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Installing Hard-Disk Drives: Dell PowerEdge 6300 Installation and Troubleshooting Guide

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Installing Hard-Disk Drives: Dell™ PowerEdge™ 6300 Installation and Troubleshooting Guide

Preparing SCSI Hard-Disk Drives for Installation Installing a Dell Host Adapter Card
Installing and Removing SCSI Hard-Disk Drives Configuring the Boot Device


This section describes how to install and configure small computer system interface (SCSI) hard-disk drives in the computer's internal hard-disk drive bays. Instructions are also included for upgrading the system by installing a Dell host adapter card .

The hard-disk drive bays provide space for up to six 1- or 1.6-inch hard-disk drives. (See Installing Drives in the External Bays, for information on installing SCSI CD-ROM drives and SCSI tape drives in the external drive bays.)

Figure 1 illustrates the hard-disk drive bays, the 1 x 6 hot-pluggable SCSI backplane board, and the Ultra2/low-voltage differential (LVD) SCSI cable. The Ultra2/LVD SCSI cable has two connectors:

  • The connector at one end attaches to the Ultra2/LVD SCSI host adapter connector labeled "PRIMARY SCSI-A" on the system board, or to an optional SCSI host adapter card such as the Dell PowerEdge Expandable redundant array of inexpensive disks (RAID) Controller host adapter card.
  • The connector at the other end of the cable attaches to the connector labeled "SCSI" on the SCSI backplane board.
Figure 1. Hard-Disk Drive Hardware

hdrive-1.gif (7802 bytes)

Preparing SCSI Hard-Disk Drives for Installation

SCSI hard-disk drives are supplied by Dell in special drive carriers that fit in the hard-disk drive bays.

note.gif (521 bytes) NOTES: For maximum performance, install Ultra2/LVD drives exclusively. Although you can install a mixture of Ultra2/LVD and Ultra hard-disk drives, they will operate at the slower Ultra transfer rate.

Dell recommends that you use only drives that Dell has tested and approved for use with the SCSI backplane board.

SCSI Hard-Disk Drive Configuration

The SCSI drive must be configured as follows:

  • Disable termination on the drive. The SCSI backplane board provides termination for the SCSI bus.
  • Set the SCSI ID on all drives to 0. All SCSI ID numbers for the drives are set by the SCSI backplane board, as shown in Figure 2.
  • Configure the drive so that the drive motor waits for a Start Unit command from the SCSI host adapter before spinning.
Figure 2. SCSI Backplane Board

hdrive-2.gif (3330 bytes)

Partitioning and Formatting SCSI Hard-Disk Drives

You may need to use different programs than those provided with the operating system to partition and format SCSI hard-disk drives. See Chapter 3, "Installing and Configuring SCSI Drivers," in the Dell PowerEdge 6300 Systems User's Guide for information and instructions.

Formatting High-Capacity SCSI Hard-Disk Drives

When formatting a high-capacity SCSI hard-disk drive, be sure to allow enough time for the formatting to complete. Long format times for these drives are normal. A 9-gigabyte (GB) hard-disk drive, for example, can take up to 2.5 hours to format.

CAUTION: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure.

Installing and Removing SCSI Hard-Disk Drives

The following subsections describe how to install and remove SCSI hard-disk drives the computer's hard-disk drive bays.

Hot-Pluggable SCSI Hard-Disk Drives

Dell PowerEdge 6300 systems with a PowerEdge Expandable RAID Controller host adapter card installed support hot-pluggable drive installation and removal . Before attempting to remove or install a drive while the system is running, see the documentation for the Dell PowerEdge Expandable RAID Controller to ensure that the SCSI host adapter is configured correctly to support hot-pluggable drive removal and insertion.

CAUTION: Hot-pluggable drive installation and removal is not supported for systems without a Dell PowerEdge Expandable RAID Controller host adapter card. Removing a drive in this situation will result in a loss of data.

Indicator Codes for Hot-Pluggable SCSI Hard-Disk Drives

If a Dell PowerEdge Expandable RAID Controller host adapter card is installed in the Dell PowerEdge 6300 system, three indicators on the hard-disk drive carrier provide information on the status of the SCSI hard-disk drive (see Figure 3).

Figure 3. Hard-Disk Drive Indicators

hdrive-3.gif (7164 bytes)

Table 1 lists the drive indicator patterns established by the SCSI backplane board firmware. Different patterns are displayed as drive events occur in the system. For example, in the event of a hard-disk drive failure, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.

NOTE: If you do not have a Dell PowerEdge Expandable RAID Controller host adapter card installed, you will see only the "drive online" and "drive bay empty" indicator patterns.
Table 1. SCSI Hard-Disk Drive Indicator Patterns 
Condition Indicator Pattern
Identify drive All three drive status indicators blink simultaneously.
Drive being prepared for removal The three drive status indicators flash sequentially.
Drive ready for insertion or removal All three drive status indicators are off.
Drive being prepared for operation The drive online indicator is on. The drive activity light may flash briefly.
Drive bay empty All three drive status indicators are off.
Drive predicted failure The drive online indicator is on. The drive failure indicator blinks on briefly each second.
Drive failed The drive online indicator turns off. The drive failure indicator blinks off briefly each second.
Drive rebuilding The drive online indicator blinks rapidly.
Drive online The drive online indicator is on.

Installing a SCSI Hard-Disk Drive

Install a SCSI hard-disk drive in an internal drive bay as follows:

1. If the system does not have a PowerEdge Expandable RAID Controller installed, shut down the system.

2. Unlock the hard-disk drive keylock on the front of the computer.

The keylock is located behind the door on the front panel.

3. Open the hard-disk drive carrier handle (see Figure 4).

Figure 4. Installing a SCSI Hard-Disk Drive Carrier

hdrive-4.gif (8636 bytes)

4. Align the edge of the carrier with the notches in the hard-disk drive bay key and insert the carrier into the drive bay (see Figure 4).

5. Close the drive carrier handle to lock the drive in place.

6. Lock the hard-disk drive keylock and close the external drive bay door.

7. Install any required SCSI device drivers.

See Chapter 3, "Installing and Configuring SCSI Drivers," in the Dell PowerEdge 6300 Systems User's Guide for information.

8. If the hard-disk drive is a new drive, run the SCSI Devices Test Group in the Dell Diagnostics.

See Running the Dell Diagnostics.

Removing a SCSI Hard-Disk Drive

Remove a SCSI hard-disk drive from an internal drive bay as follows:

1. If the system does not have a PowerEdge Expandable RAID Controller installed, shut down the system.

2. For systems with PowerEdge Expandable RAID Controllers, wait until the drive status indicators on the drive carrier signal that the drive may be removed safely.

If the drive has been online, the drive status indicators will flash sequentially as the drive is powered down.

When all indicators are turned off, the drive is ready for removal.

3. Unlock the hard-disk drive keylock on the front of the computer.

The keylock is located behind the door on the front panel.

4. Open the drive-carrier handle to release the carrier.

5. Slide the carrier toward you until it is free of the drive bay.


Installing a Dell Host Adapter Card

Follow these general guidelines when installing a Dell host adapter card. For specific instructions, refer to the documentation supplied with the host adapter card.

WARNING: Before installing the host adapter card, you must turn off the computer and disconnect it from its AC power source. For more information, refer to Safety First--For You and Your Computer.
CAUTION: See Protecting Against Electrostatic Discharge.

1. Unpack the host adapter card, and prepare it for installation.

Refer to the documentation accompanying the host adapter card.

2. Remove the computer cover.

See Removing the Computer Cover.

3. Detach the Ultra2/LVD SCSI cable from the SCSI host adapter connector labeled "PRIMARY SCSI-A" or "PRIMARY SCSI-B" on the system board.

4. Install the host adapter card in an available Peripheral Component Interconnect (PCI) expansion slot.

See Installing an Expansion Card.

If you are installing a SCSI host adapter card, consider the boot order of the system when selecting a PCI slot for the adapter. The System Setup program provides three options that the system uses to scan for installed boot devices. Refer to the system User's Guide for information about which option to choose to enable the proper boot sequence for the adapter.

5. Connect the SCSI cable to the host adapter card.

To identify the correct connector, refer to documentation for the host adapter card.

NOTE: If you will be attaching external SCSI devices using the external SCSI connection slots on the computer's back panel, follow steps 6 through 9.
Figure 5. Cable Configuration for a Dell Host Adapter Card

hdrive-5.gif (9511 bytes)

6. Connect the SCSI external access cable from the host adapter kit to the Ultra2/LVD SCSI host adapter connector (labeled "PRIMARY SCSI-A") on the system board.

See each device's documentation for information on cabling that device as part of a daisy chain.

7. Attach the other end of the SCSI external access cable to the computer's back panel.

If you are attaching multiple external SCSI devices, daisy-chain the devices to each other using the cables shipped with each device.

8. Replace the computer cover, and reconnect the computer and peripherals to their AC power sources.

9. Connect the external device(s) to AC power.

For each external device, plug the socket end of the power cable into the AC power receptacle on the back of the device. Plug the other end of the power cable into an AC power source.

10. Install any required SCSI device drivers.

See Chapter 3, "Installing and Configuring SCSI Drivers," in the Dell PowerEdge 6300 Systems User's Guide for information and instructions.

11. Test the SCSI devices.

Test a SCSI hard-disk drive by running the SCSI Devices Test Group in the Dell Diagnostics. See Running the Dell Diagnostics, for information.

To test a SCSI tape drive, also refer to the documentation for the tape drive software to perform a tape drive backup and verification test.


Configuring the Boot Device

If you plan to boot the system from a hard-disk drive, the drive must be attached to the primary (or boot) controller or SCSI host adapter card. The device that the system boots from is determined by the boot order specified in the System Setup program.

The System Setup program provides three options that the system uses to scan for installed boot devices. Refer to the system User's Guide for information about which option to choose to enable the proper boot sequence for the adapter.

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