The following table lists the resources that Dell provides as support tools. Additional
resources may be shipped with your computer system.
Resources
Contents
Using the Resource
Dell OptiPlex ResourceCD
Dell Diagnostics
Drivers
Utilities
Computer and device documentation
From the main menu on the ResourceCD that was shipped with
your computer, use the pull-down menu to make selections appropriate for your computer.
You can perform the following tasks:
Diagnose a problem
Install or reinstall drivers
Obtain information on your computer and devices
NOTE: User documentation and drivers are already installed
on your computer when shipped from Dell. You can use this CD to access documentation,
reinstall drivers, or run diagnostics tools. You must boot your computer from this CD to
run the diagnostics, which may require changing your computer's boot sequence.
Setup and Quick Reference Guide
Getting started/setup
Support tools
Solving Problems
Warranty information
Read the Setup and Quick Reference Guide for
information on the following:
Setting up your computer
Finding and using support resources
Diagnosing a problem
Using tools and utilities
Service and Registration Labels—located on the front or
side of your Dell™ computer.
Express Service Code and Service Tag Number
Product Key (also called the Product ID or Certificate of Authenticity [COA])
The Express Service Code and Service Tag Number are unique
identifiers for your Dell computer.
You may need the Product Key (or Product ID) number
to complete the operating system setup.
Operating system CD
Use the operating system CD, which was shipped with your
computer, to reinstall your operating system.
NOTE: The
operating system CD may not include all the latest drivers for your computer. If you
reinstall your operating system, use the ResourceCD to reinstall drivers for the devices
shipped with your computer.
For more information about reinstalling your operating system, see the operating system
installation guide that was shipped with your computer.
Operating system installation guide
Read the operating system installation guide for information
on reinstalling and configuring your operating system.
Click the Start button and
select Help or Help and Support, depending on your operating system, to
obtain more information on your operating system.
User's guides for your computer and devices
Depending on your operating system, double-click the User's
Guides icon on your desktop or click the Start button and then select Help
and Support to access the electronic documentation stored on your hard drive. Obtain
information on the following:
Using your computer
Configuring system settings
Removing and installing parts
Installing and configuring software
Diagnosing a problem
Obtaining technical specifications
Acquiring device documentation (on selected operating systems)
Getting technical assistance
Dell support website
Technical support and information
Downloads for your computer
Order or delivery status
Hints and tips, technology papers, service information
Go to support.dell.com.
Get help with general usage, installation, and troubleshooting questions
Obtain answers to technical service and support questions
Get the latest versions of the drivers for your computer
Access documentation about your computer and devices
Join online discussions with other Dell customers and Dell technical professionals
Explore a list of online links to Dell's primary vendors
Dell Premier Support website
Service call status
Top technical issues by product
Frequently asked questions by product number
Customized service tags
System configuration detail
Go to premiersupport.dell.com:
The Dell Premier
Support website is customized for corporate, government, education, and healthcare
customers.
The following figures show the controls, lights, and features located on the front
panel of the small form-factor, small desktop, and small mini-tower computers.
Open the front panel door to access two Universal Serial Bus (USB) connectors and the
headphone connector. This door is removable; if you remove it or accidentally knock it off
its hinges, it snaps back in place.
The power button controls the computer's AC input power.
The Microsoft� Windows� 98, Windows 98 Second Edition (SE), Windows 2000, and Windows
XP operating systems let you configure the function of the power button through the
Advanced Configuration and Power Interface (ACPI) feature, as shown in the following
table.
NOTICE: To turn off your
computer, perform an orderly computer shutdown using the operating system menu when
possible.
Power Button Functions for Windows 98, Windows 98 SE, Windows
2000, and Windows XP with ACPI
Action
Results
Computer Turned On
and ACPI Enabled
Computer in Standby Mode
Computer Turned Off
Press power button
Computer goes into standby mode or turns off (depending on
the operating system setup)
Computer turns on
Boots and computer turns on
Hold power button
for 6 seconds*
Computer turns off
Computer turns off
Boots and computer turns on
*Pressing or holding the power
button to shut down the computer may result in data loss. Use the power button to shut
down the computer only if the operating system is not responding.
*Pressing or holding the power
button to shut down the computer may result in data loss. Use the power button to shut
down the computer only if the operating system is not responding.
*Pressing or holding the power
button to shut down the computer may result in data loss. Use the power button to shut
down the computer only if the operating system is not responding.
If the computer does not turn off when you press the power button, the computer may be
hung. Press and hold the power button until the computer turns off completely (this
process may take several seconds). If the computer is hung and the power button fails to
function properly, unplug the AC power cable from the computer, wait for the computer to
completely stop running, and plug in the AC power cable. If the computer does not restart,
press the power button to restart the computer.
The power light illuminates in two colors and blinks or remains solid to indicate
different states (normal and nonnormal). The following are normal lights:
No light — computer is in the off state (S4, S5, or mechanical OFF)
Steady green — normal operating state
Blinking green — low-power state (S1 or S3)
NOTE: Your computer can resume
from the S3 state (suspend to RAM) in several ways. Pressing the power button always
works. Certain USB devices also wake the computer from S3, and the action required varies
by device. Check your device documentation for details. Remote Wake Up also creates an S3
wake event if enabled in system setup and in your operating system. Personal System/2
(PS/2) wake events also vary depending on your operating system. For example, PS/2 mice
will not wake from S3 in Windows 98 SE but will wake from S3 in Windows 2000 or Windows XP
if enabled in the operating system (OS). PS/2 keyboards will always wake the computer from
S3 in Windows 98 SE and will wake from S3 in Windows 2000 or Windows XP if enabled in
the operating system.
The floppy drive access light lights when the drive is reading data from, or writing
data to, a floppy disk. Wait until this light turns off before you remove the floppy from
the drive.
When you connect external devices to your computer's back panel, follow these
guidelines:
Check the documentation that accompanied the device for specific installation and
configuration instructions.
For example, you must connect most devices to a particular input/output
(I/O) port or connector to operate properly. Also, external devices like a mouse or
printer usually require you to load device drivers into computer memory before they will
work.
Always attach external devices while your computer is turned off. Then turn on
the computer before turning on any external devices, unless the documentation for
the device specifies otherwise. (If the computer does not seem to recognize the device,
try turning on the device before turning on the computer.)
NOTICE: When you disconnect
external devices from the back of the computer, wait 5 seconds after turning off the
computer before you disconnect any devices to avoid possible damage to the system board.
This is used to connect printers. Default designation is LPT1.
NOTE: The integrated parallel
port is automatically disabled if the computer detects an installed expansion card
containing a parallel port configured to the same address as specified in "Additional System Setup Options."
Turn off the computer and any attached devices before connecting a mouse to the
computer. If your computer uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed
the necessary mouse drivers on your hard drive.
The network adapter, which includes a Remote Wake Up feature, has the following lights:
A yellow activity light flashes when the computer is transmitting or receiving network
data. (A high volume of network traffic may make this light appear to be in a steady
"on" state.)
A dual-colored link integrity light, which is green when there is a good connection
between a 10-megabit per second (Mbps) network and the network adapter and orange when
there is a good connection between a 100-Mbps network and the network adapter. When the
light is off, the computer is not detecting a physical connection to the network.
The network adapter connector attaches an unshielded twisted pair (UTP) Ethernet cable
to your computer. Press one end of the UTP cable to an RJ45 jack wall plate or to an RJ45
port on a UTP concentrator or hub, depending on your network configuration, and press the
other end of the UTP cable into the network adapter connector until the cable snaps
securely into place
Dell recommends the use of Category 5 wiring and connectors for our customers'
networks.
This jack is used to attach record/playback devices such as cassette players, CD
players, and VCRs. Connect the line-out cable from any of these devices to the line-in
jack.
This jack is used to attach computer speakers. This jack is amplified, so speakers with
integrated amplifiers are not required. Connect the audio cable from the speakers to this
jack.
Default port designations: COM1 for serial port 1 and COM2 for serial port 2. You can
reassign the serial port's designation if you add an expansion card containing a serial
port using this designation.
If you set the computer's serial ports to Auto in system setup and add an
expansion card containing a serial port configured to a specific designation, the computer
automatically maps (assigns) the integrated ports to the appropriate COM setting as
necessary.
Before you add a card with a serial port, check the documentation that accompanied your
software to make sure that the software can be mapped to the new COM port designation.
This connector is used to attach a video graphics array (VGA)-compatible monitor to
your computer.
NOTE: This connector can be used
for a secondary display if multi-monitor is supported and enabled in your operating system
and you have an add-in PCI video card.
To remove the computer stand, perform the following
steps:
Turn the computer over so that the stand is at the top.
Loosen the thumb screw and lift the stand away (see the
following figures).
Place the computer in a horizontal position.
Small Form-Factor Desktop Computer Stand
Small Desktop Computer Stand
To attach the computer stand, perform the following
steps:
Place the computer on its right side so that the drive
bays are at the bottom.
Fit the stand onto what was the left side of the
computer.
Position the stand as shown in the figure by aligning
the large round hole in the stand with the securing button on the side of the cover and
aligning the captive screw in the stand with the screw hole in the cover.
When the stand is in place, tighten the thumbscrew.
Rotate the computer so that the stand is at the bottom
and the drives are at the top.
