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Removing and Replacing Parts: Dell PowerEdge 4400 Systems Service Manual

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Removing and Replacing Parts: Dell™ PowerEdge™ 4400 Systems Service Manual

bullet.gif Overview SCSI Hard-Disk Drives
Safety First—For You and Your Computer Preparing SCSI Hard-Disk Drives for Installation
Computer Cover SCSI Hard-Disk Drive Replacement
Front Bezel SCSI Backplane Board
Expansion-Card Door Configuring the Boot Device
Interior Support Panel Power Supplies
System Board Tray Power Cable Connections
Cooling Shroud Cooling Fans
Inside the Chassis Expansion Cards
Drives DIMMs
Front-Panel Inserts Microprocessor and Heat Sink
Drive Connections System Board Components
Externally-Accessible Drives Battery
SCSI Configuration Information System Board
Installing a SCSI Device That Uses a Controller Card Integrated RAID Controller

Overview

This section provides procedures for removing and replacing parts inside the computer. Before you start any of the procedures in this section, perform the following steps:

You need the following items to perform the procedures in this section:

  • Dell OpenManage Server Assistant CD and a blank, formatted 3.5-inch diskette; the CD contains the two following system user documents in HTML format:

    • Dell PowerEdge 4400 User's Guide


    • Dell PowerEdge 4400 Installation and Troubleshooting Guide

  • Key to the system keylock

  • #2 Phillips screwdriver

  • 1/4-inch nut driver, preferably with magnetic insert

Safety First—For You and Your Computer

The procedures in this guide require that you remove the cover and work inside the computer. While working inside the computer, do not attempt to service the computer except as explained in this guide and elsewhere in Dell documentation. Always follow the instructions closely.

Working inside the computer is safe—if you observe the following precautions.

WARNING: This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system. For more information, refer to "Safety First—For You and Your Computer."
warn.gif (1119 bytes) WARNING: The power supplies in your computer system may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the computer covers and access any of the components inside the computer.

WARNING FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT

Before starting to work on the computer, perform the following steps in the sequence listed:

  1. Turn off the computer and all peripherals (unless you are installing or removing a hard-disk drive or hot-plug expansion card).

  2. Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside the computer.

  3. While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.

  4. Disconnect the computer and peripherals from their power sources (unless you are installing or removing a hot-pluggable component such as a hard-disk drive or hot-plug expansion card). Also, disconnect any telephone or telecommunications lines from the computer.

    Doing so reduces the potential for personal injury or shock.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.

As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

  • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

  • When transporting a sensitive component, first place it in an antistatic container or packaging.

  • Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

The following notice may appear throughout this document to remind you of these precautions:

NOTICE: See "Protecting Against Electrostatic Discharge."

In addition, Dell recommends that you periodically review the safety instructions for this system.


Computer Cover

To troubleshoot problems inside the computer or add system options, you may need to remove the cover.

Using the Computer Cover Keylock

The computer cover provides a three-position keylock that allows the following access options to the system's interior (see Figure 1):

  • The latch position (denoted by the square icon) allows access to the expansion card compartment through the expansion card door.
  • The unlocked position (denoted by the open lock icon) enables the computer cover to be removed.
  • The locked position (denoted by the lock icon) locks both the computer cover and the expansion-card access door.

Removing the Computer Cover

WARNING: See "Safety First—For You and Your Computer" and observe the safety instructions.

To remove the computer cover, perform the following steps:

  1. Turn the keylock on the back edge of the computer to the unlocked position.

    If necessary, unlock the keylock using the system key (see Figure 1).

Figure 1. Removing the Computer Cover

inside-1.gif (39242 bytes)

1

Keylock

2

Computer cover
  1. If the system is installed in a rack, slide the system out of the rack.

  2. Slide the cover about 5 centimeters (2 inches) or so toward the back of the computer, and grasp the top of the cover at both ends.

  3. Lift the cover away from the chassis.

Replacing the Computer Cover

To replace a computer cover, perform the following steps:

  1. Check all cable connections, especially those that might have come loose during your work. Fold cables out of the way so that they do not catch on the computer cover.

  2. Check that no tools or parts (including screws) are left inside the computer.

  3. Make sure that the keylock on the cover is in the unlocked position.

  4. Fit the cover over the side rail at the bottom of the chassis, and slide it closed.

  5. If the system is installed in a rack, slide the system back into the rack.

  6. Secure the cover with the keylock.

Front Bezel

To replace drives in the external drive bays, you may need to remove the front bezel.

Removing the Front Bezel

To remove the front bezel of the computer, perform the following steps:

  1. Remove the computer cover.

  2. With your fingertips, gently pry loose the four tabs along the right edge of the bezel, and disengage the three clips on the opposite edge from the chassis (see Figure 2 ).

  3. Rotate the bezel to the left to disengage and remove it.

Figure 2. Removing the Front Bezel

1

Front bezel

2

Clips (3)

3

Tabs (4)

Replacing the Front Bezel

To replace the front bezel of the computer, perform the following steps:

  1. Align the three clips on the edge of the bezel and press the bezel into place until the four tabs on the opposite edge of the bezel snap into place.

  2. Reinstall the computer cover.

Expansion-Card Door

Your system provides an access door to the expansion card compartment (see Figure 3) for easy installation and removal of the expansion cards. To open the access door, the keylock must be in the latch position (designated by the square icon) or the unlocked position (designated by the open lock icon).

To open the expansion-card door, perform the following steps:

  1. Turn the keylock on the back edge of the computer cover to the latch position (denoted by the square icon).

    If necessary, unlock the keylock using the system key.

  2. If the system is installed in a rack, slide the system out of the rack.

  3. Slide the two door latches toward the centerline of the door, and open the door (see Figure 3).

Figure 3. Expansion-Card Door Removal

1

Keylock

2

Expansion-card access door

3

Door latches (2)

Interior Support Panel

To access the microprocessors or the memory module inside the computer, you must remove the interior support panel (see Figure 4). To remove the support panel, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. If the system is installed in a rack, slide the system out of the rack.

  2. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source.

  3. Remove the computer cover.


  4. Turn the two captive fasteners counter-clockwise (see Figure 4).

Figure 4. Interior Support Panel Removal

1

Captive fasteners (2)

2

Support panel
  1. Rotate the left side of the panel outward slightly.

  2. Lift the hinge side of the panel to clear the tabs from the hinge slots.

  3. Remove the panel.

System Board Tray

To access the small computer system interface (SCSI) backplane board or the power supply paralleling board (PSPB), you must open the system board tray to the service position (see Figure 5). To open the system board tray, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Remove the interior support panel.

  3. Release the tray latch at the lower-back corner of the tray (see Figure 5).

Figure 5. System Board Tray Extended

1

SCSI backplane board

2

System board tray

3

Tray latch
  1. Pull the tray open to the first slide position.

  2. To remove the tray completely, disconnect all cables connected to the system board. Pull the tray slightly outward (or upward if the system is mounted horizontally) and press the tray latch again, and then pull the tray out of the chassis.

Cooling Shroud

To access the microprocessors, you must remove the plastic cooling shroud adjacent to the microprocessors. To remove the cooling shroud, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Remove the support panel.

  3. Lift the cooling shroud directly away from the system chassis (see Figure 6).

Figure 6. Cooling Shroud Removal

1

Cooling shroud

Inside the Chassis

In Figure 7, the computer cover and interior support panel are removed to provide an interior view. Refer to this illustration to locate interior features and components discussed later in this guide.

The system board holds the computer's control circuitry and other electronic components. The SCSI backplane board connects the system's hard-disk drives to a SCSI host adapter on the system board or on an expansion card. Power cables leading from the PSPB supply power to the system board, SCSI backplane board, and externally accessible drives.

For non-SCSI drives such as the diskette drive, an interface cable connects each drive to an interface connector on the system board or on an expansion card. For SCSI devices, interface cables connect externally accessible SCSI devices and the SCSI backplane board to a SCSI host adapter either on the system board or on an expansion card. (For more information, see "Drives" and "SCSI Hard-Disk Drives.")

During an installation or troubleshooting procedure, you may be required to change a jumper or switch setting. For information on the system board jumpers, see "Jumpers, Switches, and Connectors."

Figure 7. Inside the System (Right-Side View)

1

Three-fan assembly

2

Two-fan assembly

3

System board

4

Tray latch

5

PCI insulator

6

Non-hot-plug PCI cover

7

Expansion card

8

Support panel

9

Hard-disk drive bays (6 or 8)

10

External drive bays

Drives

The external drive bays at the front of your system hold up to three user-accessible, half-height 5.25-inch devices (typically CD-ROM or tape drives). A SCSI CD-ROM drive is standard in the first external drive bay, while two additional devices of your choice can be installed in the next two external drive bays. SCSI devices in the external drive bays may be connected to the Ultra/Narrow or Ultra3 SCSI controller on the system board, or a SCSI controller on an expansion card. A fourth drive bay accommodates a standard 3.5-inch diskette drive, which is controlled by the diskette drive controller on the system board. See Figure 8 for a general view of the various drives, connector cables, and power cables in the external drive bays.

Figure 8. External Drive Bay Hardware

drives-1.gif (26316 bytes)

1

Diskette drive interface cable

2

Ultra/Narrow SCSI interface connector (SCSI1)
3 Diskette drive interface connector (FLOPPY)
4 Ultra/Narrow SCSI cable
5 SCSI CD-ROM drive
6 Diskette drive
7 Power cable

Front-Panel Inserts

To protect the inside of the computer from foreign particles, a plastic insert covers each empty external drive bay. Additionally, each empty external drive bay is covered by a metal insert to maintain the necessary electromagnetic interference (EMI) shielding for the chassis. Before you install a drive in an empty bay, you must first remove the plastic and metal inserts. Whenever you remove a drive, be sure to replace the metal insert on the chassis and then replace the plastic insert in the front bezel to cover the empty bay.

Removing a Plastic Insert

To remove the plastic insert for a drive bay that you intend to use, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the front bezel.

  2. Facing the inside of the front bezel, press against the center of the insert with your thumbs until the insert bows sufficiently to loosen the tabs on the sides of the insert.

  3. Pull the insert out of the bezel.

Removing a Metal Insert

To remove the metal insert from a drive bay, perform the following steps:

  1. Remove the front bezel.

  2. Use your thumb to press in the tab on the right edge of the metal insert to release the insert.

  3. Pivot the insert away from the chassis and disengage the tab on the insert's left edge.

Drive Connections

This section describes the interface cables and power cables used with the drives in your system.

Interface Cables

Most interface connectors are keyed for correct insertion; that is, a notch or a raised tab on one connector matches a tab or a notch on the other connector. Keying ensures that the pin-1 wire in the cable goes to the pin-1 ends of the connectors on both ends.

When you disconnect an interface cable, take care to grasp the cable connector, rather than the cable itself, to avoid stress on the cable.

DC Power Cables

Each drive in the external drive bays must connect to a four-wire DC power cable from the system power supply. The connectors on these cables are labeled "FD1," "FD2," "FD3," "FD4," and "FD5." Connectors FD1 through FD4 are used for 5.25-inch devices; connector FD5 is used for the 3.5-inch diskette drive.


Externally-Accessible Drives

To remove a 3.5-inch diskette drive or a 5.25-inch drive assembly from one of the externally accessible drive bays, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Disconnect the DC power cable and the interface cable from the back of the drive.

    Be sure to record the power connector number and the location of the interface cable connector.

  2. Press inward (toward the center of the drive) on the two drive-release tabs, and slide the drive out of the
    bay (see Figure 9).

Figure 9. Externally-Accessible 5.25-Inch Drive Removal

1

Release tab (2)

2

Drive
  1. Remove the drive-mounting rails from the drive (see Figure 10).

Figure 10. Drive Mounting Rail Removal

1

Screw (4)

2

Rail (2)

3

Release tab
  1. If the drive is a SCSI drive, record the setting of the SCSI address jumpers and SCSI bus termination jumper.

  2. If present, remove the 50-pin to 68-pin adapter from the SCSI connector on the back of the drive.

    Some drives use a 50-pin to 68-pin adapter between the SCSI cable and the drive connector. Check the back of the drive for an adapter. If present, remove it and retain it for use on the new drive.
NOTE: When you reinstall a SCSI drive, set the SCSI address jumpers and the SCSI bus termination jumpers to the settings you recorded.

Figure 11. 3.5-Inch Diskette Drive Removal

1

Release tab (2)

2

Diskette drive

To remove the 3.5-inch diskette drive, perform the following steps:

  1. Remove the computer cover.

  2. Remove the front bezel.

  3. Disconnect the DC power cable and the interface cable from the back of the diskette drive.

  4. Press inward (toward the center of the drive) on the two drive-release tabs, and slide the drive out of the bay (see Figure 11).

  5. Remove the six mounting screws securing the two rails to the drive (see Figure 12).

Figure 12. Drive Rail Removal

1

Screw (4)

2

Rail (2)
3
Release tab

SCSI Configuration Information

Although SCSI devices are installed essentially the same way as other devices, their configuration requirements are different. To configure SCSI devices installed in the external bays, follow the guidelines in the following subsections.

SCSI ID Numbers

Each device attached to the Ultra/Narrow SCSI host adapter must have a unique SCSI ID number from 0 to 7.

When SCSI devices are shipped from Dell, the default SCSI ID numbers are assigned as follows:

  • The integrated Ultra/Narrow SCSI host adapter is configured through the basic input/output system (BIOS) as SCSI ID 7.

  • A SCSI tape drive is configured as SCSI ID 6.

  • A SCSI CD-ROM drive is usually configured as SCSI ID 5.
NOTE: There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number.

Device Termination

SCSI logic requires that the two devices at opposite ends of the SCSI chain be terminated and that all devices in between be unterminated. The SCSI cable included in your system has an active terminator installed at the end of the cable. Therefore, you should disable the termination on all SCSI devices you attach to this cable.


Installing a SCSI Device That Uses a Controller Card

Tape drives, autoloaders, and other SCSI devices that require their own separate controller cards are shipped with the controller card and an interface cable.

To install the tape drive or other device in an external drive bay, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Configure the controller card if necessary.

    Refer to the documentation that came with the device and the card. If the card incorporates jumpers or switches that must be set to work with the system, verify or change the settings as necessary.

  2. Remove the computer cover and front bezel.

  3. Slide the new drive into its bay until it snaps securely into place.

    If necessary, you can adjust drive alignment by repositioning one or both rails.

  4. Install the controller card in an expansion slot.

  5. Slide the system board tray to its service position.

  6. If other installed drives interfere with access to the back of the tape drive, disengage them by pressing in on the plastic drive rails at the front of the bay, and slide them slightly toward the front of the chassis.

  7. Determine which DC power cable connector to use, and then plug the DC power cable connector into the 4-pin power input connector on the back of the drive.

  8. Attach the interface cable that came with the drive kit to the interface connector on the back of the drive.

  9. Connect the interface cable to the controller connector on the controller card.

    Refer to the controller card's documentation to identify the controller connector on the card.

  10. If you moved other drives in step 6, snap them back into place.

  11. Check all cable connections that may have been loosened during this procedure. Arrange cables so that they will not catch on the computer covers or block the airflow of the fans or cooling vents.

  12. Slide the system board tray back into the system chassis.

  13. If a front-panel insert on the front bezel blocks the bay in which you installed the drive, remove the insert.

  14. Replace the front bezel and computer cover.

  15. Reconnect the computer and peripherals to their AC power sources, and turn them on.

  16. Perform a tape backup and verification test with the drive as instructed in the tape-drive software documentation that came with the drive.

SCSI Hard-Disk Drives

WARNING: Before you install a new backplane board or host adapter card, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."

The hard-disk drive bays provide space for up to six 1.6-inch or eight 1-inch hard-disk drives. (See "Installing Drives in the External Bays" for information on installing SCSI CD-ROM drives and SCSI tape drives in the external drive bays.)

Figure 13 illustrates the hard-disk drive bays, the hot-plug SCSI backplane board, and the Ultra3 SCSI cable. The Ultra3 SCSI cable has two connectors:

  • The connector at one end attaches to the Ultra3 SCSI host adapter connector labeled "PRIMARY SCSI A" on the system board or to an optional SCSI host adapter card such as the Dell PERC 2.

  • The connector at the other end of the cable attaches to the connector labeled "SCSIA" on the SCSI backplane board.

Figure 13. Hard-Disk Drive Hardware

hddrive1.gif (26437 bytes)
1 SCSI hard-disk drive bays
2 System-board data cable connector

3

Ultra3 SCSI interface cable

4

Ultra3 SCSI interface cable connector (SCSIA)
5 SCSI backplane board

Preparing SCSI Hard-Disk Drives for Installation

NOTE: Dell recommends that you use only drives that Dell has tested and approved for use with the SCSI backplane board.

SCSI Hard-Disk Drive Configuration

The SCSI drives must be configured as follows:

  • Disable termination on the drives. The SCSI backplane board provides termination for the SCSI bus.

  • Set the SCSI ID on all drives to 0. All SCSI ID numbers for the drives are set by the SCSI backplane board (the rightmost drive is set to SCSI ID 0).

  • Configure the drives so that the drive motor waits for a Start Unit command from the SCSI host adapter before spinning.

Partitioning and Formatting SCSI Hard-Disk Drives

You may need to use different programs than those provided with the operating system to partition and format SCSI hard-disk drives. See "Installing and Configuring SCSI Drivers" in the User's Guide for information and instructions.

NOTICE: Do not turn off or reboot your system while the drive is being formatted. Turning off or rebooting your system while the drive is being formatted can cause a drive failure.

When you format a high-capacity SCSI hard-disk drive, be sure to allow enough time for the formatting to complete. Long formatting times for these drives are normal. A 9-gigabyte (GB) hard-disk drive, for example, can take up to 2.5 hours to format.


SCSI Hard-Disk Drive Replacement

SCSI hard-disk drives are supplied by Dell in special drive carriers that fit in the hard-disk drive bays. To install a SCSI hard-disk drive, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

NOTICE: Systems without an activated Dell PERC 3/Di integrated redundant array of independent disks (RAID) controller or a Dell PERC 2 host adapter card do not support hot plug drive installation.

  1. If the system does not have a RAID controller installed, shut down the system.

  2. Open the front bezel and unlock the hard-disk drive keylock (see Figure 14).

Figure 14. Installing a SCSI Hard-Disk Drive Carrier

hddrive-2.gif (39513 bytes)

1

Hard-disk drive keylock
2 Hard-disk drive carrier

3

Hard-disk drive carrier handle
  1. For systems with RAID controllers, power down the hard-disk drive bay. If a hard-disk drive is currently installed in the bay, wait until all three SCSI hard-disk drive indicators on the hard-disk drive carrier handle are turned off before proceeding.

  2. Open the drive carrier handle and slide the carrier toward you until it is free of the drive bay.

  3. Open the handle on the new hard-disk drive carrier.

  4. Align the edge of the carrier with the notches in the hard-disk drive bay keys and insert the carrier into the drive bay (see Figure 14).

  5. Close the drive carrier handle to lock the new drive carrier in place.

  6. Lock the hard-disk drive keylock (see Figure 14).

  7. Close the front bezel.

  8. Install any required SCSI device drivers.

    See "Installing and Configuring SCSI Drivers" in the User's Guide for information.

  9. For systems with RAID controllers, restore power to the drive bay.

SCSI Backplane Board

To replace a SCSI backplane board with an identical replacement or with a different backplane board, perform the following steps.

WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Unpack the SCSI backplane board upgrade kit.

  2. Remove the computer cover and front bezel.

NOTICE: You must remove all hard-disk drives to avoid damaging the SCSI backplane board when you remove it later in this procedure.

  1. Remove the hard-disk drives from the system.

  2. Slide the system board tray to its service position (see Figure 15).

  3. Disconnect the Ultra3 SCSI cable from the SCSI backplane board.

    To avoid damage to the cable, use the strain-relief loop to disconnect the cable.

  4. Disconnect the flat data cable from the locking connector on the backplane board.

  5. Disconnect the power cable labeled "HD-B/P" from the power connector labeled "POWER" on the backplane board by pressing the latch on the side of the connector.

  6. Disconnect the fan power cable from the power connector labeled "FAN" on the backplane board.

    To release the connector, press the latch on the side of the connector.

  7. Loosen the captive thumbscrew on the backplane board (see Figure 15).

  8. Slide the SCSI backplane board away from the chassis inner wall approximately 1 centimeter (cm) (a quarter inch), and then lift the board off of the L-shaped mounting tabs and away from the chassis (see Figure 15).

Figure 15. Removing a SCSI Backplane Board

1

Thumbscrew

2

SCSI backplane board
  1. Install the new backplane board:

    1. While holding the backplane board by its edges, position the board so that the tabs on the computer chassis wall fit through the corresponding slots in the backplane board.

    2. Slide the backplane board toward the bottom of the chassis.

    3. Secure the backplane board by tightening the captive thumbscrew.

Figure 16. Back of 1 x 8 or 1 x 6 SCSI Backplane Board

hddrive4.gif (10056 bytes)

1

Cooling fan power cable connector (FAN)

2

Power connector (POWER)
3 System-board data cable connector (PLANAR)
4 Ultra3 SCSI cable connector (SCSIA)
  1. Reconnect the fan power cable to the power connector labeled "FAN" on the backplane board.

  2. Connect the power cable labeled "HD-B/P" to the connector labeled "POWER" on the backplane board.

  3. Connect the 20-pin data cable leading from the system board to the connector labeled "PLANAR" on the backplane board (see Figure 16).

  4. Connect the Ultra3 SCSI cable leading from the connector labeled "SCSI2" on the system board to the connector labeled "SCSIA" on the backplane board.

  5. Slide the system board tray back into the system chassis.

    Does the new SCSI backplane board have a different number of drive bays?

    Yes. You must change the orientation of the two drive bay keys to match the new backplane. Go to step 17.
    No. Go to step 24.

  1. Turn the key in the keylock to lock the drive-locking flange (see Figure 17).

    With the flange in the locked position, you have easier access to the upper drive bay key.

Figure 17. Removing the Drive Bay Keys

hddrive5.gif (32956 bytes)

1

Screws (6)

2

Drive-locking flange
  1. To remove the upper drive bay key, remove the three screws.

  2. To remove the lower drive key, remove the three screws securing the key to the chassis.

  3. Unlock the drive-locking flange.

  4. Rotate each drive bay key so that the "6" or "8" stamped on the end of each key faces forward and matches the drive capacity of the new backplane (see Figure 18).

Figure 18. Reinstalling the Drive Bay Keys

hddrive6.gif (34647 bytes)

1

Key stamp

2

Lower drive bay key

3

Upper drive bay key
  1. Reinstall the lower drive key using the three screws.

  2. To reinstall the upper drive key, lock the drive-locking flange and reinstall the three screws through the flange cutouts.

  3. Replace the front bezel and computer cover.

  4. Reinstall the hard-disk drives in the computer.

NOTE: You can use only 1-inch hard-disk drives with an 8-bay backplane—you cannot use 1.6-inch hard-disk drives. (A 6-bay backplane can accommodate 1.6-inch or 1-inch drives.) If you install an 8-bay backplane, you need to convert the drive carriers to the 1-inch width by removing the spacer insert that fastens to each carrier adjacent to the carrier release handle.
  1. Reconnect the computer and peripherals to their AC power sources.


Configuring the Boot Device

If you plan to boot the system from a hard-disk drive, the drive must be attached to the primary (or boot) controller or SCSI host adapter card. You can select the primary controller using the System Setup program. See "Using the System Setup Program" in the User's Guide for instructions.


Power Supplies

Your system may contain two nonredundant power supplies or three redundant, hot-pluggable power supplies. The two indicators on the back of each power supply (see Figure 19) signal the power supply's current status. If the red (lower) failure indicator lights up while the system is operating, replace the power supply as described in the following subsection.

Removing and Replacing a Power Supply

To replace a power supply, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

NOTICE: A power supply is heavy. Support it with both hands when installing or removing it.

  1. Remove the power supply-bay close-out panel from the back of the system chassis if you are adding a power supply to an empty bay.

  2. To open the handle of the new power supply, press the handle release in the middle of the power supply handle toward the center of the power supply (see Figure 19).

Figure 19. Power Supply Features

1

Handle release

2

Indicators (power [green, upper indicator] and power supply failure [red, lower indicator])

3

Power receptacle

4

Power supply

5

Strain-relief clips (3)

6

Handle

Figure 20. Removing a Power Supply

1

Power supply

2

Handle

NOTICE: Do not use excessive force when sliding the power supply into the chassis.

  1. With the new power supply's handle in the open position, slide the power supply into the chassis to the point where the power supply initially stops.

  2. Rotate the power supply handle to the closed position.

    The handle acts as a lever to push the power supply into the proper position inside the chassis.

  3. With the power supply fully inserted into the chassis, close the handle completely so that the latch engages.
NOTE: The power supply will not function until the handle is closed.
  1. Connect the power cable to the power supply and route the cable through the strain-relief clips on the power supply handle.

  2. Plug the power cord into the electrical outlet.

Power Cable Connections

Table 1 lists the power cable connections on the PSPB.

Table 1. Power Cable Connectors on the PSPB

Connector

Cable Connection

PS1.PB1 and PS1.PB2 To the power connector on the first power supply
PS2.PB1 and PS2.PB2 To the power connector on the second power supply
PS3.PB1 and PS3.PB2 To the power connector on the third power supply
PWR1 To POWER1 connector on system board
PWR2 To POWER2 connector on system board
PWR3 To POWER3 connector on system board
FD To diskette drives and other devices in external drive bays
HD_B/P To POWER connector on SCSI backplane board

Cooling Fans

Five cooling fans are installed in the system chassis. Two fans are located on the front of the system board tray adjacent to the microprocessor(s), and three fans are mounted in a removable assembly adjacent to the hard-disk drive bays.

The three-fan assembly for the hard-disk drives is hot-pluggable; that is, you can remove the entire three-fan assembly and replace it with another three-fan assembly while the system is running. If you want to replace the individual fans in the assembly, you must turn off the system before removing the fan assembly to prevent system overheating while the individual fan is replaced.

On the two-fan assembly for the system board, you can hot-plug the individual fans, but only a single fan at a time. Because the fans in the two-fan assembly can be removed and replaced without removing the assembly from the system, you can replace either fan while the system is running.

NOTICE: You can only hot-plug the fans in the two-fan assembly one fan at a time. Removing more than a single fan from operation at one time can result in system overheating.

If you observe that one of the cooling fans is not operating or if the Dell Hardware Instrumentation Package (HIP) server-management application issues a fan-related error message, perform the following steps to troubleshoot the problem.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Check the fan power connections:
  • Check the fan power cable connection to the SCSI backplane board.

  • For the three-fan assembly for the hard-disk drives, remove the assembly and reinstall it, making sure that the electrical connector is fully seated.

Do the fans operate properly?

Yes. You have fixed the problem.

No. Replace the defective fan or fan assembly as described in the following subsections.

Replacing a Fan in the Two-Fan Assembly

To replace a defective cooling fan in the two-fan assembly, perform the following steps.

NOTICE: You can only hot-plug the fans in the two-fan assembly one fan at a time. Removing more than a single fan from operation at one time can result in system overheating. To maintain proper airflow within the system, do not remove the faulty fan until you are ready to replace it.

NOTE: You can perform the following procedure with the system turned on or off.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Identify the defective cooling fan in the assembly.

  3. Remove the faulty cooling fan from the fan assembly by releasing the fan retention tab on the assembly and sliding the fan out of the carrier (see Figure 22).

Figure 22. Removing a Cooling Fan in the Two-Fan Assembly

inside10.gif (26028 bytes)

1

System-board cooling fans (2)

2

Fan retention tabs (1 per fan)
  1. Insert the replacement cooling fan into the carrier.

    If the system power is on, the cooling fan should begin to operate.

  2. Replace the computer cover.

Replacing the Three-Fan Assembly

To replace the three-fan assembly for the hard-disk drives, perform the following steps.

NOTICE: You can hot-plug the three-fan assembly only if you immediately install a replacement assembly. Removing the three-fan assembly from a running system for any period of time beyond what is needed for immediate replacement can result in system overheating.

NOTE: You can perform the following procedure with the system turned on or off.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Lift up on the release latch on the back of the three-fan assembly and slide the assembly out of the system (see Figure 23).

Figure 23. Removing the Three-Fan Assembly

 

1

Fan assembly power connector

2

Cooling fans (3)

3

Release latch
  1. Slide the replacement assembly into the system, making sure that the fan assembly is fully seated.

    If the system power is on, the cooling fans should begin to operate.

    Do the fans operate properly?

    Yes. You have fixed the problem.
    No. Continue to the next question.

    Is at least one fan operating?

    Yes. Repeat steps 2 and 3 to replace the fan assembly.
    No. Continue to the next question.

    Is the fan cable connector broken?

    Yes. Replace the cable.
    No. Replace the SCSI backplane board.

Expansion Cards

The system board contains seven Peripheral Component Interconnect (PCI) expansion-card connectors (see Figure 24).

Figure 24. Expansion-Card Connectors

system-2.gif (9907 bytes)

1

64-bit, 66-MHz PCI expansion-card connectors PCI1 (top) and PCI2

2

64-bit, 33-MHz PCI expansion-card connectors PCI3 (top) through PCI6

3

32-bit PCI expansion-card connector PCI7

Hot-Plug Expansion Cards

If your computer uses the Novell® NetWare® 5.0 or Microsoft® Windows® 2000 (Release Candidate 2 or later versions) operating system, connectors PCI1 through PCI4 support hot plug replacement and addition of PCI expansion cards.

For systems using NetWare 5.0, the following minimum configuration is required to support hot-plug expansion cards:

  • Novell NetWare 5.0 symmetric multiprocessing (SMP) operating system with Support Pack 2A or later

  • The latest Dell system-bus driver, as provided on the Dell OpenManage Server Assistant CD

The following PCI expansion cards are supported:

  • Intel® EtherExpress™ PRO/10+ server adapter card

  • Intel EtherExpress PRO/100+ server adapter card

  • Intel EtherExpress PRO/100+ Dual Port server adapter card

  • Intel PRO/1000 server adapter card
NOTE: Other cards may be qualified for hot-plug operations by Dell in the future; contact Dell for current information.

NOTICE: If you attempt hot-plug addition or replacement of a unsupported card, the system may freeze or shut down unexpectedly.

Connectors PCI1 through PCI4 support hot-plug replacement of PCI expansion cards. Pairs of light-emitting diodes (LEDs) adjacent to each expansion slot display the expansion card connectors' current status. Table 2 lists the various codes for the hot-plug LED indicators

Table 2. Hot-Plug Indicator Patterns 
Green LED Amber LED Safe to Remove Expansion Card? Description
Off Off Yes Connector power is off
On Off No Connector power is on
Flash Off No Connector is being powered up or powered down
Off Flash slow Yes Power-up fault
On Flash fast No Identifying a slot by user application or device driver

 

Figure 25. Hot-Plug PCI Board Features

system-3.gif (45482 bytes)

1

Switch

2

Amber LED

3

Green LED

Choosing an Expansion Slot

Follow these guidelines when you add an expansion card:

  • Connectors PCI1 through PCI4 support hot plug replacement and addition of PCI expansion cards. (Verify that the expansion card supports hot-plug capability.)

  • Install 64-bit, 66-megahertz (MHz), 3 volt (V) PCI expansion cards in connectors PCI1 and PCI2. (You may also install 32-bit cards in these connectors.)

    NOTES: If connectors PCI1 and PCI2 are both empty and you hot-add a 66-MHz card, the card will operate at 33 MHz until you reboot the system.

    Installing a 33-MHz card in either connector will limit the bus speed of both connectors to 33 MHz.

    If PCI1 or PCI2 is occupied by a card running at 66-MHz and you hot-add a 33-MHz card in the empty 66-MHz slot, you must reset the system so that the 33-MHz expansion card is activated; both cards will then run at 33-MHz.

  • Install 64-bit, 33-MHz, 5-V PCI expansion cards in connectors PCI3 through PCI6. (You may also install 32-bit cards in these connectors.)

  • Install 32-bit, 33-MHz cards in connector PCI7.

    NOTE: If you install a Dell OpenManage Remote Assistant Card (DRAC), version 2.0, you must install this expansion card in connector PCI7.

Expansion Card Removal

To remove an expansion card, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Open the expansion-card door.

NOTICE: To avoid damage to the card or your computer, you must power down the expansion slot (expansion slots PCI1 through PCI4), or shut down the system (all other expansion slots) before you remove an expansion card.

  1. Remove power from the expansion slot by using one of the following methods:
  • If the expansion slot (slots PCI5 through PCI7) or the expansion card itself does not support hot-plug removal, or your computer's operating system does not support hot-plug PCI cards, shut down the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  • If your computer uses the NetWare 5.0 operating system, run ncmcon.nlm to place the affected slot in the off state.
NOTE: If all slots are reported with No in the Hot Plug column, press the <Esc> key to exit the ncmcon utility and ensure that dellsbd.nlm is loaded; then restart the utility by running the load ncmcon.nlm command.
  • If your computer uses the Windows 2000 operating system, press the switch next to the expansion slot to power down the expansion-card connector, or run the Unplug or Eject Hardware control applet from the status bar.

The green LED flash as the expansion-card connector is powered down. When both indicator lights adjacent to the expansion slot are off, the card may be safely removed.

  1. If you are removing a card from non-hot-plug connectors PCI5, PCI6, or PCI7, remove the plastic expansion slot cover by lifting the release tab (see Figure 26).

    Figure 26. Non-Hot Plug Expansion Slot Cover

    system14.gif (50286 bytes)

    1

    Release tab
    2 Non-hot plug expansion card cover


  2. Disconnect any cables attached to the expansion card you want to remove.

    Be sure to record the location of each cable before you disconnect it.

  3. The bracket on the expansion card is secured by a plastic latch (see Figure 27).

    Rotate the latch away from the expansion-card bracket to release the bracket (see Figure 27).

Figure 27. Expansion-Card Latches

system-4.gif (53725 bytes)

1

Plastic card guide
2 Expansion-card latch
3 Expansion card
  1. If the expansion card is a full-length card, release the card's inner end by opening the tab on the plastic card guide (see Figure 27).
caution.gif (709 bytes) CAUTION: Some expansion cards can become warm during system operation. Be sure that the card has had sufficient time to cool after the connector is powered down before you touch the card.
  1. Grasp the expansion card by its top corners, and carefully remove it from the expansion-card connector.

  2. If you are removing the card permanently, install a metal filler bracket over the empty card-slot opening.

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the computer and help to maintain proper cooling and airflow inside the computer.
  1. If you removed a card from non-hot-plug connectors PCI5, PCI6, or PCI7, reinstall the plastic expansion slot cover.

  2. Close the expansion-card door.

  3. If you shut down the system prior to installing the card, reconnect the computer and peripherals to electrical outlets, and turn them on.

Installing an Expansion Card

To install an expansion card, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Open the expansion-card door.

    NOTICE: You can only perform hot-plug replacement of an existing card with an identical replacement card.

    NOTICE: To avoid damage to the card or your computer, you must power down the expansion slot before you install an expansion card.

  2. Remove power from the expansion slot by using one of the following methods:
  • If the expansion slot (slots PCI5 through PCI7) or the expansion card itself does not support hot-plug removal, or your computer's operating system does not support hot-plug PCI cards, shut down the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  • If your computer uses the NetWare 5.0 operating system, run ncmcon.nlm to place the affected slot in the off state.

NOTE: If all slots are reported with No in the Hot Plug column, press the <Esc> key to exit the ncmcon utility and ensure that dellsbd.nlm is loaded; then restart the utility by running the load ncmcon.nlm command.
  • If your computer uses the Windows 2000 operating system, press the switch next to the expansion slot to power down the expansion-card connector, or run the Unplug or Eject Hardware control applet from the status bar.

The green LED will flash as the expansion-card connector is powered down. When both indicator lights adjacent to the expansion slot are off, the card may be safely removed.

  1. If you are installing a card in non-hot-plug connectors PCI5, PCI6, or PCI7, remove the plastic expansion slot cover by lifting the release tab (see Figure 26).

  2. If you are replacing an expansion card, remove the existing card by following steps 4 through 7 of "Expansion Card Removal."

  3. Prepare the expansion card for installation.

    See the documentation that came with the expansion card for information on configuring the card, making internal connections, or otherwise customizing the card for the system.

  4. To remove the expansion-slot filler bracket from an unoccupied expansion slot, rotate the latch away from the expansion-card bracket to release the bracket (see Figure 27).

  5. Insert the card-edge connector firmly into the expansion-card connector on the chassis.

  6. When the card is firmly seated in the connector and the card-mounting bracket is aligned with the brackets on either side of it, close the expansion-card latch.

  7. If the expansion card is a full-length card, secure the inner end of the card by closing the plastic latch on the card guide over the top edge of the card (see Figure 27).

  8. Connect any cables that should be attached to the card.

    See the documentation that came with the card for information about cable connections.

  9. If your computer uses the Windows 2000 operating system, press the PCI hot-plug switch again to restore power to the expansion slot.

    The green LED adjacent to the expansion slot will flash and then remain illuminated when power is restored.

  10. If you installed a card in non-hot-plug connectors PCI5, PCI6, or PCI7, reinstall the plastic expansion slot cover.

  11. Close the expansion card door.

    NOTES: If connectors PCI1 and PCI2 are both empty and you hot-add a 66-MHz card, the card will operate at 33 MHz until you reboot the system.

    Installing a 33-MHz card in either connector will limit the bus speed of both connectors to 33 MHz.

    If PCI1 or PCI2 is occupied by a card running at 66-MHz and you hot-add a 33-MHz card in the empty 66-MHz slot, you must reset the system so that the 33-MHz expansion card is activated; both cards will then run at 33-MHz.

  12. If your computer uses the NetWare 5.0 operating system, run the ncmcon.nlm utility to restore power to the expansion slot occupied by the new PCI expansion card.

  13. If your computer uses the NetWare 5.0 operating system, the replacement adapter card is not automatically bound when the slot is turned on, and you are using the Transmission Control Protocol/Internet Protocol (TCP/IP), enter the following command on the system console to reinitialize the system and bind the new card to the network:
  14. reinitialize system

  15. If you shut down the system prior to installing the card, reconnect the computer and peripherals to electrical outlets, and turn them on.

DIMMs

The eight dual in-line memory module (DIMM) sockets on the memory board (see Figure 28) can accommodate 128 megabytes (MB) to 2 gigabytes (GB) of dynamic random-access memory (DRAM), in 128-MB increments.

Memory Upgrade Kits

The system is upgradable to 2 GB by installing combinations of 64-, 128-, and 256-MB registered DIMMs. You can purchase memory upgrade kits from Dell as needed.

NOTE: The DIMMs must be rated to run at 133 megahertz (MHz) or faster.

DIMM Installation Guidelines

The DIMM sockets are arranged in two groups of four sockets each. Sockets DIMM_A, DIMM_C, DIMM_E, and DIMM_G are associated with the primary North Bridge circuit, while sockets DIMM_B, DIMM_D, DIMM_F, and DIMM_H are associated with the secondary North Bridge circuit (see Figure 28). You can improve system performance by distributing memory equally between these two groups of DIMMs. When you install DIMMs, follow these guidelines:

  • Install DIMMs in pairs, beginning with sockets DIMM_A and DIMM_B, then sockets DIMM_C and DIMM_D, and so on.
  • Both DIMMs in a pair must be the same size.
  • If you install different sizes of DIMMs, install them in order of descending capacity, beginning with the highest-capacity DIMMs in sockets DIMM_A and DIMM_B.

Figure 28. DIMM Sockets

system-5.gif (34559 bytes)

1

DIMM B

2

DIMM D

3

DIMM F

4

DIMM H

5

DIMM G

6

DIMM E

7

DIMM C

8

DIMM A

Table 3 illustrates several sample memory configurations based on these guidelines.

Table 3. Sample DIMM Configurations
  DIMM Sockets

Total Desired Memory

DIMM_A DIMM_B DIMM_C DIMM_D DIMM_E DIMM_F DIMM_G DIMM_H
128 MB 64 MB 64 MB None None None None None None
256 MB 128 MB 128 MB None None None None None None
384 MB 64 MB 64 MB 128 MB 128 MB None None None None
512 MB 256 MB 256 MB None None None None None None
768 MB 128 MB 128 MB 256 MB 256 MB None None None None
2 GB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB

Performing a Memory Upgrade

To perform a memory upgrade to the system board, perform the following steps.

WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from the electrical outlet. For more information, see "Safety First—For You and Your Computer."

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Shut down the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Remove the computer cover.

  3. Remove the interior support panel.

  4. Remove the cooling shroud.

  5. Locate the DIMM sockets in which you will install or replace DIMMs.

    Figure 33 shows the relative location of the DIMM sockets on the system board. Figure 28 shows the labeling of the DIMMs sockets.

  6. Install or replace the DIMMs as necessary to reach the desired memory total.

  7. Replace the cooling shroud, support panel, and computer cover, reconnect the system to the electrical outlet, and turn on the system.
    After the system completes the power-on self-test (POST) routine, it runs a memory test that displays the new memory total, which includes all newly installed memory.
NOTE: If the memory total is incorrect, turn off and disconnect the computer and peripherals from their AC power sources, remove the computer cover, and check all the installed DIMMs to make sure they are seated properly in their sockets. Then repeat step 6.

The system detects that the new memory does not match the system configuration information, which is stored in nonvolatile RAM (NVRAM). The monitor displays an error message that ends with the following words:

Press <F1> to continue; <F2> to enter System Setup

  1. Press <F2> to enter the System Setup program, and check the System Memory field on the System Setup screens. The system should have already changed the value in the System Memory field to reflect the newly installed memory. If the value is incorrect, one or more of the DIMMs may not be installed properly. Repeat steps 1 through 8, checking to make sure that the DIMMs are firmly seated in their sockets.

  2. Run the system memory test in the Dell Diagnostics.

Installing DIMMs

To install a DIMM, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Press down and outward on the ejectors on the DIMM socket, as shown in Figure 29, to allow the DIMM to be inserted into the socket.

Figure 29. Installing a DIMM

Sys-6.gif (17734 bytes)

1

DIMM socket ejectors (2)

2

Alignment keys (2)
  1. Align the DIMM's edge connector with the slot in the center of the DIMM socket, and insert the DIMM in the socket (see step A in Figure 29).

    The DIMM socket has two alignment keys that allow the DIMM to be installed in the socket in only one way.

  2. Press down on the DIMM with your thumbs while pulling up on the ejectors with your index fingers to lock the DIMM into the socket (see step B in Figure 29).

    When the DIMM is properly seated in the socket, the ejectors on the DIMM socket should align with the ejectors on the other sockets with DIMMs installed.

  3. Repeat steps 1 through 3 to install the remaining DIMMs.

  4. Continue with step 7 of "Performing a Memory Upgrade."

Removing DIMMs

To remove a DIMM, press down and outward on the ejectors on each end of the socket until the DIMM pops out of the socket (see Figure 30).

Figure 30. Removing a DIMM

system-9.gif (10688 bytes)

1

DIMM socket ejectors (2)

Microprocessor and Heat Sink

Each microprocessor is contained within a single-edge contact (SEC) cartridge and heat sink assembly. The system board has two guide bracket assemblies, which hold the SEC cartridge and heat sink assemblies. If your system has only one microprocessor, the secondary guide bracket assembly must contain a terminator card.

If you add a second microprocessor to the system, its maximum speed need not match that of the primary microprocessor, but the internal operating speed of the faster microprocessor will be reduced to match the speed of the slower microprocessor. For example, if a 667-MHz microprocessor is added to a system containing a 600-MHz primary microprocessor, both microprocessors will operate at an internal speed of 600 MHz.

NOTICE: If you are upgrading a system by installing a secondary microprocessor, you must order an upgrade kit from Dell. The upgrade kit from Dell contains the correct version of the microprocessor for use as a secondary microprocessor.

Removing a Terminator Card

To remove a terminator card, perform the following steps.

WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."
  1. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Remove the cooling shroud.

  3. Slide the terminator card up and out of the guide bracket assembly (see Figure 31).

Figure 31. Removing a Terminator Card

1

Tabs (2)

2

Guide bracket assembly

3

Terminator card

Installing a Terminator Card

NOTICE: You cannot use 100-MHz-only front-side bus (FSB) terminator cards from earlier PowerEdge systems in a PowerEdge 4400 system; you must use the new 133-MHz terminator card. However, you can use the new 133-MHz terminator card in older systems running at 100 MHz.

You can tell the difference between the 100-MHz and 133-MHz terminator cards by looking at them; while both use the same plastic housing, the internal board on the 133-MHz terminator cards is about half the size of the older terminator cards.

To install a terminator card, align the notch on the terminator card with the socket on the guide bracket assembly and guide the card into the empty guide bracket assembly.

Removing the SEC Cartridge and Heat Sink Assembly

To remove the SEC cartridge and heat sink assembly, perform the following steps.

WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from the electrical outlet. For more information, see "Safety First—For You and Your Computer."
caution.gif (709 bytes) CAUTION: The SEC cartridge and heat sink assembly can get extremely hot during system operation. Be sure the assembly has had sufficient time to cool before you touch it.
caution.gif (709 bytes) CAUTION: When handling the SEC cartridge and heat sink assembly, take care to avoid sharp edges on the heat sink.

NOTICE: Every slot must be occupied by either a microprocessor or a terminator card.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source.

  2. Remove the computer cover.

  3. Remove the support panel.

    NOTICE: If you need to remove the guide-bracket assembly, note that the plastic parts do not interlock as on older systems.

  4. Pull the tabs on each side of the guide bracket away from the ends of the cartridge, then lift the cartridge and heat sink assembly away from the guide bracket assembly (see Figure 32).

Figure 32.  Removing an SEC Cartridge and Heat Sink

1

Heat sink

2

SEC cartridge

3

Tabs (2)

4

Guide-bracket assembly

Replacing the SEC Cartridge and Heat Sink Assembly

To install a replacement SEC cartridge and heat sink assembly, perform the following steps:

  1. Remove the terminator card or old SEC cartridge from the guide-bracket assembly.

  2. Slide the SEC cartridge into the guide bracket assembly, and firmly seat the assembly until the tabs on the guide bracket assembly snap into place over the ends of the cartridge.

  3. Replace the cooling shroud and computer cover.

System Board Components

Figure 33. System Board Features

system-1.gif (47601 bytes)

1

Ultra/Narrow SCSI connector (SCSI1)

2

Ultra3 SCSI connector (SCSI2)

3

Battery connector for optional RAID controller (RAID_BTRY)

4

Ultra3 SCSI connector (SCSI3)

5

Primary microprocessor (PROC_1)

6

Secondary microprocessor (PROC_2)

7

Chassis intrusion switch connector (INTRUS1)

8

Configuration jumpers
9 Integrated RAID hardware key connector (RAID_KEY)

10

Mouse (top) and keyboard (bottom) connectors

11

USB connectors (2)

12

Network interface connector (NIC)

13

Parallel port connector (PARALLEL)
14 Hot-plug PCI indicator board connector (PCI_LED)

15

Serial port connectors (2)

16

Video connector (VGA)

17

DIMM sockets (DIMM_A –DIMM_H)

18

PCI connectors (PCI1 [top] through PCI7)

19

Dell Remote Assistant Card connector (SVR_MGT)

20

Battery connector (BTRY)

21

DIMM socket for optional RAID controller (RAID_DIMM)

22

SCSI backplane board interface cable connector (BACKPLANE)

23

Diskette-drive interface connector (FLOPPY)

24

Power input connector (POWER2)

25

Chassis intrusion switch connector (INTRUS2)

26

Power input connector (POWER1)

27

Power input connector (POWER3)

28

Fan connector (FANS)

Battery

The system battery maintains system configuration, date, and time information in a special section of memory when you turn off the system. The operating life of the battery ranges from 2 to 5 years, depending on how you use the system (for example, if you keep the system on most of the time, the battery gets little use and thus lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine along with one of the following or similar messages:

Time-of-day not set -- please run SETUP program
Strike the F1 key to continue, F2 to run the setup utility

or

System CMOS checksum bad -- Run SETUP
Strike the F1 key to continue, F2 to run the setup utility

or

Invalid configuration information -- please run SETUP program
Strike the F1 key to continue, F2 to run the setup utility

To determine if the battery needs replacing, reenter the time and date through the System Setup program. Turn off and disconnect the system from the electrical outlet for a few hours, and then reconnect and turn the system on again. Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery.

NOTES: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.

If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is not caused by a defective battery.

You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you shut down the computer. Therefore, you must reenter the system configuration information and reset the options each time the system boots until you replace the battery.

The battery is a 3.0-volt (V), coin-cell CR2032-type battery. To remove the battery, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from the electrical outlet. For more information, see "Safety First—For You and Your Computer."
caution.gif (709 bytes) CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Replacing the Battery

  1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens.

    See "Using the System Setup Program" in the User's Guide for instructions.

  2. Shut down the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Remove the computer cover.

  4. Remove the interior support panel.

  5. Remove the cooling shroud.

  6. Remove the non-hot-plug PCI cover.

  7. Remove all expansion cards.

  8. Remove the PCI insulator.

    To remove the PCI insulator, release the two latches on the insulator along the inner wall of the system tray, and then lift the PCI insulator from the system.

  9. Remove the battery.

    Pry the battery out of its socket with your fingers or with a blunt, nonconductive object such as a plastic screwdriver.

  10. Install the new battery with the side labeled "+" facing up (see Figure 34).

Figure 34. Installing the Battery

system-11.gif (7318 bytes)
  1. Reinstall the PCI insulator.

  2. Reinstall the expansion cards.

  3. Replace the non-hot-plug PCI cover.

  4. Replace the cooling shroud, interior support panel, and computer cover, and then reconnect the computer and peripherals to their AC power sources and turn them on.

  5. Enter the System Setup program to confirm that the battery is operating properly.

  6. Enter the correct time and date through the System Setup program's Time and Date settings. Also reenter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

  7. To test the newly-installed battery, turn off and disconnect the system from the electrical outlet for at least an hour.

  8. After an hour, plug in and turn on the system and enter the System Setup program. If the time and date are still incorrect, replace the system board.

System Board

The system board assembly consists of the system board and a mounting tray.  The system board is held to the mounting tray with screws and mounting clips.

To remove the system board assembly, perform the following steps:

  1. Run the Resource Configuration Utility (RCU) to record interrupt setting information.

    See your system User's Manual for more information.

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Remove the computer cover.

  4. Remove the interior support panel.

  5. Remove the non-hot plug expansion card cover.

  6. Remove the cooling shroud.

  7. Remove all external peripheral cables from their connectors at the back of the computer.

  8. Record the locations and disconnect all internal cables attached to the system board.

  9. Record the slot number and remove any expansion card internal cables, and then remove all expansion cards.

  10. Release the tray latch at the lower-back corner of the tray (see Figure 5).
  1. Pull the tray open to the first slide position. 

  2. To remove the tray completely, pull the tray slightly outward (or upward if the system is mounted horizontally) and press the tray latch again, and pull the tray out of the chassis.

  3. Remove the PCI insulator.

    To remove the PCI insulator, release the two latches on the insulator along the inner wall of the system tray, and then lift the PCI insulator from the system.

  4. Remove any system board components you are migrating to the new system board.

  5. Loosen the thumbscrew securing the system board to the tray (see Figure 35).

Figure 35. System Board Removal

1

Thumbscrew

2

System board

3

System board tray
  1. Slide the system board to the left as shown in Figure 35 (toward the inner expansion card guide brackets) about 12 mm (0.5 inch) to clear the chassis hooks, and remove the system board.

Before installing the replacement system board, install any components you removed from the old system board onto the replacement board.  To retain the same system configuration and appropriate resource sharing, install the expansion cards in the same slots they occupied on the old system board. Verify that the jumper settings on the new system board are correct.


Integrated RAID Controller

To activate the integrated PowerEdge Expandable RAID Controller (PERC) 3/Di, follow these steps.

NOTICE: You will lose existing data on hard-disk drives attached to the integrated Adaptec AIC-7899 SCSI controller after you activate the integrated PERC 3/Di and configure the hard-disk drives as RAID.

  1. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source.
    WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Remove the computer cover.

  2. Remove the interior support panel.

  3. Remove the cooling shroud.

  4. If the RAID DIMM and RAID battery are already installed, disconnect the RAID battery cable and remove the RAID battery.

  5. Press the ejectors on the RAID DIMM socket down and outward, as shown in Figure 29, to allow the DIMM to be inserted into the socket.

    See Figure 33 for the location of the socket on the system board.
NOTE: The RAID controller DIMM must be an unbuffered DIMM, rated to run at 100 MHz or faster. Do not substitute registered DIMMs such as those used for system memory.
  1. Align the RAID DIMM's edge connector with the slot in the center of the DIMM socket, and insert the DIMM in the socket (see step A in Figure 29).

    The DIMM socket has two alignment keys that allow the DIMM to be installed in the socket in only one way.

  2. Press down on the DIMM with your thumbs while pulling up on the ejectors with your index fingers to lock the DIMM into the socket (see step B in Figure 29).

  3. Install the RAID hardware key (see Figure 33 for the location of the socket on the system board).

    Insert the hardware key into the socket and secure the key with the latches on each end of the socket (see
    Figure 36). The key is designed so that you can only insert it one way and is labeled "PE4400."

Figure 36. Installing the RAID Hardware Key

system12.gif (7305 bytes)

1

RAID hardware key

2

Latches (2)

3

Socket
  1. Install the RAID battery on the side of the external drive bay compartment in the system chassis, adjacent to the two cooling fans (see Figure 37).

    Fit the two hooks along the upper edge of the battery into the slot near the top of the drive bay, then snap the other edge of the battery into place so the battery lies flat on the drive bay.

Figure 37. Installing the RAID Battery

1

RAID battery

2

Hooks (2)
  1. Thread the battery cable through the clip attached to the side of the chassis (see Figure 38).

Figure 38. Threading the Battery Cable Through the Clip

1

Clip

2

Battery cable
3 RAID battery


  1. Connect the battery cable to the RAID battery connector (RAID_BTRY) on the system board (see Figure 33).

  2. Replace the cooling shroud and
  3. computer cover; reconnect the computer and peripherals to their AC power sources and turn them on.

  4. Install the RAID software.

    For details, refer to the RAID controller documentation.

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