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Installing System Components: Dell PowerEdge SC420 Systems Installation and Troubleshooting Guide

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Installing System Components

Dell™ PowerEdge™ SC420 Systems Installation and Troubleshooting Guide

  Expansion Cards

  Power Supply

  Cooling Fan

  System Memory

  Processor

  System Battery


This section describes how to install the following system components:

  • Expansion cards

  • Power supply

  • Cooling fan

  • System memory

  • Processor

  • System battery


Expansion Cards

The system supports up to five half-length PCI expansion cards (three 32-bit, 33-MHz PCI, one 2.5-GHz PCI Express [x1], and one 2.5-GHz PCI Express [x8]). See Figure A-3 for the location of the expansion card slots.

NOTE: The PCI slots do not support 3.3-V expansion cards. Only 5-V PCI expansion cards are supported.

Installing an Expansion Card

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Press the lever on the card retention arm and raise the retention arm. See Figure 6-1.

Figure 6-1. Installing an Expansion Card

  1. If you are installing a new card, remove the filler bracket.

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your system.

NOTE: Some NICs automatically start the system when they are connected to a network.
  1. Place the card-edge connector in the expansion-card connector and press down firmly. Ensure that the card is fully seated in the slot.

  2. Lower the retention arm, ensuring that:

    1. The tops of all cards and filler brackets are flush with the alignment bar.

    1. The notch in the top of the card or filler bracket fits around the alignment guide.

  3. Press the retention arm into place, securing the card(s) in the system.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the system cover from closing properly or cause damage to the equipment.
  1. Connect any cables that should be attached to the card.

See the documentation for the card for information about the card's cable connections.

  1. Close the system. See "Closing the System" in "Troubleshooting Your System."

  2. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  3. Install any device drivers required for the card as described in the documentation for the card.

Removing an Expansion Card

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Press the lever on the retention arm and raise the retention arm. See Figure 6-1.

  4. If necessary, disconnect any cables from the card.

  5. Grasp the card by its top corners, and ease it out of its connector.

  6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Lower the retention arm and press it into place, securing the remaining card(s) in the system. See Figure 6-1.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

  3. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  4. Remove the card's device driver from the operating system.


Power Supply

Removing the Power Supply

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System."

  3. Disconnect the following cables:

    • P1 connector to the system board

    • P3 and P5 connectors to the SCSI or SATA drives

    • P7 connector to the diskette drive (if applicable)

    • P8 connector to the optical drive (if applicable)

  4. Using a #1 Phillips screwdriver, loosen the two Phillips screws that secure the power supply to the back panel.

  5. While pressing the power supply release button, slide the power supply toward the front of the system and then away from the chassis. See Figure 6-2.

Figure 6-2. Removing the Power Supply and Cooling Fan

Installing the Power Supply

  1. Prepare the new power supply for installation.

  2. Align the power supply mounting holes with the mounting holes on the back panel.

  3. Slide the power supply toward the back panel until it snaps into place.

  4. Using a #1 Phillips screwdriver, install the two Phillips screws that secure the power supply to the back panel.

  5. Reconnect the following cables:

    • P1 and P2 connectors to the system board

    • P3 and P5 connectors to the SATA drives

    • P7 connector to the diskette drive (if applicable)

    • P8 connector to the optical drive (if applicable)

  6. Close the system. See "Closing the System."


Cooling Fan

The processor cooling fan shroud is part of the cooling fan assembly. The fan and shroud are replaced as a unit.

Removing the Cooling Fan

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System."

  3. Rotate the cooling shroud toward the back panel.

  4. Disconnect the fan's power cable from the system board. See Figure A-3.

  5. Using a #1 Phillips screwdriver, loosen the two Phillips screws that secure the power supply to the back panel.

  6. While pressing the power supply release button, slide the power supply 2 inches (5.08 cm) toward the front of the system.

  7. While pressing the two release levers on the cooling fan assembly toward the center of the system, slide the fan assembly up and out of the system. See Figure 6-2.

Replacing the Cooling Fan

  1. Align the eight securing tabs of the processor cooling fan with the mounting holes in the back panel. See Figure 6-2.

  2. Lower the fan assembly into the holes in the back panel and slide the assembly down until the assembly snaps into place. See Figure 6-2.

  3. Connect the fan's power cable to the system board. See Figure A-3.

  4. Align the power supply mounting holes with the mounting holes on the back panel.

  5. Slide the power supply toward the back panel until it snaps into place.

  6. Using a #1 Phillips screwdriver, install the two Phillips screws that secure the power supply to the back panel.

  7. Close the system. See "Closing the System."


System Memory

See Figure A-3 for the location of the four memory module connectors. The four memory module connectors on the system board can accommodate from 256 MB to 4 GB of 400/533-MHz unbuffered ECC DDR II memory modules.

Memory Module Upgrade Kits

The system is upgradable to 4 GB by installing combinations of 256-MB, 512-MB, or 1-GB 400-MHz or 533-MHz unbuffered ECC DDR II memory modules. You can purchase memory upgrade kits from Dell.

Memory Module Installation Guidelines

  • If only one memory module is installed, it must be installed in connector DIMM_1.

  • If only one memory module is installed in connector DIMM_1, its capacity must be 256 MB.

  • If more than one memory module is installed, the memory modules should be installed in pairs of matched memory size, speed, and technology.

  • Memory modules should be installed in ordered pairs in connectors DIMM_1 and DIMM_2, and then DIMM_3 and DIMM_4.

NOTICE: If you remove your original memory modules from the system during a memory upgrade, keep them separate from any new memory modules that you may have, even if you purchased the new memory modules from Dell. Use only unregistered or unbuffered ECC DDR II memory modules.

Table 6-1 illustrates sample memory configurations. See "Memory Module Installation Guidelines" for detailed information.

Table 6-1. Sample Memory Configurations 

Total Memory

DIMM_1

DIMM_2

DIMM_3

DIMM_4

256 MB

256 MB

none

none

none

512 MB

256 MB

256 MB

none

none

1 GB

256 MB

256 MB

256 MB

256 MB

1 GB

512 MB

512 MB

none

none

1 GB

1 GB

none

none

none

2 GB

512 MB

512 MB

512 MB

512 MB

2 GB

1 GB

1 GB

none

none

3 GB

1 GB

1 GB

512 MB

512 MB

4 GB

1 GB

1 GB

1 GB

1 GB

Addressing Memory With 4-GB Configurations (Microsoft® Windows® Only)

Your system supports a maximum of 4 GB of memory using four 1-GB memory modules. Current operating systems can use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is slightly less than 4 GB.

NOTE: Depending on the type of PCI/PCIe expansion cards that are installed in your system, your system may only support a maximum of 3.4 GB of memory or less.

Certain components within the system require address space in the 4-GB range. Any address space reserved for these components cannot be used by system memory.

The following components require address space:

  • System ROM

  • Advanced Programmable Interrupt Controllers (APIC)

  • Integrated PCI devices (such as NICs) and SCSI controllers

  • PCI expansion cards

At start-up, the BIOS identifies the components that require address space. The BIOS dynamically calculates the amount of reserved address space required. The BIOS then subtracts the reserved address space from 4 GB to determine the amount of usable space.

  • If the total installed system memory is less than the usable space, all installed system memory is available for use only by the operating system.

  • If the total installed system memory is equal to or greater than the usable address space, a small portion of installed memory is available for use by the operating system.

Installing a Memory Module

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Press on the securing clip at each end of the memory module connector. See Figure 6-3.

  4. Align the memory module's edge connector with the alignment key in the connector.

The memory module connector has an alignment key that allows the memory module to be installed in the connector in only one way.

  1. Insert the module into the connector, and carefully press each end of the module into place.

Figure 6-3. Installing a Memory Module

  1. Pull up on the securing clips to lock the module into place.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

When the memory module is properly seated in the connector, the securing clips on the memory module socket should align with the securing clips on the other connectors with memory modules installed.

  1. Close the system. See "Closing the System" in "Troubleshooting Your System."

  2. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

The system detects that the new memory does not match the existing configuration information and generates the following message:

The amount of system memory has changed.
Strike the F1 key to continue, F2 to run the setup utility

  1. Press <F2> to enter the System Setup program and check the value for Memory Info. See your User's Guide for detailed information.

The system should have changed the value for Memory Info to reflect the newly installed memory. Verify the new value. If it is correct, skip to step 13.

  1. If the memory value is incorrect, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Ensure that the installed memory modules are seated properly in their connectors, and repeat step 6 through step 9.

  4. When the Memory Info value is correct, press <Esc> to exit the System Setup program.

  5. Run the system diagnostics to verify that the memory modules are operating properly.

Removing a Memory Module

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Press out on the securing clip at each end of the memory module connector. See Figure 6-3.

  4. Grasp the memory module and pull it out of the connector.

If the module is difficult to remove, gently move the module back and forth to remove it from the connector.


Processor

To take advantage of future options in speed and functionality, you can upgrade the processor.

The processor and its associated cache memory are contained in an LGA package that is installed in a socket on the system board.

Replacing the Processor

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
CAUTION: The processor and heat sink can get very hot during normal operation. Ensure that they have had sufficient time to cool before you touch them.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Pivot the processor cooling shroud away from the heat sink.

  4. Remove the processor heat sink.

    1. Remove the two retention module clips by squeezing the tabs on the clip and lifting the retention module clip up. See Figure 6-4.

    1. On the retention module base, pull the tab away from the heat sink and rotate the heat sink away from the processor as shown in Figure 6-4.

Figure 6-4. Removing the Retention Module Clip

  1. Push the processor socket release lever down and away from the release lever latch, and then lift the release lever until the retention latch is released. See Figure 6-5.

Figure 6-5. Removing the Processor

NOTICE: Be careful not to touch or drop any foreign materials on the processor pins when you remove the processor from the socket.
  1. Pivot the retention latch away from the processor, and then remove the processor from the socket.

Leave the release lever and retention latch in the release position so that the socket is ready for the new processor.

  1. Align pin 1 (the imprinted corner) of the processor and pin 1 of the socket.

NOTICE: Processor pins are delicate. To avoid damage, ensure that the processor aligns properly with the socket, and do not use force when you install the processor.
NOTICE: Use caution when removing and installing the processor. Bending or damaging the processor socket pins will permanently damage the system board.
  1. Remove the processor socket protective cover (if present).

  2. Carefully set the processor in the socket and press it down lightly to seat it. See Figure 6-5.

  3. Rotate the retention latch onto the processor, and then rotate the release lever back toward the system board until it snaps into place, securing the processor.

  4. Clean the thermal grease from the bottom of the heat sink.

  5. Apply the new thermal grease to the top of the processor.

  6. Place one end of the heat sink under the retention module base tab, and lower the heat sink onto the processor until the heat sink snaps securely in the retention module base. See Figure 6-5.

  7. While squeezing the tabs on retention module clip, lower the clip into the retention module base until it snaps into place. See Figure 6-4.

Repeat this step for the second retention module clip.

  1. Pivot the cooling shroud down until it snaps into place.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

  3. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.


System Battery

A coin-cell battery maintains system configuration, date, and time information. The battery can last several years.

If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

The battery may need replacing if you have repeatedly reset the time and date information after turning on the system or if one of the following messages appear:

Time-of-day not set - please run SETUP program

or

Invalid configuration information -
please run SETUP program

or

Battery voltage is low

To determine whether you need to replace the battery, see "Troubleshooting the System Battery" in "Troubleshooting Your System."

You can operate your system without a battery; however, without a battery, the configuration information is erased if the system is turned off or unplugged from the electrical outlet. In this case, you must enter the System Setup program and reset the configuration options.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

Replacing the Battery

CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens. See "Using the System Setup Program" in the User's Guide.

  2. Open the system. See "Opening the System" in Troubleshooting Your System."

  3. Locate the battery on the system board. See Figure A-3 for the battery location.

NOTICE: If you use a blunt, nonconductive object to depress the tab next to the battery, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the tab before you attempt to depress the tab. Do not pry out the battery. You may damage the system board by prying off the socket or by breaking circuit traces on the system board.
  1. Remove the battery by pressing on the tab. See Figure 6-6.

Figure 6-6. Replacing the Battery

  1. Install the new battery with the side labeled "+" facing up, and press down until it snaps into place.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

  3. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  4. Enter the System Setup program to confirm that the battery operates properly.

  5. From the main screen, select System Time to enter the correct time and date.

Also, re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

  1. To test the newly installed battery, turn off the system and disconnect it from electrical power for at least an hour.

  2. After an hour, reconnect the system to a power source and turn it on.

  3. Enter the System Setup program. If the time and date are still incorrect, see "Getting Help."

  4. Properly dispose of the old battery. For more information, see your Product Information Guide.


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