NOTICE: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered
by your warranty.
NOTICE: To avoid damaging the computer, perform the following steps before
you begin working inside the computer.
Make sure that the work surface is clean to prevent scratching the
computer cover.
Save any work in progress and exit all open programs.
Turn off the computer and all attached devices.
HINT: Make sure
the computer is turned off
and not in suspend mode
or hibernate mode. If you
cannot shut down the
computer using the
computer operating
system, press and hold the
power button for 4
seconds.
Make sure the computer is undocked.
Disconnect the computer from the electrical outlet.
To avoid possible damage to the system board, wait 10 to 20 seconds
and then disconnect any attached devices.
Disconnect all other external cables from the computer.
Remove any installed PC Cards or plastic blanks from the PC Card
slot.
Close the display and turn the computer upside down on a flat work
surface.
NOTICE: To avoid damaging the system board, you must remove the main
battery and secondary battery (if present) before you service the computer.
Remove the primary battery from the battery bay and the secondary
battery from the module bay, if a secondary battery is in use.
Remove any device installed in the module bay.
To dissipate any static electricity while you work, use a wrist grounding
strap or periodically touch an unpainted metal surface.
Handle components and cards with care. Do not touch the
components or contacts on a card. Hold a card by it edges or by its
metal mounting bracket. Hold a component such as a microprocessor
by its edges, not by its pins.
When you are removing and replacing components, photocopy the placemat as a tool to lay out and keep track of the screws. The placemat provides the number of screws and their sizes.
NOTICE: When reinstalling a screw, you must use a screw of the correct
diameter and length. Make sure that the screw is properly aligned with its
corresponding hole, and avoid over tightening.
NOTICE: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered
by your warranty.
NOTICE: Unless otherwise noted, each procedure in this manual assumes that
a part can be replaced by performing the removal procedure in reverse order.
Save and close any open files, exit any open programs, and shut down
the computer.
If the computer is connected (docked) to a docking device, undock it.
Keep the display open and tilt the computer back so that you can
access the bottom of the computer.
Slide and hold the latch release on the right side, and remove any
device installed in the module bay.
Slide and hold the latch release on the left side, and remove any
battery installed in the battery bay.
Locate the orange palm-rest removal buttons. Firmly press the buttons
with the eraser end of a pencil (or a dull utensil smaller than your
finger) to release the palm rests.
Remove the palm rests.
To replace the palm rests, insert the tabs on the inside edge of the
palm rest into the slots on the computer. Then press along the outside
edges of the palm rest until it snaps into place.
Save and close any open files, exit any open programs, and shut down
the computer.
NOTICE: Disconnect the computer and any attached devices from electrical
outlets, and remove any installed batteries.
NOTICE: The hard drive is very sensitive to shock. Handle the hard drive by
its edges (do not squeeze the top of the hard drive case), and avoid dropping it.
NOTICE: To prevent data loss, turn off your computer before removing the
hard drive. Do not remove the hard drive while the computer is running, in
standby mode, or in hibernate mode.
CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive.
Ground yourself by touching a metal connector on the back of the
computer.
Turn the computer over. Remove the M3 x 5-mm screw from the hard
drive door.
1
bottom of computer
2
M3 x 5-mm screw
3
hard drive door
Lift up the hard drive door until you hear a click.
NOTICE: Use firm and even pressure to slide the hard drive into place. If you
force the hard drive into place using excessive force, you may damage the
connector.
Lift up the hard drive door until you hear a click. Push the hard drive
into the drive bay until it is fully seated in the bay.
Press the hard drive door down.
Replace the M3 x 5-mm screw in the hard drive door.
Save and close any open files, exit any open programs, and shut down
the computer.
If the computer is connected (docked) to a docking device, undock it.
Close the display and turn the computer over.
Slide and hold the latch release, and pull the device out of the module
bay.
NOTICE: To prevent damage to devices, place them in a travel case when they
are not inserted in the computer. Store devices in a dry, safe place, and avoid
pressing down on them or placing heavy objects on top of them.
To replace, insert the new device into the bay, and push it until you
hear a click.
If you only have one memory module, install it in the connector
labeled "JDIM1" on the system board. Install a second memory module
in the connector labeled "JDIM2."
HINT: Memory modules
are keyed, or designed to
fit into their sockets, in
only one direction.
NOTICE: The memory module must be inserted at a 45-degree angle to avoid
damaging the connector.
Align the notch in the memory module with the slot in the center of
the socket.
Slide the edge connector of the module firmly into the socket at a 45-
degree angle, and rotate the module down until you hear a click. If you
do not hear the click, remove the module and reinstall it.
Replace the cover and tighten the two captive screws.
Turn the computer over, and remove the five M2.5 x 12-mm screws
labeled "circle K."
1
M2.5 x 12-mm screws (5)
Turn the computer over and open the display.
NOTICE: The key caps on the keyboard are fragile, easily dislodged, and
time-consuming to replace. Be careful when removing and handling the
keyboard.
Remove the center control cover:
Use a small, flat-blade screwdriver or plastic scribe to lift the right
edge of the center control cover and pry it loose from the bottom
case.
Lift the center control cover up and away from the bottom case.
To release the keyboard from the palm rest, use a small, flat-blade
screwdriver or plastic scribe to pull up on the scalloped edge of the
blank key on the keyboard.
1
keyboard
2
track stick
3
scalloped edge of blank key
4
palm rest
Lift the keyboard straight up until it clears the keyboard boss support
in the bottom case.
Rotate the keyboard forward toward the front of the computer.
Rest the key face of the keyboard on the palm rest.
NOTICE: Do not pull on the keyboard flex and track stick cables.
Pull up on the keyboard connector to disconnect it from the interface
connector on the system board.
Place the keyboard on the palm rest at the front of the computer with
the keys face down and the connector toward the back of the
computer.
NOTICE: To avoid damage to the connector pins, press the keyboard
connector evenly into the interface connector on the system board, and do not
reverse the keyboard connector.
Connect the keyboard connector to the interface connector on the
system board.
The keyboard connector may have a label on it that shows the correct orientation of the keyboard connector to the system-board interface connector.
Carefully turn the keyboard over. Align the keyboard boss support, fit
the left side of the keyboard into place, and then snap the right side of
the keyboard into place.
NOTICE: Position the keyboard flex and track stick cables so that they are
not pinched when you replace the keyboard in the bottom case.
Check that the keyboard is correctly installed. The keys should be flush
with the left and right surfaces of the palm rest.
Replace the center control cover, close the display assembly, and turn
the computer over.
Reinstall the five M2.5 x 12-mm screws in the holes labeled "circle K."
From the back of the computer, remove the five M2.5 x 5-mm screws
labeled "circle D."
Open the display assembly approximately 180 degrees and support the
display assembly so that it does not open past this position.
Remove the two M2 x 3-mm screws on the EMI shield bracket, which
is attached to the display-feed flex cable.
Remove the two M2 x 3-mm screws that secure the display-feed flex
cable to the system board.
NOTICE: When reconnecting the display-feed flex cable connector to the
system board, push down on the top left and right ends of the connector.
Pressing on the center of the connector may damage resistors and compromise
EMI protection in the computer.
1
M2 x 3-mm screws (2)
Pull up on the pull-tab that is attached to the display-feed flex cable
connector to remove the tab from the interface connector on the
system board.
Lift the display assembly up and out of the bottom case.
Use a plastic scribe to pry the six rubber screw covers out of the screw
holes located on the front of the bezel.
Remove the six M2.5 x 5-mm screws located on the front of the bezel.
NOTICE: Carefully separate the bezel from the top cover to avoid damage to
the bezel.
Starting at the bottom of the display panel (by the DELL™ logo), use
your fingers to separate the bezel from the top cover by lifting up the
inside of the bezel while pushing in on the outside.
On 14.1-inch XGA panels, place the display latch on top of its screw
holes, and then place the bracket on top of the display latch, aligning
the bracket and display latch screw holes.
On 14.1-inch SXGA+ and UXGA panels, align the screw holes and place the display latch and attached bracket in the top cover.
Replace the two M2.5 x 5-mm screws and the two M1.7 x 3.5-mm
screws that secure the display latch and bracket to the top cover.
HINT: The right
plastic hinge cover label
includes an "R," and the
left plastic hinge cover
label includes an "L." The
hinge cover labels face the
back of the computer.
Turn the computer over and remove the three M2.5 x 12-mm screws
labeled "circle P."
1
M2.5 x 12-mm screws (3)
2
M2 x 3-mm screws (2)
3
hard-drive bay door
Remove the two M2 x 3-mm screws that are located in the hard-drive
bay door labeled "circle P."
Turn the computer over, and remove the three M2 x 3-mm screws that
secure the palm rest to the bottom case:
Remove the two M2 x 3-mm screws that are located on the back
edge of the bottom case, underneath the display assembly.
Remove the M2 x 3-mm screw located underneath the keyboard,
on the right side of the bottom case, next to the microprocessor
thermal cooling assembly.
Pull up on the pull-tab that is attached to the palm-rest flex cable
connector to remove it from the interface connector on the system
board.
1
M2 x 3-mm screws (3)
2
palm rest
3
palm-rest flex cable
4
bottom case
5
back center of the palm rest
6
touch pad connector
NOTICE: Carefully separate the palm rest from the bottom case to avoid
damage to the palm rest.
Starting at the back center of the palm rest, use your fingers to
separate the palm rest from the bottom case by lifting up the inside of
the palm rest while pushing in on the outside.
NOTICE: Do not touch the processor die. Press and hold the microprocessor
down on the substrate on which the die is mounted while turning the cam screw
to prevent intermittent contact between the cam screw and microprocessor.
NOTICE: To avoid damage to the microprocessor, hold the screwdriver so that
it is perpendicular to the microprocessor when turning the cam screw.
NOTICE: To ensure maximum cooling for the microprocessor, do not touch
the heat transfer areas on the microprocessor thermal cooling assembly. The
oils in your skin reduce the heat transfer capability of the thermal pads.
NOTICE: Ensure that the cam lock is in the fully open position before seating
the microprocessor module. Seating the microprocessor module properly in the
ZIF socket does not require force.
NOTICE: A microprocessor module that is not properly seated can result in
an intermittent connection, or permanent damage to the microprocessor and
ZIF socket.
Align the pin-1 corner of the microprocessor module with the pin-1
corner of the ZIF socket, and insert the microprocessor module.
HINT: The pin-1
corner of the
microprocessor module
has a triangle that aligns
with the triangle on the
pin-1 corner of the ZIF
socket.
NOTICE: You must position the microprocessor module correctly in the ZIF
socket to avoid permanent damage to the module and the socket.
When the microprocessor module is correctly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the others, the module is not seated correctly.
NOTICE: Hold the microprocessor down while turning the cam screw to
prevent intermittent contact between the cam screw and microprocessor (see
"Removing the Microprocessor Module").
Tighten the ZIF socket by turning the cam screw clockwise to secure
the microprocessor module to the system board.
Update the BIOS using a flash BIOS update program floppy disk or
CD. For instructions on how to flash the BIOS, see "Flashing the
BIOS."
Make sure that the AC adapter is plugged in and that the main battery
is installed properly.
Turn on the computer. The following error message appears:
System hardware failures: #0010
Strike the F1 key to shutdown
Instead of pressing
, insert the flash BIOS update floppy disk or
CD into the appropriate drive and press
, and then press
.
The computer displays the following message on the screen:
Failure override
Processor update failure. Reload current BIOS
Strike the F1 key to continue, F2 to run the setup
utility.
Press
. The computer continues to boot and updates the new
BIOS.
Press
to enter the system setup program and reset the boot
sequence with the appropriate drive, if required.
Press
to exit the system setup program.
Remove the flash BIOS update floppy disk or CD from the drive and
restart the computer.
NOTICE: The reserve battery provides power to the computer's RTC and
NVRAM when the computer is turned off. Removing the battery causes the
computer to lose the date and time information as well as all user-specified
parameters in the BIOS. If possible, make a copy of this information before
you remove the reserve battery.
NOTICE: Disconnect the computer and any attached devices from electrical
outlets, and remove any installed batteries.
NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or
by touching an unpainted metal surface on the computer.
The speakers are located on the front left and right sides of the bottom case. Each speaker assembly is marked with a left or right label. Take note of the speaker and antenna wire routing so that you can replace them properly under their routing clips.
The system board's BIOS chip contains the service tag sequence, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the system board includes a CD that provides a utility for transferring the service tag sequence to the replacement system board.
NOTICE: Disconnect the computer and any attached devices from electrical
outlets, and remove any installed batteries.
NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or
by touching an unpainted metal surface on the computer.
Remove the modem, memory modules, and Mini PCI card.
Turn the computer over, and remove the six M2.5 x 5-mm screws
labeled "circle B" that secure the system board to the bottom case.
Remove the three M2.5 x 5-mm screws labeled "circle B" that secure
the fan guard to the bottom case.
1
fan guard
2
M2.5 x 5-mm screws (9)
Turn the computer over and remove the M2.5 x 5-mm screw, which is
labeled "circle B" with an arrow on the front center of the system board
by the battery connector.
Pull the right side of the bottom case, next to the external headphone
and microphone connectors, away from the system board as you
simultaneously lift the front of the system board out and away from
the bottom case.
Install the microprocessor on the replacement system board.
Connect the right and left speakers to the replacement system board.
Install the replacement system board:
Insert the external microphone and headphone connectors
through the bottom case.
Replace the six M2.5 x 5-mm screws, starting on the right side of
the bottom case.
Replace the fan guard, inserting the tab into the bottom case, and
replace the three M2.5 x 5-mm screws. Replacing the screw
opposite the tab first makes it easier to insert and replace the other
two screws.
Replace the modem, the speaker assemblies, and the microprocessor
thermal cooling assembly that you removed from the old system board.
HINT: Be sure to
route cables so that they
will not be crimped or
pinched when the
complete assembly is put
back together.
Replace the palm rest, the keyboard, the display assembly, and the hard
drive.
Replace the module bay devices and any PC Cards or plastic blanks in
the PC Card slot.
Insert the floppy disk or CD that accompanied the replacement
system board into the appropriate drive, and turn on the computer.
Follow the instructions on the screen.
HINT: After
replacing the system
board, be sure to enter the
computer service tag
sequence into the BIOS of
the replacement system
board.
Remove the latch button by using a plastic scribe to push on the snap
tabs until the latch button is released from the bottom case.
To prevent the latch assembly from coming loose, apply pressure to the latch and spring while removing the latch button. If the latch assembly does come loose from the case:
Slide the spring onto the slider on the latch, and reinstall the latch
into the holding features on the inside of the bottom case.
Ensure that the slider is inserted into the hole, that the side of the
latch with the two bumps is facing the back of the case, and that
the side with the wear rib is facing the front of the case.
HINT: The latch will
not function properly if
the slider is oriented
incorrectly.
, insert the flash BIOS update floppy disk or
, and then press 
.
The computer displays the following message on the screen:
. The computer continues to boot and updates the new
BIOS.
to enter the system setup program and reset the boot
sequence with the appropriate drive, if required.
to exit the system setup program.
