference.
NOTICE: Do not change the settings in system setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly.
Entering System Setup
Turn on (or restart) your computer.
When the DELL logo appears, press <F2> immediately.
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2> in even intervals until the system setup screen appears.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer and try again.
System Setup Screens
The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, the active options field, and key functions.
Options List This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.
Scroll up and down the list with the up- and down-arrow keys. As an option is highlighted, the Options Field displays more information about that option and the option's current and available settings.
Options Field This field appears on the right side of the system setup window and contains information about each option listed in the Options List. In this field you can view information about your computer and make changes to your current settings.
Press the left- and right-arrow keys to highlight an option. Press <Enter> to make that selection active and return to the Options List.
NOTE: Not all settings listed in the Options Field are changeable.
Key Functions This field appears below the Options Field and lists keys and their functions within the active system setup field.
System Setup Options
NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.
System
Processor Info
Identifies the processor type, clock speed, bus speed, L2 cache, ID, and whether the processor is multiple core capable, supports Hyper-Threading and supports 64-bit technology.
Memory Info
Identifies the memory type, speed, and channel mode (dual or single) by DIMM slot location.
PCI Info
Indicates the expansion card type by slot location.
Date/Time
Displays current date and time settings.
Boot Sequence
The computer attempts to boot from the sequence of devices specified in this list.
NOTE: If you insert a boot device and restart the computer, this option appears in the system setup menu. To boot from a USB memory device, for example, select the USB device and move it so that it becomes the first device in the boot sequence.
Drives
Diskette Drive
(Internal default)
Enables and disables the floppy drive attached to the DSKT connector on the system board and sets read permissions for the drive.
Off All floppy drives are disabled.
USB USB floppy drives are enabled
Internal The integrated floppy drive is enabled.
Read Only The integrated floppy drive is enabled with read-only access.
NOTE: Operating systems with USB support will recognize USB floppy drives regardless of this setting.
SATA Drives 0 through 5
(On default)
Enables or disables drives attached to the SATA connectors on the system board.
Off A device attached to the interface is not usable.
On A device attached to the interface is usable.
Enables or disables drives attached to the ATA connectors on the system board, and lists the controller details.
Off A device attached to the interface is not usable.
On A device attached to the interface is usable.
SMART Reporting
(Off default)
Determines whether hard-drive errors for internal drives are reported during system startup.
Off Errors are not reported.
On Errors are reported.
Onboard Devices
Integrated NIC
(On default)
Enables or disables the integrated network interface controller (NIC).
Off The integrated NIC is disabled.
On The integrated NIC is enabled.
On w/PXE The integrated NIC is on (with PXE enabled).
NOTE: PXE is required only if you are booting to an operating system located on another computer. If a boot routine is not available from the remote system, the computer attempts to boot from the next device listed in the boot sequence.
Integrated Audio
(On default)
Enables or disables the onboard audio controller.
Off Integrated audio is disabled.
On Integrated audio is enabled.
USB Controller
(On default)
Enables or disables the internal USB controller.
Off The USB controller is disabled.
On The USB controller is enabled.
No Boot The USB controller is enabled; however, the BIOS will not recognize USB storage devices.
NOTE: Operating systems with USB support will recognize USB storage devices regardless of the No Boot setting.
1394 Controller
(On default)
Enables or disables the integrated IEEE 1394 controller.
Off The 1394 controller is disabled.
On The 1394 controller is enabled.
Serial Port #1
(Auto default)
Disables or selects the address for the integrated serial port and determines how the serial port operates.
Off The serial port is disabled.
Auto The BIOS selects between COM1 and COM3; if both resources are in use the port is disabled.
COM1 The port is configured at 3F8h with IRQ 4.
COM3 The port is configured at 3E8h with IRQ 4.
PS/2 Mouse Port
(On default)
Enables or disables the onboard PS/2-compatible mouse controller.
Specifies whether the processor has more than one core enabled.
Off Multiple CPU core technology is disabled.
On Multiple CPU core technology is enabled.
NOTE: The performance of some applications may improve with an additional core enabled.
Overclocking CPU Clock Speed
Provides limited capability to adjust the CPU clock speed so that the CPU operates at a different frequency than that designated in the manufacturer's design specifications.
NOTE: To enable overclocking, you first need to enable the option in BIOS and then download an application like NVIDIA® nTune version 5.0 or higher.
NOTE: Pressing <Alt><F> returns your system to the factory defaults including RAID settings.
NOTICE: Dell does not recommend operating the processor or other system component beyond factory default settings. Overclocking may cause system instability and reduce the operating life of your system components. Dell does not provide technical support for any hardware or software issues arising from any third party application, such as NVIDIA nTune 5.0, used to enable overclocking. Dell provides technical support only for CPU performance settings available within the system BIOS.
HDD Acoustic Mode
(Bypass default)
Determines the acoustic mode at which the hard drive operates.
Bypass Do nothing (needed for older drives).
Quiet The hard drive operates at its most quiet setting.
Suggested Allow the hard drive manufacturer to select the mode.
Performance The hard drive operates at its maximum speed.
NOTE: Switching to performance mode may cause an increase in noise produced by the drive, but does not affect the drive's performance.
NOTE: Changing the acoustics setting does not alter your hard drive image.
Virtualization
(Off default)
Specifies whether a virtual machine monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology.
Security
Admin Password
(Not Set default)
Used to prohibit an unauthorized user from changing any configuration settings in the system setup.
System Password
(Not Set default)
Used to prohibit an unauthorized user from booting to the operating system.
Password Changes
(Unlocked default)
This option locks the system password field with the administrator (admin) password.
NOTE: When the system password field is locked, you can no longer disable password security by pressing <Ctrl><Enter> when the computer starts.
Execute Disable
(On default)
Enables or disables Execute Disable Memory Protection technology.
Off Execute Disable Memory Protection technology is disabled.
On Execute Disable Memory Protection technology is enabled.
Power Management
AC Recovery
(Off default)
Specifies how the computer will behave when AC power is restored after an AC power loss.
Off The system stays off after AC power is restored.
On The system powers on after AC power is restored.
Last The system returns to the previous state after AC power is restored.
Auto Power On
(Off default)
Disables or selects when to automatically turn on the computer.
Off Do not use the Auto Power Time.
Everyday Turn the computer on every day at the time set in Auto Power Time.
Weekdays Turn the computer on Monday through Friday at the time set in Auto Power Time.
NOTE: This feature does not work if you turn off your computer using a power strip or surge protector.
Auto Power Time
Specifies the time to automatically turn on the computer.
Change the time to automatically turn on the computer by pressing the up- or down-arrow key to increase or decrease the numbers, or type the numbers in the appropriate time field.
NOTE: This feature does not work if you turn off your computer using a power strip or surge protector.
Suspend Mode
(S3 default)
Specifies the power management suspend mode.
S1 The computer resumes more quickly from sleep mode.
S3 The computer conserves more power when not in use (system memory remains active).
Maintenance
Service Tag
Displays the system service tag.
Load Defaults
This setting restores the computer's factory-installed default settings.
Cancel Do not restore factory-installed default settings.
Mark all entries Mark all event log entries as read (R).
Clear log Clear all event log entries.
NOTE: Once an event log entry is marked as read (R) that entry cannot be marked as unread (U).
POST Behavior
Fastboot
(On default)
Enables or disables the option to speed up the boot process by skipping some compatibility tests.
Off Do not skip any steps in the boot process.
On Boot quickly.
Numlock Key
(On default)
Enables or disables the numerical and mathematical features of the rightmost bank of keys on the keyboard.
Off Right keypad keys function as arrows.
On Right keypad keys function as numbers.
POST Hotkeys
(Setup & Boot Menu default)
Specifies the function keys to display on the screen when the computer starts.
Setup & Boot Menu Display both messages (F2=Setup and F12=Boot Menu).
Setup Display the setup message only (F2=Setup).
Boot Menu Display the Quickboot message only (F12=Boot Menu).
None Neither message is displayed.
Keyboard Errors
(Report default)
Enables or disables keyboard error reporting when the computer starts.
Report Display any keyboard errors.
Do not report Do not display any keyboard errors.
Boot Sequence
This feature allows you to change the boot sequence for the bootable devices installed on your computer.
Option Settings
Diskette Drive The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer attempts to boot from the next bootable device in the boot sequence.
Hard Drive The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer attempts to boot from the next bootable device in the boot sequence.
CD Drive The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer attempts to boot from the next bootable device in the boot sequence.
USB Flash Device Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB flash option to the boot menu.
NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation.
NOTE: An error message is generated only after the computer attempts to boot from every device in the boot sequence and no operating system is found.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell ResourceCD, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive.
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup (see System Setup).
If you are booting to a USB device, connect the USB device to a USB connector (see Back View).
Turn on (or restart) your computer.
When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the
keyboard to highlight the device that is to be used for the current boot only, and then press <Enter>.
For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.
NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation.
Locate the 2-pin password jumper (PASSWORD) on the system board (see System Board
Components), then remove the jumper plug and set the plug aside.
Close the computer cover.
Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and
turn them on.
After the Microsoft® Windows® desktop appears on your computer, turn the computer off:
Click Start, then click Turn Off Computer.
In the Turn off computer window, click Turn off.
The computer performs a shutdown of the operating system, and then turns off.
NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds.
Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical
outlets.
Press the power button on the computer to ground the system board.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Connect your computer and devices to electrical outlets, and then turn them on.
NOTE: In system setup (see Entering System Setup), both system and administrator password options appear as Not Set. The password feature is enabled but a password is not assigned.
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: This procedure does not clear or reset system and setup passwords.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Connect your computer and devices to electrical outlets, and then turn them on.
Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Computer, Keyboard, and Monitor
CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard.
NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating.
To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor's antistatic coating.
Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with water.
Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:
Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.
Wipe the ball with a clean, lint-free cloth.
Blow carefully into the ball cage to dislodge dust and lint.
If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with
isopropyl alcohol.
Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left
on the rollers.
Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. The heads may become misaligned and prevent the drive from operating.
Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.
CDs and DVDs
NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive.
If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.
Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc.
With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line
from the center to the outer edge of the disc.
For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.
Dell Hardware Warranty Support Policy (U.S. Only)
Technician-assisted support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted support, online support is available at support.dell.com. Additional support options may be available for purchase.
Dell provides limited support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.
1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer's service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
FCC Notices (U.S. Only)
Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer system, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire system is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, (), your system is considered to be a Class B digital device.
Once you have determined your system's FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
Product name: DellXPS 710
Model number: DCDO
Company name:
Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers
Anguilla
Website: www.dell.com.ai
E-mail: la-techsupport@dell.com
General Support
toll-free: 800-335-0031
Antigua and Barbuda
Website: www.dell.com.ag
E-mail: la-techsupport@dell.com
General Support
1-800-805-5924
Aomen
Technical Support (Dell Dimension, Dell Inspiron, Dell OptiPlex, Dell Latitude, and Dell Precision)
0800-105
Technical Support (servers and storage)
0800-105
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
E-mail: la-techsupport@dell.com
E-mail for desktop and portable computers: la-techsupport@dell.com
E-mail for servers and EMC® storage products: la_enterprise@dell.com
Customer Care
toll-free: 0-800-444-0730
Technical Support
toll-free: 0-800-444-0733
Technical Support Services
toll-free: 0-800-444-0724
Sales
0-810-444-3355
Aruba
Website: www.dell.com.aw
E-mail: la-techsupport@dell.com
General Support
toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
Technical Support (XPS)
toll-free: 1300 790 877
General Support
13DELL-133355
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax
0820 240 530 49
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Support for XPS
0820 240 530 81
Home/Small Business Support for all other Dell computers
0820 240 530 17
Preferred Accounts/Corporate Support
0820 240 530 17
Switchboard
0820 240 530 00
Bahamas
Website: www.dell.com.bs
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-874-3038
Barbados
Website: www.dell.com/bb
E-mail: la-techsupport@dell.com
General Support
1-800-534-3142
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
Tech Support for XPS
02 481 92 96
Tech Support for all other Dell computers
02 481 92 88
Tech Support Fax
02 481 92 95
Customer Care
02 713 15 65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda
Website: www.dell.com/bm
E-mail: la-techsupport@dell.com
General Support
1-877-890-0751
Bolivia
Website: www.dell.com/bo
E-mail: la-techsupport@dell.com
General Support
toll-free: 800-10-0238
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
Website: www.dell.com/br
E-mail: BR-TechSupport@dell.com
Customer Care and Tech Support
0800 90 3355
Technical Support Fax
51 2104 5470
Customer Care Fax
51 2104 5480
Sales
0800 722 3498
British Virgin Islands
General Support
toll-free: 1-866-278-6820
Brunei
Country Code: 673
Technical Support (Penang, Malaysia)
604 633 4966
Customer Care (Penang, Malaysia)
604 633 4888
Transaction Sales (Penang, Malaysia)
604 633 4955
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus
Website: support.ca.dell.com
AutoTech (automated Hardware and Warranty Support)
toll-free: 1-800-247-9362
Customer Service (Home/Home Office)
toll-free: 1-800-847-4096
Customer Service (small/med./large business, government)
toll-free: 1-800-387-5757
Customer Service (printers, projectors, televisions, handhelds, digital jukebox, and wireless)
toll-free: 1-800-847-4096
Hardware Warranty Phone Support (XPS)
toll-free: 1-866-398-8977
Hardware Warranty Phone Support (Home/Home Office)
toll-free: 1-800-847-4096
Hardware Warranty Phone Support (small/med./large business, government)
toll-free: 1-800-387-5757
Hardware Warranty Phone Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless)
1-877-335-5767
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus., government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales
1 866 440 3355
Cayman Islands
E-mail: la-techsupport@dell.com
General Support
1-877-262-5415
Chile (Santiago)
Country Code: 56
City Code: 2
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
Sales and Customer Support
toll-free: 1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Technical Support website: support.dell.com.cn
Technical Support E-mail: support.dell.com.cn/email
Customer Care E-mail: customer_cn@dell.com
Technical Support Fax
592 818 1350
Technical Support (XPS)
toll-free: 800 858 0540
Technical Support (Dimension and Inspiron)
toll-free: 800 858 2969
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, switches, routers, and so on)
toll-free: 800 858 2920
Technical Support (printers)
toll-free: 800 858 2311
Customer Care
toll-free: 800 858 2060
Customer Care Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
General Support
01-800-915-4755
Costa Rica
Website: www.dell.com/cr
E-mail: la-techsupport@dell.com
General Support
0800-012-0231
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support
22537 2727
Customer Care
22537 2707
Fax
22537 2714
Technical Fax
22537 2728
Switchboard
22537 2711
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
Technical Support for XPS
7010 0074
Technical Support for all other Dell computers
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Switchboard Fax (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Switchboard Fax (Home/Small Business)
3287 5001
Dominica
Website: www.dell.com/dm
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-278-6821
Dominican Republic
Website: www.dell.com/do
E-mail: la-techsupport@dell.com
General Support
1-800-156-1588
Ecuador
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support (calling from Quito)
toll-free: 999-119-877-655-3355
General Support (calling from Guayaquil)
toll-free: 1800-999-119-877-655-3355
El Salvador
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support
800-6132
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: fi_support@dell.com
Technical Support
0207 533 555
Customer Care
0207 533 538
Switchboard
0207 533 533
Sales under 500 employees
0207 533 540
Fax
0207 533 530
Sales over 500 employees
0207 533 533
Fax
0207 533 530
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
0825 387 129
Technical Support for all other Dell computers
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
City Code: 69
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for XPS
069 9792 7222
Technical Support for all other Dell computers
069 9792-7200
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
069 9792-7320
Preferred Accounts Customer Care
069 9792-7320
Large Accounts Customer Care
069 9792-7320
Public Accounts Customer Care
069 9792-7320
Switchboard
069 9792-7000
Greece
International Access Code: 00
Country Code: 30
Website: support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-540-3355
Guatemala
E-mail: la-techsupport@dell.com
General Support
1-800-999-0136
Guyana
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852
Website: support.ap.dell.com
Technical Support E-mail: support.dell.com.cn/email
Technical Support (XPS)
00852-3416 6923
Technical Support (Dimension and Inspiron)
00852-2969 3188
Technical Support (OptiPlex, Latitude, and Dell Precision)
00852-2969 3191
Technical Support (servers and storage)
00852-2969 3196
Technical Support (projectors, PDAs, switches, routers, and so on)