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Installing Hard-Disk Drives: Dell PowerEdge 4400 Systems Installation and Troubleshooting Guide

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Installing Hard-Disk Drives: Dell™ PowerEdge™ 4400 Systems Installation and Troubleshooting Guide

Overview Installing a Dell PowerEdge Expandable RAID Controller Host Adapter Card
Preparing SCSI Hard-Disk Drives for Installation Installing a SCSI Backplane Board
Installing and Removing SCSI Hard-Disk Drives Configuring the Boot Device

Overview

This section describes how to install and configure small computer system interface (SCSI) hard-disk drives in the computer's internal hard-disk drive bays. Instructions are also included for upgrading the system by installing a different SCSI backplane board or a Dell PowerEdge Expandable RAID Controller (PERC) host adapter card.

The hard-disk drive bays provide space for up to six 1.6-inch or eight 1-inch hard-disk drives. (See "Installing Drives in the External Bays" for information on installing SCSI CD-ROM drives and SCSI tape drives in the external drive bays.)

Figure 1 illustrates the hard-disk drive bays, the hot-plug SCSI backplane board, and the Ultra160/m SCSI cable. The Ultra160/m SCSI cable has two connectors:

  • The connector at one end attaches to the Ultra160/m SCSI host adapter connector labeled "SCSI2" on the system board or to an optional SCSI host adapter card such as the Dell PERC 2.
  • The connector at the other end of the cable attaches to the connector labeled "SCSIA" on the SCSI backplane board.

Figure 1. Hard-Disk Drive Hardware

hddrive1.gif (25054 bytes)
1 SCSI hard-disk drive bays
2 System-board data cable connector (BACKPLANE)

3

Ultra160/m SCSI interface cable

4

Ultra160/m SCSI interface cable connector (SCSIA)
5 SCSI backplane board

Preparing SCSI Hard-Disk Drives for Installation

NOTE: Dell recommends that you use only drives that Dell has tested and approved for use with the SCSI backplane board.

SCSI Hard-Disk Drive Configuration

The SCSI drives must be configured as follows:

  • Disable termination on the drives. The SCSI backplane board provides termination for the SCSI bus.
  • Set the SCSI ID on all drives to 0. All SCSI ID numbers for the drives are set by the SCSI backplane board (the rightmost drive is set to SCSI ID 0).
  • Configure the drives so that the drive motor waits for a Start Unit command from the SCSI host adapter before spinning.

Partitioning and Formatting SCSI Hard-Disk Drives

You may need to use different programs than those provided with the operating system to partition and format SCSI hard-disk drives. See "Installing and Configuring SCSI Drivers" in the User's Guide for information and instructions.

NOTICE: To prevent a drive failure, do not turn off or reboot your system while the drive is being formatted.

When you format a high-capacity SCSI hard-disk drive, be sure to allow enough time for the formatting to complete. Long formatting times for these drives are normal. A 9-gigabyte (GB) hard-disk drive, for example, can take up to 2.5 hours to format.


Installing and Removing SCSI Hard-Disk Drives

SCSI hard-disk drives are supplied by Dell in special drive carriers that fit in the hard-disk drive bays.

Installing a SCSI Hard-Disk Drive

To install a SCSI hard-disk drive, perform the following steps.

NOTICE: Systems without a Dell PERC 3/Di integrated redundant arrays of independent disks (RAID) controller or Dell PERC 2 host adapter card do not support hot plug drive installation.

  1. If the system does not have a RAID controller installed, shut down the system.

  2. Open the front bezel and unlock the hard-disk drive bays (see Figure 2).

  3. For systems with RAID controllers, power down the hard-disk drive bay and wait until the SCSI hard-disk drive indicator codes on the drive carrier signal that the drive may be removed safely.

    When all indicators are turned off, the drive is ready for removal.

  4. Open the hard-disk drive carrier handle.

  5. Align the edge of the carrier with the notch in the hard-disk drive bay key and insert the carrier into the drive bay (see Figure 2).

Figure 2. Installing a SCSI Hard-Disk Drive Carrier

hddrive-2.gif (39513 bytes)

1

Hard-disk drive keylock
2 Hard-disk drive carrier

3

Hard-disk drive carrier handle
  1. Close the drive carrier handle to lock the drive in place.

  2. Lock the hard-disk drive bays using the keylock.

  3. Close the front bezel.

  4. Install any required SCSI device drivers.

    See "Installing and Configuring SCSI Drivers" in the User's Guide for information.

  5. If the hard-disk drive is a new drive, run the Dell Diagnostics to test the new drive.

Removing a SCSI Hard-Disk Drive

To remove a SCSI hard-disk drive, perform the following steps.

NOTICE: Systems without a Dell PERC 3/Di RAID controller or Dell PERC 2 RAID host adapter card do not support hot plug drive removal.

  1. If the system does not have a RAID controller installed, shut down the system.

  2. Open the front bezel.

  3. For systems with RAID controllers, power down the hard-disk drive bay and wait until the SCSI hard-disk drive indicator codes on the drive carrier signal that the drive may be removed safely.

    When all indicators are turned off, the drive is ready for removal.

  4. Open the drive carrier handle to release the carrier.

  5. Slide the carrier toward you until it is free of the drive bay.

  6. Close the front bezel.

Installing a Dell PowerEdge Expandable RAID Controller Host Adapter Card

Follow these general guidelines when you install a Dell host adapter card. For specific instructions, refer to the documentation supplied with the PERC host adapter card.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Unpack the host adapter card and prepare it for installation.
Refer to the documentation accompanying the host adapter card.
WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."
  1. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source.
  1. Remove the computer cover.

  2. Install the host adapter card.

  3. Detach the Ultra160/m SCSI interface cable from the primary SCSI host-adapter connector on the system board (see Figure 1 in "Installing System Options" for the location of the SCSI host adapter connector).

  4. Connect the end of the Ultra160/m SCSI interface cable to the connector on the host adapter card.
    To identify the correct connector, refer to documentation for the host adapter card.
NOTE: If you will be attaching external SCSI devices using the external SCSI connection slots on the computer's back panel, perform steps 7 through 9; otherwise, go to step 10.
  1. Connect the SCSI external access cable from the host adapter kit to one of the Ultra160/m SCSI host adapter connectors (labeled "SCSI2" and "SCSI3") on the system board.

  2. Attach the other end of the SCSI external access cable to the computer's back panel.

  3. If you are attaching multiple external SCSI devices, daisy-chain the devices to each other using the cables shipped with each device.
    See each device's documentation for information on cabling that device as part of a daisy chain.

  4. Replace the computer cover, and then reconnect the computer and peripherals to their AC power sources.

  5. Connect the external SCSI device(s) to electrical outlet(s).
    For each external device, plug the socket end of the power cable into the power receptacle on the back of the device. Plug the other end of the power cable into an electrical outlet.

  6. Install any required SCSI device drivers.
    See "Installing and Configuring SCSI Drivers" in the User's Guide for information and instructions.

  7. Test the SCSI devices.
    Test a SCSI hard-disk drive by running the Dell Diagnostics. To test a SCSI tape drive, also refer to the documentation for the tape drive software to perform a tape drive backup and verification test.

Installing a SCSI Backplane Board

To replace a SCSI backplane board with a different backplane board, perform the following steps.

NOTICE: See "Protecting Against Electrostatic Discharge."

  1. Unpack the SCSI backplane board.
Refer to the documentation accompanying the host adapter card.
WARNING: Before you perform this procedure, you must turn off the computer and disconnect it from its AC power source. For more information, see "Safety First—For You and Your Computer."
  1. Turn off the system, including any attached peripherals, and disconnect the system AC power cable from its power source.
  1. Remove the computer cover.

NOTICE: You must remove all hard-disk drives to avoid damaging the SCSI backplane board when you remove it later in this procedure.

  1. Remove the hard-disk drives from the system.

  2. Slide the system board tray to its service position (see Figure 3).

  3. Disconnect the Ultra160/m SCSI cable from the SCSI backplane board.
    To avoid damage to the cable, use the strain-relief loop to disconnect the cable.

  4. Disconnect the flat data cable from the locking connector on the backplane board.

  5. Disconnect the power cable labeled "PWR2" from the power connector on the backplane board.
    To release the connector, press the latch on the side of the connector.

  6. Disconnect the fan power cable from the power connector labeled "FAN" on the backplane board.
    To release the connector, press the latch on the side of the connector.

  7. Loosen the captive thumbscrew on the backplane board.

  8. Slide the SCSI backplane board away from the chassis inner wall approximately 1 cm (a quarter inch), and then lift the board off of the L-shaped mounting tabs and away from the chassis (see Figure 3).

Figure 3. Removing a SCSI Backplane Board

hddrive3.gif (59384 bytes)

1

Thumbscrew

2

SCSI backplane board
  1. Install the new  backplane board:

    1. While holding the backplane board by its edges, position the board so that the tabs on the computer chassis wall fit through the corresponding slots in the backplane board.
    2. Slide the backplane board toward the power-supply paralleling board (PSPB).
    3. Secure the backplane board by tightening the captive screw.
    4.  

  2. Connect the 20-pin data cable leading from the system board to the connector labeled "PLANAR" on the backplane board (see Figure 4 or Figure 5).

Figure 4. Back of 1 x 8 or 1 x 6 SCSI Backplane Board

hddrive4.gif (10056 bytes)

1

Cooling fan power cable connector (FAN)

2

Power connector (POWER)
3 System-board data cable connector (PLANAR)
4 Ultra160/m SCSI cable connector (SCSIA)
  1. Connect the power cable labeled "HD-B/P" to the connector labeled "POWER" on the backplane board.

  2. Connect the Ultra160/m SCSI cable leading from connector labeled "SCSI2" on the system board to the connector labeled "SCSIA" on the backplane board.

  3. Slide the system board tray back into the system chassis.

  4. Does the new SCSI backplane board have a different number of drive bays?

    Yes. You must change the orientation of the two drive bay keys to match the new backplane. Go to step 18.
    No. Go to step 25.

  5. Remove the front bezel.

  6. Turn the key in the keylock to lock the drive locking flange (see Figure 5).
    With the flange in the locked position, you have easier access to the upper drive bay key.

Figure 5. Removing the Drive Bay Keys

hddrive5.gif (32956 bytes)

1

Screws (6)

2

Drive locking flange
  1. To remove the upper drive bay key, remove the three screws.

  2. To remove the lower drive bay key, remove the three screws securing the key to the chassis.

  3. Rotate each drive bay key so that the "6" or "8" stamped on the end of each key faces forward and matches the drive capacity of the new backplane (see Figure 6).

Figure 6. Reinstalling the Drive Bay Keys

hddrive6.gif (34647 bytes)

1

Key stamp

2

Lower drive bay key

3

Upper drive bay key
  1. Reinstall the lower drive bay key using the three screws.

  2. To reinstall the upper drive bay key, lock the drive locking flange and reinstall the three screws through the flange cutouts.

  3. Replace the front bezel.

  4. Replace the computer cover.

  5. Reinstall the hard-disk drives in the computer.
NOTE: You can use only 1-inch hard-disk drives with an eight-bay backplane—you cannot use 1.6-inch hard-disk drives. (A six-bay backplane can accommodate 1.6-inch or 1-inch drives.) If you install a 1 x 8 backplane, you need to convert the drive carriers to the 1-inch width by removing the spacer insert that fastens to each carrier adjacent to the carrier release handle.
  1. Reconnect the computer to its AC power source.

Configuring the Boot Device

If you plan to boot the system from a hard-disk drive, the drive must be attached to the primary (or boot) controller or SCSI host adapter card. You can select the primary controller using the System Setup program. See "Using the System Setup Program" in the User's Guide for instructions.


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