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Installing Drives in the External Bays: Dell PowerEdge 6300 Installation and Troubleshooting Guide

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Installing Drives in the External Bays: Dell™ PowerEdge™ 6300 Installation and Troubleshooting Guide

Before You Begin Reorienting Drives in the External Drive Bays
Removing and Replacing Front-Panel Inserts Installing a Tape Drive That Uses a Controller Card
Connecting the Drive Connecting an External Tape Drive
Installing SCSI Devices in the External Bay

The external drive bays at the front of a Dell Power­Edge 6300 system hold up to three user-accessible, half-height 5.25-inch devices (typically CD-ROM or tape drives). A small computer system interface (SCSI) CD-ROM drive is standard in the first external drive bay, while two additional devices of your choice can be installed in the next two external drive bays. External SCSI devices are connected to the Ultra/Narrow SCSI controller on the system board. A fourth drive bay accommodates a standard 3.5-inch diskette drive, which is controlled by the diskette drive controller on the system board. See Figure 1 for a general view of the various drives, connector cables, and power cables in the external drive bays.

Figure 1. External Drive Bay Hardware

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Before You Begin

This section describes how to install the following options :

  • Drives that use the computer's integrated diskette drive controller
  • Drives that use the computer's integrated Ultra/Narrow SCSI controller
  • Tape drives that use a controller card
NOTE: If you are installing a SCSI hard-disk drive, see Installing Hard-Disk Drives.

To remove or install drives in the external bays, you must remove the computer covers and front bezel according to the instructions in Removing the Computer Cover.

WARNING: The power supplies in this computer system produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the computer cover and access any of the components inside the computer.
WARNING: This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system. For more information, refer to Safety First--For You and Your Computer.

To protect the inside of the computer from foreign particles, a plastic front-panel insert covers each empty external drive bay. Before you install a drive in an empty bay, you must first remove the front-panel insert.

Whenever you remove a drive, be sure to replace the front-panel insert over the empty bay.


Removing and Replacing Front-Panel Inserts

To remove the front-panel insert for a drive bay you intend to use, first remove the front bezel as instructed in Removing the Computer Cover. Then, facing the inside of the front bezel, press against the center of the insert with your thumbs until the insert bows sufficiently to loosen the tabs on the sides of the insert. Pull the insert out of the bezel.

To replace a front-panel insert, position the insert over the bay opening from the inside of the front bezel and carefully press the insert into place. A tab on each side of the insert snaps into a corresponding latch on the inside of the front bezel.


Connecting the Drive

This section describes the power input connectors and interface connectors on the backs of most drives.

Figure 2 shows the 4-pin power input connector, where you connect a DC power cable from the system power supply. The power connectors are keyed to avoid incorrect insertion; do not force two connectors together if they do not fit properly.

Figure 2. Power Input Connector

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A ribbon cable functions as the interface cable for most types of drives. The connector on the cable may be a header connector (see Figure 3) or a latching connector (Figure 4).

Figure 3. Header Interface Connector

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Figure 4. Latching Interface Connector

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Most interface connectors are keyed for correct insertion; that is, a notch or a raised tab on one connector matches a tab or a notch on the other connector. Keying ensures that the pin-1 wire in the cable (indicated by the colored strip along one edge of the cable) goes to the pin-1 ends of the connectors on both ends.

CAUTION: When connecting an interface cable, do not reverse the interface cable (do not place the colored strip away from pin 1 of the connector). Reversing the cable prevents the drive from operating and could damage the controller, the drive, or both.

DC Power Cables

Each drive in the external drive bays must connect to a 4-wire DC power cable from the system power supply. The connectors on these cables are labeled "P3," "P4," "P5," and "P6." Connectors P3, P4, and P5 are used for 5.25-inch devices, whereas connector P6 is used for the standard 3.5-inch diskette drive. Before connecting a drive to a power cable, refer to Figure 5 to identify the correct cable connector to use for a particular drive.

Figure 5. DC Power Cable Connectors

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NOTE: Unused power cables may be held in a retention clip just underneath the computer's top cover. The power cable connectors may be covered with protective plastic caps.

Installing SCSI Devices in the External Bays

SCSI devices in the external drive bays are controlled by the Ultra/Narrow SCSI controller on the system board.

SCSI Configuration Information

Although SCSI devices are installed essentially the same way as other devices, their configuration requirements are different. To configure SCSI devices installed in the external bays, follow the guidelines in the following subsections.

SCSI ID Numbers

Each device attached to the Ultra/Narrow SCSI host adapter must have a unique SCSI ID number from 0 to 7.

When SCSI devices are shipped from Dell, the default SCSI ID numbers are assigned as follows:

  • The on-board Ultra/Narrow SCSI host adapter is configured through the basic input/output system (BIOS) as SCSI ID 7.
  • A SCSI tape drive is configured as SCSI ID 6 (the default ID number for a tape drive).
  • A SCSI CD-ROM drive is usually configured as SCSI ID 5.
NOTE: There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number.

Device Termination

Dell provides a SCSI cable with an active terminator on the end of the cable. All SCSI devices attached to the cable must have termination disabled.

SCSI Cable

CAUTION: Dell recommends that you use only SCSI cables purchased from Dell. SCSI cables purchased elsewhere are not guaranteed to work reliably with Dell PowerEdge 6300 systems.

The 50-pin Ultra/Narrow SCSI cable has four connectors:

  • The connector at the end of the cable farthest away from the other three connectors attaches to the SCSI host adapter connector labeled "SECONDARY SCSI" on the system board.
  • The other connectors on the cable attach to SCSI devices in the three external drive bays.

Installing a SCSI Device

To install a SCSI device that uses the on-board Ultra/Narrow SCSI controller, follow these steps:

1. Prepare the drive for installation.

CAUTION: See Protecting Against Electrostatic Discharge.

Ground yourself by touching an unpainted metal surface on the back of the computer, unpack the drive, and compare the jumper and switch settings with those in the drive documentation. (See SCSI Configuration Information for information on setting the drive's SCSI ID number and enabling termination [if required].) Change any settings necessary for this system's configuration.

If the drive does not already have drive rails attached, attach a drive rail to each side of the drive. Orient the drive rails as shown in Figure 6. Secure each drive rail to the drive with a screw in each of the lower slotted screw holes on the drive rail.

2. Remove the front bezel and computer cover.

See Removing the Computer Cover.

3. Remove the metal insert from the drive bay that you will be using.

4. Slide the new drive into its bay until it snaps securely into place.

If necessary, you can adjust drive alignment by repositioning one or both rails.

Figure 6. Attaching Drive Rails

drives-6.gif (2605 bytes)

5. Slide the system board tray out to the service position.

See Accessing the Interior of Your System for instructions.

6. Connect a DC power cable and one of the connectors on the Ultra/Narrow SCSI cable to the back of the drive (see Figure 1).

If other installed drives are in the way, temporarily move them out of the way. Press in on the plastic drive rails at the front of the bay to disengage a drive, and then slide the drive slightly toward the front of the chassis.

Refer to DC Power Cables to determine the correct DC power cable connector to use for the drive. Plug the DC power cable connector into the 4-pin power input connector on the back of the drive.

Select the connector on the Ultra/Narrow SCSI cable that most easily reaches the new SCSI device, and press the interface cable connector firmly into the drive's interface connector.

If you moved other drives at the beginning of this step, snap them back into place.

7. Check all cable connections that may have been loosened during this procedure. Arrange cables so that they will not catch on the computer covers or block the airflow of the fans or cooling vents.

8. If a front-panel insert on the front bezel blocks the bay in which you installed the drive, remove the insert.

See Removing and Replacing Front-Panel Inserts.

9. Close the system board tray.

10. Replace the front bezel and computer cover.

11. Reconnect the computer and peripherals to their AC power sources, and turn them on.

12. Test the SCSI devices.

To test a SCSI tape drive, refer to the documentation for the tape drive software to perform a tape drive backup and verification test.


Reorienting Drives in the External Drive Bays

If you change the orientation of your computer (e.g., from an upright configuration to a rack configuration), you may wish to reorient the drives in the external drive bays so that the drives are still horizontal by performing the following steps:

1. Remove the front bezel and computer cover.

See Removing the Computer Cover.

2. Remove the front-panel inserts from the front bezel.

See Removing and Replacing Front-Panel Inserts.

3. Reposition the plastic frame surrounding the drive opening in the front bezel:

  1. Facing the inside of the front bezel, press against the center of the frame with your thumbs until the frame bows sufficiently to loosen the tabs on the sides of the insert. Pull the frame out of the bezel.

  2. Rotate the frame 90 degrees to match the new orientation of the drives.

  3. Replace the frame in the front bezel and carefully press it into place.

4. Reinstall the front-panel inserts to match the new drive orientation.

See Removing and Replacing Front-Panel Inserts.

5. Slide the system board tray out to the service position.

See Accessing the Interior of Your System for instructions.

6. Remove the external drives from the drive bays:

  1. Disconnect the DC power cable and the interface cable from the back of the drive. Be sure to record the power connector number and the location of the interface cable connector.
  2. Press inward (toward the center of drive) on the two drive-release tabs, and slide the drive out of the bay.
  3. If any of the drive bays are empty, remove the metal insert(s) covering the bay(s) and reinsert them in the proper orientation.

7. Reinstall the external drives to match the new system orientation:

  1. Slide each drive into the bay until it snaps securely into place.

  2. Reconnect the appropriate DC power cable and interface cable to each drive.

8. Close the system board tray.

9. Replace the front bezel and computer cover.


Installing a Tape Drive That Uses a Controller Card

Tape drives that require their own separate controller cards are shipped with the controller card and an interface cable. Install the drive in an external drive bay by performing the following steps:

1. Configure the controller card if necessary.

Refer to the documentation accompanying the tape drive and the card. If the card incorporates jumpers or switches that must be set to work with the system, verify or change the settings as necessary.

2. Remove the computer cover and front bezel.

See Removing the Computer Cover.

CAUTION: See Protecting Against Electrostatic Discharge.

3. Slide the new drive into its bay until it snaps securely into place.

If necessary, you can adjust drive alignment by repositioning one or both rails.

4. Install the controller card in an expansion slot.

See Installing an Expansion Card.

5. Connect a DC power cable to the tape drive.

If other installed drives are in the way, disengage them by pressing in on the plastic drive rails at the front of the bay, and slide them slightly toward the front of the chassis.

Refer to DC Power Cables to determine which DC power cable connector to use. Plug the DC power cable connector into the 4-pin power input connector on the back of the drive.

6. Attach the interface cable that came with the drive kit to the interface connector on the back of the drive.

7. Connect the interface cable to the controller connector on the controller card.

Refer to the controller card's documentation to identify the controller connector on the card.

8. If you moved other drives in step 5, snap them back into place.

9. Check all cable connections that may have been loosened during this procedure. Arrange cables so that they will not catch on the computer covers or block the airflow of the fans or cooling vents.

10. If a front-panel insert on the front bezel blocks the bay in which you installed the drive, remove the insert.

See Removing and Replacing Front-Panel Inserts.

11. Replace the front bezel and computer cover.

12. Reconnect the computer and peripherals to their AC power sources, and turn them on.

13. Perform a tape backup and verification test with the drive as instructed in the tape-drive software documentation that came with the drive.


Connecting an External Tape Drive

Complete the following procedure to connect a stand-alone tape drive that connects to the computer using a controller card and shielded interface/DC power cable:

1. Prepare the tape drive and controller card for installation.

CAUTION: See Protecting Against Electrostatic Discharge.

Ground yourself by touching an unpainted metal surface on the back of the computer. Unpack the tape drive and controller card, and configure them for the system according to the instructions in the documentation that came with the tape drive.

2. Remove the computer cover and front bezel.

See  Removing the Computer Cover.

3. Install the controller card in an expansion slot.

See Installing an Expansion Card.

4. Replace the front bezel and computer cover.

5. Connect the tape drive's interface/DC power cable to the external connector on the controller card; secure the connection by tightening the screws on the connector.

6. Reconnect the computer and peripherals to their power sources, and turn them on.

7. Perform a tape backup and verification test with the drive as instructed in the software documentation that came with the drive.

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