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Removing and Installing Parts: Dell Dimension XPS Service Manual

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Removing and Installing Parts

Dell™ Dimension™ XPS Service Manual

  Memory   PCI Cards
  AGP Cards   Drives
  Processor Airflow Shroud   Processor
  System Board   Power Supply
  Front Panel   Drive Door
  Battery


Memory

You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory."

NOTE: DDR 333 memory operates at 320-MHz when used with an 800-MHz front-side bus processor.

DDR Memory Overview

DDR memory modules should be installed in pairs of matched memory size. This means that if you purchased your computer with 256 MB of memory installed and you want to add another 256 MB of memory, you must install it in the appropriate connector. If the DDR memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.

NOTE: Always install DDR memory modules in the order indicated on the system board.

The recommended memory configurations are:

  • A pair of matched memory modules installed in connectors DIMM1 and DIMM2

or

  • A pair of matched memory modules installed in connectors DIMM1 and DIMM2 and another matched pair installed in connectors DIMM3 and DIMM4

Additional memory recommendations include:

  • Do not install ECC memory modules.

  • Be sure to install a single memory module in DIMM 1 or the connector closest to the processor before you install modules in the other connectors.

Memory Installation Guidelines

NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
NOTE: Memory purchased from Dell is covered under your computer warranty.

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.
  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

  4. If necessary, remove a memory module:

    1. Press out the securing clip at each end of the memory module connector.

    1. Grasp the module and pull up.

If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.

  1. To insert a module, press out the securing clip at each end of the memory module connector.

  1. Align the notch on the bottom of the module with the crossbar in the connector.

NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
  1. Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  1. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and then turn them on.

  2. Click the Start button, right-click My Computer, and then click Properties.

  3. Click the General tab.

  4. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.


PCI Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Your Dell™ computer provides slots for up to four 32-bit, 33-MHz cards. For more information, see "Specifications."

NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4 and a modem card only in PCI slot 2, 3, or 4.

Installing a PCI Card

  1. If you are replacing a card, remove the current driver for the card from the operating system.

  2. Follow the instructions in "Before You Begin."

  3. Open the computer cover.

  4. Press the lever on the card retention arm and raise the retention arm.

  1. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7.

  2. If you are replacing a card that is already installed in the computer, remove the card.

If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.

  1. Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.

CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
  1. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the system board.

  1. Before you lower the retention arm, ensure that:

    • The tops of all cards and filler brackets are flush with the alignment bar.

    • The notch in the top of the card or filler bracket fits around the alignment guide.

  2. Press the retention arm into place, securing the card(s) in the computer.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  1. Connect any cables that should be attached to the card.

See the documentation for the card for information about the card's cable connections.

  1. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and then turn them on.

  2. Install any drivers required for the card as described in the card documentation.

Removing a PCI Card

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Press the lever on the card retention arm and raise the retention arm.

  4. If necessary, disconnect any cables connected to the card.

  5. Grasp the card by its top corners, and ease it out of its connector.

  6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

If you need a filler bracket, contact Dell.

NOTE: You must install filler brackets over empty card-slot openings to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  1. Lower the retention arm and press it into place, securing the card(s) in the computer.

  2. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and then turn them on.

  2. Remove the card's driver from the operating system.


AGP Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Your Dell™ computer provides a connector for an AGP card.

Removing an AGP Card

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Press the lever on the card retention arm and raise the retention arm.

  1. Pull the card up and out of the card clip.

Installing an AGP Card

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Press the lever on the card retention arm and raise the retention arm.

  1. Gently press the card into the AGP connector until it clicks into place, ensuring that the tab fits into the notch on the front end of the card.

  2. Lower the retention arm and press it into place, securing the card(s) in the computer.

  3. Close the computer cover.

  4. Connect the monitor cable to the card's video connector.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Drives

Overview

Your computer supports one floppy drive and a combination of up to four of the following:

  • Either two IDE hard drives or two Serial ATA hard drives

  • Two CD or DVD drives

Your computer also supports this drive combination:

  • Two Serial ATA drives in either a RAID level 0 configuration or a RAID level 1 configuration

  • One IDE hard drive

  • Two CD or DVD drives

Hard Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing a Hard Drive

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Disconnect the power and hard-drive cables from the drive.

  1. Press in on the tabs on each side of the drive and slide the drive up and out.

Installing a Hard Drive

  1. Unpack the replacement hard drive, and prepare it for installation.

  2. Check the documentation for the drive to verify that it is configured for your computer.

  3. Follow the instructions in "Before You Begin."

  4. Open the computer cover.

  5. If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail).

  1. Install the hard drive into the computer by gently sliding the drive into place until you hear it click securely.

  1. Connect the power and hard-drive cables to the drive.

  2. Check all connectors to be certain that they are properly cabled and firmly seated.

  3. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Floppy Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing a Floppy Drive

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Disconnect the power and floppy-drive cables from the back of the floppy drive.

  1. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay.

Installing a Floppy Drive

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. If you are replacing a drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail). See the diagram.

  4. Gently slide the drive into place until the tabs securely click into position.

  1. Attach the power and floppy-drive cables to the floppy drive.

  2. If you are installing a new floppy drive rather than replacing a drive, remove the front- panel inserts.

From inside the drive bay, gently press on each side of the insert until it pops out.

  1. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.

  2. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

CD/DVD Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing a CD/DVD Drive

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Disconnect the power and CD/DVD drive cables from the back of the drive.

  1. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay.

Installing a CD/DVD Drive

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. If you are installing a new drive, unpack the drive and prepare it for installation.

Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.

  1. Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the computer cover, contact Dell.

  2. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail). See the diagram.

  3. Gently slide the drive into place until the tabs securely click into position.

  1. Connect the power and CD/DVD drive cables to the drive.

If you are adding a drive that has an audio cable, connect the audio cable to the audio connector on the audio card.

  1. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front-panel inserts.

From inside the drive bay, gently press on each side of the insert until it pops out.

  1. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.

See the documentation that accompanied the drive and controller card to verify that the configuration is correct for your computer.

  1. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.

  2. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.


Processor Airflow Shroud

CAUTION: Before you perform this procedure, follow the safety instructions in your Owner's Manual.

Removing the Processor Airflow Shroud

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Press down and back on the indentations at the top corners of the shroud.

The top anchor tabs disengage from the anchor slots.

  1. Lift the airflow shroud out of the chassis.

Installing the Processor Airflow Shroud

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Insert the bottom anchor tabs into the anchor slots.

  4. Align and insert the side anchor tabs into the anchor slots.

  5. Press the indentations until the top anchor tabs on the shroud snap securely into place.

  6. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Processor

CAUTION: Before you perform this procedure, follow the safety instructions in your Owner's Manual.

Installing the Processor

NOTE: It is recommended that only a technically knowledgeable person perform this procedure.
CAUTION: The processor can get very hot during normal operation. Ensure that the processor has had sufficient time to cool before you touch it.
  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Remove the processor airflow shroud.

If you are replacing a processor, follow steps 4, 5, and 6 in "Removing the Processor."

NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer.
  1. If the release lever is not extended to the release position, move it to that position.

  2. Align pin-1 (the imprinted corner) of the processor and pin-1 of the socket.

NOTICE: Processor pins are delicate. To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor.
  1. Carefully set the processor in the socket and press it down lightly to seat it.

  2. Rotate the release lever back toward the system board until it snaps into place, securing the processor.

  1. Install the heat sink:

    1. Insert the notched end of the heat sink onto the end of the retention base that is opposite the hinge.

    1. Lower the heat sink until it fits securely in the base.

    2. When the heat sink is secured, pivot the retention module clip back until the tab snaps into place to secure the heat sink.

  2. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.

  3. Replace the airflow shroud.

  4. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

Removing the Processor

NOTE: It is recommended that only a technically knowledgeable person perform this procedure.
CAUTION: The processor can get very hot during normal operation. Ensure that the processor has had sufficient time to cool before you touch it.
  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Remove the processor airflow shroud.

  4. Remove the processor heat sink:

    1. Remove the retention module clip by pressing in on the tab and lifting the retention module clip up.

    1. Pull the release lever out until the heat sink is released.

    2. Lift the heat sink away from the processor.

NOTICE: Lay the heat sink down with the thermal grease facing upward.
NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
  1. Pull the release lever straight up until the processor is released.

NOTICE: Be careful not to bend any of the pins when you remove the processor from the socket. Bending the pins can permanently damage the processor.

  1. Remove the processor from the socket.

If you are replacing the processor, leave the release lever extended in the release position so that the socket is ready for the new processor and go to "Installing the Processor."

  1. Replace the airflow shroud.

  2. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


System Board

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing the System Board

NOTICE: The system board and metal tray are connected and are removed as one piece.
  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Remove any components that restrict access to the system board.

  4. Disconnect all cables from the system board.

  5. Before you remove the existing system board assembly, visually compare the replacement system board to the existing system board to make sure that you have the correct part.

  6. Remove the system board screw.

  1. Pull up on the two tabs, slide the system board assembly toward the front of the computer, and then lift the assembly up and away.

  2. Place the system board assembly that you just removed next to the replacement system board.

Replacing the System Board

  1. Transfer components from the existing system board to the replacement system board:

    1. Remove the memory modules and install them on the replacement board.

CAUTION: The processor package and heat-sink assembly can get hot. To avoid burns, ensure that the package and assembly have had sufficient time to cool before you touch them.
    1. Remove the heat-sink assembly and processor from the existing system board and transfer them to the replacement system board.

  1. Configure the settings of the replacement system board.

  2. Set the jumpers on the replacement system board so they are identical to the ones on the existing board.

NOTE: Some components and connectors on the replacement system board may be in different locations than the corresponding connectors on the existing system board.
  1. Orient the replacement board by aligning the notches on the bottom of the board with the tabs on the computer.

  2. Slide the system board assembly toward the back of the computer until the assembly clicks into position.

  3. Replace any components and cables that you removed from the system board. Reconnect all cables to their connectors at the back of the computer.

  4. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Power Supply

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing the Power Supply

NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before removing a component from the system board, verify that the standby power light on the system board has turned off. To locate this light, see "System Board Components."
  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Remove the card and the card fan.

  4. Disconnect the power supply cables and the card fan cable.

  1. Remove the card fan guide:

    1. Pull up on the fan-guide release button.

    1. Slide the card fan guide to the right.

    2. Lift the card fan guide out of the four securing slots in the computer.

  2. While pressing the power-supply release button, slide the power supply toward the back of the computer.

  1. Lift the power supply away from the computer.

  2. Slide the power supply cables out of the computer (through the hole).

Replacing the Power Supply

  1. Slide the power supply cables through the hole into the computer.

  2. Insert the power-supply securing tabs into the power-supply securing slots on the computer, ensuring that each securing tab is connected to its slot on the computer.

  3. Slide the power supply toward the front of the computer.

  4. Install the card fan guide:

    1. Place the card fan guide into the four securing slots in the computer.

    1. Slide the card fan guide to the left until it locks into position.

  5. Connect the power supply cables and the card fan cable.

  6. Replace the card fan.

  7. Install the card.

  8. Close the computer cover and restart the computer.


Front Panel

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing the Front Panel

  1. Follow the instructions in "Before You Begin."

  2. Open the computer cover.

  3. Disconnect and remove all disk drives (see "Drives").

  4. Release the front panel by pressing each of the front-panel release tabs.

There are seven release tabs.

  1. Close the computer cover halfway and pull the front panel away from the computer.

Replacing the Front Panel

To replace the front panel, perform the removal procedure in reverse.


Drive Door

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

Removing the Drive Door

  1. Open the drive door.

  1. Unsnap the top bracket hinge and pull the top of the drive door outward, away from the computer.

  1. Lift the bottom bracket hinge away from the computer.

Replacing the Drive Door

To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse.

If the drive door is open and it is opened too far, instead of breaking away from the computer in one piece, the drive door may disassemble into several smaller pieces. If the drive door disassembles:

  1. If necessary, reattach the door hinges to the door bracket. Ensure that the hinge tabs are away from the door bracket.

  1. Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge.

  1. Attach the drive door to the computer, starting with the bottom bracket hinge.


Battery

CAUTION: Before you begin this procedure, follow the safety instructions in your Owner's Manual.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.

If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

To replace the battery:

  1. Record all the screens in system setup so that you can restore the correct settings in step 9.

  2. Follow the instructions in"Before You Begin."

  3. Open the computer cover.

  4. Locate the battery socket.

NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
  1. Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such as a plastic screwdriver.

  2. Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place.

  1. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

  2. Enter system setup and restore the settings you recorded in step 1.

  3. Properly dispose of the old battery.


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