NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?
Find It Here
A diagnostic program for my computer
Drivers for my computer
My computer documentation
My device documentation
Desktop System Software (DSS)
Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers or run the Dell Diagnostics.
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.
NOTE: Drivers and documentation updates can be found at support.dell.com.
How to set up my computer
How to care for my computer
Basic troubleshooting information
How to run the Dell Diagnostics
Error codes and diagnostic lights
How to remove and install parts
How to remove and replace my computer cover
Quick Reference Guide
NOTE: This document is available as a PDF at support.dell.com.
Warranty information
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement
Dell Product Information Guide
How to remove and replace parts
Specifications
How to configure system settings
How to troubleshoot and solve problems
User's Guide
Microsoft® Windows® XP Help and Support Center
Click the Start button and click Help and Support.
Click User's and system guides and click User's guides.
Service Tag and Express Service Code
Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when contacting technical support.
Solutions Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions
Community Online discussion with other Dell customers
Upgrades Upgrade information for components, such as memory, the hard drive, and the operating system
Customer Care Contact information, service call and order status, warranty, and repair information
Service and support Service call status and support history, service contract, online discussions with technical support
Reference Computer documentation, details on my computer configuration, product specifications, and white papers
Downloads Certified drivers, patches, and software updates
Desktop System Software (DSS) If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
To download Desktop System Software:
Go to support.dell.com and click Downloads.
Enter your Service Tag or product model.
In the Download Category drop-down menu, click All.
Select the operating system and operating system language for your computer, and click Submit.
Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software.
Dell Support Website support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.
How to use Windows XP
Documentation for my computer
Documentation for devices (such as a modem)
Windows Help and Support Center
Click the Start button and click Help and Support.
Type a word or phrase that describes your problem and click the arrow icon.
Click the topic that describes your problem.
Follow the instructions on the screen.
How to reinstall my operating system
Operating System CD
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft® Windows® XP" for instructions.
After you reinstall your operating system, use the optional Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your CD varies based on the operating system you ordered.
How to use Linux
E-mail discussions with users of Dell Precision products and the Linux operating system
Additional information regarding Linux and my Dell Precision computer
integrated serial ATA (4), with RAID 0/1/5/10 and command queuing
integrated ATA-100 (1 channel)
Expansion Bus
Bus type
three PCI 2.2 one PCI Express x16 up to 150 W one PCI Express x8, wired as x4 one PCI Express x1 eight USB 2.0 (2 front, 5 back, 1 internal)
Bus speed
PCI: 33 MHz
PCI Express:
x1 slot bidirectional speed - 500 MB/s
x 4 slot bidirectional speed - 2 GB/s
x16 slot bidirectional speed - 8 GB/s
Card slots
The upper five connector slots support full-length cards, and the connector slot at the bottom supports a half-length card.
PCI:
connectors
three
connector size
120 pins
connector data width (maximum)
32 bits
PCI Express:
connectors
one x1
connector size
36 pins
connector data width (maximum)
1 PCI Express lane
PCI Express:
connectors
one x4 full-length slot (supports x8, x4, and x1)
connector size
98 pins
connector data width (maximum)
4 PCI Express lanes
PCI Express:
connectors
one x16 slot (supports x16 and x1 modes/cards; x8 and x4 modes/cards are not supported)
connector size
164 pins
connector data width (maximum)
16 PCI Express lanes
Drives
Externally accessible:
one 3.5-inch drive bay (FlexBay) in desktop orientation, or two 3.5-inch drive bays (FlexBay) in tower orientation
two 5.25-inch bays
Available devices
serial ATA drive, SCSI drive, floppy drive, Media Card Reader, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD+RW drive, and DVD and CD-RW combo drive
Internally accessible:
two 3.5-inch hard drive bays
Connectors
External connectors:
Serial
one 9-pin connector (optional 2nd connector); 16550C-compatible
Parallel
one 25-hole connector (bidirectional)
IEEE 1394a
one front-panel 6-pin serial connector (with optional card)
Video
VGA or DVI connector on graphic card
Network adapter
RJ45 connector
PS/2 (keyboard and mouse)
two 6-pin mini-DIN
USB
two front-panel, one internal, and five back-panel USB 2.0compliant connectors
Audio
three rear connectors for line-in, line-out, and microphone; one front-panel connector for headphones and one for microphone
System board connectors:
Primary IDE drive
40-pin connector on PCI local bus
Serial ATA (4)
7-pin connector
Key Combinations
<Ctrl><Alt><Del>
launches the task manager
<F2>
starts embedded system setup (during start-up only)
<F12> or <Ctrl><Alt><F8>
boots from the network (during start-up only)
<Ctrl><Alt><F10>
launches the utility partition (if installed) during computer start-up
<Ctrl><Alt><d>
launches the hard-drive diagnostics utility during computer start-up
Controls and Lights
Power control
push button
Power light
green light blinking green in sleep state; solid green for power-on state
amber light solid amber indicates a problem with an installed device; blinking amber indicates an internal power problem (see "Power Problems")
Hard-drive access light
green
Link integrity light (on integrated network adapter and on front panel)
on back panel integrated network adapter: green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation
on front panel: displays solid green when a network connection is present
Activity light (on integrated network adapter)
yellow blinking light when there is network activity