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About Your Computer : Dell Precision WorkStation 330 Systems User's Guide

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About Your Computer

Dell Precision™ WorkStation 330 Systems User's Guide

  Finding Information and Assistance

  Front View of Your Computer

  Back View of Your Computer

  Inside Your Computer


Finding Information and Assistance

The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer system.

Resources and Support Tools 

Resource

Contents

Using the Resource

Setup and Quick Reference Guide

  • System setup
  • Support tools
  • Frequently asked questions
  • Basic troubleshooting
  • Upgrade information

See the Setup and Quick Reference Guide for information on the following:

  • Setting up your computer
  • Finding and using support resources
  • Diagnosing a problem
  • Using tools and utilities

Registration and Service Labels

  • Product Key (also called the Product ID or Certificate of Authenticity [COA])
  • Express Service Code and Service Tag Number

The labels are located on the side of your Dell™ computer.

You will need the Product Key (or Product ID) number to complete the operating system setup.

The Express Service Code and Service Tag Number are unique identifiers for your Dell computer.

For more information, see the Setup and Quick Reference Guide.

Dell Precision ResourceCD

  • Dell Diagnostics
  • Drivers
  • Utilities
  • Computer and device documentation

See the main menu on the ResourceCD that was shipped with your computer. Use the pull-down menu to make selections appropriate for your computer. You can perform the following tasks:

  • Diagnose a problem
  • Install or reinstall drivers
  • Obtain information on your computer and devices

NOTE: User documentation and drivers are already installed on your computer when shipped from Dell. You can use this CD to access documentation, reinstall drivers, or run diagnostics tools.

Operating system CD

To reinstall your operating system, use the operating system CD that was shipped with your computer.

NOTE: The operating system CD may not include all the latest drivers for your computer. If you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices shipped with your computer.

For more information about reinstalling your operating system, see the operating system installation documentation that was shipped with your computer.

Operating system installation guide

See the operating system installation guide for information on reinstalling and configuring your operating system.

User's guides for your computer and peripherals

Double-click the User's Guides icon on your desktop to access the electronic documentation stored on your hard drive. Obtain information on the following:

  • Using your computer
  • Installing upgrades in your computer
  • Installing and configuring software on your computer
  • Diagnosing a system problem
  • Technical specifications
  • Peripheral documentation

Dell support website

  • Ask Dudley
  • Dell Knowledge Base
  • Dell Documents
  • DellTalk
  • File downloads
  • TechFax
  • Vendor links

Go to http://support.dell.com:

  • Get help with general usage, installation, and troubleshooting questions
  • Access documentation about your computer and devices
  • Get the latest versions of the drivers for your computer
  • Join online discussions with other Dell customers and Dell technical professionals
  • Explore a list of online links to Dell's primary vendors

Dell Premier Support website

  • Service call status
  • Top technical issues by product
  • Frequently asked questions by product number
  • Customized service tags
  • System configuration detail

Go to http://premiersupport.dell.com:

The Dell Premier Support website is customized for corporate, government, and education customers.

Interior service label

A service label affixed to the inside of your computer cover provides information about working inside your computer.

Operating system documentation

Click Start and select Help to obtain information on your operating system.


Front View of Your Computer

The following figures show the controls and indicators located on the front panel of the mini tower and desktop systems.

Front View of the Mini Tower Chassis

NOTE: Before you remove the cover from the mini tower chassis, you must first slide the outer padlock ring to the left to unlock the cover release mechanism. See "Cover Release Mechanism (Mini Tower Chassis)."
NOTE: See "Front-Panel Indicators" for a description of indicator codes and operations.

Front View of the Desktop Chassis

NOTE: See "Front-Panel Indicators" for a description of indicator codes and operations.

Controls and Indicators

  • Reset button — reboots (restarts) the system in a way that reduces stress on system components. Before you push this button, save and close all open files and application programs if possible to avoid losing data. Then perform an orderly shutdown of the operating system.

If your computer is not responding, you can press the reset button to reboot the system. For more information, see "Recover From a Program That Is Not Responding" and "Restart a Computer That Is Not Responding."

NOTICE: If your computer is not responding, turning off power or unplugging the power cord should be done only as a last resort. Doing so can cause problems with system settings and configuration.
  • Power button — controls the system's AC input power. See the following table for power button functions on systems running Microsoft® Windows® or Windows NT®.

Power Button Functions

Computer Status

Power Button Function

Off

Press and release to turn the computer on.

On

Press and hold for more than 6 seconds to immediately turn the computer off.

NOTE: Use this method only if the computer will not shut down normally.

On (Windows NT)

Press and release to attempt an orderly shutdown.

NOTE: This works only if the Dell System Utilities are loaded on the computer. Without the utilities, the computer immediately turns off rather than performs an orderly shut down.

On (Windows 2000)

Press and release to put the computer in the sleep state.

NOTE: This works depending on how Windows 2000 is configured. For more information, see "Power Management."

Sleep state
(Windows 2000)

Press and release to bring the computer out of the sleep state. For more information, see "Power Management."

  • Power indicator — contains an indicator that illuminates in two colors and blinks or remains solid to indicate different states.

  • Diskette-drive access indicator — lights when the drive is reading data from, or writing data to, a diskette. Wait until this indicator turns off before you remove a diskette from the drive.

  • Hard-drive access indicator — lights when a hard drive or CD drive is reading data from, or writing data to, the drive.

  • Cover release button — releases the computer cover; located on back of the mini tower chassis and on the sides of the desktop chassis.


Back View of Your Computer

The following figure shows the connectors and indicators on the back of your computer for attaching external devices.

Back-Panel Connectors and Indicators

NOTE: See "Back-Panel Indicators" for a description of indicator codes and operations.

Connecting Devices

When you connect external devices to your computer's back panel, follow these guidelines:

  • Check the documentation that accompanied the device for specific installation and configuration instructions.

For example, you must connect most devices to a particular input/output (I/O) port or connector to operate properly. Also, external devices like a printer usually require you to load device drivers before they will work.

  • When connecting a Universal Serial Bus (USB) mouse or keyboard, ensure that you connect to one of the Port 1 USB connectors.

  • Always attach external devices while your computer is turned off. Then turn on the computer before turning on any external devices, unless the documentation for the device specifies otherwise.

NOTICE: When you disconnect external devices from the back of the computer, wait 5 seconds after turning off the computer before you reconnect any devices to avoid possible damage to the system board.

Serial Port Connectors

Default port designations: COM1 for serial port 1 and COM2 for serial port 2. You can reassign the serial port's designation in system setup if you add an expansion card containing a serial port using this designation.

If you set the system's serial ports to Auto in system setup and add an expansion card containing a serial port configured to a specific designation, the computer automatically maps (assigns) the integrated ports to the appropriate COM setting as necessary.

Before you add a card with a serial port, check the documentation that accompanied your software to ensure that the software can be mapped to the new COM port designation.

Parallel Port Connector

Used to connect printers. Default designation: LPT1.

NOTE: The integrated parallel port is automatically disabled if the system detects an installed expansion card containing a parallel port configured to the same address as specified in the Parallel Port option in system setup.

Microphone Jack

Used to attach a standard personal computer microphone. Connect the audio cable from the microphone to the microphone jack.

Line-Out/Speaker Jack

Used to attach computer speakers. This jack is amplified, so speakers with integrated amplifiers are not required. Connect the audio cable from the speakers to this jack.

Line-In Jack

Used to attach record/playback devices such as cassette players, CD players, and VCRs. Connect the line-out cable from any of these devices to the line- in jack.

PS/2 Mouse Connector

Attach the Personal System/2 (PS/2) mouse cable to the 6-pin mouse connector on the back panel. If your system uses Microsoft Windows, Dell installed the necessary mouse drivers on your hard drive.

NOTE: This connector is similar to the keyboard connector. Ensure that you correctly identify the mouse connector before you connect the device.
NOTE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.

PS/2 Keyboard Connector

Attach the PS/2 keyboard cable to the 6-pin keyboard connector on the back panel.

NOTE: This connector is similar to the mouse connector. Ensure that you correctly identify the keyboard connector before you connect the device.

USB Connectors

Used to attach USB-compliant devices such as keyboards, mice, printers, and computer speakers to your system.

NOTE: When connecting a USB mouse or keyboard, ensure that you connect to one of the Port 1 USB connectors.
NOTE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.
NOTICE: USB devices do not operate with Microsoft Windows NT.

NIC Connector

The network interface controller (NIC), which includes a Remote Wake Up feature, has the following indicators:

  • A yellow network activity indicator flashes when the system is transmitting or receiving network data. (A high volume of network traffic may make this indicator appear to be in a steady "on" state.)

  • A dual-colored network link integrity and speed indicator, which is green when a good connection exists between a 10-megabit per second (Mbps) network and the NIC, or is orange when a good connection exists between a 100-Mbps network and the NIC. When the orange or green indicator is off, the computer is not detecting a physical connection to the network.

NOTICE: Do not connect a modem cable to the network adapter. Voltage from telephone communications can damage the network adapter.
Network Cable Requirements

The NIC connector attaches an unshielded twisted pair (UTP) Ethernet cable to your system. Press one end of the UTP cable into the NIC connector until the cable snaps securely into place. Connect the other end to an RJ45 jack wall plate or to an RJ45 port on a UTP concentrator or hub, depending on your network configuration.

Dell recommends the use of Category 5 wiring and connectors for our customers' networks.

Video Connector

Used to attach a video graphics array (VGA)-compatible monitor to your system.


Inside Your Computer

The following figures show the mini tower and desktop chassis with their covers removed.

Inside the Mini Tower Chassis

NOTE: Before you remove the cover from the mini tower chassis, you must first slide the outer padlock ring to the left to unlock the cover release mechanism. See "Cover Release Mechanism (Mini Tower Chassis)."

Inside the Desktop Chassis

System Board Components

The following figure shows the system board and the location of its principal connectors and components.

System Board Components


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