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Low-Profile Chassis -- Removing and Replacing Parts: Dell OptiPlex GX110 Systems
Service Manual
Back to Contents Page
Low-Profile Chassis Removing and Replacing Parts: Dell
OptiPlex GX110 Systems Service Manual
Overview
This section provides procedures for removing and replacing the components, assemblies,
and subassemblies in the Dell OptiPlex low-profile chassis GX110 system.
Unless otherwise noted, each procedure assumes that the following conditions exist:
Most of the procedures in this file require the use of one or more of the following
tools:
- Small flat-blade screwdriver
- Wide flat-blade screwdriver
- #1 and #2 Phillips-head screwdrivers
- 1/4-inch nut driver
Also, use a wrist grounding strap as explained in "Precautionary Measures."
Before you perform any procedure in this section, take a few moments to read the
following caution for your personal safety and to prevent damage to the system from ESD.
 |
CAUTION: FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE
EQUIPMENT Before you start to work on the
system, perform the following steps in the sequence listed:
- Turn off the computer and all peripherals.
- Disconnect the computer and peripherals from their AC power sources. Also, disconnect
any telephone or telecommunication lines from the computer. Doing so reduces the potential
for personal injury or shock.
- If you are disconnecting a peripheral from the computer or are removing a component from
the system board, wait 10 to 20 seconds after disconnecting the computer from AC power
before disconnecting the peripheral or removing the component to avoid possible damage to
the system board.
- Wear a wrist grounding strap, and clip it to an unpainted metal surface, such as the
padlock loop on the back of the chassis. If a wrist grounding strap is not available,
touch any unpainted metal surface on the back of the computer or on the computer chassis,
such as the power supply, to discharge any static charge from your body before touching
anything inside the computer. While you work, periodically touch an unpainted metal
surface on the computer chassis to dissipate any static electricity that might harm
internal components. Also avoid touching components or contacts on a card and avoid
touching pins on a chip.
- Verify that the auxiliary power indicator on the system board is not on. If it is on,
you may need to wait 10 to 30 seconds for it to go out (see Figure
16).
|
Figure 1 shows a top view of the low-profile chassis to help you
orient yourself when you work inside the computer.
Figure 1. Low-Profile Chassis
Orientation View
 |
| 1 |
System board |
| 2 |
Hard-disk drive |
| 3 |
Power supply |
| 4 |
Externally accessible drive bays |
|
Figure 2 shows the low-profile chassis with the cover removed.
Figure 2. Inside the
Low-Profile Chassis
 |
| 1 |
Diskette drive in upper bay |
| 2 |
Diskette drive interface cable |
| 3 |
Hard-disk drive interface cable |
| 4 |
Hard-disk drive |
| 5 |
Chassis intrusion switch |
| 6 |
Expansion-card cage |
| 7 |
Expansion-card slots |
| 8 |
Security cable slot |
| 9 |
I/O ports and connectors |
| 10 |
AC power receptacle |
| 11 |
Padlock ring |
| 12 |
Power supply |
|
Figure 3. Computer Cover Removal
To remove the low-profile chassis computer cover, perform the following steps:
- Press in on the two securing buttons until the cover is free to swing up (see Figure 3).
- Raise the back of the cover, and pivot it toward the front of the computer.
- Lift the cover off the hooks at the front of the chassis.
- Disengage the tabs that secure the cover to the top of the chassis, and lift the cover
away.
Figure 4. Computer Cover
Replacement
To replace the low-profile chassis computer cover, perform the following steps:
- Face the front of the computer and hold the cover at a slight angle (see Figure 4).
- Align the bottom of the cover with the bottom of the chassis and insert the hooks on the
cover into the recessed slots on the computer chassis so that the tabs catch the hooks
inside the slots.
- Pivot the cover down toward the back of the chassis and into position.
Make sure that the securing buttons click into place.
Figure 5.
Eject, Power, and Reset Button Removal
 |
| 1 |
Disk eject button |
| 2 |
Reset button |
| 3 |
Power button |
|
To remove the eject, power, and reset buttons, perform the following steps:
- Lay the computer cover on a flat work surface, with the inside of the top cover facing
up.
- To remove the 3.5-inch diskette-drive eject button, pull gently on the plastic part of
the button until it comes free.
- To remove the power button or the reset button, use a small screwdriver and push in the
two or three plastic clips that hold the button to the bezel. When these clips are
released, the buttons come free from the bezel.
Figure 6. 5.25-Inch
Front-Panel Insert Removal
 |
| 1 |
Posts (2) |
| 2 |
Front of top cover |
| 3 |
Ring tabs (2) |
|
To remove a 5.25-inch front-panel insert, perform the following steps:
- Hold the bezel with the front facing you.
- From the front of the top cover, use your thumbs to press inward on the insert until it
snaps free of the cover.
To replace a 5.25-inch front-panel insert, position the two ring-tabs over the posts on
the inside of the bay opening, and then press the ring tabs over the posts.
Figure 7. Control Panel
Removal
 |
| 1 |
Control panel |
| 2 |
Chassis intrusion switch |
|
To remove the control panel in the low-profile chassis, perform the following steps:
- Disconnect the control panel cable from the PANEL connector on the system board (see
"System Board Labels" for the location of the
PANEL connector).
- From inside the chassis, remove the mounting screw that secures the
control panel to the chassis.
- Disconnect the chassis intrusion switch cable connector from the
control panel.
- Remove the control panel from the chassis.
When you reinstall the control panel, be sure to put the right side
of the control panel behind the mounting tab.
Figure 8. Chassis
Intrusion Switch Removal
 |
| 1 |
Control panel |
| 2 |
Chassis intrusion switch |
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To remove the chassis intrusion switch in the low-profile chassis,
perform the following steps:
- Disconnect the chassis intrusion switch cable connector from the
control panel on the front of the chassis as shown in Figure 8.
Note the routing of the chassis intrusion cable as you remove it from the chassis. Hooks
on the chassis keep the cable in place.
- Slide the chassis intrusion switch out of its slot to remove it from
the chassis (see Figure 8).
- Install the replacement chassis intrusion switch and cable.
- To reset the chassis intrusion detector, enter System Setup during
the system's POST. In the Chassis Intrusion option, press the left- or
right-arrow key to select Reset, and then choose Enabled,
Enabled-Silent, or Disabled (see your User's Guide for
instructions).
 |
NOTE: In all of the following procedures, left and
right refer to your left and right as you face the front of the computer. |
Figure 9. Drive Locations
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| 1 |
5.25-inch drive |
| 2 |
3.5-inch diskette drive |
| 3 |
Hard-disk drive |
| 4 |
Chassis intrusion switch |
|
 |
NOTE: Computer configurations differ. Your
computer may have an Iomega Zip drive installed instead of a 3.5-inch diskette drive, or
your computer may have no externally accessible drives installed. |
To remove the
3.5-inch diskette drive assembly from the drive shelf, perform the following steps:
- Disconnect the DC power cable
and the interface cable from the back of the drive.
- Press both release latches on
the left side of the 3.5-inch diskette drive.
- Pivot the 3.5-inch
diskette drive upward 1 inch (2.5 cm), and then pull the drive
away from the notched tabs on the right chassis wall.
- Remove the bracket from the diskette drive you just removed.
5.25-inch Drive
To remove the 5.25-inch drive/bracket assembly, perform the
following steps:
- Remove the diskette drive and bracket.
- Disconnect the DC power cable
and EIDE cable from the drive.
- Lift the 5.25-inch drive/bracket straight up and out of the chassis.
Hard-Disk Drive Removal
Figure 10.
Hard-Disk Drive/Bracket Assembly Removal
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| 1 |
Captive screw |
| 2 |
Hinge tabs on back of drive bracket (2) |
| 3 |
Slots in floor divider (3) |
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To remove the hard-disk drive/bracket assembly, perform the
following steps:
- Disconnect the DC power cable and EIDE cable from the drive.
- Loosen the captive screw securing the hard-disk drive/bracket to the
bottom of the chassis.
- Grasp the drive/bracket, and pivot it upward from the chassis until
the two hinge tabs (located on the side opposite the screw) clear the floor divider (see
Figure 10). Then lift the bracket upward and out of the chassis.
- To remove the hard-disk drive from the bracket, place the
drive/bracket on a flat surface with the bracket facing up.
Remove the four screws that secure the bracket to the drive.
Figure
11. Hard-Disk Drive to Bracket Installation
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| 1 |
Hard-disk drive |
| 2 |
Bracket |
| 3 |
Screws (4) |
|
To install a replacement hard-disk drive, perform the following
steps.
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CAUTION: To avoid the possibility of electric
shock, turn off the computer and any peripherals, disconnect them from electrical outlets,
and then wait at least 5 seconds before you remove the computer cover. Also, before you
install a drive, see the other precautions in "Precautionary
Measures." |
NOTICE: To avoid damaging the drive by electrostatic
discharge (ESD), ground yourself by touching an unpainted metal surface on the back of the
computer.
NOTICE: When you unpack the drive, do not set it on a hard
surface, which may damage the drive. Instead, set the drive on a surface, such as a foam
pad, that will sufficiently cushion it.
- Prepare the drive for installation.
Check the documentation for the drive to verify that it is configured for your computer
system.
- If not already done, remove the computer
cover.
- To install the hard-disk drive to the bracket, place the drive
top-down on a flat surface with the bracket mounting holes facing up.
- Position the bracket over the holes and install four screws to secure
the bracket to the drive.
- Insert the bracket's hinge tabs into the chassis slots so that the
tabs hook over the slots.
- Rotate the bracket toward the chassis floor and
secure the bracket with a screw.
- Connect a power cable to the power input connector on the back of the
drive (see Figure 12).
- Check all connectors to ensure that they are properly cabled and
firmly seated.
- Connect one of the device connectors on the EIDE cable to the 40-pin
interface connector on the back of the hard-disk drive.
NOTICE: You must match the red colored stripe on the EIDE
cable with pin 1 on the drive's interface connector to avoid possible damage to your
system.
Figure 12.
Hard-Disk Drive Cable Attachment
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| 1 |
Power cable |
| 2 |
EIDE interface cable |
| 3 |
IDE1 connector on system board |
|
NOTICE: You must attach the blue connector on the EIDE
interface cable to the IDE1 connector on the system board to avoid possible damage to your
system.
NOTICE: You must match the red colored stripe on the EIDE
interface cable with pin 1 on the IDE1 connector to avoid possible damage to your system.
- If it is not already connected, connect the blue connector on the
EIDE interface cable to the IDE1 connector on the system board.
To locate the IDE1 connector on the system board, see "System Board Components."
- Replace the computer cover. Then reconnect your computer and
peripherals to their electrical outlets, and turn them on.
- If the drive you just installed is the primary drive, insert a
bootable diskette into drive A.
- Turn on the computer system.
- Enter System Setup and update the appropriate Primary Drive option, 0
or 1 (see the online System User's Guide for complete information).
- After you update the System Setup settings, reboot the system.
- Partition and logically format your drive before you proceed to the
next step.
See the documentation for your operating system for instructions.
 |
NOTE: On systems with hard-disk drives
larger than 2 GB, create a primary partition of 2 GB and divide the remaining capacity
into partitions of 2 GB or less. For example, a system with a 2.5-GB hard-disk drive would
have a primary partition of 2 GB (drive C) and a second partition of 500 MB (drive D).
Hard-disk drives must be partitioned this way because MS-DOS®based operating
systems (including Microsoft® Windows NT®, when using a FAT16
file system) do not support drive partitions larger than 2 GB.
|
- Test the hard-disk drive by running the Dell Diagnostics (see the
online System User's Guide for complete information.
- If the drive you just installed is the primary drive, install your
operating system on the hard-disk drive.
For instructions, refer to the documentation
that came with your operating system.
Figure 13. Power Supply
Removal
 |
| 1 |
AC power cord |
| 2 |
AC power receptacle |
| 3 |
Power supply |
| 4 |
DC power cables |
| 5 |
Securing screw |
|
To remove the system power supply, perform the following steps:
- Disconnect the AC power cable from the back of the power supply.
- Disconnect the DC power cables from the system board and the
drives.
Note the routing of the DC power cables underneath the tabs in the chassis as you remove
them from the system board and drives. It is important to route these cables properly when
you replace them to prevent them from being pinched or crimped.
- Remove the screw below the fan guard on the back of the
chassis.
- Slide the power supply toward the front of the computer approximately
1 inch.
- Lift the power supply up and out of the chassis.
Figure 14.
Expansion-Card Cage Removal
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| 1 |
Securing lever |
| 2 |
Expansion-card cage |
| 3 |
Slots (2) |
| 4 |
Tabs (2) |
|
To remove the expansion-card cage, perform the following steps:
- Examine any cables
connected to expansion cards through the back-panel openings and disconnect any cables
that will not reach to where the cage must be placed upon removal from the chassis.
- Locate the securing lever (see Figure 14). Rotate the lever
upward until it stops in an upright position.
- Slide the expansion-card cage out of the chassis.
- Lift the expansion-card cage up and away from the chassis.
To replace the expansion-card cage into the low-profile chassis,
perform the following steps:
- With the securing lever in the upright position, align the
expansion-card cage slots with the tabs in the chassis opening for the expansion-card cage
(see Figure 14). Slide the expansion-card cage into place.
- Rotate the securing lever downward until it is flush with
the top of the chassis. Make sure that the riser board is fully seated in the RISER
connector on the system board.
- Reconnect any cables you removed in step 1 of the previous procedure.
The low-profile chassis has a PCI riser board (see Figure
15). The PCI riser board provides three PCI expansion-card slots.
Figure 15. PCI Riser
Board
 |
| 1 |
Auxiliary power indicator LED
(AUX_LED) |
| 2 |
Wakeup On LAN (WOL) connector |
| 3 |
PCI expansion slot 1 (PCI1) |
| 4 |
PCI expansion slot 2 (PCI2) |
| 5 |
PCI expansion slot 3 (PCI3) |
|
To remove the riser board, perform the following steps.
 |
CAUTION: Ground yourself by touching an
unpainted metal surface on the back of the computer.
|
- Remove the expansion-card cage.
- Remove the expansion cards
installed in the slots.
- Remove the screws securing the riser board to the expansion-card
cage.
- Lift the riser board off the expansion-card cage.
The subsections that follow contain procedures for removing system board components,
which are shown in Figure 16.
Figure 16. System Board
Components

|
| 1 |
NIC connector |
| 2 |
Video connector |
| 3 |
Fan power connector |
| 4 |
Serial port 2
connector |
| 5 |
USB connectors (2) |
| 6 |
Mouse (upper) and
keyboard (lower) connectors |
| 7 |
Parallel port (upper)
and serial port 1 (lower) connectors |
| 8 |
Riser board connector |
| 9 |
System board jumpers |
| 10 |
IDE1 connector |
| 11 |
IDE2 connector |
| 12 |
Diskette/tape-drive
connector |
| 13 |
Battery |
| 14 |
Microprocessor |
| 15 |
3.3-V power connector |
| 16 |
Control panel
connector |
| 17 |
DC power connector |
| 18 |
Auxiliary power
indicator |
| 19 |
DIMM connectors (2) |
|
Figure 17 shows the layout of jumpers on the system board.
Figure 17.
Layout of System Board Jumpers
Jumper pins are small groups of two or more pins on a circuit board. Plastic jumpers
containing a wire fit down over the pins. The wire connects the pins and creates a
circuit.
NOTICE: Make sure your system is turned off before you
change a jumper setting. Otherwise, damage to your system or unpredictable results may
occur.
To change a jumper setting, pull the jumper off its pin(s) and either remove it
entirely, or carefully fit it down onto the pin(s) indicated.
Dell shipped your computer with a PSWD jumper installed, meaning that password features
for this computer are enabled. When you remove the jumper, or when you install the jumper
on only one of the two pins, the password features are disabled.
Table 1 lists the labels for connectors and sockets on your system
board, and it gives a brief description of their functions.
Table 1. System Board
Connectors and Sockets
| Connector or Socket |
Description |
| AUX_LED |
Auxiliary power indicator |
| B1 |
Battery socket |
| DIMM_x |
DIMM socket |
| DSKT |
Diskette/tape drive interface connector |
| ENET |
Integrated NIC connector |
| FAN |
Microprocessor fan connector |
| IDEn |
EIDE interface connector |
| KYBD |
Keyboard connector |
| MICROPROCESSOR |
Microprocessor connector |
| MONITOR |
Video connector |
| MOUSE |
Mouse connector |
| PANEL |
Control panel connector |
| PARALLEL |
Parallel port connector; sometimes
referred to as LPT1 |
| POWER_1 |
Main power input connector |
| POWER_2 |
3.3-V power input connector |
| RISER |
Riser board connector |
| SERIALn |
Serial port connectors |
| USB |
USB connectors |
The low-profile GX110 chassis can accommodate three 32-bit PCI
expansion cards. Figure 18 shows an example of a 32-bit PCI expansion card.
Figure 18. 32-Bit PCI Expansion
Card Example
To remove an expansion card, perform the following steps:
- Remove the computer cover.
- If necessary, disconnect any cables connected to the card.
- Remove the screw on the mounting bracket of the card you want to
remove.
- Grasp the card by its outside corners, and ease it out of its
connector.
- If you are removing the card permanently, install a metal filler
bracket over the empty card-slot opening.
 |
NOTE: Installing filler brackets over
empty card-slot openings is necessary to maintain Federal Communications Commission (FCC)
certification of the system. The brackets also keep dust and dirt out of your computer.
|
- Replace the computer cover, and reconnect your computer and
peripherals to their power sources and turn them on.
 |
NOTE: After you remove and replace the
cover, the chassis intrusion detector will cause the following message to be displayed at
the next system start-up:
ALERT! Cover was previously removed. |
- To reset the chassis intrusion detector, enter System Setup during the system's POST. In
the Chassis Intrusion option, press the left- or right-arrow key to
select Reset, and then choose Enabled, Enabled-Silent,
or Disabled.
See the online System User's Guide for detailed
information on the intrusion detector.
 |
NOTE: If a setup password has been
assigned by someone else, contact your network administrator for information on resetting
the chassis intrusion detector. |
Figure
19. Expansion-Card Installation
 |
| 1 |
Expansion card |
| 2 |
Card-edge connector |
| 3 |
Riser board |
| 4 |
Expansion-card connector |
| 5 |
Expansion-card cage |
|
 |
CAUTION: Some network cards
automatically start the system when they are connected. To guard against electrical shock,
be sure to unplug your computer from its electrical outlet before installing any expansion
cards |
To install an expansion card, perform the following steps:
- Prepare the expansion card for installation, and remove the computer cover.
See the documentation that came with the expansion card
for information on configuring the card, making internal connections, or otherwise
customizing it for your system.
- Remove the screw and remove the metal
filler bracket that covers the card-slot opening for the expansion-card slot you intend to
use (see Figure 20).
Save the screw to use when installing the expansion card later in this procedure.
Figure 20. Filler
Bracket Removal
- Insert the expansion card into the expansion-card connector.
If the expansion card is full-length, insert the front end of the card into the
corresponding card guide on the inside front of the chassis as you insert the card into
its connector. Insert the card's edge connector firmly into the expansion-card slot.
- When the card is firmly seated in the connector, secure the card's
mounting bracket to the chassis with the screw you removed in step
2.
- Connect any cables that should be attached to the card.
See the documentation for the card for information about the card's cable connections.
- Replace the computer cover, and
reconnect your computer and peripherals to their power sources and turn them on.
 |
NOTE: After you remove and replace
the cover, the chassis intrusion detector will cause the following message to be displayed
at the next system start-up:
ALERT! Cover was previously removed. |
- To reset the chassis intrusion detector, enter System Setup during the system's POST. In
the Chassis Intrusion option, press the left- or right-arrow key to
select Reset, and then choose Enabled, Enabled-Silent,
or Disabled.
See the User's Guide for detailed information on the
chassis intrusion detector.
 |
NOTE: If a setup password has been
assigned by someone else, contact your network administrator for information on resetting
the chassis intrusion detector.
|
Figure 21. DIMM Removal
To remove a DIMM, perform the following steps:
- Push outward on the two DIMM socket ejectors simultaneously until the
DIMM is released from its socket.
- Lift the DIMM away from the socket.
To install a DIMM, press the DIMM fully into the socket while closing the ejectors to
lock the DIMM into the socket (see Figure 22).
Figure 22. DIMM
Installation
 |
| 1 |
Ejectors (2) |
| 2 |
Notches (2) |
|
Figure
23. Microprocessor/Heat Sink Removal
|
 |
| 1 |
Fan |
| 2 |
Guide bracket assembly |
| 3 |
Guide bracket assembly latch |
| 4 |
Heat sink |
|
 |
CAUTION: The microprocessor SEC cartridge/heat sink
assembly can get extremely hot. Be sure that the assembly has had sufficient time to cool
before you touch it.
|
 |
CAUTION: Use a wrist grounding
strap as explained in "Precautionary Measures."
|
 |
NOTE: Dell
recommends that only a technically knowledgeable person perform this procedure. |
To replace a microprocessor, perform the following steps:
- Remove the computer cover.
- Locate the microprocessor socket on the system board.
- Unplug the fan power connector on the system board.
- Disconnect the fan from the system board.
- Remove the screws securing the fan to the end of the heat sink assembly and remove the
fan.
- Gently pull out the guide-bracket assembly latch, grasp the existing microprocessor/heat
sink assembly firmly, and pull straight up to remove it from the guide bracket assembly.
You must use up to 15 pounds of force to disengage the microprocessor package from the
connector. Do not rock the package while removing it.
- Attach the fan to the new microprocessor/heat sink assembly.
- Slide the new microprocessor package into the guide bracket assembly, with the heat sink
toward the front of the computer, and firmly seat the microprocessor/heat sink assembly.
You must use up to 25 pounds of force to seat the new microprocessor package. Do not rock
the package while inserting it into the connector.
- Reconnect the fan cable.
- Replace the computer cover, and reconnect your computer and peripherals to their power
sources and turn them on.
As the system boots, it detects the presence of the new microprocessor and automatically
changes the system configuration information in System Setup.
 |
NOTE: After you remove and replace the
cover, the chassis intrusion detector will cause the following message to be displayed at
the next system start-up ALERT! Cover was
previously removed. |
- Enter System Setup, and confirm
that the top line in the system data area correctly identifies the installed
microprocessor.
- While in System Setup, reset the chassis intrusion detector. In the Chassis
Intrusion option, press the left- or right-arrow key to select Reset,
and then choose Enabled, Enabled-Silent, or Disabled.
- Run the Dell Diagnostics to verify that the new microprocessor is operating correctly.
Figure 27. System
Battery Removal
 |
CAUTION: There is a danger of the new battery
exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturers instructions. |
To remove the system battery, perform the following steps:
- If possible, enter System Setup and print the System Setup screens.
- Remove the system battery by carefully prying it out of its socket
with your fingers or with a blunt, nonconducting object such as a plastic screwdriver.
When you replace the system battery, orient the new battery with the
"+" facing up. Insert the battery into its socket and snap it into place.
Figure 28. System Board
Removal
To remove the system board, perform the following steps:
- Disconnect all cables from their connectors at the back of the
computer.
- Remove the expansion-card cage.
- Disconnect all cables from the system board.
- Remove the screw that secures the system board to the bottom of the
chassis.
- Slide the system board toward the front of the chassis until it
stops.
- Carefully lift the system board out of the chassis (be sure to lift
evenly and not twist the system board).
To replace the system board, perform the following steps:
- Remove the DIMMs and the
microprocessor/heat sink assembly, and install them on the replacement board.
- Set the jumpers on the new system board so that they are identical to
those on the old board, unless you are installing a microprocessor upgrade.
- Push down near each slot to engage the grounding clip onto its
corresponding tab.
- Push evenly on both sides of the system board as you slide and lock
it into position (do not twist the system board).
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