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What Are You Looking For?
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Find it Here
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- A diagnostic program for my computer
- Drivers for my computer
- My computer documentation
- My device documentation
| Drivers and Utilities CD (also known as the ResourceCD)
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation.
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
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NOTE: The Drivers and Utilities CD is optional and may not ship with all computers. |
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- How to set up my computer
- Troubleshooting information
- How to run the Dell Diagnostics
- Error codes and diagnostic lights
- Tools and utilities
| Quick Reference Guide
NOTE: This document is available as a PDF at support.dell.com.
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NOTE: The Quick Reference Guide is optional and may not ship with all computers. |
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- Warranty information
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
| Dell™ Product Information Guide
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- How to remove and replace parts
- Technical specifications
- How to configure system settings
- How to troubleshoot and solve problems
| User's Guide
Microsoft® Windows® XP Help and Support Center
- Click the Start button and click Help and Support.
- Click User's and system guides and click User's guides.
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- Operating system updates and patches
| Desktop System Software (DSS)
The DSS is located on the Drivers and Utilities CD and on the Dell Support website.
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- Service Tag and Express Service Code
- Microsoft Windows License Label
| Service Tag and Microsoft Windows License
These labels are located on your computer.
- Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
- Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.
- Use the number on the Microsoft Windows License Label if you reinstall your operating system.
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- Latest drivers for my computer
- Answers to technical service and support questions
- Online discussions with other users and technical support
- Documentation for my computer
| Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
- Solutions — Troubleshooting hints and tips, articles from technicians, and online courses
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care — Contact information, order status, warranty, and repair information
- Downloads — Drivers, patches, and software updates
- Reference — Computer documentation, product specifications, and white papers
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- Service call status and support history
- Top technical issues for my computer
- Frequently asked questions
- File downloads
- Details on my computer configuration
- Service contract for my computer
| Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.
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- How to use Windows XP
- Documentation for my computer
- Documentation for devices (such as a modem)
| Windows Help and Support Center
- Click the Start button and click Help and Support.
- Type a word or phrase that describes your problem and click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
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- How to reinstall my operating system
| Operating System CD
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft Windows XP" for reinstallation instructions.
After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.
Your operating system license label is located on your computer.
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NOTE: The operating system media is optional and may not ship with all computers |
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