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Removing and Installing Parts: Dell Dimension 4700C Service Manual

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Removing and Installing Parts

Dell™ Dimension™ 4700C Service Manual

  Reattaching the Front Door

  Memory

  Cards

  Flash Card Reader

  Processor

  Modem

  Power Supply

  System Board

  Battery

  Closing the Computer Cover



Reattaching the Front Door

To prevent damage to your computer, the front door is designed to "break away" if it is opened too far. To reattach the front door:

  1. Shut down the computer through the Start menu.

  2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
  1. Disconnect any telephone or telecommunication lines from the computer.

  2. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

NOTE: The top hinge arm clicks when it is moved to the closed position—the bottom hinge arm does not.
  1. Move the hinge arms to the closed position.

  2. Align the two clips on the inside of the front door with the two hinge arms.

  3. Press inward on the front door until it clips to both hinge arms.


Memory

You can increase your computer memory by installing memory modules on the system board.

Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see the memory specifications.

DDR2 Memory Overview

If you are installing two DDR2 memory modules, you should install the modules as a pair, with matched memory size and speed. If the DDR2 memory modules are not installed in a matched pair, the computer will continue to operate, but with a slight reduction in performance. If you install a mixed pair of DDR2 400-MHz (PC2-3200) and DDR2 533-MHz (PC2-4300) memory, the modules function at the slowest speed installed. See the label on the module to determine the module's capacity.

NOTE: Always install DDR2 memory modules in the order indicated on the system board.
NOTICE: Do not install ECC memory modules.

The recommended memory configuration is a pair of matched memory modules installed in DIMM connectors 1 and 2.

NOTE: Memory purchased from Dell is covered under your computer warranty.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules as a pair in DIMM connectors 1 and 2.

Addressing Memory With 4-GB Configurations

Your computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can only use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory.

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
  1. Follow the procedures in "Before You Begin."

  2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

  3. Press out the securing clip at each end of the memory module connector.

  1. Align the notch on the bottom of the module with the crossbar in the connector.

NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
  1. Insert the module into the connector until the module snaps into position.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  1. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

  2. Right-click the My Computer icon and click Properties.

  3. Click the General tab.

  4. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.

Removing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
  1. Follow the procedures in "Before You Begin."

  2. Press out the securing clip at each end of the memory module connector.

  3. Grasp the module and pull up.

If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.


Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Your Dell™ computer provides the following slots for PCI Express cards:

  • One PCI Express x16 card slot

  • One PCI Express x1 card slot

NOTE: The slots for the PCI Express x16 and PCI Express x1 cards are half-height slots.

PCI Express Cards

Your computer supports one PCI Express x16 card and one PCI Express x1 card.

If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card."

If you are replacing a card, remove the current driver for the card from the operating system.

Installing a PCI Express Card

  1. Follow the procedures in "Before You Begin."

  2. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 4.

  1. If you are replacing a card that is already installed in the computer, remove the card.

If necessary, disconnect any cables connected to the card. Gently pull the securing tab, grasp the card by its top corners, and then ease it out of its connector.

  1. Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.

CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
  1. If you are installing the card into the x16 card connector, position the card so the securing slot is aligned with the securing tab, and gently pull the securing tab.

  2. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

  1. Ensure that:

    • The tops of all cards and filler brackets are flush with the alignment bar.

    • The notch in the top of the card or filler bracket fits around the alignment guide.

  2. Secure the card(s) in the computer.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  1. Connect any cables that should be attached to the card.

See the documentation that came with the card for information about the card's cable connections.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.

  2. Install any drivers required for the card as described in the card documentation.

Removing a PCI Express Card

  1. Follow the procedures in "Before You Begin."

  2. If necessary, disconnect any cables connected to the card.

  3. Gently pull back the securing tab, grasp the card by its top corners, and then ease it out of its connector.

  4. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

If you need a filler bracket, see "Contacting Dell" in your Owner's Manual.

NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.

  2. Remove the card's driver from the operating system.


Flash Card Reader

For information on using the Flash Card Reader, see "Using a Flash Card Reader" in your Owner's Manual.

Removing a Flash Card Reader

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
  1. Follow the procedures in "Before You Begin."

  1. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

  2. Open the computer cover.

  3. Disconnect the flex cable assembly from the back of the CD drive.

  4. Disconnect the USB cable on the back of the Flash Card Reader from the front-panel USB connector on the system board.

  1. Disconnect the IEEE 1394 connector on the system board.

  2. Release the cable from the cable routing clip.

  3. Press in on the release tabs at each end of the media bracket and slide the unit out.

  4. Reconnect the flex cable assembly to the back of the CD drive.

  5. Close the computer cover.

Installing a Flash Card Reader

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
  1. Follow the procedures in "Before You Begin."

  1. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

  2. Open the computer cover.

  3. Disconnect the flex cable assembly from the back of the CD drive.

  4. Remove the Flash Card Reader and bracket from its packaging.

  5. Make sure the USB cable and IEEE 1394 cable are connected to the back of the media drive.

  1. Press in on the release tabs at each end of the media bracket and slide the unit until it clicks in place.

  2. Connect the USB cable on the back of the Flash Card Reader to the front-panel USB connector on the system board.

  3. Connect the IEEE 1394 cable on the back of the Flash Card Reader to the front-panel IEEE 1394 connector on the system board.

  4. Route the USB cable and the IEEE 1394 cable through the cable routing clip.

  5. Reconnect the flex cable assembly to the back of the CD drive.

  6. Close the computer cover.


Processor

Removing the Processor

NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see "Contacting Dell" in the Owner's Manual.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  1. Follow the procedures in "Before You Begin."

  2. Open the computer cover.

NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
  1. Disconnect the cooling fan power cable from the FAN connector on the system board.

  2. Disconnect the power cable from the 12VPOWER connector on the system board.

CAUTION: The heat sink assembly can get very hot during normal operation. Be sure that the assembly has had sufficient time to cool before you touch it.
  1. If you are replacing the heat sink only, remove the two screws on the blower to remove it from the heat sink.

NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
  1. Remove the heat-sink/blower assembly:

    1. Press the tab on the securing clip to remove the clip from the retention base.

NOTICE: Remove only one securing clip from the retention.
NOTE: Your computer's heat sink may differ in appearance than illustrated below, but it is removed and reinstalled in the same manner.

    1. Remove the heat sink by pressing the tab while lifting one end of the heat sink.

NOTICE: Lay the heat sink down with the thermal material facing upward.
NOTE: Your computer's heat sink may differ in appearance than illustrated below, but it is removed and reinstalled in the same manner.

  1. Open the processor cover.

NOTICE: Carefully remove the processor from the socket to avoid permanent damage to the processor.
  1. To remove the processor from the socket, lift the processor vertically in one motion.

Leave the release lever extended in the release position so that the socket is ready for the new processor.

Installing the Processor

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
  1. Unpack the new processor.

NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.
  1. If the release lever on the socket is not fully extended, move it to that position.

  2. Align the pin-1 corners of the processor and socket.

NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excessive force when you install the process. Be careful not to touch or bend the pins on the system board.
  1. Set the processor lightly in the socket and ensure that the processor is level in the socket. When the processor is positioned correctly, press it with minimal pressure to seat it.

  2. When the processor is fully seated in the socket, close the processor cover.

  3. Pivot the socket release lever back toward the socket and snap it into place to secure the processor.

NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you replace the processor.

If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.

  1. If you are replacing the heat sink only, reinstall the two screws that attach the blower to the heat sink.

  2. Install the heat-sink/blower assembly:

    1. Place the one end of the heat-sink assembly under the tab on one side of the retention base.

    1. Lower the assembly until the heat sink fits securely under the tab on the retention base.

    2. Insert the securing clip by placing the notched end of the clip opposite the tab into the slot on the retention base. Press on the securing clip tab and lower the securing clip into place. Make sure that the notched ends of the securing clip are secured in the retention base slots.

  3. Plug the fan cable into the FAN connector on the system board.

  4. Plug the power cable into the 12VPOWER connector on the system board.

  5. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Modem

Replacing the Modem

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer.
  1. Follow the procedures in "Before You Begin."

  2. Open the computer cover

  1. Remove the existing modem:

    1. Disconnect the modem cable from the modem.

    1. Use a size #1 screwdriver to remove the screws securing the modem and ground wire to the system board, and set the screws aside.

    2. Move the ground wire out of the way.

    3. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.
  1. Install the new modem:

    1. Align the modem with the screw holes and press the modem into the connector on the system board.

    1. Replace the ground wire.

    2. Use a size #1 screwdriver to install the screws that secure the modem and ground wire to the system board.

    3. Connect the modem cable to the modem.

  2. Close the computer cover.

Replacing the Modem Cable and External Modem Connector

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer.
  1. Follow the procedures in "Before You Begin."

  2. Open the computer cover.

  3. Remove the modem cable and ground wire from the modem:

    1. Disconnect the modem cable from the modem.

    1. Remove the screw that secures the ground wire to the modem and system board and set the screw aside.

    2. Remove the cable and ground wire from the securing clip that is located next to the modem.

  1. Remove the external modem connector:

    1. Remove the two screws from the fan and lift the fan up and out of the way.

    1. Remove the screw from the cable clip located by the external modem connector.

    1. To release the modem connector, gently open the tabs on each side of the external clip that holds the external modem connector in place.

    2. Lift the modem cable and connector from the computer.

  1. To install a new modem cable and external modem connector:

    1. Align the external connector with the slot on the back on the computer.

    1. Press on each side of the external clip and secure the external modem connector in place.

    2. Push on the back of the modem connector to make sure that the external clip completely engages and fits tightly against the back of the computer.

    3. Place the modem cable and ground wire in the cable clip and secure the clip to the computer chassis with the screw.

    4. Carefully route the cable and ground wire around the processor making sure that you keep the wires away from any internal parts.

  2. Attach the modem cable and ground wire to the modem:

    1. Connect the modem cable to the modem.

    1. Replace the screw that secures the ground wire to the modem and system board.

  3. Align the fan with the holes on the heat sink and replace the two screws.

  4. Close the computer cover.


Power Supply

Removing the Power Supply

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Product Information Guide.
  1. Shut down the computer through the Start menu.

  2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
  1. Follow the procedures in "Before You Begin."

  2. Disconnect any telephone or telecommunication lines from the computer.

  3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

  4. Remove the computer stand, if it is attached.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
  1. Disconnect the AC power cable from the power supply connector.

  2. Open the computer cover.

  3. Disconnect the DC power cables from the system board and the drives.

Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped.

  1. Press the release button located on the floor of the computer frame.

  1. Slide the power supply approximately 1 inch toward the front of the computer.

  2. Lift the power supply up and out of the computer.

Replacing the Power Supply

  1. Slide the power supply into place.

  2. Run the cables underneath the clips, and press the clips to close them over the cables.

  3. Reconnect the DC power cables

  4. Close the computer cover.

  5. Connect the AC power cable to the power supply connector.

  6. Attach the computer stand (optional).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


System Board

Removing the System Board

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Product Information Guide
  1. Shut down the computer through the Start menu.

  2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
  1. Disconnect any telephone or telecommunication lines from the computer.

  2. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

  3. Follow the procedures in "Before You Begin."

  4. Remove the computer stand, if it is attached.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  1. Open the computer cover.

NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
  1. Remove the power supply, installed cards, and any components that restrict access to the system board.

  2. Disconnect all cables from the system board.

  3. Disconnect the modem cable and ground wire from the modem:

    1. Disconnect the modem cable from the modem.

    1. Use a size #1 screwdriver to remove the screws securing the modem and ground wire to the system board, and set the screws aside.

  1. Before you remove the existing system board, visually compare the replacement system board to the existing system board to make sure that you have the correct part.

  2. Remove the system board:

    1. Remove the screw from the system board toward the front of the computer.

    1. Slide the system board toward the front of the computer to until it stops and then lift the board straight up.

  1. Place the system board that you just removed next to the replacement system board.

Replacing the System Board

  1. Transfer components from the existing system board to the replacement system board:

    1. Remove the memory modules and install them on the replacement system board.

CAUTION: The heat-sink assembly and processor package can get hot. To avoid burns, ensure that the assembly and package have had sufficient time to cool before you touch them.
    1. Remove the heat-sink assembly and processor package from the existing system board and transfer them to the replacement system board.

    2. Remove the modem from the existing system board and transfer it to the replacement system board.

  1. Configure the settings of the replacement system board.

  2. Set the jumpers on the replacement system board so that they are identical to the ones on the existing system board.

NOTE: Some components and connectors on the replacement system board may be in different locations from corresponding connectors on the existing system board.
  1. Orient the replacement system board by aligning the slots in the bottom of the board to the tabs on the computer.

  2. Slide the system board down onto the pins.

  3. Replace the screw that holds the system board down.

  4. Reconnect the modem cable and ground wire to the modem:

    1. Reconnect the modem cable from the modem.

    1. Use a size #1 screwdriver to remove the screws securing the modem and ground wire to the system board, and set the screws aside.

  5. Replace any components and cables that you removed from the system board.

  6. Reconnect all cables to their connectors at the back of the computer.

  7. Close the computer cover.

  8. Attach the computer stand (optional).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Battery

Replacing the Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.

If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
NOTE: For information regarding the type of coin-cell battery, see the power specifications.

To replace the coin-cell battery:

  1. Record all the screens in system setup so that you can restore the correct settings in step 8.

  2. Follow the procedures in "Before You Begin."

  3. Locate the battery socket on the system board.

NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
  1. Remove the system battery:

    1. Support the battery connector by pressing down firmly on the positive side of the connector.

    1. While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector.

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
  1. Install the new system battery:

    1. Support the battery connector by pressing down firmly on the positive side of the connector.

    1. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.

    2. Press the battery straight down into the connector until it snaps into place.

  2. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

  2. Enter system setup and restore the settings you recorded in step 1.

  3. Properly dispose of the old battery. See the Product Information Guide for battery disposal information.


Closing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  1. Place the computer on a flat surface.

  2. Ensure that all cables are connected, and fold cables out of the way.

Gently pull the power cables toward you so that they do not get caught underneath the drives.

  1. Ensure that no tools or extra parts are left inside the computer.

  2. Close the cover:

    1. Pivot the cover down.

    1. Press down on the right side of the cover until it closes.

    2. Press down on the left side of the cover until it closes.

    3. Ensure that both sides of the cover are locked. If not, repeat all of step 4.

  3. Attach the computer stand (optional).

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


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