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Installing System Board Options: Dell PowerEdge 6300 Installation and Troubleshooting Guide

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Installing System Board Options: Dell™ PowerEdge™ 6300 Installation and Troubleshooting Guide

Expansion Cards Adding Memory
Installing an Expansion Card Upgrading the Microprocessor or Installing Additional Microprocessors
Removing an Expansion Card Replacing the Battery

This section describes how to access the interior of your system and install the following options :

  • Peripheral Component Interconnect (PCI) expansion cards
  • Memory upgrades
  • Microprocessor upgrades

This section also includes instructions for replacing the system battery, if necessary.

Use Figure 1 to locate the system board features mentioned in this section and elsewhere.

WARNING: The power supplies in this computer system produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the computer cover and access any of the components inside the computer.
WARNING: This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system. For more information, refer to Safety First--For You and Your Computer.

Figure 1. System Board Features


Expansion Cards

The computer's seven expansion-card slots can accommodate a mix of 32-bit and 64-bit PCI cards. Figure 2 shows examples of the different types of expansion cards.

The system board contains seven PCI expansion-card connectors--four 64-bit slots and three 32-bit slots (see Figure 3). Connectors PCI1 through PCI3 support 32-bit PCI cards , and PCI4 through PCI7 support 32-bit and 64-bit PCI cards.

Figure 2. PCI Expansion Cards

Choosing an Expansion Slot

Follow these guidelines when adding an expansion card:

  • A Dell Remote Assistant Card, version 2.0, must be installed in PCI slot 3.
  • PCI video expansion cards should be installed in one of the three primary PCI slots (PCI1, PCI2, or PCI3).
  • All slots support full-length expansion cards.
  • If you are installing a SCSI host adapter card, consider the boot order of the system when selecting a PCI slot for the adapter. The System Setup program provides three options that the system uses to scan for installed boot devices. Refer to the system User's Guide for information about which option to choose to enable the proper boot sequence for the adapter.

Figure 3. Expansion-Card Connectors

sys-3.gif (3765 bytes)

Installing an Expansion Card

Follow this general installation procedure:

1. Turn off the system, including any attached peripherals, and disconnect the system from its AC power source.

2. Prepare the expansion card for installation, and open the PCI access door.

CAUTION: See Protecting Against Electrostatic Discharge.

See the documentation that came with the expansion card for information on configuring the card, making internal connections, or otherwise customizing the card for the system.

3. Select the expansion slot in which you will install the new expansion card.

4. Open the plastic expansion card clip and remove the expansion slot filler bracket:

  1. Press and hold the plastic tab on the outside of the system chassis (see
    Figure 4.

  2. Press the release tab on the latch inside the system chassis.

  3. Open the expansion card latch and remove the filler bracket.

Figure 4. Expansion Card Removal and Installation

5. Insert the card-edge connector firmly into the expansion-card connector on the chassis.

6. When the card is firmly seated in the connector and the card-mounting bracket is aligned with the brackets on either side of it, close the expansion card latch.

7. Connect any cables that should be attached to the card.

See the documentation that came with the card for information about cable connections.

8. Close the PCI access door, and then reconnect the computer and peripherals to their AC power sources and turn them on.


Removing an Expansion Card

Follow this procedure to remove an expansion card:

1. Turn off the system, including any attached peripherals, and disconnect the system from its AC power source.

2. Open the PCI access door.

CAUTION: See Protecting Against Electrostatic Discharge.

3. Disconnect any cables attached to the expansion card you want to remove.

Be sure to record the location of each cable before you disconnect it.

4. Press and hold the clip on the back of the system while pressing the release tab on the latch inside the system (see Figure 4); then rotate the latch away from the expansion card bracket.

5. Release the inner end of the expansion card by lifting the tab on the latch.

6. Grasp the expansion card by its top corners, and carefully remove it from the expansion card connector.

7. If you are removing the card permanently, install a metal filler bracket over the empty card-slot opening.

NOTE: Installing a filler bracket over an empty expansion slot is necessary to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the computer and aid in proper cooling and airflow inside the computer.

8. Replace the computer cover, and then reconnect the computer and peripherals to their AC power sources and turn them on.


Adding Memory

The 16 dual in-line memory module (DIMM) sockets on the memory board can accommodate 128 megabytes (MB) to 4 gigabytes (GB) of 32-, 128-, and 256-MB buffered extended-data out (EDO) DIMMs. Dell PowerEdge 6300 systems use 72-bit DIMMs in these 168-pin sockets.

Memory Upgrade Kits

The system is upgradable (up to 4 GB) by installing sets of four DIMMs at a time. DIMM sizes are 32-MB, 128-MB, and 256-MB buffered EDO DIMMs. The DIMMs should be rated at 50 or 60 nanoseconds (ns). Table 1 shows several sample memory configurations. Memory upgrade kits can be purchased from Dell as needed.

NOTE: If you mix 50- and 60-ns DIMMs, the system memory will run at 60 ns.

DIMM Installation Guidelines

The DIMM sockets are divided into four memory banks with each bank having four DIMM sockets. The DIMM sockets in each bank are labeled "DIMM A" through "DIMM D." The DIMM A and DIMM B sockets of each memory bank are positioned on one side of the module, and the DIMM C and DIMM D sockets of each bank are positioned on the opposite side (see Figure 5).

When installing DIMMs, follow these guidelines:

  • DIMMs must be installed in banks of four at a time.
  • Install DIMMs in bank 1 before bank 2, bank 2 before bank 3, and bank 3 before bank 4.
  • DIMM sizes cannot be mixed within a memory bank; a memory bank must have four DIMMs of the same size. However, memory banks can have different DIMM sizes from each other. For example, memory bank 1 can have four 32-MB DIMMs and memory bank 2 can have four 128-MB DIMMs.

Figure 5. Memory Module and DIMM Sockets

Table 1 illustrates the possible memory configurations for the DIMM memory board.

DIMM Configurations

 

  DIMMs Installed
Total Memory 32-MB 128-MB 256-MB
128 MB 4    
256 MB 8    
384 MB 12    
512 MB 16    
512 MB   4  
1024 MB   8  
1024 MB     4
1536 MB   12  
2048 MB   16  
2048 MB     8
3072 MB     12
4096 MB     16

Performing a Memory Upgrade

Use the following procedure to perform a memory upgrade to the system board:

1. Remove the computer cover.

See Removing the Computer Cover.

CAUTION: See Protecting Against Electrostatic Discharge.

2. Remove the support panel.

See Accessing the Microprocessors or Memory Module.

3. Remove the memory module.

Hold the module by the corners where the handles are and carefully pull the module out until the edge connectors are free from the system board connector.

NOTE: Be careful not to touch components or gold edge connectors on the module.

4. Place the memory module component-side up onto an antistatic surface.

5. Locate the DIMM sockets into which you will install or replace DIMMs.

Figure 5 shows the location of the DIMM sockets on the memory module.

6. Install or replace the DIMMs as necessary to reach the desired memory total.

Follow the instructions in Installing DIMMs or Removing DIMMs as appropriate.

7. Replace the memory module.

Hold the module by the corners with the DIMM sockets facing down. Ease the module into the correct slot guides until it is touching the system board connector. Press the module carefully but firmly into the system board connector and rotate the handles closed.

NOTE: Before closing the handles, make sure the memory module is aligned with the system board connector.

8. Replace the support panel.

9. Replace the computer cover, reconnect the computer and peripherals to their power sources, and turn them on.

CAUTION: Make sure the memory module is completely seated in the system board connector before applying power. Incomplete insertion can damage to the system board and memory module.

After the system completes the power-on self-test (POST) routine, it runs a memory test that displays the new memory total, which includes all newly installed memory.

NOTE: If the memory total is incorrect, turn off and disconnect the computer and peripherals from their power sources, remove the computer cover and memory module , and check all the installed DIMMs to make sure they are seated properly in their sockets. Then repeat steps 7 through 9.

The system detects that the new memory does not match the system configuration information, which is stored in nonvolatile random-access memory (NVRAM). The monitor displays an error message to that effect, ending with the following words:

Press <F2> to enter System Setup.

10. Press <F2> to enter the S ystem S etup program, and check the Extended Memory category in the Main menu of the system setup screens.

See Chapter 4, "Using the System Setup Program," in the Dell PowerEdge 6300 Systems User's Guide for more information.

The system should have already changed the value in the Extended Memory category to reflect the newly installed memory. Verify the new total.

NOTE: The value of extended m emory is given in kilobytes. To convert kilobytes to megabytes, divide the kilobyte total by 1024.

If the total is incorrect, one or more of the DIMMs may not be installed properly. Repeat this procedure, checking to make sure that the DIMMs are firmly seated in their sockets.

11. Enter the system configuration utility. Then save the configuration and exit the utility.

Running the system configuration utility and saving the configuration is required for the system to recognize the newly installed DIMMs. See Chapter 5, "Using the System Configuration Utility," in the system User's Guide for instructions on running the utility and saving the configuration.

12. Run the RAM Test Group in the Dell D iagnostics.

See Running the Dell Diagnostics for information.

Installing DIMMs

To install a DIMM, follow these steps:

1. Press the ejectors on the DIMM socket down and outward as shown in Figure 6 to allow the DIMM to be inserted in the socket.

2. Align the DIMM's edge connector with the slot in the center of the DIMM socket, and insert the DIMM in the socket.

The card-edge connector on the DIMM has two notches that allow the DIMM to be installed in the socket in only one way (see Figure 6 ).

Figure 6. Installing a DIMM

3. Press down on the two outer edges of the DIMM with your thumbs while pulling up on the ejectors with your index fingers to lock the DIMM into the socket.

When the DIMM is properly seated in the socket, the ejectors on the DIMM socket should align with the ejectors on the other sockets with DIMMs installed.

4. Continue with step 7 of Performing a Memory Upgrade.

Removing DIMMs

To remove a DIMM, press down and outward on the ejectors on each end of the socket until the DIMM pops out of the socket (see Figure 7).

Figure 7. Removing a DIMM


Upgrading the Microprocessor or Installing Additional Microprocessors

The microprocessor is contained within a single-edge contact (SEC) cartridge and heat sink assembly. The system board has four guide bracket assemblies which hold the SEC cartridge and heat sink assemblies. If your system has only one microprocessor, the unused guide bracket assembly connectors must contain terminator cartridges. If you are adding one or more micro­processors, they must have the same operating frequency as the first microprocessor. For example, if the system has a 400-MHz microprocessor, the additional microprocessors must also be 400-MHz microprocessors.

CAUTION: If you are adding microprocessors to your system, you must order an upgrade kit from Dell. The upgrade kit contains the correct version of microprocessor for your system.

Removing a Terminator Cartridge

Use the following procedure, which is illustrated in Figure 8, to remove a terminator cartridge from a guide bracket assembly:

1. Pull outward on the two bracket assembly release latches (see Figure 6 ) until they snap into place.

2. Grasp the terminator cartridge firmly, and pull straight up on the cartridge to remove it from the guide bracket assembly.

Moderate force may be required to disengage the cartridge from the connector on the system board.

Figure 8. Removing a Terminator Cartridge

Installing a Terminator Cartridge

Use the following procedure to install a terminator cartridge in a guide bracket assembly:

1. If you have not already done so, pull the two bracket assembly release latches outward to the unreleased position.

2. Align the notch on the terminator cartridge with the socket on the guide bracket assembly, and guide the cartridge into the empty guide bracket assembly.

3. Press the cartridge firmly into the connector.

4. Snap the bracket assembly latches into place to secure the cartridge.

Removing the SEC Cartridge and Heat Sink Assembly

Use the following procedure to remove the SEC cartridge and heat sink assembly.

WARNING: The SEC cartridge and heat sink assembly can get extremely hot during system operation. Be sure the assembly has had sufficient time to cool before you touch it
WARNING: When handling the SEC cartridge and heat sink assembly, take care to avoid sharp edges on the heat sink.

1. Pull outward on the two SEC cartridge release latches (see Figure 9) until they snap into place.

Figure 9. Removing an SEC Cartridge and Heat Sink

2. Grasp the SEC cartridge firmly, and pull straight up on the cartridge to remove it from the guide bracket assembly.

Moderate force may be required to disengage the SEC cartridge from the connector on the system board.

Replacing the SEC Cartridge and Heat Sink Assembly

Use the following procedure to install the replacement SEC cartridge and heat sink assembly:

1. Remove the terminator cartridge or old SEC cartridge from the guide bracket assembly.

Follow the instructions in Removing a Terminator Cartridge or Removing the SEC Cartridge and Heat Sink Assembly as appropriate.

2. Verify that the cartridge release latches on the guide bracket assembly are pulled out.

3. Slide the SEC cartridge into the guide bracket assembly and firmly seat the assembly (see Figure 10).

Figure 10. Installing an SEC Cartridge and Heat Sink Assembly

4. Snap the cartridge release latches back into place to secure the SEC cartridge.


Replacing the Battery

The system battery maintains system configuration, date, and time information in a special section of memory when the system is turned off.

The operating life of the battery ranges from 2 to 5 years, depending on how the system is used (for example, if the system is on most of the time, the battery gets little use and thus lasts longer). The battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as the following:

Time-of-day not set -- please run SETUP program   Strike the F1 key to continue, F2 to run the setup utility   or   System CMOS checksum bad -- Run SETUP   Strike the F1 key to continue, F2 to run the setup utility   or   Invalid configuration information -- please run SETUP program   Strike the F1 key to continue, F2 to run the setup utility

To determine if the battery needs replacing, reenter the time and date through the System Setup program. Turn off the system for a few hours, and then turn it on again. Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery.

note.gif (521 bytes) NOTES: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery. If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is not caused by a defective battery.

The system can be operated without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time the computer is turned off. Therefore, the system configuration information must be reentered and the options reset each time the system boots until the battery is replaced.

The battery is a 3.0-volt (V), coin-cell CR2032-type battery. To remove the battery, follow these steps.

 warn.gif (519 bytes) WARNING:There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

1. If possible, enter the System Setup program and make a printed copy of the System Setup screens.

See Chapter 4, "Using the System Setup Program," in the Dell PowerEdge 6300 Systems User's Guide for instructions.

2. Turn off the system, including any attached peripherals, and disconnect the system from its AC power source.

3. Remove the computer cover.

See Removing the Computer Cover.

CAUTION: See Protecting Against Electrostatic Discharge.

4. If an expansion card blocks your access to the battery, remove the expansion card.

See Removing an Expansion Card.

5. Remove the battery.

Pry the battery out of its socket with your fingers or with a blunt, nonconductive object such as a plastic screwdriver.

6. Install the new battery with the "+" side facing up (see Figure 11).

7. Reinstall the expansion card removed in step 4, if applicable.

8. Replace the computer cover, reconnect the computer and peripherals to their AC power sources, and turn on the system.

9. Enter the System Setup program to confirm that the battery is operating properly.

Enter the correct time and date through the System Setup program's Time and Date settings. Also reenter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

Figure 11. Installing the Battery

10. Turn the computer and peripherals off, and leave them off for at least an hour.

11. After an hour, turn on the system and enter the System Setup program. If the time and date are still incorrect, see Getting Help, for instructions on obtaining technical assistance.

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