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Utilities and Drivers: Dell Inspiron 3500 Portable Computer System Reference
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Utilities and Drivers: Dell™ Inspiron™ 3500 Portable Computer System Reference

bullet.GIF (1107 bytes) Introduction bullet.GIF (1107 bytes) Installing the Touch Pad Driver
bullet.GIF (1107 bytes) Before You Begin bullet.GIF (1107 bytes) Installing the DVD/MPEG-2 PC Card, Device Driver, and DVD-to-Go™ Software
bullet.GIF (1107 bytes) Installing Microsoft Windows 98 and Device Drivers bullet.GIF (1107 bytes) Creating the Save-to-Disk Suspend File
bullet.GIF (1107 bytes) Installing the Video Driver bullet.GIF (1107 bytes) Installing Softex BayManager Software
bullet.GIF (1107 bytes) Changing Video Resolution bullet.GIF (1107 bytes) Reinstalling Device Drivers
bullet.GIF (1107 bytes) Installing the Audio Driver bullet.GIF (1107 bytes) Installing the System User's Guide
bullet.GIF (1107 bytes) Installing the Internal Modem Driver

Introduction

You may need to install the Microsoft Windows 98 operating system and the Dell device drivers and utilities on your Dell Inspiron 3500 portable computer under the following conditions:

  • Dell did not install an operating system or other system software on your computer.
  • You are reinstalling the version of Windows 98 that came with your computer, and you need to reinstall the drivers and utilities that Dell provides.
  • You have a new hard-disk drive and you need to install all of the system software.

To install the Windows 98 operating system as well as Dell device drivers and utilities, you must have the following items:

  • Microsoft Windows 98 CD
  • Microsoft Boot Disk Windows 98 Series diskette
  • Dell Inspiron 3500 System Software CD
  • Diskette drive cable

To install or reinstall Dell utilities and drivers in the Windows 98 operating system, use the program diskette set from Dell or the backup diskettes that you made after receiving the computer.


Before You Begin

Before you begin the installation, you must install the CD-ROM or the optional DVD-ROM drive in the media bay of your computer, and you must attach the diskette drive externally. For instructions on installing the CD-ROM or the optional DVD-ROM drive in the media bay, refer to the Dell Inspiron 3500 Portable Computer — Using the Media Bay document. To install the external diskette drive, perform the following steps:

  1. Plug the squared end of the cable into the parallel connector on the back of the computer, and tighten the screws on either side of the cable connector.
  2. Plug the triangular end of the cable into the diskette drive, and tighten the screws on either side of the cable connector.
  3. Insert the CD-ROM or DVD-ROM drive in the media bay and ensure that the diskette drive is connected to the parallel port connector via the diskette drive cable.

The diskette drive is now connected.


Installing Microsoft Windows 98 and Device Drivers

To install/reinstall Microsoft Windows 98 and device drivers on your computer, perform the following steps:

  1. Insert the Microsoft Boot Disk Windows 98 Series diskette into the external diskette drive.
  2. Restart the system.
  3. Insert the Microsoft Windows 98 CD into the CD-ROM drive.
  4. Ensure that the computer is connected to AC power.
  5. When the Microsoft Windows 98 Startup Menu appears, be sure that the 1. Start Windows 98 setup from CD-ROM is highlighted, and press <Enter>.
    The Microsoft Windows 98 Startup screen appears.
  6. Press <Enter> to continue with the installation of Windows 98.
  7. When a message asks you if you want to reinstall Windows 98 over your current operating system, use the down-arrow key to highlight Continue setup and replace your current operating system, then press <Enter>.
  8. When a message tells you that Windows 98 is about to prepare the system for installing the operating system, press <Enter>.
    ScanDisk checks your system files.
  9. When the Windows 98 Setup window appears, click Continue.
    Windows 98 checks your hard-disk drive and prepares your system for installing the operating system.
  10. When prompted for the directory in which to install the Windows 98 files, make sure that c:\windows is selected and click Next>.
  11. When prompted to save the existing system files, click Yes (Recommended).
  12. When prompted for the drive to which you want to save the system files, click OK to select the default directory or type the path of another directory.
    Windows 98 saves the system files to the designated directory.
  13. When the Establish Your Location window appears, select your regional location and click Next>.
    This setting tells Windows 98 how to display Internet content. If necessary, you can select the keyboard type you want to use.
  14. When prompted to create the start-up diskette, remove the boot diskette from the diskette drive and click Next>.
  15. Label a blank diskette as instructed, insert the diskette into the diskette drive, and click OK.
    If a dialog box instructs you to format the diskette, click Format.
  16. After you have created the start-up diskette, remove it from the diskette drive.
  17. When the Start copying files window appears, click Next>.
    The Welcome to Microsoft Windows 98 window appears and displays information about the operating system while the files are copied to your hard-disk drive.
    NOTE: This step may take several minutes to complete. The approximate time is displayed on the Windows 98 status bar.

    When the files have been copied to the hard-disk drive, Windows 98 prompts you to restart the system.

  18. Click OK to restart the computer.
  19. In the User Information window, type your name and, if applicable, your company name, then click Next>.
    The Name field must be completed. The Company Name is optional.
  20. Read the license agreement, click I accept the agreement, and then click Next>.
    If you do not accept the agreement, you cannot access Windows 98. After you accept the license agreement, the Product Key window appears.
  21. Find the Product Key on the Certificate of Authenticity on the front cover of the Getting Started/Microsoft Windows 98 document, enter the Product Key in the fields provided, and then click Next>.
  22. When the Start Wizard appears, click Finish.
    A series of windows appears to inform you that Windows 98 is setting up hardware, initializing drivers, and detecting hardware and Plug and Play devices.
    Windows 98 restarts the system and detects additional hardware settings.
    The Windows 98 Setup window appears and lists which items Windows 98 is setting up.
    Windows 98 updates the system settings and restarts the system.
    The Welcome to Windows 98 screen appears.

After installing Windows 98 on your computer, you need to install the following device drivers and software tools:

  • Video driver
  • Audio driver
  • Internal modem driver
  • Touch pad driver
  • System Help
  • DVD/MPEG-2 PC Card, Device Driver, and DVD-to-Go Software
  • Save-to-Disk Suspend File
  • Softex BayManager Software

Installing the Video Driver

The video driver controls features such as screen resolution and the number of screen colors.

NOTE: If you need to use extended video modes, check the documentation that accompanied the application program to determine if the drivers are provided. If they are not, contact the software manufacturer to obtain the necessary drivers.

To install the video driver, perform the following steps:

  1. Insert the Dell Inspiron 3500 System Software CD into the CD-ROM or optional DVD-ROM drive.
  2. Click Start, point to Settings, and click Control Panel.
  3. In the Control Panel, double-click the Display icon.
  4. In the Display Properties screen, click the Settings tab, and then click Advanced.
  5. Click the Adapter tab, and then click Change.
  6. In the Update Device Driver Wizard screen, click Next>.
  7. Click Next> again.
  8. Click the Specify a Location checkbox. Uncheck the floppy diskette drive checkbox, and change drive A to D.
  9. Click Browse.
  10. Double-click the CD-ROM or DVD-ROM icon.
  11. Double-click the Video folder.
  12. Click OK, and then click Next>.
    On the Update Device Driver Wizard screen, the Updated driver (recommended) NeoMagic Magic Media 256AV should be checked.
  13. Click Next>.
  14. After the driver has been located, click Next>.
  15. After Windows has finished installing the updated driver, click Finish.
  16. Click Yes to restart the computer.
NOTE: After the computer restarts, you may change the video resolution. See the following section, “Changing Video Resolution.”

Changing Video Resolution

To change the video resolution, perform the following steps:

  1. When the system restarts, click the Start button, point to Settings, and click Control Panel.
  2. Double-click the Display icon and click the Settings tab.
  3. Update the Color palette from 256 colors to High Color (16 bit).
    NOTE: This setting is optimized to DVD.
  4. Set the Screen area to 1024 x 768, and click Apply.
  5. Click Apply the new color settings without restarting. Click OK.
  6. When a message appears informing you that Windows will resize your computer, click OK.
  7. When a message asks if you want to keep the new setting, click Yes.
  8. Click Advanced.
  9. Click the Monitor tab and click Change.
  10. Under models, click Laptop Display Panel (1024 x 768) and click OK.
  11. Click Apply and then click OK.
  12. Click OK again.
  13. Restart the system.

Continue with the installation procedure by installing the audio driver as described in the next section, “Installing the Audio Driver.”


Installing the Audio Driver

The audio driver allows you to customize the sound features of your computer.

To install the audio driver, perform the following steps:

  1. Double-click the My Computer icon, and then double-click the CD-ROM or DVD-ROM icon.
  2. Double-click the Audio folder.
  3. Double-click the setup.exe icon.
  4. At the Welcome screen, click Next>.
    Messages indicating that files are being copied and driver information is being built appear on your screen.
  5. At the NeoMagic License Agreement screen, click Yes.
  6. At the Choose Installation Configuration screen, the check boxes for MagicMedia 256AV Audio System and NeoMagic MagicWave 3DX Audio system are already checked as the defaults. Click Next>.
    The audio driver files are copied to the hard-disk drive.
  7. At the Setup is Complete window, click Yes, I want to restart my computer now, and click Finish.

Continue with the installation procedure by installing the internal modem driver as described in the next section, “Installing the Internal Modem Driver.”


Installing the Internal Modem Driver

NOTE: The internal modem is not available in some regions.

The modem driver allows you to customize the operation of your internal modem. To install the internal modem driver, perform the following steps:

  1. Double-click the My Computer icon, and then double-click the CD-ROM or DVD-ROM icon.
  2. Double-click the Modem folder.
  3. Double-click setup.exe.
  4. At the Welcome screen, click Next>.
    The internal modem files are copied to your hard-disk drive.
  5. At the Setup Complete window, click Finish.
  6. After the computer restarts, click the Start button, point to Settings, and click Control Panel.
  7. At the Control Panel, double-click the System icon.
  8. Click the Device Manager tab. Be sure that View devices by type (default) is selected.
  9. In the device list, double-click Other devices, and then click Unknown Device.
  10. Click Remove and then click OK at the Confirm Device Removal window.
  11. Click Close.
  12. Exit the Control Panel window, shut down, and then restart the computer.

Continue with the installation procedure by installing the touch pad driver as described in the next section, “Installing the Touch Pad Driver.”


Installing the Touch Pad Driver

The touch pad driver and associated utilities allow you to customize the operation of your touch pad and cursor features. To install the touch pad driver, perform the following steps:

  1. Double-click the My Computer icon, and then double-click the CD-ROM or DVD-ROM icon.
  2. Double-click the Touchpad folder.
  3. Double-click the setup.exe icon.
  4. At the Welcome screen, click Next>.
  5. At the Close Destination Location screen, click Next>.
  6. Click Location, then click Next>.
  7. At the Start Copying Files window, click Next>.
    The touch pad files are copied to your hard-disk drive.
  8. At the Setup Complete window, click Yes, I want to restart my computer now, and then click Finish to restart the computer.

Installing the DVD/MPEG-2 PC Card, Device Driver, and DVD-to-Go™ Software

To install the Dell DVD/MPEG-2 PC Card and the required device driver for your computer, perform the following steps:

  1. Insert the DVD-to-Go CD into the DVD-ROM drive.
  2. Insert the MPEG-2 PC Card into the lower of the two connectors in your computer’s PC Card slot.
    NOTE: Only the lower PC Card slot connector is designed for use with ZV-capable PC Cards.

    The first time you insert the MPEG-2 PC Card, the New Hardware Found dialog box appears with the following statement:
    DELL-DVD Player
    Windows has found new hardware and is locating the software for it.


    Then another dialog box appears with the following statement:
    Add New Hardware Wizard
    This Wizard searches for new drivers for:
    Dell-DVD Player

  3. Click Next.
    A dialog box appears with the following question:
    What do you want Windows to do?
  4. Click Search for the best driver for your device (Recommended).
  5. Click Next.
    A dialog box appears with the following statement:
    Windows will search for new drivers in its driver database on your hard drive, and in any of the following selected locations.
  6. Click (uncheck) the boxes next to Floppy disk drives and Specify location.
  7. Click (check) the box next to CD-ROM drive.
  8. Click Next.
    A dialog box appears with the following statement:
    Windows will search for the driver.
    Windows driver file search for the device:
    DELL-DVD_Player.
  9. Click Next.
    The Copying Files dialog box appears with the following message:
    The file ‘InstAgnt.exe’ on (Unknown) cannot be found.
  10. Click Browse.
  11. Click the arrow next to the Drives menu.
  12. Select the drive letter (for example, E or G) with the CD icon.
  13. Click OK.
  14. Click OK again.
    The computer automatically installs the DVD device driver onto the hard-disk drive.
    After the DVD device driver is installed, your computer emits two beeps notifying you that the MPEG-2 PC Card is recognized.
  15. Click Finish.
    After the driver software installation has been completed, an installation application for the DVD-to-Go Player software launches automatically.
    During the installation, you may need to wait for 6 to 8 seconds between some of the installation windows while the software is being installed from the CD. Do not try to rush through the installation as you may skip over some important steps. Provide all requested information. For example, be sure to select the appropriate region code.
    NOTE: Your only chance to select the region code occurs during the installation procedure. You cannot change it later. Each region, as defined in the installation software, encodes DVDs differently. You cannot switch back and forth between differently coded regional DVDs. After you choose a region, your PC Card can only play DVDs designed to be sold in that region.

Creating the Save-to-Disk Suspend File

If you are installing a new hard-disk drive or if you are rebuilding a hard-disk drive with corrupted software and you want to be able to use the save-to-disk suspend mode, you must use the phdisk.exe utility on the Dell Inspiron 3500 System Software CD to create a save-to-disk suspend file. When save-to-disk suspend mode is activated, all system data is stored in this file.

To create the save-to-disk suspend file, perform the following steps:

  1. Insert the Microsoft Boot Disk Windows 98 Series diskette into the external diskette drive.
  2. Restart the system.
  3. When the Microsoft Windows 98 Startup Menu appears, select Start computer with CD-ROM Support and press <Enter>.
  4. When the MS-DOS prompt appears, insert the Dell Inspiron 3500 System Software CD into the CD-ROM or optional DVD-ROM drive.
  5. At the MS-DOS prompt, type x:, where x is the drive letter for your CD-ROM or DVD-ROM drive, and press <Enter>.
    The MS-DOS prompt changes to your CD-ROM or DVD-ROM drive.
  6. Type cd\utility and press <Enter>.
  7. Type phdisk/create/file and press <Enter>.
    NOTE: Make sure that there is a space between phdisk/create and/file.

    The utility calculates the size of the file, in kilobytes, based on the amount of system memory in your computer, plus 2 MB of video memory and additional system requirements.

  8. Follow the instructions on your screen to create the save-to-disk suspend file.
    To check the size of the save-to-disk suspend file,  type phdisk/info at an MS-DOS prompt and press <Enter>.

If you need to delete the save-to-disk suspend file,  type phdisk/delete/file at an MS-DOS prompt and press <Enter>.


Installing Softex BayManager Software

The BayManager software allows you to remove and install devices without turning off your system. To install BayManager, perform the following steps:

  1. Insert the Dell Inspiron 3500 System Software CD into the CD-ROM drive.
  2. Double-click the My Computer icon, and then double-click the CD-ROM icon.
  3. Double-click the BayMgr folder.
  4. Double-click setup.exe.
  5. At the Welcome screen, click Next.
    An InstallShield message indicates that the files are being copied.
  6. At the Setup Complete window, click Yes, I want to restart my computer now, and click Finish.
    The system restarts.
  7. Remove the Dell Inspiron 3500 System Software CD from the CD-ROM drive.
  8. After your computer restarts, a BayManager icon appears in the icon tray.

Installing the System User’s Guide

See Documentation to download the Dell Inspiron 3500 System User’s Guide, if needed. Click System User's Guide (.hlp) and, when prompted, save the file to your hard-disk drive.


Reinstalling Device Drivers

If a driver and/or a utility that came with your computer is corrupted, you may wish to reinstall it individually.

The reinstallation procedures for the video driver, the internal modem driver, the audio driver, and the touch pad driver are the same as the installation procedures.


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