|
What Are You Looking For?
|
Find It Here
|
|---|
- A diagnostic program for my computer
- Drivers for my computer
- My computer documentation
- My device documentation
- Notebook System Software (NSS)
| Drivers and Utilities Media (also known as ResourceCD)
NOTE: The Drivers and Utilities media may be optional and may not ship with your computer.
Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers or run the Dell Diagnostics (see Dell Diagnostics.)
Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
|
- Warranty information
- Terms and Conditions (U.S. only)
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
| Dell™ Product Information Guide
|
- How to set up my computer
| Setup Diagram
|
- Service Tag and Express Service Code
- Microsoft Windows License Label
| Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
- Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
- Enter the Express Service Code to direct your call when contacting technical support.
|
- Solutions — Troubleshooting hints and tips; articles from technicians; online courses; and frequently asked questions
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care — Contact information, service call and order status, warranty, and repair information
- Service and support — Service call status and support history, service contract, online discussions with technical support
- Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
- Downloads — Certified drivers, patches, and software updates
| Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
|
- How to use the Windows operating system
- How to work with programs and files
- How to personalize my desktop
| Windows Help and Support Center
- Click the Start button and click Help and Support.
- Type a word or phrase that describes your problem and click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
|
- How to reinstall my operating system
| Operating System Media
NOTE: The Operating System media may be optional and may not ship with your computer.
The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods:
- Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
- Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
- Operating System Media — If you received an Operating System media with your computer, you can use it to restore your operating system.
For more information, see Restoring Your Operating System.
After you reinstall your operating system, use the Drivers and Utilities media (see page 83) to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your media varies based on the operating system you ordered.
|
- Service call status and support history
- Top technical issues for my computer
- Frequently asked questions
- File downloads
- Details on my computer configuration
- Service contract for my computer
| Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.
|
