Manuals

Manuals
System Error Messages: Dell OptiPlex GX1 Systems

System Error Messages: Dell OptiPlex GX1 Systems

This section lists (in alphabetical order) system error messages that can appear on the monitor screen. These messages can help you find the source of a problem. Some of these error messages indicate fatal errors. When a fatal error occurs, the system cannot usually be rebooted until an appropriate hardware change has been made.

Message Definition Probable Causes
Address mark not found BIOS found faulty disk sector or could not find particular disk sector. Faulty diskette/tape drive subsystem or hard-disk drive subsystem (defective system board).
Alert! Cover was previously removed Chassis intrusion alert. The cover was removed. Message is informational.
Attachment failed to respond Diskette drive or hard-disk drive controller cannot send data to associated drive. Faulty interface cable or connector.
Bad command or file name Command entered does not exist or is not in pathname specified. Bad command.
Bad error-correction code (ECC) on disk read Diskette drive or hard-disk drive controller detected uncorrectable read error. Indicates a fatal error. Faulty diskette/tape drive subsystem or hard-disk drive subsystem (defective system board).
Controller has failed Hard-disk drive or associated controller defective. Indicates a fatal error. Faulty diskette/tape drive subsystem or hard-disk drive subsystem (defective system board).
Data error System received unrecoverable data-read error from diskette or hard-disk drive. Indicates a fatal error. Faulty diskette, diskette drive, or hard-disk drive.
Decreasing available memory Read/write failure during POST prevents system from using available memory. Faulty or improperly seated DIMM(s).
Diskette drive 0 seek failure

Diskette drive 1 seek failure

Diskette/tape drive controller could not locate specific sector or track. Faulty or improperly inserted diskette, incorrect configuration settings in System Setup program, loose diskette/tape drive interface cable, or loose power cable.
Diskette read failure Failure occurred while system attempted to read diskette. Faulty diskette, faulty or improperly connected diskette/tape drive interface cable, or loose power cable.
Diskette subsystem reset failed System could not successfully issue reset command to diskette controller. Faulty diskette/tape drive controller (defective system board).
Diskette write protected Diskette write-protect feature activated. Diskette write-protected.
Drive not ready Diskette missing from or improperly inserted in diskette drive. Defective, unformatted, or improperly inserted diskette.
Gate A20 failure Gate A20 of the keyboard controller malfunctioned. Indicates a fatal error. Faulty keyboard controller (defective system board).
General failure Operating system cannot execute command. Operating system corrupted or not installed properly.
Hard disk controller failure

Hard disk drive read failure

Hard disk failure
Hard-disk drive failed to initialize. Indicates a fatal error. Incorrect configuration settings in System Setup program, improperly connected hard-disk drive cable, faulty hard-disk drive controller subsystem (defective system board), or loose power cable.
Invalid configuration information - please run SETUP program System Setup program contains incorrect system configuration settings. Incorrect configuration settings in System Setup program or faulty battery.
Keyboard clock line failure

Keyboard failure

System cannot communicate with keyboard. Indicates a fatal error. Loose or improperly connected keyboard cable connector, defective keyboard, or defective keyboard/mouse controller (defective system board).
Keyboard controller failure Keyboard/mouse controller failed. Indicates a fatal error. Defective keyboard/mouse controller (defective system board).
Keyboard data line failure

Keyboard stuck key failure

System cannot communicate with keyboard. Indicates a fatal error. Loose or improperly connected keyboard cable connector, defective keyboard, or defective keyboard/mouse controller (defective system board).
Memory address line failure at address, read value expecting value

Memory data line failure at address, read value expecting value

Memory double word logic failure at address, read value expecting value

Memory odd/even logic failure at address, read value expecting value

Memory write/read failure at address, read value expecting value

During memory test, value read at address was incorrect. Faulty or improperly seated DIMMs or defective system board.
Memory allocation error Software in use conflicts with operating system, application, or utility. Faulty application or utility.
No boot device available System does not recognize diskette drive or hard-disk drive from which it is trying to boot. Faulty diskette, diskette/tape drive subsystem, hard-disk drive, hard-disk drive subsystem; or no boot disk in drive A.
No boot sector on hard-disk drive Configuration settings in System Setup program incorrect, or operating system corrupted. Incorrect configuration settings in System Setup program, or no operating system on hard-disk drive.
No timer tick interrupt Timer on system board malfunctioning. Indicates a fatal error. Defective system board.
Non-system disk or disk error Diskette in drive A or hard-disk drive does not have bootable operating system installed on it. Faulty diskette, diskette/tape drive subsystem, or hard-disk drive subsystem.
Not a boot diskette No operating system on diskette. No operating system on diskette.
Plug and Play Configuration Error System encountered problem in trying to configure one or more expansion cards. System resource conflict.
Read fault




Requested sector not found
MS-DOS� cannot read from diskette or hard-disk drive.


System could not find particular sector on disk, or requested sector defective.
Faulty diskette, diskette/tape drive subsystem, or hard-disk drive subsystem (defective system board).
Reset failed Disk reset operation failed. Improperly connected diskette/tape drive, hard-disk drive interface cable, or power cable.
Sector not found MS-DOS unable to locate sector on diskette or hard-disk drive. Defective sectors on diskette or hard-disk drive.
Seek error MS-DOS unable to locate specific track on diskette or hard-disk drive. Defective diskette or hard-disk drive.
Seek operation failed System could not find particular address mark on disk. Faulty diskette or hard-disk drive.
Shutdown failure System board chip faulty. Indicates a fatal error. Defective system board.
Time-of-day clock stopped System battery low. Defective battery or faulty chip (defective system board).
Time-of-day not set Time or Date setting in System Setup program incorrect, or system battery bad. Incorrect Time or Date settings, or defective system battery.
Timer chip counter 2 failed Timer circuit on system board malfunctioning. Indicates a fatal error. Defective system board.
Unexpected interrupt in protected mode Keyboard/mouse controller malfunctioning, or one or more DIMMs improperly seated. Indicates a fatal error. Improperly seated DIMMs or faulty keyboard/mouse controller chip (defective system board).
Write fault

Write fault on selected drive

MS-DOS cannot write to diskette or hard-disk drive. Faulty diskette or hard-disk drive.

 

 

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | LCD TVs | Electronics
© 2009 Dell | About Dell | Terms of Sale | Unresolved Issues | Privacy | About Our Ads | Dell Recycling | Contact | Site Map | Feedback
AT | AU | BE | BR | CA | CH | CL | CN | CO | DE | DK | ES | FR | HK | IE | IN | IT | JP | KR | ME | MX | MY | NL | NO | PA | PR | RU | SE | SG | UK | VE | ALL

snEB10