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Installing System Board Options: Dell PowerEdge 2400 Systems Installation and
Troubleshooting Guide
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Installing System Board Options: Dell PowerEdge 2400
Systems Installation and Troubleshooting Guide
Overview Expansion Cards Adding Memory Upgrading
the Microprocessor or Installing a Secondary Microprocessor Activating the Integrated RAID
Controller Replacing the Battery
This section describes how to install the following options:
- Expansion cards
- Memory upgrades
- Microprocessor upgrades
- Integrated redundant arrays of independent disks (RAID) controller
This section also includes instructions for replacing the system
battery, if necessary.
Use Figure 1 to locate the system board
features.
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WARNING: Before you perform
the procedures in this section, you must turn off the computer and disconnect it from its
AC power source. For more information, see "Safety FirstFor You and Your Computer."
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Figure 1. System Board Features

1
|
Power input connector (POWER1) |
2
|
Power input connector (POWER2) |
3
|
Primary microprocessor (PROC_1) |
4 |
Secondary microprocessor (PROC_2) |
5
|
DIMM sockets (DIMM_A
[right]DIMM_D) |
6 |
Chassis intrusion switch connector
(unused) (INTRUS1) |
7
|
Parallel port connector (PARALLEL) |
8 |
Serial port connectors (2) (SERIAL1 and
SERIAL2) |
9
|
Keyboard and mouse connectors
(KYBD/MOUSE) |
| 10 |
Integrated RAID hardware key connector
(RAID_KEY) |
11 |
Universal Serial Bus (USB) connectors
(2) |
12 |
Network interface connector (ENET) |
13 |
Video connector (VGA) |
14 |
Fan connector (FAN3) |
15
|
Battery connector (BATTERY) |
16 |
PCI connectors (PCI1 [top] through
PCI6) |
17 |
ISA connector (ISA5) |
18
|
Dell Remote Assistant Card connector
(SVR_MGT) |
19 |
Configuration jumpers |
20 |
DIMM socket for optional RAID
controller (DIMM_RAID) |
21 |
Fan connectors (FAN1, FAN2) |
22 |
SCSI backplane board interface cable
connector (BACKPLANE) |
23 |
Ultra2/LVD SCSI connector (SCSI1) |
24 |
Chassis intrusion switch connector
(INTRUS2) |
25 |
Diskette-drive interface connector
(FLOPPY) |
26 |
Ultra/Narrow SCSI connector (SCSI2) |
27 |
Control panel interface cable connector
(PANEL) |
The system board contains five 64-bit 33-megahertz (MHz) Peripheral
Component Interconnect (PCI) expansion-card connectors (PCI1 through PCI5), one 32-bit
33-MHz PCI expansion card connector (PCI6), and one Industry-Standard Architecture
(ISA) expansion-card connector (ISA5) (see Figure 2).
Because ISA expansion-card connector shares an expansion slot with expansion-card
connector PCI5, you can install a maximum of six expansion cards.
Figure 2. Expansion-Card Connectors

1 |
PCI expansion-card connector PCI1 |
2 |
PCI expansion-card connector PCI2 |
3 |
PCI expansion-card connector PCI3 |
4 |
PCI expansion-card connector PCI4 |
5 |
ISA expansion-card connector ISA5 |
6 |
PCI expansion-card connector PCI5 |
7 |
PCI expansion-card connector PCI6 |
Choosing an Expansion Slot
Follow these guidelines when you add an expansion card:
- Install 64-bit PCI expansion cards in connectors PCI1 through PCI5.
- Install a Dell Remote Assistant Card (DRAC), version 2.0, in
connector PCI6.
- Install an ISA expansion card in connector ISA5.
- Install full-length expansion cards in PCI slots PCI3 through PCI6
and ISA slot ISA5.
Follow this general installation procedure.
NOTICE: You must use the Resource Configuration
Utility (RCU) when you add an ISA expansion card to your computer. Failure to do so may
cause resource conflicts between PCI devices (such as PCI expansion cards, the built-in
video controller, or the built-in small computer system interface [SCSI] host adapter).
See "Using the Resource Configuration Utility" in the User's Guide for
instructions.
- If you are installing an ISA expansion card, start the Resource
Configuration Utility, and add the new expansion card to the configuration information.
NOTICE: See "Protecting Against
Electrostatic Discharge."
- Remove the right-side computer
cover.
- Prepare the expansion card for installation.
See the documentation that came with the expansion card for information on configuring the
card, making internal connections, or otherwise customizing the card for the system.
- Select the expansion slot that you will install the new expansion card in.
- Open the plastic expansion-card latch and remove the expansion-slot filler bracket:
- Press and hold the plastic tab on the outside of the system chassis.
- Press the release tab on the latch inside the system chassis (see Figure
3).
- Open the expansion-card latch (see Figure 3) and remove the
filler bracket.
Figure 3. Installing an Expansion Card

1 |
Plastic card guide |
| 2 |
Expansion-card latch |
| 3 |
Release tab on expansion-card latch |
- To install the card, insert the card-edge connector firmly into the
expansion-card connector on the chassis.
- When the card is firmly seated in the connector and the card-mounting
bracket is aligned with the brackets on either side of it, close the expansion-card latch.
- If the expansion card is a full-length card, secure the inner end of
the card by closing the plastic latch on the card guide over the top edge of the card (see
Figure 3).
- Connect any cables that should be attached to the card.
See the documentation that came with the card for information about cable connections.
- Replace the right-side
computer cover, and then reconnect the computer and
peripherals to their AC power sources and turn them on.
If you installed an ISA expansion card, run the Resource
Configuration Utility and add the new expansion card to the configuration.
See "Using the Resource Configuration Utility" in the User's Guide for
instructions.
To remove an expansion card, perform the following steps.
NOTICE: See "Protecting Against
Electrostatic Discharge."
- Remove the right-side
computer cover.
Disconnect any cables connected to the card.
To release the expansion card bracket, press and hold the clip on the back of the system
while you press the release tab on the latch inside the system (see Figure
3), and then rotate the latch away from the expansion-card bracket.
If the expansion card is a full-length card, release the card's inner end by opening the
tab on the plastic card guide (see Figure 3).
Grasp the expansion card by its top corners, and carefully remove it from the
expansion-card connector.
If you are removing the card permanently, install a metal filler bracket over the empty
card-slot opening.
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NOTE: Installing a filler bracket
over an empty expansion slot is necessary to maintain Federal Communications Commission
(FCC) certification of the system. The brackets also keep dust and dirt out of the
computer and aid in proper cooling and airflow inside the computer. |
- Replace the right-side
computer cover, and then reconnect the computer
and peripherals to their AC power sources and turn them on.
If you are relocating or removing an ISA expansion card, run the Resource Configuration
Utility, and delete the expansion card from the configuration information.
See "Using the Resource Configuration Utility," in the User's Guide for
instructions.
The four dual in-line memory module (DIMM) sockets on the system board can accommodate
64 megabytes (MB) to 2 gigabytes (GB) of registered synchronous dynamic random-access
memory (SDRAM). The DIMM sockets are located near the back edge of the system board (see Figure 1).
Memory Upgrade Kits
You can upgrade system memory to 2 GB by installing four 512-MB DIMMs. You can purchase
memory upgrade kits of 64-, 128- 256-, and 512-MB registered DIMMs from Dell.
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NOTE: The DIMMs must be rated to run
at 133 MHz or faster. |
DIMM Installation Guidelines
Starting with the socket nearest to the system board's back edge, the DIMM sockets are
labeled "DIMM_A" through "DIMM_D" (see Figure
4). When you install DIMMs, follow these guidelines:
- Install a DIMM in socket DIMM_A before socket DIMM_B, socket DIMM_B
before socket DIMM_C, and so on.
- If you install different sizes of DIMMs, install them in order of
descending capacity, beginning with the highest-capacity DIMM in socket DIMM_A.
- You do not need to install DIMMs in pairs.
Figure 4. DIMM Sockets
Table 1 illustrates several sample memory configurations based on
these guidelines.
| |
DIMM Sockets |
| Total Desired Memory |
DIMM_A |
DIMM_B |
DIMM_C |
DIMM_D |
| 64 MB |
64 MB |
None |
None |
None |
| 128 MB |
64 MB |
64 MB |
None |
None |
| 128 MB |
128 MB |
None |
None |
None |
| 192 MB |
128 MB |
64 MB |
None |
None |
| 512 MB |
256 MB |
256 MB |
None |
None |
| 1 GB |
256 MB |
256 MB |
256 MB |
256 MB |
| 2 GB |
512 MB |
512 MB |
512 MB |
512 MB |
To perform a memory upgrade to the system board, perform the
following steps.
NOTICE: See "Protecting Against
Electrostatic Discharge."
- Remove the right-side computer cover.
- Remove the cooling shroud.
- Locate the DIMM sockets in which you will install or replace DIMMs.
Figure 1 shows the relative location of the DIMM sockets
on the system board. Figure 4 shows the labeling of the
DIMMs sockets.
- Install or replace
the DIMMs as necessary to reach the desired memory total.
- Replace the cooling
shroud and computer cover,
reconnect the system to the electrical outlet, and turn on the system.
After the system completes the power-on self-test (POST) routine, it runs a memory test.
The system detects that the new memory does not match the system configuration
information, which is stored in nonvolatile RAM (NVRAM). The monitor displays an error
message that ends with the following words:
Press <F1> to continue; <F2> to enter System Setup
- Press <F2> to enter the System Setup program, and check the System Memory
setting in the system data box on the System Setup screens. The system should have already
changed the value in the System Memory setting to reflect the newly
installed memory.
- If the System Memory value is incorrect, one or more of the DIMMs may
not be installed properly. Repeat steps 1 through 5 again, checking to make sure that the
DIMMs are firmly seated in their sockets.
- Run the Resource Configuration Utility. Then save the configuration and exit the
utility.
Running the Resource Configuration Utility and saving the configuration is recommended to
ensure that the system will recognize the newly installed DIMM(s). See "Using the
Resource Configuration Utility" in the User's Guide for instructions on
running the utility and saving the configuration.
- Run the system memory test in the Dell Diagnostics.
To install a DIMM, perform the following steps:
- Press down and outward on the ejectors on the DIMM socket, as shown in Figure 5, to
allow the DIMM to be inserted into the socket.
Figure 5. Installing a DIMM
1 |
DIMM socket ejectors (2) |
2 |
Alignment keys (2) |
- Align the DIMM's edge connector with the slot in the center of the DIMM socket, and
insert the DIMM in the socket (see step A in Figure 5).
The DIMM socket has two alignment keys that allow the DIMM to be installed in the socket
in only one way.
- Press down on the DIMM with your thumbs while pulling up on the ejectors with your index
fingers to lock the DIMM into the socket (see step B in Figure 5).
When the DIMM is properly seated in the socket, the ejectors on the DIMM socket should
align with the ejectors on the other sockets with DIMMs installed.
- Repeat steps 1 through 3 to install the remaining DIMMs.
- Continue with step 5 of "Performing a Memory Upgrade."
To remove a DIMM, press down and outward on the ejectors on each end of the socket
until the DIMM pops out of the socket (see Figure 6).
 |
NOTE: If you encounter difficulty in
moving the ejector nearest to the chassis wall, press down on the opposite ejector and
lift that end of the DIMM slightly to free the DIMM from its socket. |
Figure 6. Removing a DIMM
1 |
DIMM socket ejectors (2) |
The microprocessor is contained within a single-edge contact (SEC) cartridge and heat
sink assembly. The system board has two guide bracket assemblies, which hold the SEC
cartridge and heat sink assemblies. If your system has only one microprocessor, the
secondary guide bracket assembly connector must contain a terminator card.
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NOTE: The terminator card must be
rated to run at 133 MHz. |
If you are adding a microprocessor, the secondary microprocessor must have the same
operating frequency as the first. For example, if the system has a 450-MHz primary
microprocessor, your secondary microprocessor must also be a 450-MHz microprocessor.
NOTICE: If you are upgrading a system by installing a secondary microprocessor,
you must order an upgrade kit from Dell. The upgrade kit from Dell contains the correct
version of the microprocessor for use as a secondary microprocessor.
To remove a terminator card, perform the following steps.
NOTICE: See "Protecting Against
Electrostatic Discharge."
- Remove the right-side computer cover.
- Remove the cooling shroud.
- Slide the terminator card up and out of the guide bracket assembly (see Figure 7).
Figure 7. Removing a Terminator Card

1 |
Terminator card |
2 |
Tabs (2) |
3 |
Guide bracket assembly |
4 |
Socket |
Installing a Terminator Card
To install a terminator card, align the notch on the terminator card with the socket on
the guide bracket assembly and guide the card into the empty guide bracket assembly.
To remove the SEC cartridge and heat sink assembly, perform the following steps.
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CAUTION: The SEC cartridge and
heat sink assembly can get extremely hot during system operation. Be sure the assembly has
had sufficient time to cool before you touch it. |
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CAUTION: When handling the SEC
cartridge and heat sink assembly, take care to avoid sharp edges on the heat sink. |
NOTICE: See "Protecting Against
Electrostatic Discharge."
- Remove the right-side computer cover.
- Remove the cooling shroud.
- Pull the tab on one side of the guide bracket away from the end of the heat sink and
pull up slightly on the cartridge.
- Deflect the tab on the other end of the guide bracket to disengage the tab on the heat
sink, and then lift the cartridge and heat sink assembly away from the guide bracket
assembly (see Figure 8).
Figure 8. Removing an SEC Cartridge and Heat Sink

1 |
Retention pin (removed with shroud) |
2 |
SEC cartridge |
3 |
Heat sink |
4 |
Tabs (2) |
5 |
Guide bracket assembly |
6 |
Socket |
Replacing the SEC Cartridge and Heat Sink Assembly
To install the replacement SEC cartridge and heat sink assembly, perform the following
steps:
- Remove the terminator card or old SEC cartridge from the guide
bracket assembly.
- Slide the SEC cartridge into the guide bracket assembly, and firmly seat the assembly
until the tabs on the guide bracket assembly snap into place over the ends of the heat
sink (see Figure 9).
Figure 9. Installing an SEC Cartridge
and Heat Sink Assembly

1 |
Retention pin (installed with shroud) |
2 |
SEC cartridge |
3 |
Heat sink |
4 |
Tabs (2) |
5 |
Guide bracket assembly |
6 |
Socket |
- Replace the cooling shroud and computer cover.
To activate the integrated PowerEdge Expandable RAID Controller (PERC) 2/Si controller,
perform the following steps.
NOTICE: To avoid possible data loss, back up all data on the hard-disk drives
before changing the mode of operation of the integrated SCSI controller from SCSI to RAID.
NOTICE: See "Protecting
Against Electrostatic Discharge."
- Remove the right-side computer cover.
- Remove the cooling shroud.
- Press the ejectors on the RAID controller DIMM socket down and outward, as shown in Figure 5, to allow the DIMM to be inserted into the socket.
See Figure 1 for the location of the socket on the system board.
- Align the DIMM's edge connector with the slot in the center of the DIMM socket, and
insert the DIMM in the socket (see step A in Figure 5).
The DIMM socket has two alignment keys that allow the DIMM to be installed in the socket
in only one way.
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NOTE: The RAID controller DIMM must
be an unbuffered DIMM, rated to run at 100 MHz or faster. Do not substitute registered
DIMMs such as those used for system memory. |
- Press down on the DIMM with your thumbs while pulling up on the ejectors with your index
fingers to lock the DIMM into the socket (see step B in Figure 5).
- Install the RAID hardware key in its socket on the system board (see Figure
1).
Insert the hardware key into the socket and secure the key with the latches on each end of
the socket (see Figure 10).
Figure 10. Installing the RAID
Hardware Key

1 |
RAID hardware key |
2 |
Latches (2) |
3 |
Socket |
- Replace the cooling
shroud and computer cover,
and then reconnect the computer and peripherals to their AC power sources and turn them
on.
- Install the RAID software.
For details, refer to the RAID controller documentation.
The system battery maintains system configuration, date, and time information in a
special section of memory when you turn off the system. The operating life of the battery
ranges from 2 to 5 years, depending on how you use the system (for example, if you keep
the system on most of the time, the battery gets little use and thus lasts longer). You
may need to replace the battery if an incorrect time or date is displayed during the boot
routine along with the following or similar message:
Time-of-day not set -- please run SETUP program
Strike the F1 key to continue, F2 to run the setup utility
or
System CMOS checksum bad -- Run SETUP
Strike the F1 key to continue, F2 to run the setup utility
or
Invalid configuration information -- please run SETUP program
Strike the F1 key to continue, F2 to run the setup utility
To determine if the battery needs replacing, reenter the time and
date through the System Setup program. Turn off the system for a few hours, and then turn
it on again. Enter the System Setup program. If the date and time are not correct in the
System Setup program, replace the battery.
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NOTES: Some software may cause the
system time to speed up or slow down. If the system seems to operate normally except for
the time kept in the System Setup program, the problem may be caused by software rather
than by a defective battery. If the system is turned
off for long periods of time (for weeks or months), the NVRAM may lose its
system configuration information. This situation is not caused by a defective battery.
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You can operate the system without a battery; however, the system
configuration information maintained by the battery in NVRAM is erased each time you shut
down the computer. Therefore, you must reenter the system configuration information and
reset the options each time the system boots until you replace the battery.
The battery is a 3.0-volt (V), coin-cell CR2032-type battery. To
remove the battery, perform the following steps.
 |
CAUTION: There is a danger of a new battery exploding if
it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the
manufacturers instructions. |
- Enter the System Setup program and, if possible, make a printed copy
of the System Setup screens.
See "Using the System Setup Program" in the User's Guide for
instructions.
- Shut down the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
NOTICE: See "Protecting
Against Electrostatic Discharge."
- Remove the right-side computer cover.
Remove the cooling
shroud.
If necessary, remove the expansion
cards to gain access to the battery.
Remove the battery.
Pry the battery out of its socket with your fingers or with a blunt, nonconductive object
such as a plastic screwdriver.
Install the new battery with the side labeled "+" facing up
(see Figure 11).
Figure 11. Installing the Battery
- Reinstall the expansion cards
if you removed them in step 5.
- Replace the cooling
shroud and computer cover, and then reconnect the computer and peripherals to their
AC power sources and turn them on.
- Enter the System Setup program to confirm that the battery is
operating properly.
- Enter the correct time and date through the System Setup program's Time
and Date settings. Also reenter any system configuration information that is no
longer displayed on the System Setup screens, and then exit the System Setup program.
- Turn off the computer and peripherals, and leave them off for at
least an hour.
- After an hour, turn on the system and enter the System Setup program.
If the time and date are still incorrect, see "Getting Help"
for instructions on obtaining technical assistance.
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