Dell provides software utilities and drivers that help you control certain features of your computer. The utilities and drivers for Dell-installed devices are installed and operative when you receive the computer. If you ever need to reinstall any of these drivers, you can use the Dell™ Drivers and Utilities CD that came with your computer.
Often, device problems can be corrected by reinstalling the appropriate drivers. Also, hardware manufacturers frequently provide updated drivers that support feature enhancements or that correct problems. Obtain updated drivers for products purchased from Dell at the Dell support website, http://support.dell.com.
NOTICE: Drivers available on the Dell support website have been validated
for correct operation on Dell computers. Installing drivers obtained from other
sources may cause errors or performance degradation.
To reinstall drivers and utilities, you need the following items:
Dell Drivers and Utilities CD
CD drive or DVD drive installed in the media bay
HINT: Your Drivers and
Utilities CD contains
drivers for operating
systems that may not be
on your computer. Verify
that the driver you are
loading is under your
operating system
subdirectory.
Dell recommends that you print these procedures before you begin.
HINT: For more
information on using the
operating system installed
on your computer by Dell,
see the operating system
documentation that came
with your computer. You
can also access system
tools and documentation
from
http://support.dell.com by
entering your service tag
or Express Service Code
and then clicking Go!
To reinstall the drivers and utilities correctly, you must reinstall them in the order presented in this document.
NOTICE: Make sure that the computer is undocked before you reinstall
drivers.
Save and close any open files, and exit any open programs.
Insert the Drivers and Utilities CD into the CD or DVD drive.
If the CD does not start running automatically, start Microsoft
Windows Explorer, click your drive directory to display the CD
contents, and then double-click the start.htm file.
Click a language button to select your preferred user interface
language.
The System Software screen appears, displaying a list of operating systems (Software by Operating System) and an All Software category.
Under Software by Operating System, click your operating system to
display a list of drivers, a Utilities subdirectory, and a Documentation
subdirectory.
Click the type of driver (for example, Audio) or the utility you want to
reinstall.
A link appears for the specific driver or utility used by your computer.
Click the link to display the Languages screen.
Click your preferred language for the driver or utility (if available) or
click Multiple.
Click the Install button (if present) to start the automatic
reinstallation. At the dialog box, click Run this program from its
current location and then follow the screen prompts to complete the
reinstallation.
If you have an internal modem, you need to reinstall the modem driver. If you have the combination modem/network adapter, you need to reinstall both the modem and network adapter drivers.
To reinstall a modem or network adapter driver, use the appropriate following procedure, depending on your operating system.
Save and close any open files, and exit any open programs.
Insert the Drivers and Utilities CD into the CD or DVD drive.
Click the Start button, point to Settings, and click Control Panel.
HINT: To see the System
icon, you may need to
click the View all control
panel options link at the
left side of the screen.
In the Control Panel window, double-click the System icon.
In the System Properties window, click the Device Manager tab, and
look beneath Other Devices.
If you are reinstalling a modem, click PCI Communication Device.
If you are reinstalling a network adapter, click PCI Ethernet Controller.
Click the Properties button.
Click the Reinstall Driver button.
Verify that Automatic search for a better driver (Recommended) is
selected, and click Next.
If you are reinstalling a network adapter, click Finish, and then click Yes to restart the computer. Repeat steps 1–8 if you need to reinstall both drivers.
If you are reinstalling a modem, perform the following steps:
In the Select Other Driver window, look under the Location
column for a path containing WINME.
Under Device Description, click the name corresponding to the
WINME line, and click OK to confirm.
Click Finish, and then click Yes to restart the computer.
Repeat steps 1–8 if you need to reinstall both drivers.
NOTICE: The Operating System CD provides options for reinstalling your
Windows Me operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive.
Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows Me, you must disable any virus
protection software installed on your computer before you reinstall Windows.
Turn on the computer, and enter the system setup program as directed
by a Dell technical support representative.
In the system setup program Boot menu, change the boot sequence so
that the CD or DVD drive boots first as directed by a Dell technical
support representative. Then place the Operating System CD in the
drive and close the drive tray.
Exit the system setup program.
At the Welcome window, click OK.
Double-click Refresh Windows OS.
Click OK.
Click OK again.
Remove the Operating System CD from the drive, and click OK to
restart your computer.
The Getting ready to run Windows for the first time window appears.
If the mouse tutorial starts, press <Esc> to exit and then press <y>.
Click the regional setting closest to where you live, and then click
Next.
Click the graphic that matches your keyboard layout, and then click
Next.
In the User Information window, type your name and, if applicable,
company name, and then click Next.
The Name field must be completed; the Company Name field is optional.
The License Agreement window appears.
Click I accept the Agreement, and then click Next.
Type the Windows Product Key in the fields provided, and then click
Next.
The Product Key is the bar code number found on the Microsoft Windows label, which is located on the computer.
When the Start Wizard window appears, click Finish.
The Enter Windows Password window appears. To continue without creating a Windows user name and password, click OK. Otherwise, type your user name and password in the appropriate fields, and then click OK.
If the Date/Time Properties window appears, adjust the date and time
properties, click Apply, and then click OK.
Windows updates the system settings and restarts your computer.
If you created a Windows user name and password, type your password
and click OK.
Insert the Operating System CD into the CD or DVD drive.
Shut down the computer.
Turn on the computer.
Press any key when the Press any key to boot from CD message
appears on the screen.
When the Windows 2000 Setup window appears, ensure that the To
setup Win2000 now, press ENTER option is highlighted. Then press
<Enter>.
Read the information in the License Agreement window, and then
press <F8> to continue.
When the Windows 2000 Professional Setup window appears, press
the arrow keys to select the Windows 2000 partition option that you
want. To continue, press the key specified in the partition option that
you chose.
When the Windows 2000 Professional Setup window reappears, press
the arrow keys to select the type of filing system that you want
Windows 2000 to use, and then press <Enter>.
Press <Enter> again to restart your computer.
Click Next when the Welcome to the Windows 2000 Setup Wizard
window appears.
When the Regional Settings window appears, select the settings for
your locale, and then click Next.
Enter your name and organization in the Personalize Your Software
window, and then click Next.
When prompted, enter the Windows Product Key, which is printed on
the Microsoft label on your computer. Then click Next.
When the Computer Name and Administrator Password window
appears, enter a name for your computer and a password, if desired.
Then click Next.
Enter the date and time in the Date and Time Settings window, and
then click Next.
Windows 2000 begins to install its components and configure the computer.
When the Completing the Windows 2000 Setup Wizard window
appears, remove the CD from the drive, and then click Finish. The
computer automatically restarts.
NOTICE: Make sure that you reinstall the Intel® Chip Set Update Utility
driver before you reinstall any other drivers.
