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Introduction: Dell Precision WorkStation 420 Systems User's Guide
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Introduction: Dell Precision WorkStation 420 Systems User's
Guide
Dell Precision WorkStation 420 systems are high-speed,
upgradable workstations, designed around Intel® Pentium® III slot 1 microprocessors.
These systems support the high-performance Peripheral Component Interconnect (PCI) bus and
the accelerated graphics port (AGP) bus. One of the 32-bit PCI slots has a port extension
that supports an optional redundant arrays of independent disks (RAID) card.
 |
NOTE: Dell Precision WorkStation 420 systems do not support
the 16-bit Industry-Standard Architecture (ISA) bus. |
This section describes the major hardware and software
features of the system and provides information you need to reinstall the operating
system, if necessary. It also provides information about the indicators and controls on
the computer's front panel and discusses connecting external devices to the computer.
The system offers the following features:
- Single or dual Pentium III microprocessor(s) with a front-side bus
with an external speed of 133 MHz.
The Intel Pentium III processor includes MMX technology designed to handle complex
multimedia and communications software. This microprocessor incorporates an instruction
set called Streaming SIMD extensions (SSE). SSE allows the microprocessor to process
multiple data elements in parallel, thereby improving system performance when you are
running application programs written to take advantage of MMX technology. The SSE
instruction set includes floating-point single instruction, multiple data (SIMD) to
enhance 3D display performance and other multimedia capabilities.
The Intel Pentium III processor also includes the new processor serial number feature,
which uniquely identifies each Pentium III processor. This feature can be enabled or
disabled (default) (see CPU Serial Number
in System Setup Options).
The Intel Pentium III processor has a 16-kilobyte (KB) internal data cache and a 16-KB
internal instruction cache, an internal math coprocessor, and other advanced internal
logic.
A second Pentium III processor single-edge connector cartridge 2
(SECC2) package (of the same type and operating frequency as the installed microprocessor)
can be purchased as a kit from Dell. Dual processing improves performance under operating
systems that support multiprocessing, such as the Microsoft® Windows NT® 4.0
and Windows® 2000 operating systems.
- A secondary cache of static random-access memory (SRAM) integrated in
the microprocessor.
- Self-Monitoring Analysis and Reporting Technology (SMART) support,
which warns you at system start-up if the hard-disk drive may be becoming unreliable. To
take advantage of this technology, you must have a SMART-compliant hard-disk drive in the
computer. All enhanced integrated drive electronics (EIDE) and small computer system
interface (SCSI) hard-disk drives shipped with Dell Precision 420 systems are
SMART-compliant.
- A 32-bit integrated Crystal SoundFusion CS4614 PCI audio controller
that is Sound Blaster Pro-compatible and supports Microsoft DirectSound, DirectSound3D,
and wavetable synthesis. See "Using the Integrated Audio
Controller" for details.
- System memory of up to 1 gigabyte (GB) on dual Rambus dynamic
random-access memory (RDRAM) Rambus in-line memory modules (RIMMs) in the four RIMM slots
on the system board (two channels). Memory connectors support four RIMM modules in
matched pairs of 64-, 128-, 256-, and 512-megabyte (MB) module capacity.
The memory subsystem also provides error checking and correction (ECC) capability, which
corrects all single-bit memory errors and detects all double-bit errors. See "Adding Memory" for details on installing
additional memory.
- The system's basic input/output system (BIOS), which resides in flash
memory and can be upgraded remotely or by diskette if required.
- Remote Wake Up capability, which, when enabled in the System Setup
program, allows the system to be started up from a server management console. Remote Wake
Up capability also allows remote computer setup, BIOS upgrades, software downloading and
installation, file updates, and asset tracking after hours and on weekends when local area
network (LAN) traffic is at a minimum.
- Universal Serial Bus (USB) capability, which simplifies connection of
peripheral devices such as keyboards, printers, and speakers. The USB connectors on the
system's back panel provides two connection points for multiple USB-compliant devices.
USB-compliant devices can be connected and disconnected while the system is running. USB
functionality requires an operating system that supports USB, such as
Windows 98.
Windows NT 4.0 Service Pack (SP) 5 and earlier do not support USB; however, your Dell
Precision WorkStation 420 system supports a USB keyboard through its BIOS.
- A modular computer chassis with a minimum number of screws for easy
disassembly and improved serviceability.
- A high-speed, high-resolution AGP or PCI video card. (Documentation
from the video card manufacturer is included with the system.) AGP greatly improves
graphics performance by providing a dedicated bus for a faster interface between the video
subsystem and system memory. AGP also allows conventional memory to be used for
video-related tasks.
- An optional LS-120 SuperDisk drive capable of storing up to 120-MB
per diskette. The SuperDisk can be installed in place of the standard diskette drive or in
one of the externally accessible 5.25-inch bays. LS-120 SuperDisk drives are installed on
the secondary EIDE channel.
The system board includes the following integrated features:
- Five 32-bit PCI expansion slots; one PCI slot has an extension for a
RAID upgrade.
- One AGP Pro50 (4X) expansion slot (desktop chassis) or one AGP Pro
(4X) expansion slot (mini tower chassis).
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NOTE: An AGP Pro110 (4X) graphics adapter
expansion card may require the AGP expansion slot and one or two adjacent PCI slots. |
- A diskette drive interface, which supports a 3.5-inch diskette drive.
- Ultra Advanced Technology Attachment (ATA)/66 support, which allows
fixed hard-disk drives to transfer data at speeds of up to 66 MB per second (MB/sec). The
two ATA/66 channels support up to four EIDE devices. The primary and secondary channels
utilize the PCI bus to provide faster data throughput. The primary channel supports up to
two extremely high-capacity EIDE drives, while the secondary channel supports up to two
devices such as EIDE CD-ROM drives and EIDE tape drives.
- SCSI support using two integrated SCSI channels:
- The primary channel provides Ultra 160/m low-voltage differential
(LVD) (160-MB/sec) support for high-performance SCSI hard-disk drives and an optional RAID
subsystem that requires an optional RAID card. This channel also supports Ultra2 and Ultra
SCSI devices. The maximum total length of the SCSI cable for the primary SCSI channel is
12 meters (m).
- The secondary channel provides support for external Ultra/Wide
(40-MB/sec) SCSI devices, such as scanners, and for internal Narrow SCSI devices, such as
CD-ROM drives, tape drives, and optical drives. The maximum total length of the external
cable on the secondary channel is .5 m with eight devices or 1 m with four devices.
- Two high-performance serial ports and one bidirectional parallel port
for connecting external devices.
- A Personal System/2 (PS/2)-style keyboard port and a PS/2-compatible
mouse port.
- An integrated 10/100-megabit-per-second (Mbps) 3Com® PCI Ethernet
(3C905C-TX compatible) network interface controller (NIC) with
Remote Wake Up support.
The following software is included with your Dell computer
system.
 |
NOTE: Backup copies of most drivers for your system
are included on the Dell Precision ResourceCD. If you need to reinstall any of these
drivers, see the documentation that accompanies the CD. |
- For systems with Microsoft Windows 98 or Windows NT only, utilities
that safeguard the system and enhance the operation of its hardware features; for example,
the AutoShutdown service lets you perform an orderly shutdown with a single touch of the
power button.
- Graphics drivers for the Microsoft Windows 98, Windows NT 4.0,
and Windows 2000 operating systems.
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NOTE: Some video cards support
either the Windows
NT 4.0 or Windows 2000 operating system. Refer to the documentation that came with your video card
for more information. |
To change the resolution, check the documentation that came with
your monitor to determine the resolutions and refresh rates supported by the monitor. Then
check the documentation that came with your AGP or PCI video card for instructions on
changing the resolution.
- Optional RAID drivers for the Microsoft Windows NT 4.0
and Windows 2000 operating systems (requires the 1302 RAID card).
- Enhanced security features (a setup password, a system password, a
system password lock option, a write-protect option for diskette drives, and automatic
display of the system's service tag number) available through the System Setup program. In
addition, a customer-definable asset tag number can be assigned via a software support
utility and viewed on the System Setup screens. An integrated chassis intrusion detector
is also available.
- (For systems with Microsoft Windows 98, Windows NT, or
Windows 2000 only) Desktop
Management Interface (DMI) support for managing the computer system. DMI defines the
software, interfaces, and data files that enable the system to determine and report
information about system components.
DMI is optional and can be downloaded from http://support.dell.com/.
To
learn more about DMI, double-click the Dell DMI Help icon in the Dell
DMI folder under the Start button.
- The optional Dell OpenManage IT Assistant program, which is a
DMI, Simple Network Management Protocol (SNMP), and Common Information Model (CIM) browser
that allows the network administrator to view the computer's current hardware
configuration, status, and operating system version. Dell OpenManage IT Assistant provides
information you may need if you call Dell for technical assistance or if you install
hardware or software in the system. For more information, see the Dell OpenManage IT
Assistant User's Guide at http:\\support.dell.com.
In addition to providing the client features described in the
preceding paragraph, Dell OpenManage IT Assistant enables network administrators to view,
manage, and inventory remote systems in a network.
- Advanced Configuration and Power Interface (ACPI) for operating
systems that support ACPI functionality.
Your system was configured by Dell to optimize the features of your
computer and of the Microsoft Windows NT 4.0 or Windows 98 operating system. If you need
to reinstall either of these operating systems, you must install several supplemental
items to return the system to its full functionality. See "Reinstalling Windows NT 4.0" or "Reinstalling Windows 98."
To reinstall the Windows NT 4.0 operating system, you must have the
following items:
- Dell Precision ResourceCD
- Windows NT 4.0 CD from Dell
- Windows NT 4.0 SCSI controller driver diskettes
- Windows NT 4.0 Service Pack 4 (or later) CD
NOTICE: The drivers for the
integrated SCSI controller and RAID solution are not part of the Windows NT 4.0 operating
system. Therefore, when you reinstall Windows NT 4.0, you must exit the installation
process by pressing <F6> when the system displays the message Setup is inspecting your hardware configuration. You must then install the SCSI controller drivers as described in
"Using the Integrated SCSI Controllers," and then proceed
with installing the other supplemental items. If you do not interrupt the installation
procedure, the system does not identify the AIC-7899 SCSI controller and locks up.
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NOTE: You must install Windows NT 4. 0 Service
Pack 4 or 5 before you install the NIC drivers. Otherwise, the integrated NIC will not
function properly.
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See the Dell Microsoft Windows NT Workstation 4.0 Setup Guide
for general installation information for Windows NT 4.0 and for information about other
drivers or supplements that may be required. For installation instructions for the various
drivers, see the document recommended in the following list:
- Windows NT 4.0 SCSI controller drivers See the documentation
that came with your Dell Precision ResourceCD.
- Windows NT 4.0 bus-mastering EIDE driver See the documentation
that came with your Dell Precision ResourceCD.
- Windows NT 4.0 video drivers See the documentation for your
video card.
- Windows NT 4.0 NIC driver See the documentation that came with
your Dell Precision ResourceCD.
- Windows NT 4.0 audio drivers See the documentation that came
with your Dell Precision ResourceCD.
Reinstalling Windows 98
To reinstall the Windows 98 operating system, you must have the
following items:
- Dell Precision ResourceCD
See the Dell Microsoft Windows 98 Setup Guide for general
installation information for Windows 98 and for information about other drivers or
supplements that may be required. For installation instructions for the various drivers,
see the document reccommended in the following list:
- Windows 98 SCSI controller drivers See the documentation that
came with your Dell Precision ResourceCD.
- Windows 98 video drivers See the documentation for your video
card.
- Windows 98 NIC driver See the documentation that came with
your Dell Precision ResourceCD.
- Windows 98 audio drivers See the documentation that came
with your Dell Precision ResourceCD.
The computer's front panel contains the following indicators and
controls (see Figure 1 for the desktop chassis or Figure 2 for the mini tower chassis):
- The power button controls the system's DC input
power. When the system is turned off, pressing the power button turns the
system on. When the system is on, the power button operates as follows:
- In Windows NT, if the Dell AutoShutdown service is
operational, the system performs an orderly operating system shutdown
before turning off.
If the Dell AutoShutdown service is not operational, the system turns off
without writing unsaved data to the disk. This could result in a loss of
data.
- In Windows 2000, the system performs an orderly
operating system shutdown before turning off. However, the power button
can be configured to put the computer in a low-power sleep state.
When the system is on, the power indicator LED displays a solid green. When the system is in a software-induced sleep state, the power
indicator displays a blinking green. When you
press the power button to turn off the system, the power indicator turns off; however, the power
supply maintains a low-voltage (standby) current. To completely remove all
power from the system, unplug the DC power cable from its electrical outlet
and
disconnect the network and telephone cables.
For systems running Microsoft Windows NT with the Dell
AutoShutdown service operational, pressing the power button causes the system to perform
an orderly operating system shutdown before turning off.
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NOTE: A Display Power Management Signaling
(DPMS) monitor does not begin warming up until the computer to which it is attached is
turned on. Thus, some DPMS monitors may not display a video image until several seconds
after you turn on the computer.
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The power indicator LED is green during normal
system operation and blinks green when the computer is in sleep mode.
 |
NOTE: The power and hard-disk drive access LEDs
are also used to display diagnostic codes. |
The diskette-drive access indicator lights up
when the diskette drive is in use. (The drive access indicator for the tape drive is
located on the front of the drive.)
The reset button reboots (restarts) the system
without your having to turn the power off and then on again. Rebooting the system in this
manner reduces stress on system components.

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| 1 |
Reset button |
| 2 |
Power button |
| 3 |
Power indicator |
| 4 |
Diskette-drive access indicator |
| 5 |
Hard-disk drive access indicator |
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| 1 |
Diskette-drive access indicator |
| 2 |
Power button |
| 3 |
Reset button |
| 4 |
Hard-disk drive access indicator |
| 5 |
Power indicator |
| 6 |
Chassis door latch release button |
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The computer's back panel contains various ports and
connectors for attaching external devices and includes a security cable slot. These
features are described in the following subsections.
For information about enabling, disabling, or
configuring input/output (I/O) ports and connectors, see "Using
System Setup." For detailed descriptions and illustrations of each port and
connector on the back panel, see "I/O
Ports and Connectors."
You can connect various external devices, such as a
mouse and printer, to the I/O ports and connectors on the computer's back panel. The
system BIOS detects the presence of most external devices when you boot or reboot the
system. When connecting external devices to the computer, follow these guidelines:
- Check the documentation that came with the device for specific
installation and configuration instructions.
For example, most devices must be connected to a particular I/O port
or connector to operate properly. Also, external devices such as a mouse or printer
usually require you to load software files called device drivers into system memory
before they will work. These device drivers help the computer recognize the external
device and direct its operation.
- Dell recommends that you attach external devices only while the
computer is turned off unless you are instructed otherwise in the documentation for
the particular device. Then turn the computer on before turning on any external devices
unless the documentation for the device specifies otherwise. (If the computer does not
seem to recognize the device, try turning on the device before turning on the computer.)
NOTICE: When you disconnect external devices from the back
of the computer, wait 10 to 20 seconds after disconnecting the computer from the
electrical outlet before you disconnect the device to avoid possible damage to the system
board.
On the back of the computer are a security cable slot and padlock
ring (see Figure 3 for the desktop chassis or Figure
4 for the mini tower chassis) for attaching commercially available theft-deterrent
devices. Security cables for personal computers usually include a segment of galvanized
cable with an attached locking device and key. To prevent unauthorized removal of the
computer, loop the cable around an immovable object, ensure the padlock ring is in its
closed position, insert the locking device into the security cable slot on the back of the
computer, and lock the device with the key provided. Complete instructions for installing
this kind of theft-deterrent device are usually included with the device.
 |
NOTE: Theft-deterrent devices are of differing
designs. Before you purchase such a device, make sure it will work with the cable slot on
the computer. |
The padlock ring allows you to secure the computer cover to the
chassis to prevent unauthorized access to the inside of the computer. To use the padlock
ring, slide the padlock ring to its closed position, insert a commercially available
padlock through the ring, and then lock the padlock.

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| 1 |
Padlock ring |
| 2 |
Security cable slot |
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| 1 |
Security cable slot |
| 2 |
Padlock ring |
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If at any time you do not understand a procedure
described in this guide or if the system does not perform as expected, Dell provides a
number of tools to help you. For more information on these help tools, see "Getting Help."
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