The system indicators and features are illustrated in Figure 3-1 through Figure 3-7. This section also describes each type of message and lists the possible causes and actions you can take to resolve any problems indicated by a message.
The system's bezel has an indictor that can represent system status when the bezel is installed (see Figure 3-1). The indicator identifies when the system is operating properly or when the system needs attention. The back-panel system status indicator functions the same as the bezel's status indicator. A blinking caution indicator identifies a problem with power supply, system or power-supply fans, system temperature, hard drives, or expansion cards.
Table 3-1 lists the system's status indicator codes.
No power is available to the system, or the system is not powered on.
On
Off
Blue
The system is operating normally.
Off
Blinking
Amber blinking
The system has detected an error and requires attention.
Blinking
Off
Blue blinking
The system is identifying itself.
NOTE: Systems management software causes the status
indicator to blink to identify a particular system. For more information, see the systems management software
documentation.
Additional indicators are located behind the bezel for system power and hard drives. The CD and diskette drives have green activity indicators. The front-panel LCD provides status information using an alphanumeric character display (see "LCD Status Messages"). See Figure 3-2 for the front-panel indicators and features.
Each hard-drive carrier has two indicators: a busy indicator and a status indicator (see Figure 3-4). The indicators provide information on the status of the respective hard drive. Table 3-2 lists the drive indicator codes.
Figure 3-4. Hard-Drive Indicators
Table 3-2 lists the drive indicator codes. Different codes display as drive events occur in the system. For example, in the event of a hard-drive failure, the "drive fail" code appears. After the drive is selected for removal, the "prepared for removal" code appears. After the replacement drive is installed, the "prepare for operation, drive online" code appears.
Each hot-pluggable power supply has three indicators that can provide information on power status, fault, and the presence of power (see Figure 3-5). Table 3-3 lists the power-supply indicator codes.
An indicator is located beside each PCI hot-pluggable expansion slot (see Figure 3-7). The indicators show through the back-panel vents. Table 3-5 lists the codes for these indicators.
Expansion-slot power is off. No action is required.
Green
Expansion-slot power is on. No action is required.
Green blinking fast
Expansion slot is being identified by an application program or driver. No action is required.
Amber blinking slow
Expansion card is faulty or improperly installed, causing a problem with power supply to the card.
Amber blinks twice, pauses, and then repeats the sequence
Expansion card of a slower operating speed was hot-plugged. If you are replacing an expansion card with a card of a slower operating speed, you must power down the system to install the replacement card.
The system's bezel indictor can signify when the system is operating correctly or when the system needs attention (see Figure 3-1). When the bezel indicator signifies an error condition, open the bezel to see further information provided by the LCD.
The LCD can display two lines of alphanumeric characters. The display codes are presented in two color combinations:
White characters on a blue background — Information only; no action is required.
Amber characters on a black background — The system needs attention.
Table 3-6 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the system event log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation found on the documentation CD that shipped with your system.
A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.
Check the SEL for details on the events.
E0119
DRAC TEMP
Remote access card is out of acceptable temperature range.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). If the problem persists, replace the remote access card (see "Expansion Cards").
E0119
TEMP AMBIENT
Ambient system temperature is out of acceptable range.
E0119
TEMP BP
Backplane board is out of acceptable temperature range.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). If the power supplies are operating normally, replace the SCSI backplane board (see "SCSI Backplanes").
E0119
TEMP CPU n
Specified microprocessor is out of acceptable temperature range.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). If the problem persists, ensure that the specified microprocessor's heat sink is properly installed (see "Microprocessors").
E0119
TEMP MEM n
Specified memory riser card is out of acceptable temperature range.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). If the problem persists, replace the memory riser card (see "Memory Riser Cards").
E0119
TEMP PBAY
Peripheral bay is out of acceptable temperature range.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies").
E0119
TEMP SYSTEM
I/O riser card or I/O board is out of acceptable temperature range.
Remote access card is out of acceptable voltage range; faulty or improperly installed power supply or remote access card.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). If the problem persists, ensure that the remote access card is properly installed. If the problem persists, replace the remote access card (see "Expansion Cards").
E0212
DRAC VOLT BATT
E0212
DRAC VOLT PCI
E0212
VOLT 3.3
System power supply is out of acceptable voltage range; faulty or improperly installed power supply.
Ensure that the power supplies are properly installed. If the problem persists, replace the power supply (see "Power Supplies").
E0212
VOLT 5
E0212
VOLT 12
E0212
VOLT BATT
Faulty battery or I/O riser card.
Replace the system battery (see "System Battery"). If the problem persists, replace the I/O riser card (see "I/O Riser Card).
E0212
VOLT BP 12
Backplane board is out of acceptable voltage range.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). If the problem persists, ensure that the power cables are securely connected to the backplane board. If the problem persists, replace the SCSI backplane (see "SCSI Backplanes").
E0212
VOLT BP 3.3
E0212
VOLT BP 5
E0212
VOLT CPU VRM
Microprocessor VRM voltage is out of acceptable range; faulty or improperly installed microprocessor VRM; faulty microprocessor board.
Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM (see "Microprocessors"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
E0212
VOLT NIC 1.8V
Integrated NIC voltage is out of acceptable range; faulty or improperly installed I/O riser card; faulty or improperly installed power supply.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). If the problem persists, replace the I/O riser card (see "I/O Riser Card").
E0212
VOLT NIC 2.5V
E0212
VOLT MEMORY n
Specified memory riser card is out of acceptable voltage range; faulty or improperly installed memory card; faulty or improperly installed power supply.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). If the problem persists, ensure that the memory riser card is properly installed. If the problem persists, replace the memory riser card (see "Memory Riser Cards").
E0212
VOLT PBAY 12
Peripheral bay is out of acceptable voltage range.
Ensure that the power supply fault indicator is not lit. If lit, replace the power supply (see "Power Supplies"). Ensure that the power cables are securely connected to the peripheral bay backplane board.
E0212
VOLT PBAY 3.3
E0212
VOLT PBAY 5
E0212
VOLT PLANAR REG
Microprocessor board is out of acceptable voltage range; faulty or improperly installed microprocessor board.
Specified microprocessor VRM is faulty, unsupported, or improperly installed.
Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM (see "Microprocessors"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
E0276
MISMATCH VRM n
E0280
MISSING VRM n
Specified microprocessor VRM is improperly installed or missing.
Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM (see "Microprocessors"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
E0319
PCI OVER CURRENT
Faulty or improperly installed expansion card or I/O board.
Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card(s) (see "Expansion Cards"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
E0412
RPM FAN n
Specified cooling fan is faulty, improperly installed, or missing.
Ensure that the cooling fans are properly installed. If the problem persists, replace the faulty fans (see "Removing a Cooling Fan").
E0780
MISSING CPU n
Microprocessor is not installed in the specified socket.
A microprocessor must be installed in socket 1. To identify microprocessor socket 1, see Figure 5-4. Install a microprocessor in the specified socket or remove the specified microprocessor's VRM (see "Microprocessors").
E07F0
CPU IERR
Faulty or improperly installed microprocessor, microprocessor board, or I/O board.
Specified microprocessor is out of acceptable temperature range and has halted operation.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). If the problem persists, ensure that the specified microprocessor's heat sink is properly installed (see "Microprocessors"). If the problem persists, replace the microprocessor.
E07F4
POST CACHE
Faulty or improperly installed microprocessor or microprocessor board.
Specified microprocessor is out of acceptable temperature range and is operating at a reduced speed, or frequency.
Ensure that the system cooling fans are operating properly. If not, replace the faulty fan (see "Removing a Cooling Fan"). If the problem persists, ensure that the specified microprocessor's heat sink is properly installed (see "Microprocessors"). If the problem persists, replace the microprocessor.
E0876
POWER PS n
No power is available from the specified power supply; specified power supply is improperly installed or faulty.
Ensure that the power cords are securely connected to the system. Ensure that the power supplies are properly installed. If the problem persists, replace the faulty power supply (see "Removing a Power Supply"). If the problem persists, replace the power distribution board (see "Power Supply Distribution Board").
E0880
INSUFFICIENT POWER
PS
Insufficient power is being supplied to the system; power supplies are improperly installed, faulty, or missing.
Ensure that the power supplies are properly installed. If the problem persists, replace the faulty power supply (see "Power Supplies"). If the problem persists, replace the power distribution board (see "Power Supply Distribution Board").
E08F4
AC LINE n
No power available through the specified power cord.
Ensure that all power cords are securely connected.
E0CB2
MEM MIRROR
Uncorrectable memory error was remapped to the mirrored memory bank.
Informational only.
E0CB2
MEM SPARE BANK
Correctable errors threshold was met in a memory bank, and errors are remapped to the spare bank.
E0CF1
MBE DIMM Bank n
Memory modules installed in the specified bank are not the same type and size; faulty memory module(s).
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see"Memory Modules").
E0CF1
POST MEM 64K
Parity failure in the first 64 KB of main memory.
Replace the specified memory modules (see"Memory Modules").
E0CF1
POST NO MEMORY
Main-memory refresh verification failure.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see"Memory Modules").
E0CF5
LOG DISABLE SBE
Multiple single-bit errors on a single memory module.
Faulty or improperly installed hard drive or RAID controller.
Ensure that the hard drives are properly installed. If the problem persists, replace the faulty hard drive (see "Hard Drives"). If the problem persists, replace the RAID controller (see "RAID Controller Card").
E0F04
POST CMOS
CMOS write/read failure; faulty or improperly installed I/O riser card, I/O board, or microprocessor board.
Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules (see "Memory Modules"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules (see "Memory Modules"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
E0F04
POST SHD TEST
Shutdown test failure.
E0F04
POST SIO
Super I/O chip failure; faulty I/O riser card.
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
E0F04
POST TIMER
Programmable interval timer test failure; faulty I/O board.
Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card (see "Expansion Cards"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
E0F0C
VID MATCH CPU n
Specified microprocessor is faulty, unsupported, improperly installed, or missing.
Ensure that the microprocessor is properly installed. If the problem persists, replace the microprocessor (see "Microprocessors").
E10F3
LOG DISABLE BIOS
BIOS disabled logging errors.
Check the SEL for details on the errors.
E13F2
IO CHANNEL CHECK
Faulty or improperly installed expansion card or I/O board.
Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card (see "Expansion Cards"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
E13F4
PCI PARITY
E13F5
PCI SYSTEM
E13F8
CPU BUS INIT
Faulty or improperly installed microprocessor, microprocessor board, or I/O board.
Ensure that the microprocessor is properly installed. If the problem persists, replace the microprocessor (see "Microprocessors"). If the problem persists, replace the microprocessor board (see "Microprocessor Board"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
E13F8
CPU BUS PARITY
Faulty microprocessor board.
E13F8
CPU MCKERR
Machine check error; faulty or improperly installed microprocessor or microprocessor board.
E13F8
HOST BUS
Faulty or improperly installed I/O board or microprocessor board.
E13F8
HOST TO PCI BUS
E13F8
MEM CONTROLLER
Faulty or improperly installed memory riser card or microprocessor board.
Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules (see "Memory Modules"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
E1580
MISSING MEM n
Specified memory riser card is faulty or improperly installed.
Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory riser cards (see "Memory Riser Cards").
Restart your system. If the problem persists, see your operating system documentation.
EFFF0
ESM ERROR
ESM firmware failure; faulty I/O riser card.
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
EFFF1
POST ERROR
BIOS error.
Update the BIOS firmware.
EFFF2
BP ERROR
Faulty or improperly installed backplane board; loose or improperly connected backplane board cables.
Ensure that the interface cables are securely connected to the backplane board. If the problem persists, replace the SCSI backplane (see "SCSI Backplane").
EFFF3
DRAC ERROR
Faulty or improperly installed remote access card.
Ensure that the remote access card is properly installed. If the problem persists, replace the remote access card (see "Expansion Cards").
When a single message appears on the LCD, locate the code in Table 3-6 and perform the suggested corrective action. The code on the LCD can often specify a very precise fault condition that is easily remedied. For example, if the code E0280 MISSING VRM 2 appears, you know that a microprocessor is installed in socket 2, but the VRM for that microprocessor is either improperly installed or missing.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might deduce that the problem is a failing power supply.
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD will display the fault; when the temperature returns to the acceptable range, the message is removed from the LCD display. For other faults, you must take some action to remove the message from the display:
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
Chassis intrusion — When you remove the cover, the system assumes that you are servicing the bad component; the LCD clears when you replace the cover.
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, and then connect the power cable and restart the system.
Any of these actions will remove fault messages and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:
The sensor returns to a normal state but fails again, resulting in a new SEL entry.
The system is reset and new error events are detected.
A failure is recorded from another source that maps to the same LCD message.
System messages appear on the console during POST to notify you of a possible problem with the system. If you are performing console redirection, system messages will appear on the console. Table 3-7 lists the system messages that can occur and the probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 3-7, check the
documentation for the application program that is running when the message appears
or the operating system's documentation for an explanation of the message and
recommended action.
Ensure that the diskette/CD drive subsystem, hard drives, and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the faulty hard drive (see "Hard Drives"). If the problem persists, replace the peripheral riser card (see "Peripheral Riser Card").
Alert! Redundant memory
disabled! Memory
configuration does not
support redundant memory
Alert! Unsupported memory
or incomplete sets in the
following bank(s):
Bank x
Memory modules installed are not the same type and size in all banks; faulty memory module(s).
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see "Memory Modules").
Amount of available memory
limited to 256 MB!
OS Install Mode is enabled in the System Setup program.
Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard; faulty I/O riser card.
Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
Check the interface cable connection to the peripheral riser card. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the peripheral riser card (see "Peripheral Riser Card").
Checking embedded server
management firmware
Embedded server management memory may be temporarily corrupted.
To clear the embedded server management memory, shut down the system, disconnect the power cords, wait approximately 30 seconds, reconnect the power cords, and then restart the system.
CPU population error!
Faulty, improperly installed, or unsupported microprocessor.
Ensure that the microprocessors are properly installed and that they have the same level 2 cache size. If the problem persists, replace the microprocessor (see "Microprocessors").
CPU VRM
Failure/missing/mismatch
detected
Faulty, unsupported, or missing VRM(s).
Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM (see "Microprocessors").
CPUs with different
level-3 cache sizes
detected
Microprocessors with different level 3 (L3) cache sizes are installed.
Ensure that all microprocessors have the same cache size and that they are properly installed (see "Microprocessors").
Data error
Faulty diskette, diskette drive, or hard drive.
Ensure that the diskette/CD drive subsystem, hard drives, and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the faulty hard drive (see "Hard Drives"). If the problem persists, replace the peripheral riser card (see "Peripheral Riser Card").
Decreasing available
memory
Faulty or improperly installed memory modules.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see "Memory Modules").
Diskette drive n seek
failure
Incorrect configuration settings in System Setup program.
Faulty or improperly installed diskette drive, or loose diskette/CD interface cable.
Ensure that the diskette/CD drive subsystem is properly installed. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives").
Ensure that the diskette/CD drive subsystem and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the peripheral riser card (see "Peripheral Riser Card").
Diskette write protected
Diskette write-protect feature enabled.
Move the write-protect tab on the diskette to disable the write-protect feature.
Drive not ready
Faulty or improperly inserted diskette.
Insert the diskette properly in the diskette drive, or replace the diskette.
Embedded server management
error
Embedded server management memory may be temporarily corrupted.
To clear the embedded server management memory, shut down the system, disconnect the power cords, wait approximately 30 seconds, reconnect the power cords, and then restart the system.
Embedded server management
is not present
Error: DRAC III
initialization failure
Faulty remote access card or I/O board.
Ensure that the remote access card is properly installed. If the problem persists, replace the remote access card (see "Expansion Cards").
Error: DRAC III cannot be
used with an add-in video
card, system halted
The system supports only the embedded video when using a remote access card.
Failed to copy memory
Banks 1 & 2 to Banks 3 & 4
in Mirror mode
Faulty or improperly installed memory modules.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see "Memory Modules").
Insufficient number of
power supplies detected,
system halted.
Insufficient power is being supplied to the system; specified power supply is improperly installed, faulty, or missing.
Ensure that the power supplies are properly installed. If the problem persists, replace the power supply (see "Power Supplies").
Invalid configuration
information - please run
SETUP program
Incorrect configuration settings in System Setup program; NVRAM_CLR jumper is installed; faulty system battery.
Check the System Setup configuration settings (see "Using the System Setup Program"). Remove the NVRAM_CLR jumper (see Figure 5-2 for jumper location). If the problem persists, replace the system battery (see "System Battery").
Invalid SCSI
Configuration; SCSI cable
not present on connector A
of the primary backplane
SCSI cable is loose, improperly connected, or faulty.
Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable. If the problem persists, replace the primary SCSI backplane (see "SCSI Backplanes").
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
Keyboard data line failure
Loose or improperly connected keyboard cable; dirty or faulty keyboard; faulty keyboard controller; faulty I/O riser card.
Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
Keyboard failure
Keyboard stuck key failure
Memory address line
failure at address, read
value expecting value
Faulty or improperly installed memory modules; faulty microprocessor board.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see "Memory Modules").
Memory double word logic
failure at address, read
value expecting value
Memory high address line
failure at start address
to end address
Memory high data line
failure at start address
to end address
Memory odd/even logic
failure at start address
to end address
Memory write/read failure
at address, read value
expecting value
Memory allocation error
Faulty application program.
Restart the application program.
Memory bank population
error!
Memory modules installed are not the same type and size in each bank; memory modules are not installed in decreasing size with the largest size of memory modules in bank 1; faulty memory module(s); memory modules are not installed sequentially.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially (see "Memory Module Installation Guidelines"). If the problem persists, replace the specified memory modules (see "Memory Modules").
Memory parity failure at
start address to end
address
Faulty or improperly installed memory modules.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules (see "Memory Modules").
Memory parity error at
address
Memory parity interrupt at
address
Memory tests terminated by
keystroke
POST memory test terminated by pressing the spacebar.
No action is required.
No boot device available
Faulty or missing diskette/CD drive subsystem, hard drive, or hard-drive subsystem.
Check the Integrated Devices configuration settings in the System Setup program (see "Using the System Setup Program"). Ensure that either SCSI Controller, Diskette Controller, or IDE CD-ROM Controller is enabled. If booting from a SCSI controller, ensure that the controller is properly connected. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the hard drive (see "Hard Drives").
Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem; no operating system on diskette or hard drive.
Use a bootable diskette. If the problem persists, replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the hard drive (see "Hard Drives").
Not a boot diskette
No operating system on diskette.
Use a bootable diskette.
PCI BIOS failed to install
Loose cables to expansion card(s); faulty or improperly installed expansion card.
Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, remove and reseat the expansion cards (see "Expansion Cards"). If the problem persists, replace the expansion card(s).
PCI bus error
Faulty or improperly installed expansion card; faulty I/O board.
Remove and reseat the expansion cards (see "Expansion Cards"). If the problem persists, replace the expansion card(s). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
Plug & Play Configuration
Error Embedded xxx
Error encountered in initializing PCI device; faulty I/O board.
Install the NVRAM_CLR jumper and reboot the system (see Figure 5-2 for jumper location). Check for a BIOS update. If the problem persists, remove and reseat the expansion cards (see "Expansion Cards"). If the problem persists, replace the expansion card(s). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
Plug & Play Configuration
Error PCI Slot n
Error encountered in initializing PCI adapter.
Primary backplane is not
present
SCSI cable is loose, improperly connected, or faulty.
Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Processor VID
mismatching/VRM missing or
failure detected
Faulty, unsupported, or missing VRM(s).
Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM (see "Microprocessors").
Read fault
Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem; faulty peripheral riser card.
Replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the hard drive (see "Hard Drives"). If the problem persists, replace the peripheral riser card (see "Peripheral Riser Card").
Requested sector not found
Reset failed
Improperly connected drive interface or power cable.
Ensure that the interface cable is securely connected between the diskette/CD interposer board and the peripheral riser card. Ensure that the interface and power cables are securely connected to the backplane board (see Figure 5-5 for backplane board connectors).
ROM bad checksum = address
Faulty or improperly installed expansion card.
Remove and reseat the expansion cards (see "Expansion Cards"). If the problem persists, replace the expansion card(s).
Secondary backplane is not
present
SCSI cable is loose, improperly connected, or faulty.
Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Sector not found
Faulty diskette, diskette/CD drive assembly, or hard drive.
Replace the diskette. Replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the hard drive (see "Hard Drives").
Seek error
Seek operation failed
Shutdown failure
Shutdown test failure.
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially (see "Memory Module Installation Guidelines"). If the problem persists, replace the specified memory modules (see "Memory Modules"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
System halted! Must power
down
Wrong password entered too many times.
Informational only.
Time-of-day clock stopped
Faulty battery or I/O riser card.
Replace the system battery (see "System Battery"). If the problem persists, replace the I/O riser card (see "I/O Riser Card").
Time-of-day not set -
please run SETUP program
Incorrect Time or Date settings; faulty system battery.
Faulty or improperly installed microprocessor; faulty microprocessor board.
Ensure that the microprocessors are properly installed. If the problem persists, replace the microprocessor (see "Microprocessors"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially (see "Memory Module Installation Guidelines"). If the problem persists, replace the specified memory modules (see "Memory Modules"). If the problem persists, replace the I/O riser card (see "I/O Riser Card").
Unsupported CPU
combination
Microprocessor(s) is not supported by the system.
Check for a BIOS update. If the problem persists, install a supported microprocessor combination (see "Microprocessors").
Unsupported CPU stepping
detected
Utility partition not
available
<F10> key was pressed during POST, but no utility partition exists on the boot hard drive.
Create a utility partition on the boot hard drive (see "Using the Dell OpenManage Server Assistant CD" in your User's Guide).
Verify that mouse and
keyboard are securely
attached to correct
connectors.
Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard.
Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard.
Warning! SCSI cable not
present on connector A or
connector B of the primary
backplane.
SCSI cables are loose, improperly connected, or faulty.
Check the SCSI cable connections. If problem persists, add or replace the SCSI cables.
Write fault
Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem.
Replace the diskette. Replace the diskette/CD drive subsystem (see "CD and Diskette Drives"). If the problem persists, replace the hard drive (see "Hard Drives").
When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem.
When a beep code is emitted, record it on a copy of the Diagnostics Checklist (located in "Getting Help" in the Installation and Troubleshooting Guide), and then look it up in Table 3-8. If you are unable to resolve the problem by looking up the meaning of the beep code, use system diagnostics to identify a more serious cause. If you are still unable to resolve the problem, see "Obtaining Technical Assistance."
NOTE: If the system boots without a keyboard, mouse, or monitor attached, the
system will not issue beep codes related to those peripherals.
Replace microprocessor 1 (see "Microprocessors"). If the problem persists, replace microprocessor 2.
1-1-3
CMOS write/read failure; faulty or improperly installed I/O riser card, I/O board, or microprocessor board
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
Remove and reseat the memory modules (see "Memory Modules"). If the problem persists, replace the specified memory modules. If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board"). If the problem persists, replace the microprocessor board (see "Microprocessor Board").
1-2-3
DMA page register write/read failure
1-3-1
Main-memory refresh verification failure
1-3-2
No memory installed
1-3-3
Chip or data line failure in the first 64 KB of main memory
1-3-4
Odd/even logic failure in the first 64 KB of main memory
1-4-1
Address line failure in the first 64 KB of main memory
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card").
3-3-1
CMOS failure
Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card (see "I/O Riser Card"). If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
3-3-2
System configuration check failure
3-3-3
Keyboard controller not detected
3-3-4
Video memory test failure
3-4-1
Screen initialization failure
3-4-2
Screen-retrace test failure
3-4-3
Video ROM search failure
4-2-1
No timer tick
4-2-2
Shutdown test failure
4-2-3
Gate A20 failure
4-2-4
Unexpected interrupt in protected mode
Ensure that all the expansion cards are properly seated, and then reboot the system.
4-3-1
Improperly installed or faulty memory modules
Remove and reseat the memory modules (see "Memory Modules"). If the problem persists, replace the memory modules. If the problem persists, replace the microprocessor board (see "Microprocessor Board").
Remove and reseat the memory modules (see "Memory Modules"). If the problem persists, replace the memory modules. If the problem persists, replace the I/O board (see "Expansion-Card Insulator and I/O Board").
A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message may warn you that you may lose all data on the diskette. Warning messages usually interrupt the procedure and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application program or the
operating system. See the documentation that accompanied the operating system or
application program.
When you run a test group or subtest in system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (located in "Getting Help" in the Installation and Troubleshooting Guide), and then follow the instructions in that section for obtaining technical assistance.
The optional systems management software generates alert messages for your system. For example, the software generates messages that appear in the SNMP trap log file. Alert messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
