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Removing and Replacing System Components: Dell PowerEdge 1750 Systems Service Manual

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Removing and Replacing System Components

Dell™ PowerEdge™ 1750 Systems Service Manual

  Recommended Tools

  Optional Front Bezel

  System Covers

  Inside the System

  Expansion Cards

  Memory

  Microprocessors

  ROMB Card

  Cooling Fans

  Cooling Fan Bracket

  Control Panel

  Removing and Replacing Power Supplies

  Power Distribution Board

  System Battery

  SCSI Backplane Board

  System Board

  Internal SCSI Hard Drives

  External SCSI Hard Drives

  Configuring the Boot Device

  Installing an External SCSI Tape Drive

  Installing a Diskette Drive

  Installing a CD Drive


The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this manual and elsewhere in the system documentation. Always follow the instructions closely and review all of the procedures in "Safety Instructions" in the System Information Guide.

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

This section provides servicing procedures for components inside the system. Before you start any of these procedures, perform the following tasks:

When a replacement procedure is not provided, use the removal procedure in reverse order to install the replacement part.


Recommended Tools

  • Key to the system keylock

  • #1 and #2 Phillips screwdrivers

  • Wrist grounding strap


Optional Front Bezel

The optional front bezel has system status indicators. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system.

Removing the Bezel

To remove the bezel, use the system key to unlock the keylock on the bezel, press the tab at each end of the bezel, and then pull the bezel away from the system. See Figure 4-1.

Figure 4-1.  Removing and Replacing the Optional Front Bezel

Replacing the Bezel

To replace the front bezel, fit the tabs on the bezel into the corresponding slots in the front panel and lock the keylock.


System Covers

Two covers on the top of the system provide access to the system board and other internal components.

Opening the System Covers

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Slide the system out of the rack.

  2. If the front bezel is installed, remove the front bezel. See "Optional Front Bezel."

  3. If the optional security screw is installed on the system cover (see Figure 4-2), remove it now.

Figure 4-2.  Opening the System Covers

  1. Press the latch on the system front panel and lift the left cover.

  2. Lift the right cover.

Closing the System Covers

  1. Close the right (larger) cover first and then close the left cover.

  2. Press firmly on the left cover to snap the securing latch into place.

  3. Replace the optional front bezel, if one was installed. See "Replacing the Bezel."


Inside the System

In Figure 4-3, the system covers are open and the bezel is removed to provide an interior view of the system.

Figure 4-3.  Inside the System

The system board can accommodate one or two microprocessors. The PCI riser board assembly accommodates up to two PCI expansion cards. Up to four memory modules may be installed on the system board.

The hard-drive bays provide space for up to three 1-inch SCSI hard drives. SCSI hard drives are connected to a SCSI controller on the system board through the SCSI backplane board.

The peripheral bays provide space for an optional 3.5-inch diskette drive and a CD drive.

The power distribution board (PDB) provides hot-plug logic and power distribution for the system. Two hot-pluggable, redundant power supplies provide power to the system board and internal peripherals.

NOTICE: If you purchased a system with redundant power supplies, you must connect both power cables to the system; otherwise, the fans operate at the maximum RPM, which increases the fan noise. To ensure redundancy, connect the power cables to two different electrical power sources.

During an installation or troubleshooting procedure, you may be required to change a jumper. For information about the system board jumpers, see "Jumpers and Connectors."


Expansion Cards

Up to two half-length, PCI-X expansion cards can be installed in the system, one on each side of the riser board assembly. See Figure 4-4. The riser board assembly consists of two riser boards permanently attached to each other with plastic standoffs. It plugs into twin riser connectors on the system board and is considered an extension of the system board. See Figure 5-3.

The PCI slot locations are marked on the system board as PCI 1 and PCI 2. The PCI 1 connector on the riser board assembly is higher than the PCI 2 connector, because the PCI 1 card installs above the optional ROMB card.

Two different PCI card configurations are available:

  • Two PCI-X, 64-bit, 133-MHz, 3.3-V expansion cards

  • One PCI-X, 64-bit, 133-MHz, 3.3-V expansion card in PCI 2, and one PCI, 64-bit, 33-MHz, 5-V expansion card in PCI 1.

Figure 4-4.  Riser-Board Expansion-Card Connectors

CAUTION: Before you perform the following procedure, you must turn off the system and disconnect it from its power source. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Installing an Expansion Card

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Prepare the expansion card for installation.

See the documentation that came with the expansion card for information about configuring the card, making internal connections, or otherwise customizing the card for your system.

  1. Open the system covers. See "Opening the System Covers."

  2. Remove the filler bracket from the expansion slot.

Figure 4-5.  Installing an Expansion Card

  1. Slide the plastic expansion-card latch in the chassis wall up to the release position, and pivot it back to allow card insertion.

  2. Insert the card-edge connector firmly into the expansion-card connector on the riser board.

  3. Press in until the card is fully seated, ensuring that the card's filler bracket also fits correctly into the expansion-slot opening. See Figure 4-5.

  4. When the card is seated in the connector, pivot the expansion-card latch back and press it down firmly.

  5. Connect any cables that should be attached to the card.

See the documentation supplied with the card for information about its cable connections.

  1. Close the system covers. See "Closing the System Covers."

  2. Reconnect the system and peripherals to their electrical outlets, and turn them on.

  3. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

Removing an Expansion Card

CAUTION: Before you perform this procedure, you must turn off the system and disconnect it from its power source. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Disconnect any cables connected to the card.

  5. Slide the plastic expansion-card latch in the chassis wall up to the release position. See Figure 4-5. Pivot the latch back to allow for card removal.

  6. Grasp the expansion card by its edges, and remove it from the expansion-card connector.

  7. If you are removing the card permanently, install a metal filler bracket over the empty card-slot opening.

NOTE: Installing a filler bracket over an empty expansion slot is necessary to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Pivot the expansion-card latch back into position and press it down firmly.

  2. Close the system covers. See "Closing the System Covers."

  3. Reconnect the system and peripherals to their electrical outlets, and turn them on.

  4. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Memory

The four memory module sockets on the system board can accommodate from 256 MB to 8 GB of registered DDR SDRAM. See Figure 4-6.

Memory Module Upgrade Kits

The system is upgradable to 8 GB by installing combinations of 128-, 256-, 512-MB, 1-GB, or 2-GB registered memory modules. You can purchase memory upgrade kits as needed.

NOTE: The memory modules must be rated for 266-MHz operation.

Memory Module Installation Guidelines

Starting with the socket closest to the edge of the system board, the memory module sockets are labeled DIMM_1A and DIMM_1B (bank 1) and DIMM_2A and DIMM_2B (bank 2). See Figure 4-6. When you install memory modules, follow these guidelines:

  • You must install memory modules in matched pairs (bank 1 DIMMs must match; bank 2 DIMMs must match).

  • Install a pair of memory modules in bank 1 before installing a second pair in bank 2.

Figure 4-6.  Memory Module Sockets

Table 4-1 illustrates several sample memory configurations based on these guidelines.

Table 4-1.  Sample Memory Configurations 

 

BANK1

BANK2

Total Desired Memory

DIMM_1A

DIMM_1B

DIMM_2A

DIMM_2B

256 MB

128 MB

128 MB

none

none

512 MB

256 MB

256 MB

none

none

1 GB

256 MB

256 MB

256 MB

256 MB

4 GB

1 GB

1 GB

1 GB

1 GB

8 GB

2 GB

2 GB

2 GB

2 GB

Performing a Memory Module Upgrade

To perform a memory module upgrade to the system board, perform the following steps.

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Locate the memory module sockets in which you will install or replace memory modules.

Figure 4-6 identifies the memory module banks on the system board and shows the order of the socket designations.

  1. Install or replace the memory modules as necessary to reach the desired memory total. See "Installing Memory Modules" or "Removing Memory Modules."

  2. Close the system covers. See "Closing the System Covers."

  3. Reconnect the system to the electrical outlet, and turn on the system.

After the system completes the POST routine, it runs a memory test. The system detects that the new memory does not match the system configuration information and displays an error message.

  1. Press <F2> to enter the System Setup program, and check the System Memory setting on the System Setup screens.

The system should have already changed the value in the System Memory setting to reflect the newly installed memory.

  1. If the System Memory value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 7, ensuring that the memory modules are firmly seated in their sockets.

  2. Run the system memory test in the system diagnostics.

  3. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

Installing Memory Modules

To install a memory module, perform the following steps:

  1. To open the memory module socket, press down and outward on the socket latches. See Figure 4-7.

Figure 4-7.  Installing a Memory Module

  1. Align the memory module's edge connector with the slot in the center of the memory module socket, and insert the memory module straight down into the socket. See Figure 4-7.

The module and the socket are keyed to prevent misalignment.

  1. Press down on the memory module with your thumbs until the latches snap up around the module, securing it. See Figure 4-7.

When the memory module is properly seated in the socket, the latches on the memory module socket should align with the latches on the other sockets with memory modules installed.

Removing Memory Modules

To remove a memory module, press down and outward on the socket latches on each end of the socket until the memory module pops out of the socket. See Figure 4-8.

Figure 4-8.  Removing Memory Modules


Microprocessors

Your system contains up to two Intel® Xeon™ 400- or 533-MHz front-side bus microprocessors. The 400-MHz front-side bus processors provide a minimum internal operating frequency of at least 2.0 GHz, with a front-side bus speed of 100 MHz, an address bus speed of 200 MHz (doubled address transfer rate), and a data bus speed of 400 MHz (quadrupled data transfer rate).

The system's DDR SDRAM memory modules, which are rated for 266-MHz operation, run at 200 MHz in a system using a 400-MHz front-side bus processor.

To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary microprocessor.

NOTICE: The second microprocessor must be of the same type and speed as the first microprocessor.
CAUTION: Ensure that you install only microprocessors purchased from Dell and intended for this system. Using a different microprocessor could cause data loss, system damage, or personal injury.

Each microprocessor and its associated level 2 (L2) cache memory are contained in an FC-PGA2 package that is installed in a ZIF socket on the system board. The secondary microprocessor must have the same operating frequency and cache size as the primary microprocessor.

The following items are included in the microprocessor upgrade kit:

  • A microprocessor

  • A heat sink

  • Two retention clips

NOTE: When installing a new microprocessor, always use the new heat sink that is shipped with the microprocessor upgrade kit. Thermal interface grease on the underside of the heat sink is critical to maintaining optimum contact between the heat sink and the microprocessor. Used or older heat sinks may not have enough grease remaining on them to ensure proper contact.

The following subsections describes how to remove and install a microprocessor in either the primary or secondary microprocessor connector.

Removing a Microprocessor

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. To remove the two retention clips that secure the heat sink to the microprocessor socket at both ends, press down firmly on the release tab of each retention clip until it disengages from the socket. See Figure 4-9.

NOTICE: Never remove the heat sink from a microprocessor unless you intend to remove the microprocessor. The heat sink is necessary to maintain proper thermal conditions.
CAUTION: The microprocessor chip and heat sink can become extremely hot. Be sure that the microprocessor has had sufficient time to cool before handling.

Figure 4-9.  Retention Clip

  1. Remove the heat sink.

NOTICE: Be careful not to bend any of the pins when removing the microprocessor. Bending the pins can permanently damage the microprocessor.
  1. Remove the microprocessor from the socket by pulling the socket release lever straight up until the processor is released, and then lift the processor out of the socket. See Figure 4-10.

If you are installing a new microprocessor, leave the release lever up so that the socket is ready for the new microprocessor.

Figure 4-10.  Removing the Microprocessor

Installing a Microprocessor

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Some systems have a plastic heat-sink filler plate installed over an unused microprocessor socket. If you are installing a second microprocessor and the plate is present, remove the plate by pressing in the two top tabs and lifting the plate away.

NOTICE: Be careful not to bend any of the pins when unpacking the microprocessor. Bending the pins can permanently damage the microprocessor.
  1. Unpack the new microprocessor.

NOTICE: Identifying the pin-1 corners is critical to positioning the processor correctly.
  1. Identify the pin-1 corner of the microprocessor, indicated by a tiny gold triangle on the top of the microprocessor. See Figure 4-11.

Figure 4-11.  Pin-1 Identification

NOTICE: Positioning the microprocessor incorrectly can permanently damage the processor and the system when you turn on the system.
  1. Align the pin-1 corner of the microprocessor with the pin-1 corner of the microprocessor socket, which is also identified by a small triangle. See Figure 4-12.

Figure 4-12.  Installing the Microprocessor

  1. Install the microprocessor in the socket. See Figure 4-12.

    1. If the release lever on the microprocessor socket is not all the way up, move it to that position now. See Figure 4-12.

NOTICE: When placing the microprocessor in the socket, be sure that all of the pins on the processor go into the corresponding holes of the socket. Be careful not to bend the pins.
    1. With the pin-1 corners of the processor and socket aligned, set the processor lightly in the socket and make sure that all pins are matched with the correct holes in the socket.

Because the system uses a ZIF microprocessor socket, you do not need to use force (which could bend the pins if the microprocessor is misaligned). When the microprocessor is positioned correctly, it should drop down into the socket with minimal pressure.

    1. When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor.

  1. Peel away and discard the thin plastic cover that protects the thermal grease on the new heat sink.

NOTE: To ensure that the proper amount of thermal interface grease is present, use the new heat sink included in the microprocessor upgrade kit.
  1. Place the heat sink on top of the microprocessor, grease side down. See Figure 4-13.

  2. Replace the two retention clips:

    1. Orient the retention clips. When installed, the clips face opposite directions:

      • For processor 1, the outer retention clip's release tab faces the back of the system; the inner retention clip faces the opposite direction.

      • For processor 2, the outer retention clip's release tab faces the front of the system; the inner retention clip faces the opposite direction.

    1. Hook the end of the clip that is opposite the release tab over the retaining tab on the edge of the socket.

    2. Press the clip down so that the hole in the middle of the clip engages the tab in the side of the socket.

    3. Continue pressing down on the release tab (you may need to also press in on the free end of the clip) until the end of the clip snaps over the tab on the corner of the socket. See Figure 4-13.

Figure 4-13.  Installing the Heat Sink

  1. Close the system covers. See "Closing the System Covers."

  2. Reconnect your system and peripherals to their electrical outlets, and turn them on.

As the system boots, it detects the presence of the new microprocessor and automatically changes the system configuration information in the System Setup program.

  1. Press <F2> to enter the System Setup program, and check that the microprocessor categories match the new system configuration. See "Using the System Setup Program" for instructions.

  2. Run the system diagnostics to verify that the new microprocessor is operating correctly.

See "Running the System Diagnostics" for information on running the diagnostics and troubleshooting any problems that may occur.

  1. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


ROMB Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the mode of operation of the integrated SCSI controller from SCSI to RAID.

Removing a ROMB Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the mode of operation of the integrated SCSI controller from SCSI to RAID.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. If a PCI card is installed over the ROMB card, remove the PCI card. See "Removing an Expansion Card."

  5. Press the four standoff latches outward and pull the ROMB card up out of the standoffs. See Figure 4-14.

  6. If a RAC (ERA/O card) is installed beneath the ROMB backup battery, you must remove the SCSI backplane board before removing the battery. If backplane board removal is necessary, see "Removing the SCSI Backplane Board."

  7. Remove the ROMB backup battery. See Figure 4-14.

    1. Disconnect the ROMB backup battery from the backup battery connector (RAID BAT).

    1. While pressing the two standoff latches outward, pull the battery assembly up and out of the standoffs.

  8. If you removed the SCSI backplane board in step 6, reinstall it now. See "Installing the SCSI Backplane Board."

  9. Close the system covers. See "Closing the System Covers."

  10. Reconnect the system and peripherals to their power sources, and turn them on.

  11. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

Figure 4-14.  ROMB Card and Backup Battery

Installing a ROMB Card

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Locate the ROMB card connector on the system board. See Figure 4-14.

  5. If a PCI card is installed over the ROMB card connector, remove it. See "Removing an Expansion Card."

  6. If you are replacing an existing ROMB card, remove the card. See "Removing a ROMB Card."

  7. Position the new ROMB card with the notch in its plastic cover facing the redundant power supply bay, and align the edges of the card with the four plastic standoffs on the system board.

  8. Press down on the three "bulls eyes" on the ROMB card cover until the four plastic standoffs latches snap over the edge of the card. See Figure 4-14.

  9. If a RAC (ERA/O card) is installed on the system board, you must remove the SCSI backplane board to install the ROMB backup battery. If backplane board removal is necessary, see "Removing the SCSI Backplane Board."

  10. Install the ROMB backup battery:

    1. Position the battery board as shown in Figure 4-14, and press it down into the two standoffs until the latches snap into place.

    1. Plug the battery cable into the RAID BAT connector on the system board.

  11. If you removed the SCSI backplane board in step 9, reinstall it now. See "Installing the SCSI Backplane Board."

  12. If you removed a PCI card in step 5, replace it. See "Installing an Expansion Card."

  13. Close the system covers. See "Closing the System Covers."

  14. Reconnect the system and peripherals to their power sources, and turn them on.

  15. Enter the System Setup program and verify that the setting for the SCSI controller has changed to reflect the presence of the RAID hardware. See "Using the System Setup Program."

  16. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

  17. Install the RAID software. See the ROMB card software documentation for more information.


Cooling Fans

The five system-board cooling fans and two power-supply cooling fans must be installed and operational at all times. See Figure 4-15. A blinking amber LED next to a fan power connector indicates a faulty fan that needs to be replaced.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
NOTICE: The fans are hot-pluggable. If a fan fails, replace it as soon as possible. Operating the system with a failed fan may cause the system to overheat and lock up.

Removing a Fan

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Open the system covers. See "Opening the System Covers."

  3. Locate the faulty cooling fan(s) with the blinking amber LEDs.

  4. Before replacing a fan, check the fan's power cable connection to verify that a loose connection is not the problem. If the problem is not resolved, continue with this procedure.

Figure 4-15.  Cooling Fan

  1. Disconnect the fan power cable from the system board or control panel board.

  2. Lift the defective fan straight up out of the power-supply bay or fan bracket. See Figure 4-15.

Installing a Fan

  1. Remove the failed fan. See "Removing a Fan."

  2. Insert the new fan straight down into the power-supply bay or fan bracket. The fans are keyed for correct orientation and cannot be installed backwards:

    • For fans installed in the fan bracket, the finger guard on the fan faces the front of the system.

    • For the two fans installed in the power-supply bays, some systems have fans with the finger guards facing the rear of the system and others have fans with the finger guards facing the front of the system. Install the new fan according to its keyed orientation.

  3. Connect the fan power cable to the associated power connector on the system board or control panel board.

  4. Close the system covers. See "Closing the System Covers."

  5. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

NOTE: After installing a new fan, allow up to 30 seconds for the system to recognize the fan and determine whether it is working properly. If the replacement fan does not operate, the control panel, control panel cable, or system board is faulty.

Cooling Fan Bracket

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Removing the Fan Bracket

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Locate the fan bracket. See Figure 4-16.

Figure 4-16.  Fan Bracket

  1. Remove the fan bracket with the fans intact:

    1. For each fan mounted in the bracket, disconnect the fan power cable from the system board.

    1. Press the fan bracket release tabs (one at each end of the bracket) and lift the fan bracket out of the system.

    2. Place the fan bracket on a smooth surface and lift each fan straight up out of the bracket.

Installing the Fan Bracket

  1. Remove the old fan bracket. See "Removing the Fan Bracket."

  2. Insert the fans straight down into the new bracket. Orient the fans so that the finger guards will face the front of the system when the bracket is installed.

  3. Lower the fan bracket into the chassis until the two release latches click into place. See Figure 4-16.

  4. Connect the fan power cables to their connectors on the system board.

  5. Close the system covers. See "Closing the System Covers."

  6. Reconnect the system and peripherals to their power sources, and turn them on.

  7. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Control Panel

CAUTION: Only trained service technicians are authorized to open the system covers and access any of the components inside the system. See the System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Removing the Control Panel

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Locate the control panel. See Figure 4-17.

Figure 4-17.  Control Panel

  1. Remove the cooling fan that is located behind the control panel. See "Removing a Fan."

The fan power cable attaches to the control panel flex cable assembly.

  1. Loosen the thumbscrew that secures the flex cable assembly to the control panel board (PLANAR), and lift the flex cable assembly up out of its connector. See Figure 4-17.

  2. Remove the hex-head Phillips screw that secures the control panel board to the chassis. See Figure 4-17.

  3. Slide the control panel board back and lift it from the system.

Installing a Control Panel

  1. Insert the control panel board into the chassis and slide it forward into place.

  2. Insert and tighten the hex-head Phillips screw that secures the control panel board to the chassis.

  3. Insert the flex-cable assembly into its connector on the control panel board and tighten the thumbscrew.

  4. Replace the cooling fan and connect the fan power cable to the power connector on the flex-cable assembly.

  5. Close the system covers. See "Closing the System Covers."

  6. Reconnect the system and peripherals to their power sources, and turn them on.

  7. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Removing and Replacing Power Supplies

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
CAUTION: The connectors on the PDB contain high voltage. Do not remove the metal cover from the PDB or touch the connectors on the PDB or power supply.
NOTE: The power supplies are hot-pluggable. Remove and replace only one power supply at a time.

Removing a Power Supply

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Open the system covers. See "Opening the System Covers."

  3. Identify the failed supply using the red fault indicator on the top of the supply. See Figure 3-5.

CAUTION: Disconnect the AC cord for the failed power supply before removing the power supply.
  1. Disconnect the AC cord for the power supply. To identify the correct power connector, see Figure 3-4.

  2. Grasp the power supply handle and slide the power supply away from the power distribution board approximately 0.75 inch (2 cm), and then lift the power supply out of the chassis. See Figure 4-18.

Figure 4-18.  Removing a Power Supply

Installing a Power Supply

  1. To install the replacement power supply, align the stud on the side of the power supply with the corresponding notch in the chassis wall, and then lower the power supply into the chassis. See Figure 4-18.

  2. Slide the power supply toward the PDB until the power supply connector is fully seated in the PDB connector.

  3. Close the system covers. See "Closing the System Covers."

NOTE: If the cover does not close completely over the power supplie(s), one or both power supplies are not properly installed. Remove the power supplie(s) and repeat steps 1 and 2 until the cover closes properly.
  1. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Power Distribution Board

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Removing the Power Distribution Board

CAUTION: Avoid touching the cable connectors on the power supplies. Wait 10 to 20 seconds after disconnecting the power cables before removing the power supplies or coming into contact with their cable connectors.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Remove the power supplies. See "Removing a Power Supply."

  5. Remove the screw that secures the cover to the PDB, and lift out the cover. See Figure 4-19.

Figure 4-19.  Power Distribution Board

  1. Disconnect the output power cable from the PS_PWR connector on the system board.

  2. Disconnect the power signal cable from the PS_SIG connector on the system board.

  3. Disconnect both of the input power cables from the top of the PDB.

  4. Lift the PDB out of the chassis.

Installing a Power Distribution Board

  1. Route the PDB's output power cable and power signal cable through the cutout in the side of the power-supply enclosure, and lower the PDB into the chassis.

  2. Connect both input power cables to the top of the PDB.

  3. Connect the power signal cable to the PS_SIG connector on the system board.

  4. Connect the output power cable to the PS_PWR connector on the system board.

  5. Place the cover over the PDB and replace the screw.

  6. Reinstall the power supplies. See "Installing a Power Supply."

  7. Close the system covers. See "Closing the System Covers."

  8. Reconnect the system and peripherals to their power sources, and turn them on.

  9. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


System Battery

The system battery is a 3.0-V, coin-cell battery located on the system board beside the front power supply.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

Removing the System Battery

  1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens. See "Using the System Setup Program."

  2. Remove the optional front bezel, if present. See "Removing the Bezel."

  3. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  4. Open the system covers. See "Opening the System Covers."

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
  1. Remove the system battery. See Figure 5-3 for the battery connector location.

    1. Support the battery connector by pressing down firmly on the positive side of the connector. See Figure 4-20.

    1. While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector.

Figure 4-20.  System Battery

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

Installing the System Battery

  1. Install the new system battery. See Figure 4-20.

    1. Support the battery connector by pressing down firmly on the positive side of the connector.

    1. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.

    2. Press the battery straight down into the connector until it snaps into place.

  2. Close the system covers. See "Closing the System Covers."

  3. Reconnect the system and any attached peripherals to their electrical outlets, and turn them on.

  4. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

  5. Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program."

  6. Enter the correct time and date in the System Setup program's Time and Date settings.

  7. Re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

  8. To test the newly installed battery, power down and disconnect the system from its electrical source for at least an hour.

  9. After an hour, connect the system to its electrical source and turn on the power.

  10. Enter the System Setup program and if the time and date are still incorrect, replace the system board.


SCSI Backplane Board

The bottom of the SCSI backplane board provides three connectors for connecting up to three SCSI hard drives to the system board SCSI controller. Connectors for the CD drive and diskette drive are on the top of the backplane.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Removing the SCSI Backplane Board

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Pull each hard-drive carrier partially out of its slot, approximately 2.5 cm (1 inch).

Figure 4-21.  SCSI Backplane Board

  1. Disconnect the diskette-drive interface cable from the FLOPPY connector on the backplane board. See Figure 4-21.

  2. Disconnect the CD drive interface cable from the CD_ROM connector on the backplane board. See Figure 4-21.

  3. Press the release latch in toward the backplane board and use the handle to pull the board out of its connector and up out of the chassis.

Installing the SCSI Backplane Board

  1. Insert the SCSI backplane board into the chassis:

    1. Fit the metal tabs (one tab at each end of the backplane) into the slots in the chassis wall and lower the backplane into the chassis, ensuring that the CD and diskette drive interface cables are not caught under the backplane.

    1. Press down firmly over the handle to seat the backplane in its connector.

  2. Pivot the release latch out into the securing slot in the chassis.

  3. Connect the CD drive interface cable to the CD_ROM connector on the backplane board. See Figure 5-4.

  4. Connect the diskette-drive interface cable to the FLOPPY connector on the backplane board. See Figure 5-4.

  5. Press all installed hard drives firmly back into the SCSI connectors on the backplane.

  6. Close the system covers. See "Closing the System Covers."

  7. Reconnect the system and any attached peripherals to their electrical outlets, and turn them on.

  8. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


System Board

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

Removing the System Board

  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Remove the SCSI backplane board. See "Removing the SCSI Backplane Board."

  5. Disconnect all cables attached to the system board. See Figure 5-3.

    • Power and signal cables coming from the PDB (disconnect from the PS_PWR and PS_SIG connectors on the system board)

    • Control panel cable (disconnect from the FRONT_PANEL connector on the system board)

    • System and power-supply fan cables (6)

    • Any other cables attached to the system board, after recording their locations

  6. Remove the fan bracket. See "Removing the Fan Bracket." (Do not remove the fans from the bracket.)

  7. Remove all external peripheral cables from their connectors at the back of the system.

  8. Remove any installed PCI expansion cards. See "Removing an Expansion Card."

  9. Remove the PCI riser board assembly by pulling it straight up out of its connectors.

  10. Remove the optional ROMB card and its backup battery, if they are installed. See "Removing a ROMB Card."

  11. Remove the optional RAC, if one is installed. See Figure 5-3 for the location of the RAC connector ("EMBEDDED_REMOTE_ASSISTANT").

  12. Remove the memory modules. See "Removing Memory Modules."

  13. Remove the microprocessor and heat sink assemblies. See "Removing a Microprocessor."

  14. Loosen the thumbscrew securing the system board to the chassis. See Figure 4-22.

Figure 4-22.  System Board

  1. Slide the system board toward the front of the chassis about 6.3 mm (0.25 inch).

  2. Carefully lift the system board up and out of the chassis. Lift the board evenly, without twisting it. Take care not to catch or scrape the cables from the control panel, the PDB, and the rear fan.

Installing the System Board

  1. Lower the system board into the chassis, left side first to protect the PDB, control panel, and rear fan cables. Press the system board evenly onto all the grounding tabs on the floor of the chassis.

  2. Slide the system board toward the back of the chassis as far as it will go, about 6.3 mm (0.25 inch).

  3. Tighten the thumbscrew to secure the system board.

  4. Check to ensure that the system board jumpers are set to the same settings as the board you removed.

  5. Install the microprocessor and heat-sink assemblies. See "Installing a Microprocessor."

  6. Install the memory modules. See "Installing Memory Modules."

  7. Install the optional RAC, if it was installed on the board you removed. See Figure 5-3 for the location of the RAC connector; see the RAC documentation for more information.

  8. Install the optional ROMB card and its backup battery, if they were installed on the board you removed. See "Installing a ROMB Card."

  9. Press the PCI riser board assembly firmly into its connectors.

  10. Install the PCI expansion cards. See "Installing an Expansion Card."

  11. Install the fan bracket assembly and connect the fans in the bracket to the system board. See "Installing the Fan Bracket."

  12. Connect the remaining cables to the system board:

    • Power cable from rear fan to the FAN7 connector

    • Power signal cable from the PDB to the PS_SIG connector

    • Output power cable from the PDB to the PS_PWR connector

    • Control panel cable to the FRONT_PANEL connector

    • Any other cables you removed from the original board

  13. Install the SCSI backplane board and any drives you removed or disconnected. See "Installing the SCSI Backplane Board."

  14. Connect the external peripheral cables to their connectors at the back of the system.

  15. Carefully check for any cables or components not installed or improperly seated in their connectors on the system board.

  16. Close the system covers. See "Closing the System Covers."

  17. Connect the power cable to the system and turn the system on.

  18. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Internal SCSI Hard Drives

The three internal hard-drive bays accommodate up to three 1-inch SCSI hard drives that connect directly to the SCSI backplane board. No drive cables are necessary.

Before You Begin

SCSI hard drives are supplied in special drive carriers that fit in the hard-drive bays.

NOTICE: Before attempting to remove or install a drive while the system is running, see the documentation for the host adapter to ensure that the host adapter is configured correctly to support hot-pluggable drive removal and insertion.
NOTE: It is recommended that you use only drives that have been tested and approved for use with the SCSI backplane board.

You may need to use different programs than those provided with the operating system to partition and format SCSI hard drives.

NOTICE: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure.

When you format a high-capacity SCSI hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal. A 9-GB hard drive, for example, can take up to 2.5 hours to format.

Installing a SCSI Hard Drive

NOTICE: Hot-plug drive installation is not supported for systems without the optional ROMB card.
  1. If the system does not have a ROMB card installed, shut down the system.

  2. Remove the optional front bezel, if attached. See "Removing the Bezel."

  3. Open the hard-drive handle and remove the drive blank (or the hard drive you intend to replace). See Figure 4-23.

Figure 4-23.  Installing a SCSI Hard Drive

  1. Insert the new hard drive into the drive bay. See Figure 4-23.

  2. Close the hard-drive handle to lock the drive in place.

  3. Replace the optional front bezel, if one was attached. See "Replacing the Bezel."

  4. If the hard drive is a new drive, run the SCSI Controllers test in the system diagnostics. See "Running the System Diagnostics."

Removing a SCSI Hard Drive

NOTICE: Hot-plug drive installation is not supported for systems without the optional ROMB card.
  1. If the system does not have a ROMB installed, shut down the system.

  2. Remove the optional front bezel, if attached. See "Removing the Bezel."

  3. For systems with a ROMB card, power down the hard-drive bay and wait until the SCSI hard-drive indicators on the drive carrier signal that the drive can be removed safely.

If the drive has been online, the green power on/fault indicator will flash as the drive is powered down. When both drive indicators are off, the drive is ready for removal.

  1. Open the hard-drive handle to release the drive.

  2. Slide the hard drive out until it is free of the drive bay.

  3. Replace the optional front bezel, if one was attached. See "Replacing the Bezel."


External SCSI Hard Drives

Follow these general guidelines when connecting external SCSI hard drives to the external SCSI connector on the system's back panel or to a SCSI controller card.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. If you are installing a SCSI controller card, install the card now. See "Installing an Expansion Card."

  5. Connect the external SCSI devices to the external SCSI connector on the system's back panel or to the SCSI controller card.

If you are attaching multiple external SCSI devices, daisy-chain the devices using the cables shipped with each device.

  1. Close the system covers. See "Closing the System Covers."

  2. Reconnect the system to an electrical outlet and turn it on.

  3. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

  4. Connect the external device(s) to electrical outlet(s) and turn them on.

  5. Install any required SCSI device drivers. See "Installing and Configuring SCSI Drivers" in the User's Guide.

  6. Test the SCSI devices. See "Running the System Diagnostics."


Configuring the Boot Device

If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller. The device that the system boots from is determined by the boot order specified in the System Setup program. See "Using the System Setup Program."


Installing an External SCSI Tape Drive

This section describes how to configure and install an external SCSI tape drive with an add-in PCI controller card.

NOTE: The integrated SCSI controller does not support mixed mode (one channel SCSI and one channel RAID). For this reason, in a system with RAID, Dell does not support an external tape drive connected to the external SCSI controller.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. Ground yourself by touching an unpainted metal surface on the back of the system, unpack the drive and controller card, and configure the tape drive according to the tape drive documentation, based on the following guidelines:

    1. Each device attached to a SCSI host adapter must have a unique SCSI ID number. (Narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15).

A SCSI tape drive is typically configured as SCSI ID 6.

NOTE: There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number.
    1. SCSI logic requires that the two devices at opposite ends of a SCSI chain be terminated and that all devices in between be unterminated. Therefore, you enable the tape drive's termination if it is the last device in a chain of devices (or sole device) connected to the SCSI controller.

  1. Install the controller card in an expansion slot. See "Installing an Expansion Card."

  2. Connect the tape drive's interface/output power cable to the connector on the controller card supplied with the tape drive.

  3. Close the system covers. See "Closing the System Covers."

  4. Reconnect the system and peripherals to their electrical outlets, and turn them on.

  5. Replace the optional front bezel, if applicable. See "Replacing the Bezel."

  6. Perform a tape backup and verification test with the drive as instructed in the software documentation that came with the drive.


Installing a Diskette Drive

The optional diskette drive is installed in a carrier that slides into the peripheral bay. Perform the following steps to install a diskette drive.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if present. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. If a filler plate is installed in the drive bay, remove it now.

  5. If the carrier and the drive were supplied separately, install the drive in the carrier. See Figure 4-24.

Figure 4-24.  Installing a Diskette Drive in a Carrier

    1. Fit the right edge of the diskette drive into the carrier tray, pressing the drive against the stop tab at the back of the carrier.

    1. Lower the left edge of the drive into the carrier until the drive snaps into place.

    2. Attach the end of the ribbon cable labeled "FLOPPY" to the back of the diskette drive, and then insert the cable through the slot in the cable guide at the back of the carrier.

  1. Slide the drive into the peripheral bay until it is fully seated. See Figure 4-25.

Ensure that you do not damage the ribbon cable at the back of the drive.

Figure 4-25.  Installing a Diskette Drive

  1. Connect the other end of the ribbon cable to the diskette drive connector on the SCSI backplane. See Figure 5-4.

  2. Close the system covers. See "Closing the System Covers."

  3. Reconnect the system and peripherals to their electrical outlets and turn them on.

  4. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


Installing a CD Drive

The optional CD drive is installed in a carrier that slides into the peripheral bay.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.
  1. Remove the optional front bezel, if attached. See "Removing the Bezel."

  2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  3. Open the system covers. See "Opening the System Covers."

  4. If a filler plate is installed in the drive bay, remove it now.

  5. If the drive carrier and the drive were supplied separately, install the drive in the carrier. See Figure 4-26.

Figure 4-26.  Installing a CD Drive in a Drive Carrier

    1. Match the back end of the drive with the back end of the carrier, which has a retention tab.

    1. Fit the right edge of the CD drive into the carrier tray, pressing the drive firmly backward against the stop tab near the right rear corner of the carrier.

    2. Lower the left side of the drive into the carrier until the drive snaps into place.

  1. Slide the drive into the peripheral bay until it is fully inserted. See Figure 4-27.

Figure 4-27.  Installing a CD Drive

  1. Connect the CD drive data cable to the CD drive and to the CD drive connector on the SCSI backplane. See Figure 5-4.

  2. Close the system covers. See "Closing the System Covers."

  3. Reconnect the system and peripherals to their electrical outlets and turn them on.

  4. Replace the optional front bezel, if applicable. See "Replacing the Bezel."


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